We had our smart sensors and motorised arms for windows done by Koble, great team work and special thanks to Nigel, Brandon, Eric, Sadiq and Hasan. Fast respond and excellent support. Thank you.
企業が回答しました
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レビュアーのコメントを見てみましょう
I researched motorised Desks for quite sometime before settling on Koble for their design, sustainability and quality. The desk arrived today as planned with notice provided. Quality of the desk is... もっと見る
Delivery was prompt and efficient. And the amazing Elin Sit/Stand Desk is just wonderful! The enclosed instructions were very clear and precise (unlike so many products nowadays!). This is a precisi... もっと見る
Packaging arrived in perfect condition, everything protected and neatly organised. The instructions were clear, easy to follow, and even included spare fixings, which took the stress out of assembly.... もっと見る
企業情報
当該企業による記述
Kobledesigns.com is the home of smart furniture. Our UK based team design and manufacturer premium smart furniture. We specialise in home office and gaming furniture and accessories. Owned and opperated by Justwise Group Ltd.
連絡先
Unit 6 The Shires, Shirehill Ind Est, Saffron Walden , CB11 3AP, Essex, 英国
- 01799513466
- cs@kobledesigns.com
- kobledesigns.com
4.7
優良
496件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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This desk is everything...
This desk is everything.... Money well spent and all the functions were fantastic. it fun smoothly but the speaker voice can be annoying .
I am very happy with my purchase. The delivery took just over a week to come and the delivery men where very helpful as they help me bring it upstairs
2022年3月19日
Koble Designs からの回答
Hi Tina,
Many thanks for the positive feedback on your KOBLE product. If you require the voice on your desk to be lowered in volume, we have a fix for that if required so please get in touch if you would like us to resolve that for you.
If there are any other queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Problem resolved professionally
I bought a great sit-stand desk but within a year it developed a fault. Kobel tried to troubleshoot the issue and when they couldn't delivered replacement parts which made it good as new.
I was really impressed by your customer service. They were both personal and professional whilst going beyond what I expected to get a great result.
I'm so glad to have my lovely desk fully working again .
2022年3月16日
自発的なレビュー
Koble Designs からの回答
Hi Ed,
I am sorry you had those issues but I am very glad we were able to get all of that fixed for you and that the desk is now working again.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
I love this table
I love this table! Finally, I can stand at a desk and work at home. Far more comfortable and much healthier for you.
Service was efficient and friendly.
2022年3月4日
Koble Designs からの回答
Hi Sharni,
I am pleased to read that you are enjoying your new KOBLE desk and for the positive feedback on the product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Fast delivery of Replacement parts
Had some damage to the legs on a side table that was still in warranty. Quick email to Koble and David sent out the replacement parts that were received a couple of days later. Can't fault that kind of service.
2022年3月3日
自発的なレビュー
Koble Designs からの回答
Hi Jonathan,
I am glad we were able to get that resolved for you quickly and I hope you enjoy your new KOBLE side-table!
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
On time and as described!
2022年3月2日
Koble Designs からの回答
Hi Tom,
I am pleased to read you are happy with your KOBLE product and the delivery.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Good little device ⭐⭐⭐
The Koble Mantle Bluetooth Speaker is such a good little device, which is fit for purpose with a warm, relaxing light feature and decent sound quality. As much as I love the device, the 3-star rating reflects the overall condition in which it was received. I suspect that the device was ex-display or used to some extent and had to be cleaned before use. This was, of course, disappointing - but the little device scrubbed up well in the end.
2022年3月2日
Koble Designs からの回答
Hi Katie,
I am sorry to read that your Mantle speaker arrived in poor condition. We do not sell display models so it shouldn’t have arrived in this condition. If the device has any cosmetic faults, we will happily exchange it for another unit as it should have arrived in perfect condition.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
I love it
Quick delivery, easy to put together. I love the glass top which is easy clean and looks very stylish and the in built Bluetooth speakers and chargers are fab! I love everything about it.
2022年2月25日
Koble Designs からの回答
Hi Lynne,
Many thanks for your positive feedback on your KOBLE product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Arrived with several damages.
In terms of Koble communication it was very good - I have been kept informed all the way. The delivery was delayed by one day, but I was made aware. Didnt mind. The product arrived well packed. Unfortunately, I can not add photos to this review. The desk arrived damaged with scratches and usb (broken, the part just fallen out), usb c does not charge fast and wireless charging is useless (6h to charge a phone!). The on / off button is very sensitive - even placing something 5 cm away will turn it on. There is no collission alarm at all - continues to go down unevenly if blocked on one side. Overall, similar desk without usb / wireless charging would cost around £300 and that desk I would have recommended.
EDIT: Kobe has replaced the desk and is still working fine. The USB does charge slowly, but I am a bit surprised it is still working after 3 years.
