Kydon rent a car レビュー 

43
TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have just returned from Crete and hired a car from Kydon. I would highly recommend them. The booth is in the arrivals hall, the staff were very friendly both on pickup and return, the car pickup and... もっと見る

5つ星のうち5の評価

As home owners in Chania, we first got in touch with KYDON car rental some 8 years ago and kept renting from them since then. They are very professional and make us feel welcome home every time we we... もっと見る

企業が回答しました

5つ星のうち5の評価

Used Kydon for car hire during a recent trip to Crete and were very happy overall. The location is excellent — right outside the terminal, which makes pickup and return refreshingly straightforward. T... もっと見る

5つ星のうち5の評価

Kydon Rent a Car were fantastic. When we arrived at Chania Airport arrivals desk staff were welcoming and polite. Speedy service and we were on our way within 10 mintues. Our car did have a few dents... もっと見る

企業が回答しました

企業情報

  1. レンタカー 代理店

当該企業による記述

With a sense of responsibility towards our customers we provide our car rental services since 1986.Our company" Kydon" Rent a car offers a wide range of reliable new cars, at the most competitive prices and provides oriented customers service throughout the rental and during every single sale. We operate in Crete ,mainly in Chania and Heraklion airports for a faster experience .


連絡先

4.6

優良

TrustScore 5段階評価の4.5

43件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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4.6

すべてのレビュー

(43)

過去12か月のレビュー数: 6

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5つ星のうち5の評価

Kydon, a good rental agency

We rented a car in Chania on July 15 in Chania Airport.
1 - We were well received.
2- The vehicle was in good condition
3- A very good value for money.
I recommend this rental agency.

2023年7月15日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear customer , we would like to thank you for the time taken to leave such an excellent review ! Your kind words are highly appreciated. With our best regards, KydonTeam

5つ星のうち5の評価

my best experience since years

my best experience since years. Very reactive agency. I have to change the car during the week and it was done very quickly at my hotel. All perfect.

2022年10月29日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear Mr.Daadouch . Your kind review is highly appreciated ! We surely hope to see you again ! Best regards from us all . Rania Alexaki Customers Support representative

5つ星のうち5の評価

We rented 2 SUVs for a family of 9 for…

We rented 2 SUVs for a family of 9 for a week in Crete. The check-in and check out at Chania Airport were friendly, quick and efficient. The cars were clean and had no problems. What is more, they have the closest parking to the terminal. Top Marks !

2022年10月21日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear Mr.Parish , thank you so much for your loyalty and your wonderful review ! We put customer satisfaction as our priority,so your review reaffirms the hard work we put in,day in and day out !We look forward to seeing you again. Best regards,Rania Alexaki Customers service representative

5つ星のうち5の評価

Perfect! 100% Recommend

Kydon Rent a Car were fantastic. When we arrived at Chania Airport arrivals desk staff were welcoming and polite. Speedy service and we were on our way within 10 mintues. Our car did have a few dents and scratches which they knew of and said to take photos but was really clean and gave us the freedom to explore Crete :). I definitely recommend this car hire company if you are visitng Crete, I couldn't fault them and its nice to be able to choose a local company over the other international groups.

2022年10月5日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear Charis ,your nice and detailed review made our day ! We work hard to meet our customers expactations . We are glad to receive your compliments for the experience you had with us. Our whole team strives constantly to serve and please our customers. Hope to see you again! Best regards from us all here at Kydon .

5つ星のうち5の評価

How rentals should be

Easy pickup and delivery (Chania), no hassle with extra this and that. We had an engine issue with our car but a replacement car was delivered to us very quickly. We were even a bit late returning the car, but they caused us no trouble at all. We chose Kydon due to them having the best review/price. No regrets. Would recommend any time.

2022年10月4日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear Mr.Birch ,thank you for your nice and detailed review ! It is highly appreciated. We are happy to know that you had a nice experience throughout the rental and we surely hope to see you again! Best regards from us all at Kydon

5つ星のうち5の評価

Excellent assistance and quick replies

Their renting system was smooth and easy.
No surprise charges or requirements.
Most relevant: we had an incident with a pedestrian and the company provided swift and valuable assistance with every step.
Very quick to reply and help!
Very considerate and calm!
Recommending without reservations!

