Schnelle Lieferung, sehr kundenfreundliches Service. Ich habe irrtÃŒmlich 2 LED Lampen zu viel bestellt und sofort bezahlt. Ich wurde vom K-Star Team auf den möglichen Bestellfehler aufmerksam gemacht.... ãã£ãšèŠã
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The shipping packaging was cobbled together from multiple cardboard boxes, including an inside out UPS box, and the end was open but sealed with lots of packing tape. Thankfully the items survived u... ãã£ãšèŠã
Just excellent customer service, very accommodating company. The product was set up and shipped in great packaging. The range hood worked as advertised, looks great, and they were so helpful in expl... ãã£ãšèŠã
They reached out to me because I was purchasing something incompatible with my range hood. They quickly refunded and sent me a link for correct product and quickly answered my questions. Still need t... ãã£ãšèŠã
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Founded in 2005 in Southern California, K-Star International Group Inc. specializes in producing and selling meticulously designed and technologically advanced range hoods, mini-split air conditioners and bathroom exhaust fans. We supervise the design and development of every product we sell. With our technological strengths and marketing know-how, we are an innovative leader in the industry. We consistently meet the needs and demands of the largest domestic market in the U.S. while firmly establishing our presence as a competitor in the international marketplace.
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9329 Klingerman St, 91733, South El Monte, ç±³åœ
- 1(800)893-2168
- info@kstarus.com
- kstarus.com
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The difficulty is in purchasingâŠ
The difficulty is in purchasing products in the USA from Canada. But K-Star was really good in getting back to me and providing me with information. Thank you!
When had problem with lost item I gotâŠ
When had problem with lost item I got immediate response and resolution. Kevin you did great .
The equipment was easy to install andâŠ
The equipment was easy to install and works very well - so far. K-Star was also very easy to work with and I appreciate the free delivery.
Excellent service will buy it again
Excellent service will buy it again
Thank you
Brian Nguyen
Item was shipped promptly and arrivedâŠ
Item was shipped promptly and arrived quickly already installed it
Excellent buying advice
Excellent buying advice. Great service. Broad inventory. A little bit expensive but thatâs the problem with currency exchange.
Easy reorder and quick delivery
Very efficient and reliable company
Great appliances and very reliable.
Great appliances and very reliable.
Best we have ever bought..
Solid experience all around.
Shipping was fast considering it was international. The fact they asked for a picture of the existing light to make sure I got the right replacement was just perfect.
Fail at all levels
Fail at all levels. Poo communication - I had to email and call often to get a reply. You do not stock any replacement parts for a hood that you sold. Will not be using K-star in the future...
I really needed the led lights for the range
I really needed the lights, first I sent you the picture and you shipped exactly what I need. The led lights are working perfect.
I found the items I needed immediately
I found the items I needed immediately. Once I ordered it, I was informed about delivery, which it was quick. And there was no delivery charge.
So helpful!
Placed my order with photos and someone from the company reached out to ensure they would send the right product. Excellent service
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