LabMedExpert Limited レビュー 

195
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I ordered a 'day 2' (green country) test; got emails confirming it; received quickly, before I got home; booking code worked on Gov.co.uk passenger locator form. In short, all worked perfectly! I was... もっと見る

5つ星のうち5の評価

I purchased the Fit To Fly RT-PCR Test Kit. It arrived to my home in 1-2 days. I followed the clear instructions for the swab test and mailed it off with provided postage/envelope in priority postbox... もっと見る

5つ星のうち5の評価

Wonderful experience! At first I thought how am I going to get the skills just in 5 weeks. But as the course was named INTENSIVE histology course it was definitely the outcome. You can definitely sect... もっと見る

5つ星のうち5の評価

This work experience training is really good. You get to get hands on experience on and proper correction when you are doing things the wrong way. And a big thanks to Manpreet she is such a good instr... もっと見る

企業情報

  1. 研究所
  2. 診断センター

さまざまな外部ソースから提供された情報

LabMedExpert Limited is specialized in training Biomedical Science graduates, as well as graduates from other scientific related degree and we assist them in finding jobs within the NHS and Private Laboratories. We also offer backlog services to hospitals and research centers across.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

195件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

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4.7

すべてのレビュー

(195)

過去12か月のレビュー数: 12

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5つ星のうち5の評価

Excellent!

Excellent service! One of the cheapest test to release options. Email query was answered very quickly and fully by Harry with the test arriving the next day.
Good clear instructions and I was very surprised to receive results on a Saturday as I expected lab to be shut. Many thanks.

2021年7月3日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Lisa,
Thank you for taking out the time to leave us a review; we will pass your comment on to Harry.
We are glad you had a great experience with us!

5つ星のうち5の評価

5 Stars from us - genuinely

I was genuinely worried having seen all the poor reviews, but I feel I must re-address things based on my and my husbands personal experience. Day 2 & 8 tests arrived for both of us before we arrived in the country (we are expats living overseas but are home for a visit with family and friends). Took the tests yesterday and took them to local post sorting office before noon. Today an email from LabMed Expert around 10am saying they had received our samples. Then an email at 3.05pm today confirming our results were negative. No complaints at all. 5 Star service. It mus be very tough out there. Everyone makes mistakes, but for us they have completely delivered as expected.

2021年7月1日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Cathy,
Thank you for taking out the time to leave us a review and for taking a chance on us.
We really appreciate it and we are glad you had a positive experience with us!

5つ星のうち1の評価

Appalling

Appalling - where is my fit-to-fly test - I now have one day left to find a provider of a legitimate service and again pay over the odds - do not use!! Late PCR tests are of no USE and the fact that this company can't be reached by e-mail or phone says it all. Don't be fooled by the website that appears scientific and honest.

2021年6月29日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Karen,
We are sorry you had a frustrating experience with us. Please contact us via day2andday8@labmedexpert.co.uk or on any of our social media platforms to discuss how we can give you a better experience in the future

5つ星のうち2の評価

still waiting a response

still waiting a response , a call back request not complete, no responses on email and I am sitting with a test I cannot use. I can't log on and the reset is not working. The email stated tuse the link in the email but it did not exist. Sent 4 emails today , nothing

2021年6月29日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Mrs F,
Thank you for reviewing your experience at LabMedExpert. This is not the type of service we want to offer our customers and we are sorry you had a negative experience with us.
Please get in touch about your test kits so we can look into this for you.
You can also contact us on Facebook and Twitter @LabMedExpert for more support

5つ星のうち1の評価

Scam scam scam

DO NOT USE ,the government should be ashamed to have this company on its web site , you can't contact them, phone mail box full up. Absolutely criminal, like the government

2021年6月29日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Andrew,
We are sorry you had a frustrating experience with us. Please email us at day2andday8@labmedexpert.co.uk to discuss how we can give you a better experience in the future

5つ星のうち4の評価

Incomplete Day 5 Test to Release package

Ordered two Test to Release Day 5 tests for me and my partner. Her test arrived without the Biohazard swab which rendered it useless. Livid is an understatement. What kind of a company can’t even pack the correct contents for an urgent test package? How did this company get on the Governments approved list? Do not use them
Update 06/07/2021:
In fairness to this company they promised to immediately courier a replacement test kit to our address and they were as good as their word. They also processed the tests within hours so I feel that my initial review was too harsh. They did go the extra mile for us

2021年6月26日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Chris,
Thank you for reviewing your experience at LabMedExpert. This is not the type of service we want to offer our customers and we are sorry you had a negative experience with us.
We have taken this on board and working to prevent tis from reoccurring in the future

5つ星のうち5の評価

great service with quick response to enquiries

The tests are cheap and received within a day. Great service! I had some last minute worries about when the fit to fly results would be ready. The team responded promptly and were very helpful.
Happy with the service all in all.

