What a fantastic company! My order was delayed due to the couriers but rather than putting me out Landscaping delivered my parcel personally. I've never known a company to go above and beyond to help... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy to order online. Competative price & delivered free. Not notified by delivery company about day & time window....they just turned up, so good job I was at home to receive the item. However, w... もっと見る
企業が回答しました
Ordered 3 packs of jointing compound. 2 tubs had external damage but only one was actually unusable. Photos of damage uploaded and replacement was delivered 2 days later. 4 stars because price was muc... もっと見る
企業が回答しました
Great price, speedy delivery and great communication. However, what really made my experience exceptional was the professional way that Tom handled the website issue that prevented me from being able... もっと見る
企業が回答しました
企業情報
Landscaping Direct について
当該企業による記述
Landscaping Direct offers exceptional landscaping products, delivered direct. We also provide helpful advice and inspiration to help you with your next outdoor project.
We have carefully collated products for their superior performance, giving us complete confidence that what we offer is the best out there. We keep our costs down to keep our prices low – creating superb value for exceptional quality.
Our aim is to offer fantastic customer service and we are regularly adding help, advice and inspiration throughout the website. Whether you are planning to transform your own garden, or you’re a seasoned professional, our blogs and inspiration sections are designed to share knowledge and spark ideas.
We are constantly growing. Working with suppliers to expand our product ranges with new and exciting products.
連絡先
4.7
優良
204件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
no notification
it would have been helpful if I was given notification for what day and approximate time the delivery was coming. No notification given just a phone call that they were at the site waiting to offload.
2024年10月7日
Landscaping Direct からの回答
Hi, Leslie, sorry you didn't get an update ahead of delivery - you certainly should have had a tracking email and/or contact from the hauliers in advance, so I apologise that this didn't happen. Tom - Landscaping Direct.
Damaged order was replaced without problem
Ordered 3 packs of jointing compound. 2 tubs had external damage but only one was actually unusable. Photos of damage uploaded and replacement was delivered 2 days later. 4 stars because price was much lower than local builders merchants so good value.
2024年10月3日
Landscaping Direct からの回答
Hi, Moira, thank you for your review. Sorry that the tubs were damaged in transit, but I'm glad we managed to get the unusable product replaced quickly for you. Tom - Landscaping Direct.
Great price and quality
Great price for what are quality cobble setts. The communication from the team at Landscaping Direct keeping me up to date on delivery was excellent. Definitely use them again.
2024年9月27日
Landscaping Direct からの回答
Hi, Neil, thank you very much for your review. I'm glad you're happy with the quality and price of the cobbles and I hope they're looking well! It's great to see you'd use us again - I hope we hear from you soon! Tom - Landscaping Direct.
Landscaping Direct からの回答
Thank you very much for leaving a review! I'm glad all went well with delivery and the price was right! Thanks, Tom - Landscaping Direct.
Good quick relabel service .
2024年9月27日
Landscaping Direct からの回答
Hi, Tom. Thank you very much for leaving us a review! We hope we can help you again soon! Tom - Landscaping Direct.
Excellent customer communication
Really pleased with the cobbles I ordered. A good price and excellent quality. I wasn’t expecting them to be so good for price paid. The communication about delivery was also top notch. Will use the company again should I need to.
2024年9月23日
自発的なレビュー
Landscaping Direct からの回答
Hi, Neil. Thank you very much for leaving a review for us! I'm really glad you're happy and I hope the cobbles are looking great - we'd love to see how the project turned out! Tom - Landscaping Direct!
Landscaping Direct からの回答
Hi, Craig. Thank you very much for the kind feedback and recommendation! Tom - Landscaping Direct.
Put my order in online and didn’t take…
Put my order in online and didn’t take long to arrive. This was the 2 nd lot I had ordered so I had enough to finish my driveway
2024年9月2日
Landscaping Direct からの回答
Hi, Kathleen. Thank you for your orders and for leaving us a review. I'm glad your deliveries arrived in good time. It would be great to know what more we could do to reach five stars! Thanks, Tom - Landscaping Direct.
