Lakeshore Restoration LLC レビュー 

Lakeshore Restoration LLC からの回答

2026年2月4日

Thank you so much for taking the time to share this review—we truly appreciate it.

We’re glad to hear that you felt supported throughout the entire process and that everything was handled correctly from start to finish. Providing clear guidance, thorough work, and dependable service is always our goal, so your feedback means a lot to our team.

Thank you again for trusting us and for recommending our services to your family and friends. If you ever need assistance in the future, we’re always here to help.

Lakeshore Restoration LLC からの回答

2026年1月5日

Thank you for taking the time to leave your feedback. We take all concerns seriously and would like to clarify the timeline and facts surrounding your mold testing service so the record is accurate.

Your mold inspection and sampling were completed on December 9 at approximately 3:30 PM. The independent accredited laboratory finalized and issued the official analysis report on December 15. Once that report was received, our office sent multiple payment reminders and notices advising that the report was ready for release upon payment, which is standard protocol for third-party laboratory services.

On December 16 at 8:48 AM, a formal payment request was sent to your email confirming that your laboratory results had been completed and were awaiting payment. We did not receive a response or payment at that time.

Your mailed check was received on December 28. As with any paper check, it requires 3–5 business days to clear after deposit before reports can be released, which was communicated to you when you contacted our office.

Regarding scheduling: Lakeshore Restoration is a 24/7 emergency response firm specializing in fire, water, mold, and biohazard events. While we absolutely strive to accommodate all clients, emergency losses such as floods, fires, and unsafe living conditions must legally and ethically take priority over non-emergency testing appointments. That does not reflect poor service—rather, it reflects responsible emergency response operations.

We stand behind the professionalism of our technicians, our laboratory partners, and our administrative team. The timeline above shows that the delay in releasing the report was directly related to delay in payment processing, not a lack of communication or service.

Lakeshore Restoration LLC からの回答

2026年2月4日

Thank you for the review—we really appreciate you taking the time to share your experience.

Clear and consistent communication is something we take seriously, so we’re glad to hear that working with Rigo and Alex was easy and that updates through text and email were helpful throughout the process.

Thank you again for choosing Lakeshore Restoration LLC. If you ever need anything in the future, we’re always here to help.

Lakeshore Restoration LLC からの回答

2026年2月4日

Thank you for the kind review—we truly appreciate it.

We’re glad to hear that Alex provided a professional, clear explanation of his findings and helped guide you on the next steps. Taking the time to educate our customers and set proper expectations is a big part of how we operate.

Thank you for the recommendation and for trusting Lakeshore Restoration LLC. If you need anything in the future, please don’t hesitate to reach out.

Lakeshore Restoration LLC からの回答

2026年2月4日

Thank you for taking the time to leave us a review and for recognizing the quality of the work—we appreciate that.

We’re also grateful for the honest feedback regarding communication. Clear, timely communication is important to us, and we take comments like this seriously as they help us identify where we can improve. We are actively working on tightening our communication processes to ensure a better overall experience.

If there’s anything specific you’d like to share or if we can assist you further, we’d welcome the opportunity to connect. Thank you again for choosing Lakeshore Restoration LLC.

Lakeshore Restoration LLC からの回答

2026年2月4日

Thank you so much for the review—we really appreciate it.

We’re glad to hear you’re happy with the finished bathroom. Delivering a high-quality end product is always our goal, and it’s great to know the refurbishment met your expectations.

Thank you again for trusting Lakeshore Restoration LLC, and please don’t hesitate to reach out if we can help with anything in the future.

Lakeshore Restoration LLC からの回答

2026年2月4日

Thank you!

Lakeshore Restoration LLC からの回答

2026年2月4日

Thank you so much for the 5-star review and for taking the time to share your experience.

We’re glad to hear you were happy with the mold cleanup and disinfection work and that our team was professional, thorough, and easy to work with throughout the process. Prompt communication and careful, detailed work are priorities for us, so your feedback means a great deal.

