Kydon rent a car レビュー 

43
TrustScore 5段階評価の4.5

4.6

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5つ星のうち5の評価

I have just returned from Crete and hired a car from Kydon. I would highly recommend them. The booth is in the arrivals hall, the staff were very friendly both on pickup and return, the car pickup and... もっと見る

5つ星のうち5の評価

As home owners in Chania, we first got in touch with KYDON car rental some 8 years ago and kept renting from them since then. They are very professional and make us feel welcome home every time we we... もっと見る

企業が回答しました

5つ星のうち5の評価

Used Kydon for car hire during a recent trip to Crete and were very happy overall. The location is excellent — right outside the terminal, which makes pickup and return refreshingly straightforward. T... もっと見る

5つ星のうち5の評価

Kydon Rent a Car were fantastic. When we arrived at Chania Airport arrivals desk staff were welcoming and polite. Speedy service and we were on our way within 10 mintues. Our car did have a few dents... もっと見る

企業が回答しました

企業情報

  1. レンタカー 代理店

当該企業による記述

With a sense of responsibility towards our customers we provide our car rental services since 1986.Our company" Kydon" Rent a car offers a wide range of reliable new cars, at the most competitive prices and provides oriented customers service throughout the rental and during every single sale. We operate in Crete ,mainly in Chania and Heraklion airports for a faster experience .


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4.6

優良

TrustScore 5段階評価の4.5

43件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(43)

過去12か月のレビュー数: 6

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5つ星のうち5の評価

Very efficient, would recommend…

I have just returned from Crete and hired a car from Kydon. I would highly recommend them. The booth is in the arrivals hall, the staff were very friendly both on pickup and return, the car pickup and drop off were very quick and the car was a very short walk from the terminal and you return it to the same spot. The price was also good. The car I got was also the one I booked rather than an "or similar".

2026年7月4日
自発的なレビュー
5つ星のうち5の評価

Efficient car hire at Chania airport — recommended

Used Kydon for car hire during a recent trip to Crete and were very happy overall. The location is excellent — right outside the terminal, which makes pickup and return refreshingly straightforward. The car itself was very new and in great condition. No issues whatsoever on return.

2026年4月25日
自発的なレビュー
5つ星のうち5の評価

Just all round excellent

Just all round excellent.
Firstly super responsive to emails, personally responding quickly to any queries.
Secondly - we arrived at midnight so worried about car collection at this time (read negative stories from other larger companies), especially with heavily pregnant wife and two small children, but reassured someone would meet us.
Thirdly- So friendly, office is right outside arrivals, super quick and easy process to sort paperwork and we were in the car in 10-15 mins
Fourth- All costs included, including car seats, no hidden costs, everything inc damage waiver/insurance wise etc just sorted.
Fifth- Newish car, great conditon, we were upgraded which was a nice extra.

100% Worth paying a bit extra for all these reasons, and to be using a local company, who were responsive.

2026年4月3日
自発的なレビュー
5つ星のうち5の評価

Excellent Service and Kindness from…

Excellent Service and Kindness from Kydon at Chania Airport

After a very frustrating experience with another car rental company at Chania Airport, we walked into Kydon feeling stressed and disappointed. Nikos Antonia greeted us with patience, understanding, and genuine kindness. He took the time to listen to our situation and made the whole process smooth and easy.

To our surprise, Nikos even upgraded us from the smallest car we had booked to a comfortable mid-size car — at no extra cost. This gesture truly turned our holiday around and made us feel valued as customers.

The car was in excellent condition, the price was fair, and there were no hidden charges or unpleasant surprises. We left Kydon feeling relieved, happy, and very grateful for Nikos’s professionalism and empathy.

Highly recommended! If you are renting a car in Chania, skip the stress and go straight to Kydon.

2025年8月12日
自発的なレビュー
5つ星のうち5の評価

Haben kurzerhand ein Auto bei Kydon…

Haben kurzerhand ein Auto bei Kydon gemietet!
War alles Supi !
Auto war Sauber, hatte zwar ein paar Kampfspuren aber das ist nicht so wild!
Der Preis naja ist zwar etwas teuer 5 Tage 260€ + 40€ Kasko ( die braucht man aber in Griechland) !
Ansonsten wirklich Top!
Personal auch Spitze!
Absolut nichts zu meckern

2025年8月4日
自発的なレビュー
5つ星のうち1の評価

Une véritable arnaque

Une véritable arnaque, fuyez cette agence !
Je déconseille fortement l’agence de La Canée. Ce sont des arnaqueurs, tout simplement. Aucune transparence, des promesses non tenues, et une attitude franchement malhonnête. Ils savent très bien comment piéger les gens et vous faire payer plus que prévu, sans jamais assumer leurs erreurs. Service client inexistant une fois que vous avez payé. Une expérience désastreuse du début à la fin. Ne vous laissez pas avoir comme moi, passez votre chemin.