Tile samples arrived quickly & were…
Tile samples arrived quickly & were well packed. Samples were of a good quality.
2024年9月2日
Landscaping Direct からの回答
Hi, Barbara. Thank you for your review. I'm glad you were impressed with the samples! Tom - Landscaping Direct.
Table came without fixings and…
Table came without fixings and instructions. I had to phone to complain before they were sent
2024年9月5日
Landscaping Direct からの回答
Hi, Margaret. Sorry to see your 1-star review. Apologies that the fixings were missing from your initial delivery in error. As soon as we were made aware on the Thursday afternoon, we arranged for the fixings pack to be sent out to you on the Friday which we feel was a quick resolution, but I appreciate your frustrations. Best wishes, Tom - Landscaping Direct.
Kept me informed
2024年8月28日
Landscaping Direct からの回答
Hi, Thomas, I'm glad we kept you updated with your order. It would be great to hear what we could have done to reach that fifth star! Thanks, Tom - Landscaping Direct.
Great service
Great service from these guys, ordered a clearance pack of slabs & had good coms + fast delivery & even though two slabs were broken in the crate (include 10% wastage every time) it was still a good price & would use again.
Thank you guys
2024年9月3日
Landscaping Direct からの回答
Hi, Mr Gibbons. Thank you very much for your review! I'm glad your order arrived quickly and you were kept updated. Sorry to hear that you received a couple of damages but I'm glad you allowed for this and hopefully they could still be used within the project! Thanks again, Tom - Landscaping Direct.
Easy to order and quick delivery
Easy to order and quick delivery . Would of given 5 stars but no notification when was going to be delivered and wouldn’t leave so had to wait in the next day
2024年9月2日
Landscaping Direct からの回答
Hi Samantha. Sorry that you didn't receive notification of your delivery in advance. We've since improved the way we communicate delivery updates by providing a link for courier tracking as soon as it's available, so if you order again in future you should find this to be the case! Best wishes, Tom - Landscaping Direct.
I placed my order by phone
I placed my order by phone . They were very helpful and the order arrived very promptly.
2024年8月23日
Landscaping Direct からの回答
Hi, Mrs Segars. Thank you very much for taking the time to leave us a review. It was a pleasure to help you over the phone and I'm glad your order arrived quickly. Thanks, Tom - Landscaping Direct.
Prompt delivery and friendly service
2024年8月23日
Landscaping Direct からの回答
Thank you very much for your positive review! I'm glad delivery arrived quickly and you were happy with our service! :) Thanks, Tom - Landscaping Direct.
Really quick delivery but one of the…
Really quick delivery but one of the large slabs in the pallet was broken as to why I gave 4 stars.
2024年8月27日
Landscaping Direct からの回答
Hi, Harry. Thank you for leaving us a positive review. Sorry to hear one of the slabs arrived damaged but I hope you were able to use it somewhere within the project for cuts!? Tom - Landscaping Direct.
Landscaping Direct からの回答
Hi Stephen, thank you for your review and feedback. We've since improved the way we communicate delivery info by emailing through the tracking number once it's available, rather than relying on the courier to relay this for us. Thanks, Tom - Landscaping Direct.
Landscaping Direct からの回答
Hi Isobel, thank you very much for the positive review. I'm glad you found us quick and easy to deal with, and I hope your newly pointed patio looks great! Tom - Landscaping Direct.
Good quick service
2024年8月20日
Landscaping Direct からの回答
Hi Keith, thank you very much for your positive review. I'm glad your order arrived quickly! Tom - Landscaping Direct.
Landscaping Direct からの回答
Hi, Richard. Thank you very much for taking the time to review us. I'm glad all went smoothly! Thanks, Tom - Landscaping Direct.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。