The car choices were plenty. The quotes were competitive. I applied for the salary deduction scheme and the information they provided was helpful. The application and approval went smoothly. I can tra... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Simple to use website for initial car choice, with clear price list. Help available if needed. Great communication with weekly updates. Guidance for delivery easy to follow. Prompt car delivery at a t... もっと見る
Great customer service, fully explained every step of the process. received weekly progress reports. Waited a little while for the vehicle however not Knowles fleet problem. Good customer follow... もっと見る
The actual car was fine and dealing with them through NHS salary sacrifice was fine over the last 3 years, but they sourced the car from Kinto who are absolute con artists. When it was returned, with... もっと見る
企業が回答しました
企業情報
当該企業による記述
Knowles Fleet is an independent, employee-owned company with over 30 years’ experience in delivering specialist lease car scheme administration services to the NHS, public and private sector organisations. From specialist scheme design and expert management, to full vehicle and driver administration services, our flexible solutions are personalised to help you.
連絡先
The Grange, Lodge Park, Lodge Lane, CO4 5NE, Colchester, 英国
- 01206 252300
- info@kafleet.com
- knowlesfleet.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Customer Service
I had an excellent experience with Knowles Fleet. David was extremely helpful from the very beginning and guided me through the whole process with professionalism and patience. Cole kept me updated on the delivery every step of the way, which was greatly appreciated.
Even after delivery, the team has continued to provide outstanding support and has been happy to answer any questions I've had. Nothing is ever too much trouble for them, and their customer service has been fantastic throughout.
I would highly recommend Knowles Fleet to anyone looking for a stress-free and professional experience.
Excellent service from beginning to…
Excellent service from beginning to end, clear regular updates and answering of enquiries throughout the process
Clear instructions about what to do and…
Clear instructions about what to do and expectations.
Great Customer service
Great Customer service. Staff very friendly and extremely efficient.
Delivery Driver had a tight spot to drop off and handled this with care. Lovely gentleman and explained things really well
Highly recommended
Good communication throughout with weekly updates, staff were very helpful in helping sort a lead vehicle as my new car was a long wait.
Customer doesn't Matter
Sat in KwikFit waiting on a tyre change. Been sat here for over 2.5 hrs since lease company was emailed. No reply means KwikFit can't respond. This is a joke. It's the polar opposite of customer service

Knowles Fleet からの回答
Had 7 nhs lease cars no issues
Had 7 nhs lease cars no issues, this company kinto fleet seem to want to charge you for tyres and now parking fines even if paid ! I had issues during the start with pricing ...I will be making a complaint

Knowles Fleet からの回答
Brilliant
Brilliant, great team and prompt responses couldn’t ask to be more thorough thank you
Everything went smoothly
Everything went smoothly, good customer support when I had a query.
Staff are great!
Knowles are so easy to deal with, communication is clear and the staff are friendly, helpful and professional.
Excellent Service
Kept up to date on a weekly basis on estimated delivery and on delivery day was kept informed on the timings. Very efficient, Staff who I dealt with were polite, knowledgeable and helpful. Delivery service of the new car was excellent, person delivering went through most of the controls with me and was very patient.
Prompt and efficient handover of my old…
Prompt and efficient handover of my old care and new car. Really excellent service. Thank you.
Good communication and kept me informed…
Good communication and kept me informed all the time, as well as getting back to me after an enquiry
Understanding members of staff on the…
Understanding members of staff on the phone and made it all clear, easy and efficient
Nothing to say but trouble free very…
Nothing to say but trouble free very good service over the moon with car
Seamless from start to end
This was my first experience in getting…
This was my first experience in getting a car through Knowles fleet. The process of application is pretty simple and there are excellent deals available. Also, quite a few options for quick delivery. My car was not on quick delivery, still I got it in 8weeks. Adrian was amazing and very helpful in contacting the dealership and making sure I get my vehicle sooner. Chloe also helped great deal with quick updates about delivery etc. Overall , I had a great stressfree experience, thanks to the team.
Could not deliver my car between 08.00…
Could not deliver my car between 08.00 and 18.00 some one came to collect my old car while I was working and my new car was not delivered until 19.00 hrs at home so I had to get a lift home from work from a colleague. Very poor organisation

Knowles Fleet からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