2022年2月25日
Koble Designs からの回答
Hi Szynszyla,
I am sorry to read that you have experienced these issues with your KOBLE desk. If you get in touch with us, we will be able to get those issues resolved for you ASAP.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Koble Designs からの回答
Hi James,
I am pleased to read the positive feedback on your KOBLE product and our service.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Love the product
Love the product: looks daunting to assemble but actually relatively easy. Recommend 2 people, I did it alone but was fairly heavy to turn over and move. Does everything I expected and so easy to use.
Took a star off as the delivery was 2 boxes of legs rather than a box of legs and a box of the table top. Resolved fairly quickly however.
2022年2月25日
Koble Designs からの回答
Hi Stuart.
I am glad you are enjoying your new KOBLE product.I am sorry there was an issue with your delivery but I am glad we were able to resolve that for you.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Stylish Products, Truly Great Customer Service
I bought the Lucia Bluetooth speaker / lamp for my desk in my new home office and loved it. It looks great and worked well. I wasn’t sure if the light would give out enough glow to work at night with the main room light off but was pleasantly surprised as it’s pretty bright whilst still being a nice soft glow.
Unfortunately the speaker stopped working after a number of months. I contacted Koble who couldn’t have been more helpful. My emails were replied to within the hour by David who offered a solution right away.
Great products and great customer service. If only all companies were as easy to deal with!
2022年2月21日
自発的なレビュー
Koble Designs からの回答
Hi Eve,
Many thanks for the positive feedback on your Lucia light. I am glad we were able to resolve those issues with the speaker for you also!
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Great table great customer service
The first table didn’t quite work with charging point on top, but dealt with promptly, without any hassle, and excellent customer service. The replacement works well and looks great in our lounge.
2022年2月14日
自発的なレビュー
Koble Designs からの回答
Hi Claire,
I am happy to read that we were able to get those issued resolved for you and that you are happy with your KOBLE product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Game changer of a desk
Game changer of a desk! It's fabulous and looks really cool. Really easy to build. Feels sturdy and really good quality.
2022年2月14日
Koble Designs からの回答
Hi Tamsin,
Many thanks for your positive feedback and I am pleased to read you are enjoying your new KOBLE desk.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
I love their products
I love their products. They are modern , stylish and really good quality. I own a smart table, table lamp and a Blok speaker. I loved the speaker so much I also ordered for my sister. Happy Customer.
2022年2月11日
Koble Designs からの回答
Hi Gurinder,
Many thanks for your positive feedback and I am happy to read you have enjoyed your KOBLE products.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Great Product
Just had this delivered last week and looks like a great product. Easy t set up, looks the part and has some great features.
2022年2月11日
Koble Designs からの回答
Hi Nilesh,
Many thanks for the positive feedback and we are gald you are happy with your KOBLE product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
The wireless charging has already…
The wireless charging has already stopped working within a week of getting the delivery.
2022年2月11日
Koble Designs からの回答
Hi S,
I am sorry to read you are having problems with your wireless charger. We will get this fixed for you if you contact us at cs@kobledeisgns.com we can begin the support process.
To help us assess what the problem may be, please record a video of your phone failing to charge and we will review it and get the situation resolved for you.
Regards
David (Customer Services)
Excellent Customer Support
Excellent Customer Support.
My bed had a couple of missing pieces but they sent me the replacements, no problem.
Thanks David!
2022年2月7日
自発的なレビュー
Koble Designs からの回答
Hi Juan,
I am glad we were able to get those sent out to you!
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Great customer service from Ben
Great customer service from Ben
I bought the snor bed and couldn’t work the speakers Ben got back to me straight away with the solution problem solved thanks Ben
2022年2月3日
自発的なレビュー
Koble Designs からの回答
Hi Anita,
Many thanks for the positive feedback on the support you received to get your Snor bed working as it should do.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
I was very impressed with the service…
I was very impressed with the service and the product I received. I ordered the Juno desk and it looks great and works well. I also wanted a VAT receipt so reached out to the company, who were polite, professional and helpful in getting me what I needed.
2022年2月2日
自発的なレビュー
Koble Designs からの回答
Hi Vic,
Many thanks for the positive feedback on your KOBLE product and how handled your VAT Receipt request.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Koble were fantastic
Koble were fantastic. I bought a lamp with wireless music player for a Christmas pressie. Unfortunately it wasn’t loud enough and needed to send back. It was a bit after xmas and cuckoo got in touch with them. They were very understanding and organised for it to be returned and got in touch with a lovely letter advising me how to do this free of charge. All in all very happy and would use them again. Were very helpful and very kind. Thank you
2022年2月2日
自発的なレビュー
Koble Designs からの回答
Hi Laura,
Many thanks for the positive feedback on our customer service team and I am glad we were able to get that issue resolved for you.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
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