2025年5月1日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Monsieur Amine,
Nous sommes désolés que vous considérez que notre prestation n'était pas satisfaisante. Toutefois, nous tenons à clarifier certains points importants.
Après vérification auprès d’un garage agréé et indépendant, un rapport technique confirme que les dommages constatés sur la partie inférieure de la carrosserie de votre véhicule de location ont été causés par la mauvaise utilisation du véhicule durant votre location. Malgré cela, et bien que ces dommages ne soient pas couverts par l’assurance de base, nous avons immédiatement procédé au remplacement du véhicule afin que vous puissiez poursuivre vos vacances sans retard.

Le montant facturé correspond uniquement aux frais de réparation nécessaires suite aux dégâts occasionnés. Nous considérons votre commentaire comme malveillant, car nous avons fait tout notre possible pour vous assister rapidement, tant à travers notre service client que par le remplacement immédiat de votre véhicule, bien que vous vous trouviez à 150 km de notre base à La Canée.
Cordialement,
L’équipe de l’agence de La Canée

5つ星のうち5の評価

One of the best car rental companies I've dealt with..

Seamless booking, collection of car and return. Great value, very pleasant staff and great little VW. Would highly recommend.

2024年10月11日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear Chris , thank you so much for taking the time to share such an awesome review !We are happy to know that we have exceeded your expactations and that you have enjoyed your VW Up ! Hopefully we will meet again ! Best regards from us all in Kydon

5つ星のうち5の評価

10/10

Amazing experience. The car was in excellent condition and very clean. The stuff inside was very friendly also. Full insurance was included with no deposit so the pick up and drop off was very quick.

2024年10月10日
自発的なレビュー
5つ星のうち5の評価

Service I top

Service I top, og så gik det hurtigt både at få bilen udleveret og aflevere den igen.
Vi fandt ud af halvvejs igennem vores ferie på Kreta at vi ville aflevere bilen lidt senere end det først aftalte afleveringstidspunkt, da vi skulle flyve sent om aftenen. Vi ringede til Kydon et par dage inden vi skulle hjem og de fik ændret aflerveringstidspunktet uden problemer, vi betalte blot for en ekstra dag da vi aflereverede bilen i lufthavnen.
Alt i alt en god oplevelse.

2024年10月5日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Greetings from Kydon desk !It sounds like you had a smooth and hassle-free experience! Great to hear that we were flexible and accommodating when you needed to adjust the drop-off time. Thanks for sharing your positive experience! Best regards, Kydon 's Team

5つ星のうち5の評価

Very good service and can give you good…

Very good service and can give you good price for the car you want!

2024年8月27日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that we could help you find the car you wanted at a good price. If you ever need anything else or have any questions, feel free to reach out! Best regards , Kydon Team

5つ星のうち5の評価

Best rental car company I’ve ever used

Best rental car company I’ve ever used. Very fairly priced no hassle. They came out to meet as we drove back into the airport.
Nice people. Highly recommend.
We had 9seater Vw transporter. Great car couldn’t have asked for more.

2024年7月2日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear Mr. Grantham,

Thank you for sharing such an amazing review! Being located right on the spot gives us the opportunity to provide hassle-free service from inside the terminal, and we are thrilled to know that you have enjoyed our services throughout the rental!We are looking forward to assist you again in the future! Best regards,Kydon team

5つ星のうち5の評価

Good car hire company

Good car hire company. Based inside Chania airport.
My car provider let me down and Kydon provided a car last minute at night for a good price..
Would recommend and use again.

Dont use Exer car rental

2024年6月1日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Thank you for sharing such an amazing review! Your feedback is much appreciated. We look forward to provide our services, again, in the near future!