2021年6月24日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Julie-Anne,
Thank you for taking out the time to leave us a review.
We are glad you feel you received great value for your money and you had a positive experience with us!

5つ星のうち1の評価

Do NOT use!!

Received test to release day 5 test kit at the same time than day 8 kit from a different provider. DO NOT USE!!

2021年6月22日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Kev,
We are sorry you had a frustrating experience with us. Please contact us via day2andday8@labmedexpert.co.uk or on any of our social media platforms to discuss how we can give you a better experience in the future

5つ星のうち1の評価

BEWARE OF poor service from LabMedExpert Limited, Wolverhampton West Midlands

I have echoed the review of several dissatisfied individuals with this company. They are absolutely, incompetent with the work that they have been assigned to do for the public. They are not even cleaver enough to read customers reviews and make amends. I ordered a 2 and 8th day kit for my husband who travelled to the uk. He arrived on the 13th June 2021 and is still waiting for day 2 kit to arrive. Several calls made to the company were unanswered because they never pickup the calls and their answering machine is constantly stated as full. They have several email addresses that were not genuine and the one email address that was given to me when they eventually answer a call after several days, was still not responsive. My husband today received a kit, to have discovered it was not in his name. It was only the envelope that was addressed to him but the inside contents were the information of a pregnant women who sent her kit off to LabMedExpert Limited and even hand wrote that she was pregnant and needed a quick response. Obviously, she sent the kit off to LabMedExpert Limited to be tested but as such this woman's test was instead placed in an in an envelope and sent to my husband. I have since been trying to get through to them on the phone which has constantly being engaged. I have given up on them and now just want the money back to get my husband a kit through a more reliable company. I really hope that LabMedExpert Limited, will take the time to read their reviews, especially this one because I will be reporting them to the government website where they have been approved and secondly will be taking them to the small claims court for a full refund of my money plus interest. This company is undisputedly rubbish.

2021年6月18日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Valerie,
Thank you for taking out the time to write this review
We admit that our communication over the last few weeks has not been the best and we apologise for this.
We have taken all customers feedback on board and have implemented suggestions to make our services better.
Once again, we are sorry you had a negative experience with us.

5つ星のうち1の評価

Do not use this company for COVID-19…

Do not use this company for COVID-19 testing. I wish I had looked at the reviews before purchasing a kit. It arrived 2 days late. No one answered their telephone for 24 hours, on a week day, and their email address was incorrect so no possible way of contacting them.
When I eventually got to speak to someone they lied and said the Royal Mail had made no pickups for 2 days.
They clearly cannot handle the demand so I would recommend finding a different provider.

2021年6月18日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Gordon,
Thank you for taking the time to write a review about your experience at LabMedExpert. We apologise for the delay in receiving your ordered test kits and the lack of communication that followed after.

5つ星のうち1の評価

Late Late Late

Its quite simple really writing this review. Ordered the 5 day test. It was a Sunday so you would think the team in the office would pick up the orders the following morning and dispatch. Well that obviously was not the case as the item arrived on the Thursday.
No correspondence or tracking from them at all.
Took 4 days to get here. A total waste of money as the initial idea of test to release has passed. Majorly pi++ed off. Think real careful if you are gonna buy of these clowns as who knows when yours will arrive.

2021年6月17日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Steeve,
We apologise for the lack of communication between us and our customers.
We appreciate your feedback on our testing service and we have taken this on board.
We have taken all feedback on board and now have a portal where customers can track the progress of their order to prevent this from happening again

5つ星のうち5の評価

5 Stars!

Booked Day 2 and Day 8 tests for two relatives visiting the UK. Test kits arrived promptly and notifications and communication were impeccable. 5 stars!

2021年6月15日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Liz,
Thank you for taking out the time to leave us a review.
We really appreciate it and we are glad you had a positive experience with us!

5つ星のうち5の評価

Amazing service.

2021年6月15日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Ria,
Thank you for taking out the time to leave us a review.
We really appreciate it and we are glad you had a positive experience with us!

5つ星のうち5の評価

Fantastic Service

I had a fantastic experience with LabmedExpert in Wolverhampton, My kits for day 2, 5, and 8 arrived well before time and I got my results quickly as well.
I will use them again if there is a need and i will recommend them 100%. Kunle and his staff are doing good job. Kudos!

2021年6月8日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Muslihudeen,
Thank you for taking out the time to leave us a review; we will pass your comment on to Kunle and the team.
We are glad you had a great experience with us!

5つ星のうち5の評価

Excellent customer service A+.