2022年9月18日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear Diana . Thank you so much for your awesome and detailed review .You made our day ! We are happy to know that you have enjoyed our services throughout the rental . We surely hope to assist you again in the future ! With our best regards , Kydon Team

5つ星のうち5の評価

Excellent service

Excellent service, set us up with a last minute deal on their last car. Would 100% recommend

2022年9月21日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Thank you for your 5*star review Dan ! We are happy to have customers like you ! Best regards from us all !

5つ星のうち5の評価

Rania is the best she sorted us out a…

Rania is the best she sorted us out a great discount and she was very helpful had us on the road really quick

2022年9月21日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear Patrick ! Thank you so much for your awesome review .We are working hard to meet our customers expactations and we are happy to know we hit the mark for you! Greetings from us all here in Kydon

5つ星のうち5の評価

Highly recommended

Kydon were recommended to us by our Villa manager Alexandra at Almyra. It couldn’t have been smoother! The collection desk was right in front of us at the arrivals gate and they were ready and waiting for us. We were quickly underway, collecting the car not even a minute from the terminal. Our Nissan was perfect for steeps hills and the track to our villa- and managed the right streets really well too. Drop off was just as easy - so quick and very friendly. Thanks to Rania and the Kydon team!

2022年9月3日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear David . Thank you so much for your awesome and detailed review ! It is very much appreciated . We put in the work to keep all of our clients happy.We hope to see you again . Best regards, Rania from Kydon's Team

5つ星のうち5の評価

Sehr guter Service

Sehr guter Service, zuverlässig und freundlich.Top Abwicklung Gute Autos super service kann man nur empfehlen.

2022年9月1日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Vielen Dank für Ihr nettes Feedback. Es wird geschätzt. Wir hoffen, Ihnen wieder helfen zu können! Viele Grüße, das Kydon-Team

5つ星のうち1の評価

Worst experience with a rent car

La peggiore compagnia di noleggio auto con cui ho avuto a che fare. Non guardate il prezzo iniziale. Raddoppierà. Ci hanno dato una macchina che dopo soli 10 km ha rotto la frizione. L'abbiamo cambiata per la piccola cifra di 250 euro. Alla fine ci ha chiesto di riempire il serbatoio di diesel quando ci aveva datoa macchina a metà serbatoio.Cos altro dire

2022年8月12日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear Mr.Nizzo. Thank you for sharing. As already explained to your other comment posted by your friend ,all damages caused by inexperienced driving are lessees full responsibility. Both of your comments are posted to discredit us. Rest assured that here in Kydon we value our customers and we will continue to put all our efforts at their disposal for any negative comment as long as it states the actual facts.
Conclusively ,the vehicle was returned with severe damage and a fuel discrepancy.
We are at your disposal to discuss this furtherly .
With regards, Kydon's Team

5つ星のうち1の評価

My experience has been disgraceful

My experience has been disgraceful, never seen a disorganization, rudeness and economic deception like this. Greece is a wonderful country, but for such companies and people like these I would never go there again. After giving us a car (which turns out to be an unsuitable pickup truck for 5 kids on vacation), it turns out to be a parcel as we barely drove 30 mins on straight roads and meeting the first climb the car breaks down ... the aforementioned sellers tell us that the damage is ours and we have to pay it back ... absurd thing, they start saying that or we pay k we will not have a car, later tells us that the price of for a new car was an additional 350 euros for then immediately drop to 250 as soon as we clearly told them we were going to have super bad reviews. A real scam ended with the return of the car and the claim to pay for a full tank of petrol, when they delivered a car halfway through the tank ... conclusion they demanded 100 euros, then 72 to then get to 50 proving this scam ...