5つ星のうち5の評価

We hebben een auto gehuurd voor 14…

We hebben een auto gehuurd voor 14 dagen. We hebben het ter plekke geregeld op vliegveld chania, borg en credit kaart was niet nodig, het was natuurlijk vroeg in het seizoen maar binnen 10 min. Reden we weg. Ook het retourneren was binnen 5 minuten geregeld zonder gedoe. Top bedrijf.

2024年3月31日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Vielen Dank für Ihr großartiges Feedback, das unseren Tag verschönert hat! Wir freuen uns darauf, Ihnen auch in Zukunft weiterhelfen zu können! Beste Grüße, Team Kydon

5つ星のうち5の評価

Good service

Good service, nice price every time.The cars are in good shape and clean. Easy to pick up and deliver the car.
We will continue to use Kydon, when we are visiting Crete.

2024年4月16日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear Mr.Knut.Thank you for sharing such a nice review and for your continued loyalty .
Your satisfaction is our foremost priority, and we're committed to maintaining the high standard of service that you've come to expect from us. We are looking forward to assist you again and we remain at your entire disposal . Best regards from Kydon Team

5つ星のうち5の評価

Big recommendation

Since almost 8 years, I'm always renting a car at kydon, sometimes twice a year - maintenance, service, pick up and delivery and the rental costs could not be better - I almost developed a kind of friendship to the people working for kydon.... I really can recommend kydon!!!

2024年4月15日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Thank you for taking the time to leave us such a detailed and nice review. Your recommendation means a lot, and I'm sure others will benefit from your endorsement. Thank you for your preference and our overal cooperation over the years ! Best regards , Kydon Team

5つ星のうち5の評価

Home owners in Chania

As home owners in Chania, we first got in touch with KYDON car rental some 8 years ago and kept renting from them since then. They are very professional and make us feel welcome home every time we we land at Chania airport. We strongly recommend KYDON car rental based at Chania airport.

2024年3月7日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you have been satisfied with our services for the past 8 years.Your recommendation means the world to us, and we truly appreciate your loyalty and trust in our services. It has been a pleasure serving you, and we look forward to continuing to provide you with excellent car rental experiences in the future! Best regards , Kydon Team

5つ星のうち1の評価

Did not feel welcomed

We wanted to rent a car from a local company to support locals and reserved a car from Kydon's website but once we arrived there, we were told they could not accept my drivers license from northern Cyprus. I understand they have procedures but I can drive with it in many other countries. Unfortunately we did not feel welcomed as well and Kydon receptionists were the first faces we saw when we landed :) luckily Avis/Budget car rental had an office right next to Kydon and we rented a car from them without any challenges and the ladies at the reception were very friendly. Everything went smoothly and we returned the car yesterday. To my fellow northern Cypriots, save yourselves from some drama and directly book from Avis. I started to think global companies deserve their place in this ecosystem :)

2024年4月9日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Thank you for taking the time to leave a comment. At Kydon, we greatly value both positive and negative reviews as they help us improve our services. However, we always prioritize to operate in accordance with traffic laws and regulations. As per the Vienna Convention, your driver's license was not sufficient for driving in Greece so we were surprised to learn that you were assisted by another agency. Driving with an invalid license means that you are subject to legal consequences, therefore we have no regrets for not delivering our services to you.We operate in accordance with the law, ensuring that our valued customers experience legitimate vacation experiences. We further note that your review appears unnecessary. You were kindly informed of the denial of your booking, with no charges applied whatsoever ,despite the fact that you were unable to present a sufficient driver's license. Hereby ,we provide the link with the Vienna convention regulations as they appear in the Greek Government webpage :

https://www.gov.gr/en/sdg/vehicles/acquiring-and-renewing-driving-licence/driving-license-recognition-and-validity/non-eu-driving-licenses-exchange-recognition/

Sincerely, Kydon Team

5つ星のうち5の評価

Super god oplevelse

Super god oplevelse. Efter at have sloges med easyCar, på vores tur til Kreta, hvor vi i første omgang have lejet en bil, men de ville have flere penge da vi skulle hente bilen. Gik vi ind i lufthavnen og fik den bedste service og bil med fuld forsikring, uden problemer. Da den skulle afleveres var det bare at aflevere nøglen og gå til check-in <3

2024年3月30日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Thank you so much for sharing such a nice review. Here at Kydon, we are committed to providing exceptional services, and we are happy we succeeded with you.We hope to assist you again in the future ! Best regards ,Kydon team

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