Excellent customer service A+.
My test kits delivery got delayed and the company arranged private courier to deliver it ASAP. I got my results on time.

2021年6月2日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Customer,
Thank you for taking out the time to leave us a review.
We really appreciate it and we are glad you had a positive experience with us!

5つ星のうち1の評価

Terrible experience

I bought day2 and day8 covid home kit before arriving in the uk but once I got here no kit had been dispatched. I had to call several time to arrange a new delivery. It is very hard to communicate with them, they don’t email you back and no chance they keep you updated on the progress of the sample ( as they say on the website page). The kit I received was damaged, some items missing. No one ever apologised for the poor service. I would not recommend this provider to anyone

2021年5月30日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Claudia,
We would like to apologise for the lack of communication and we are sorry you had a negative experience with us.
We are happy for the feedback and always looking out for ways to improve our customer’s experience. If you are interested, please reach out at your convenience

5つ星のうち1の評価

Lies & empty promises - Day 2&8 Covid kit

Save yourself an unnecessary stress & DO NOT BUY DAY 2&8 COVID TESTS WITH LABMEDEXPERT IN WOLVERHAMPTON. Pay more somewhere else but get reliable service in other place. I bought my Covid kit almost 48 prior to my travel, gave them correct data of mine, which is suffient time to prepare the kit for a client. My day 2 arrived on my real day 5 and my day 8 arrived on my real day 10. I made about 10 phone calls in total during that time. Initially, I was very kind & understanding of the situation caused by Royal Mail, but when I was given the same excuse for the 3rd time for any query I had, I stopped being patient which was around day 8. The only person there who is knowlegable enough to give you any 50/50 sensible response is lab manager. The rest of staff, I suppose, are some interns with fluffy English which Im barely able to understand. + On my day 9, I asked when is the day 8 kit coming and "lab assistant" is told me: "We have your day 2 results" - which I know more than well since couple of days having already my certificate!!! Seriously??!! Advise for lab - What about charging people 50£ more but provide reliable delivery with private courier - that would save clients' extra stress but the same for you, so you can work in more peaceful environment rather than non stop collect calls from angry clients + hopefully for you avoid being removed from governmental list.

2021年5月25日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Agata,
Thank you for taking the time to write a review about your experience at LabMedExpert. We apologise you felt you did not receive adequate support with your queries; we will take this on board going forward.
Whilst it is not a positive one, we are happy for the feedback and always looking out for ways to improve our customer’s experience

5つ星のうち1の評価

Don't order your covid tests from this…

Don't order your covid tests from this company, they will not send you any information on your order. It's now day 5 and I still haven't recieved my covid day 2 test even though it was ordered in day -2. That's 7 days and still unable to deliver a test, more and more I am thinking this is a scam company. Use anyone else.

2021年5月18日
自発的なレビュー
LabMedExpert Limited ロゴ

LabMedExpert Limited からの回答

Hello Arthur,
We are sorry you had a frustrating experience with us. Please email us at day2andday8@labmedexpert.co.uk to discuss how we can give you a better experience in the future

5つ星のうち5の評価

LabmedExpert the right choice

Follow LabmedExpert courses, you will not regret an opportunity to increase your chance of employability.

LabmedExpert

Truthfully, the best experience I have ever had. I can't thank Kunle and Sharara enough for the super quality teaching and support.

It has been more than a year ago since I finished the course yet until now, I feel supported by Labmed Expert. Through Labmed expert referral I had many job offers but unfortunately, I couldn't take any of them due to personal circumstances. Recently, I had an interview for a BMS role. I'm very grateful for Kunle as he thoroughly prepared me with a mock interview despite the fact that the interview was short notice. If it wasn’t for this preparation, I don’t believe I would’ve got the job offer. A rewarding experience to say the least.

Although my job interview wasn't about a histopathology role, I used the transferable skills I have gained from the histopathology course at Labmed expert to answer the interview questions, giving me overall structure and confidence. The panel was very pleased with my knowledge in different areas such as quality assurance, health, and safety in the lab, attention to detail and how to spot discrepancies & writing a non-conformance report.

I can assure you with Labmed expert you are in good hands during and after the course.

Disappointment is not within their range.

What are you waiting for?

2021年2月6日
自発的なレビュー
5つ星のうち5の評価

LabMedExpert highly recommended

I completed my histology training just before the first lockdown at LabMedExpert. Prior to this I had no laboratory experience just from my time at university. Kunle and Sharara were so supportive and patient with me and l learnt so much and finally have had a conditional offer for a job, before this my application would always be rejected. Highly recommend anyone who has graduated in a science degree looking for experience.

2021年1月29日
自発的なレビュー

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