I ordered three dog hair removal mitts from Kumocos. Although I didn’t find the product that I ordered to be exactly what I wanted, nor to be as efficient as advertised, I was very, very impressed wi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Product is fine. Delivery and Tracking information was bad. Don't tink I will do business with you again. I tried multiple times to access Tracking information and the site crashed every time. I se... もっと見る
企業が回答しました
After communicating with the company and getting a full refund, I am happy. What a rip off. I ordered six Easter eggs. There was no foam or bubbles just an egg that dissolved down the drain, just... もっと見る
企業が回答しました
If you read the complaints, every single one of them has the same reply, and the email address is a gmail account, very suspicious, you’d think a company advertising all those goods would have a prope... もっと見る
企業が回答しました
2.9
まあまあ
130件のレビュー
ネガティブなレビューの 36％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
SAME OLD CRAP, JUST A DIFFERENT COMPANY NAME
If you read the complaints, every single one of them has the same reply, and the email address is a gmail account, very suspicious, you’d think a company advertising all those goods would have a proper business email. Same old Chinese crap under a different business name.
2026年4月9日
自発的なレビュー
Kumocos からの回答
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Kumocos からの回答
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
I ordered one black funnel for the…
I ordered one black funnel for the kitchen aid mixer and one purple. Now I am receiving 2 white funnels and one black and purple. That’s too many. I tried to cancel the orders before they were shipped but no one looked into my claim. Now I am being shipped more than I wanted.
2026年4月3日
自発的なレビュー
Kumocos からの回答
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Emailed them several times and also…
Emailed them several times and also messages through website. I want to cancel order and no one has responded to me yet. Very bad. It's been days since messages sent. I WANT TO CANCEL MY ORDER.
2026年4月6日
自発的なレビュー
Kumocos からの回答
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Thank you thank you thank you thank you…
Thank you thank you thank you thank you thank you
2026年4月7日
自発的なレビュー
Kumocos からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Product was great
Product was great - delivery was prompt - and the kids loved the blankets
2026年3月9日
自発的なレビュー
Kumocos からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Soft, colorful, lovable, beautiful
Soft and very colorful…. My kid really loves it.
2026年4月3日
自発的なレビュー
Kumocos からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Website needs better contact onfo
When using the website, ensure you have entered all info fully as their contact details are not evident.
2026年3月27日
自発的なレビュー
Kumocos からの回答
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Dinosaur blankets
This company sent me the one thst was not in their commercial. RIP OFF NEVER EVER BUY FROM THEM BECAUSE THEY ARE NOT TRUE TO THEIR COSTUMERS!!! I PURCHASED 4 BLANKETS, SO EXPENSIVE! POOR MATERIALS. IT'S SO FRUSTRATING!
2026年3月26日
自発的なレビュー
Kumocos からの回答
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Poor Customer Service/No direct way to Contact Comoany
I ordered a blanket and made a mistake with the shipping address. I immediately made attempts to cancel the order but there was no instructions or opportunity to do so. I then sent no less than three different emails requesting contact and assistance with my order and there is no other way to contact them. I never received any reply and now I’m out approximately $51 and no product. I definitely would recommend against purchases from this company.
UPDATE: I was recently contacted by a company representative who offered an apology for this incident. This was in response to my review and not my emails. They refunded my money in full to my account. The representative indicated my issue was relayed to management and they are working on changes to address the concerns from my transaction. They did not specify what changes they may be making and I sent a subsequent reply with my concerns and suggestions. I do appreciate finally having a chance to get my concerns out there and I do appreciate their having returned my money. I think that was a fair solution.
2026年3月23日
自発的なレビュー
Kumocos からの回答
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
My own opinion- but stay away
Shipping took a long time. And unit does not fit in bathroom sink. And the bottles of sink clogs, very small and it didn’t even bubble. I don’t know if it worked.
Update: stay away from this business. I have sent 3 emails to return the drain filters. No reply on any of them. If I could change stars to 1, I would
Update: 4-15-26...company refunded money, will move back to 3 stars. Not going higher, too much hassle
2026年3月31日
自発的なレビュー
Kumocos からの回答
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Took a while to receive my purchase but…
Took a while to receive my purchase but it works really well
2026年3月12日
自発的なレビュー
Kumocos からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Dinosaur Blanket
The item advertised which was 3 dimensional in nature was not what I received. I considered this to be false advertising, I was very disappointed in the dinosaur blanket as it was flat.
2026年3月17日
自発的なレビュー
Kumocos からの回答
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
This company is a scam I want my refund…
This company is a scam I want my refund back on my credit card asp
2026年3月30日
自発的なレビュー
Kumocos からの回答
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
I like the product.
2026年3月25日
自発的なレビュー
Kumocos からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Everything was smooth
Everything was smooth and I received what I ordered in a timely manner
2026年3月27日
自発的なレビュー
Kumocos からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Kumocos からの回答
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Immediate response to my problem, even if they are in the USA and I in Australia.
I made a mistake in ordering more than I needed and contacted the company immediately to ask for a refund. They answered within a couple of hours, fixed my order and issued a credit nite. My refund will be transferred within days. Great work, I was very impressed with the service
2026年3月27日
自発的なレビュー
Kumocos からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Kumocos からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
everything was great
2026年4月1日
自発的なレビュー
Kumocos からの回答
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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