Thank you again for trusting Lakeshore Restoration LLC and for the recommendation. If you ever need assistance in the future, please don’t hesitate to reach out.

Lakeshore Restoration LLC からの回答

2026年2月4日

Thank you for the 5-star review—we truly appreciate it.

We’re glad we could provide a quick estimate, get you scheduled promptly, and help address the unsanitary conditions left in the rental. Making a difficult situation easier and more manageable for our customers is always our goal.

Thank you for choosing Lakeshore Restoration LLC, and please don’t hesitate to reach out if we can assist you again in the future.

Lakeshore Restoration LLC からの回答

2025年11月6日

Thank you, Kathryn, for your wonderful feedback and 5-star rating! We truly appreciate your trust in Lakeshore Restoration. Our team takes pride in responding quickly and handling each project with the professionalism and care our customers deserve. We’re glad to know you were satisfied with the results and the efficiency of our mold remediation process.

If you ever need assistance again, please don’t hesitate to reach out — we’re always here to help ensure your home remains safe and healthy.

Lakeshore Restoration LLC からの回答

2025年10月25日

Thank you so much for sharing your experience! We’re truly grateful for your kind words and thrilled that our team could help you through such a stressful situation. Sewage backups can be overwhelming, and it means a lot to hear that our quick response, communication, and cleanup made a difference.

At Lakeshore Restoration LLC, we take pride in treating every property as if it were our own and every customer like family. Your 5-star review motivates our entire crew to keep providing fast, compassionate, and high-quality restoration service across Wisconsin.

Thank you again for trusting us to restore your home safely and efficiently!

Lakeshore Restoration LLC からの回答

2025年10月25日

Thank you for the 5-star review and for sharing your experience! We’re so glad our team could get your duct cleaning scheduled quickly and completed with care. We know how important it is to work respectfully around your family and home, and we truly appreciate your kind words about our crew’s professionalism and friendliness.

Thank you for choosing Lakeshore Restoration LLC — we’re always here when you need clean, healthy air and dependable service!

Lakeshore Restoration LLC からの回答

2025年10月25日

Thank you so much for your thoughtful review and for sharing your experience! We’re truly grateful for the opportunity to help restore your basement and ensure everything was completely dry and safe. Our team takes pride in being responsive, thorough, and treating every home with the same care we’d give our own.

We appreciate your kind words about our staff’s professionalism and follow-up — it means a lot to know our efforts made a difference. Thank you again for trusting Lakeshore Restoration LLC and for recommending us to others!

Lakeshore Restoration LLC からの回答

2025年11月6日

Thank you for sharing your positive experience! We’re glad to hear you were satisfied with the removal process. Our team takes great care to ensure every project is handled safely, thoroughly, and with clear communication from start to finish.

We’ll be sure to pass your kind words along to Alex — he’ll appreciate knowing his professionalism made a difference. Thank you again for trusting Lakeshore Restoration LLC to handle your project.

Lakeshore Restoration LLC からの回答

2025年11月6日

Thank you so much, Sally! We truly appreciate your feedback and are delighted to know you were pleased with our service. Our team is committed to providing prompt, professional, and dependable restoration solutions for every client.

Thank you for choosing Lakeshore Restoration LLC — we’re always here if you ever need us again.

Lakeshore Restoration LLC からの回答

2025年11月6日

Thank you, Ron! We truly appreciate your kind words and the opportunity to assist you. Our goal is always to provide clear communication, detailed work, and professional service from start to finish. We’re glad to hear you were satisfied with your experience.

Thank you again for choosing Lakeshore Restoration LLC — we’re always here if you need us in the future.

Lakeshore Restoration LLC からの回答

2025年11月6日

Thank you so much for your kind words and positive feedback! It was a pleasure assisting you with your property inspection and testing. We’re committed to providing detailed, transparent, and reliable evaluations for every client, and we’re glad to hear you were satisfied with the service.

Your recommendation means a lot to us — thank you for choosing Lakeshore Restoration!