2022年8月12日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear Mr D'Aniello.Thank you for sharing.We would like to apologize for your negative experience .After reviewing your case we noticed that you had been handed a brand new VW Caddy so we are so surprised to read the "pick up track" discription which you obviously used for emphasis. You called our offices to declair a damage and we responded immediately with a replacement car.
After the car's inspection by the contracted mechanic ,it was found that you had driven on a steep hill -the one we found you at ,with uphill gradient 70%-with incorrect handling which resulted in the gear clutch burning out. As mentioned in our T&C ,all damages caused by inexperienced driving are lessees full responsibility . We should also mention that you returned the vehicle with 5/8 discrepancy as stated in the signed rental agreement .
Furthermore please note that we always remain at our respectful clients disposal for any comment regarding our services, as long as it states the actual facts. We are happy to discuss this furtherly . Feel free to contact us at: info@kydonrentacar.gr
Repsectfully, Rania Alexaki ,Customers Support

5つ星のうち5の評価

Super god service

Super god service. Hurtig svar på forespørgsel. Hurtigt og nemt ved både afhentning og aflevering. Top service i lufthavnen. Klart vores foretrukne biludlejningsfirma.

2022年7月25日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear Mrs Jakobsen . Thank you so much for taking the time to share a great review. Here in Kydon we work hard to meet our customers expactations and we are thrilled to know that we reached yours! Best regards, Kydon's Team

5つ星のうち5の評価

Works perfectly..

Works perfectly... No problems what so ever.
Got our car in 5 minutes a late night in Chania Airport.
Returned the car same place a week later - again with problems or hazzle.
Just pick Kydon, that's all you need.

2022年6月19日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear MrStilling , thank you for taking the time to leave us a nice review !We are pleased to know that everything went nice and smooth throughout the rental!
Best regards, Kydon Team

5つ星のうち5の評価

Superb Service

I pre-booked a hire care with another company which was not available when we arrived in the early hours of the morning at Chania Airport. The Kydon rep offered to help us. He was extremely helpful. Within 10 minutes we had done the simple paperwork, paid their fee which was substantially less than the company I had been let down by. The car was immaculate and served us well in the next week. When we returned it, there was no hassle. No examining it closely to find any damage. Superb service. Would highly recommend.

2022年4月21日
自発的なレビュー
Kydon rent a car ロゴ

Kydon rent a car からの回答

Dear Mr.Mancey . Thank you so much for your comments . Here in Kydon ,we work hard to meet your expactations ,we are happy to know that we hit the mark for you.Hope to assist you again ! Best regards , Kydon's Team

5つ星のうち5の評価

We arrived to Chania in the middle of…

We arrived to Chania in the middle of the night and the employee at Kydon was lovely. Helped us get our pre-booked car in under 10 minutes.
They also helped us extend the rental period with a couple of hours (I had mistook the departure time of our plane) free of charge!
Would definately recommend Kydon Rental Cars!

2022年4月13日
自発的なレビュー
5つ星のうち3の評価

After review on Trustpilot things are better

My husband booked online car for September in Crete, have snapshot of it. Never received confirmation mail. He contacted them via contact form on their web site, no reply. We are very disappointed, something is not right with this Company and I can not recommend t
them for now.
_________________________________________
After giving review here we received confirmation mail from Kydon on booking so it looks like we will rent their car this summer.

It is great to see that reviews on Trustpilot are having impact and also it is good to see prompt action from Kydon after not so good review.

i hope that after holiday in Chania I'll give five star to experience, for now I am going to change from one to three.

2021年6月1日
自発的なレビュー
5つ星のうち5の評価

Fair car rental

I rented a car from Kydon and was very satisfied. Everything went as agreed. The service was unbureaucratic and quick.

2020年10月20日
自発的なレビュー
5つ星のうち1の評価

The service in the airport was quick…

The service in the airport was quick and the car as such OK, but they told us the fuellevel was 1/4, where it actually was less than 1/8. Further we have asked for a Skoda Roomster as we had 4 suitcases. They gave us a VW Golf where there could be 2 suitcases i the luggageroom. The 2 other suitcases we had to find room for inside the car - not easy when we were 4 persons.
Really studpi, when we already during the reservation and even once more in a mail told the, we had a lot of luggage.
We cannot recommend Kydon

2020年7月31日
自発的なレビュー

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