Rockar Land Rover レビュー 

1,000
•
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

What a poorly run service they called me today after booking a test drive to tell me the cars are out for loans, when i asked do you have any cars i can test drive they said not for saturday which i b... もっと見る

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5つ星のうち5の評価

Excellent, I bought my Range Rover Evoque from Rockar Land Rover and I have found the whole process from purchase to delivery to be seamless. Helpful, approachable and a refreshing change to other JLR... もっと見る

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5つ星のうち5の評価

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... もっと見る

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5つ星のうち5の評価

Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... もっと見る

企業が回答しました

企業情報

  1. 自動車販売店

当該企業による記述

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

連絡先

4.3

優良

TrustScore 5段階評価の4.5

1000件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(1,000)

過去12か月のレビュー数: 10件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

New car from Rockar

Having had very poor experiences with other JLR dealerships I thought I'd give Rockar a try and buy the car online. What a great experience from start to finish - easy online process and very helpful staff just a call away when I needed more info. I visited Canary Wharf as well and the experience was the same - very helpful. New car delivered this week to my doorstep with a really information 30 minute handover. I couldn't be happier with the car and the buying experience (plus the treat I found in the boot). I would recommend Rockar without hesitation. Special shout out to Juliet in the online team for her help.

2023年11月14日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Mark, thank you for taking the time to write this wonderful review. We're thrilled your enjoyed your Rockar experience. Thank you again and we hope you love your new car... and your treat! Rockar :-)

5つ星のうち5の評価

It was really a great experience to drive defender 130.I feel so great to drive this car though I was using Evouke before. Everybody should have taste of this car in life time

It was really a great experience to have car from Rockar.
Rockar canary wharf team Evelina, Arizona, Alina , head office customer services Amy, Christian , delivery person Shaye all are excellent people ever. They are supper friendly and professional.
They are supper good to resolve queries- specifically Evelina.

2023年10月31日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Mohammad, thank you for your wonderful review. We'll be sure to pass this onto the teams! Thank you again, and we hope you love your new Land Rover. Rockar :-)

5つ星のうち5の評価

Richard at Rockar personally helped me…

Richard at Rockar personally helped me through the ordering process, so personal service and contact so important to me. Everything explained step by step.

2023年11月7日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Pauline, thank you for leaving a 5 star review. We'll be sure to pass this onto Richard and the Online Experience Team. Thank you again and we hope you love your new Jaguar! :-)

5つ星のうち5の評価

Very happy with service

Very happy with service , very helpful, polite, and very easy.

2023年10月23日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Lorraine, thank you for taking the time to leave a 5 star review. We're thrilled you we're happy with the service. Enjoy your new Land Rover! Rockar :-)

5つ星のうち1の評価

NEVER BUYING A JAGUAR CAR AGAIN!!!

Completely unreliable car spending more time in the garage than on the road. I have taken the car in almost 8 times now over the last 2 years for the same problem, and each time I am asked to pay the 'investigation fee' over and over again. Despite the fact that after every investigation and repair the fault continues to show up again.

The fault reappeared showing a warning that I would be unable to restart the engine, so I called ahead to the garage and I was asked to bring the car in on Monday. On arrival, I was instead told there was no availability to take the car in and was instead asked to come back in 2 weeks time. I told them I might not be able to start my car up to bring it to them, but still turned me away. Despite the fact that they have failed to fix my car and left me in this situation, they still wouldn't keep my car on site. Shockingly unreliable car, and dreadful service. Since the service team have failed to fix the fault themselves they have resorted to 'blaming my driving style' for the fault, so they can continue to justify their fee. I have never experience such awful car service in my life.

2023年10月16日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Syed, we understand these issues can be frustrating, the Diesel Particular Filter regeneration process does depend on driving style and can often lead to a build up of soot and blockages in the system. Our Aftersales Team have advised on how this can be prevented and are always on hand for further assistance if required. Please feel free to contact us on 0330 088 8730 or email jlrservice@rockar.com if you require any support.

5つ星のうち5の評価

Great customer experience

Great customer experience. Richard, who was the sales agent, was extremely helpful and made the entire process extremely pleasant and easy. I will highly recommend Rockar and would use them again.

2023年10月13日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Manraj, thank you for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto Richard and the team. We hope you love your new Land Rover :-)

5つ星のうち5の評価

5* Service

Great service from start to finish. Special mention to Alina (Canary Wharf branch) and Pauline and Amy (Online Team) who were really helpful throughout and made the whole process of purchasing my new car so easy! Would definitely recommend purchasing from Rockar.

2023年9月28日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Morning Fred. Thank you so much for your wonderful review. We will pass this onto Alina and the store team as well as Pauline and Amy at the head office! We hope you love your new Land Rover :-) Rockar

5つ星のうち5の評価

Evelina was very helpful and she help…

Evelina was very helpful and she help me build my dream car with best options

2023年10月10日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Dastan, thank you for leaving us a 5 star review! We'll pass your feedback onto Evelina and the team in store. Thank you :-)

5つ星のうち5の評価

Excellent service from Pauline

Excellent service from Pauline, a handful of messages back & forth and the car is ordered from stock.

2023年10月10日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Thank you John for your 5 star review! We'll be sure to pass this into the Pauline and the team! Thank you and we hope you love your new car! Rockar :-)

5つ星のうち5の評価

Excellent service with clarity of…

Excellent service with clarity of price. Also very informative and patient.
I would really recommend Juliet.

2023年9月18日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi, thank you for your 5 star review! We'll be sure to pass this into the Juliet and the team! Thank you and we hope you love your new car! Rockar :-)

5つ星のうち5の評価

Excellent service and a gorgeous car

Excellent service from Rockar throughout. A smooth process and a gorgeous car. Car delivered to my doorstep on time. Features were explained at handover. After service was fantastic. Thanks Rockar and a special mention to Jenny who was great. I wouldn’t hesitate to use you again.

2023年9月13日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Angela, we love this review! We'll be sure to pass this into the Jenny and the team! Thank you and we hope you love your new car! Be sure to share your new Land Rover with us on social media @rockarlandrover when it arrives! Rockar :-)

5つ星のうち5の評価

Amazing Team Evelina Amy Christian we’re all amazing…

Evelina Amy Christian we’re all amazing
Never purchased car from England so was big challenge but these guys made it work thank you get my new car on 20 th September so all good.

2023年9月5日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Jacqueline, we love this review! We'll be sure to pass this into the team! Thank you and we hope you love your new car! Be sure to share your new Land Rover with us on social media @rockarlandrover when it arrives! Rockar :-)

5つ星のうち5の評価

Fantastic Service

Quick turn around on my pre owned Jaguar F Pace

Great communication via email. Recommend this branch for anyone's Jaguar or Landrover needs

2023年9月7日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Antone, thankyou for leaving us a 5 star review. We hope you love your Jaguar F-Pace. Be sure to share your new love with us on social media @rockarjaguar

5つ星のうち5の評価

Delivered as promised!

I didn’t realise buying a new car can be this free from drama having dealt with other companies in the past . Everything was done in just one week, delivered as promised with no issues whatsoever or unexpected surprises. You did amazing! I highly recommend Rockar!

2023年8月29日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Ugo, thank you so much for your wonderful 5 star review! We hope you love your new Land Rover!

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