I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surp... ãã£ãšèŠã
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Ordering was fairly straightforward. The website gave an appropriate delivery date, but we didn't get a confirmation. I left it a few more days then contacted Customer service who said there had been... ãã£ãšèŠã
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We are a trade specifier, and get large modern water tanks and storage from several suppliers. We are used to seeing technical literature. The technical literature misses out key details, mainly... ãã£ãšèŠã
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Order was straight forward and delivery driver very friendly and managed to get in my estate and had to reverse back out as idiots parked not leaving enough room for wagons to get through. Well done d... ãã£ãšèŠã
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LANDSCAPING SUPERSTORE ã«ã€ããŠ
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Who are we?
LANDSCAPING SUPERSTORE has everything you need to improve your home through a wide range of products at the right value and right time, with helpful people and effortless, inspirational e-commerce.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!é£çµ¡å
Unit 12, 6 Burrington Road, PL5 3LX, Plymouth, è±åœ
- 01752581543
- sales@landscapingsuperstore.co.uk
- landscapingsuperstore.co.uk
4.3
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The quality of the product is not goodâŠ
The quality of the product is not good standard, the wood is full of knots which are holes so need to block them up
Also i have parts missing
2024幎11æ5æ¥
LANDSCAPING SUPERSTORE ããã®åç
Hi Juliette,
Iâm sorry to hear about the issues with the product quality and missing parts. We strive to provide high-quality items, and your feedback will help us improve. I can see that we are already in discussion with you to resolve this issue.
Kind regards,
Nicola Harman
Customer Services
Landscaping Superstore
Good service,!
2024幎11æ7æ¥
LANDSCAPING SUPERSTORE ããã®åç
Hi Jacob,
Thank you for your review! We're glad to hear you had a good experience with our service.
Kind regards,
Nicola Harman
Customer Services
Landscaping Superstore
Very competitive price
Very competitive price, and no problems at all with ordering or delivery. Having said that, most of the credit should really go to Shire, who supplied the building to us directly, and who were excellent
2024幎10æ17æ¥
Was happy with the service I receivedâŠ
Was happy with the service I received from Landscaping Superstore.Would use again.
2024幎10æ22æ¥
Great shed good customer service wouldâŠ
Great shed good customer service would recommend
2024幎10æ14æ¥
We placed our order,it was deliveredâŠ
We placed our order,it was delivered the next day, no problems at all
2024幎10æ14æ¥
Great service, although minor issues with product
The service is top knotch delivery was fast and well informed.
The shed looks fantastic, However......
The door and 1 window did not fit, both were too big so we had to send it to a carpenter to be made to the right size. Whilst this was of course somewhat inconvenient, I have to say that it in no way made us regret our purchase.
For the price and the service, and the over all quality of this shed I would most certainly recommend both product and company.
2024幎9æ23æ¥
Delivery took 3 days longer thanâŠ
Delivery took 3 days longer than stated. Quality not great at all I know we didnât pay a fortune for it but itâs very disappointing would have rather paid more to get better quality.
2024幎9æ22æ¥
LANDSCAPING SUPERSTORE ããã®åç
Good morning Sally-Anne,
I am really sorry to hear that the delivery was longer than anticipated! The manufacturer did not make us aware of any delays with the delivery, so please accept our apologies for not being in contact with you. Had we known, we would have ensured that it was chased up.
In regards to the quality, should you feel that any components are not up to standard please send photographs to feedback@cmostores.com - and we shall happily investigate further.
We hope to hear from you soon.
Kind regards,
Philip Morgan.
Great shed at a great price
Great shed at a great price. Delivery was trackable and the chap unloaded the shed exactly where I wanted it. Easy to use and communication was great
2024幎9æ24æ¥
LANDSCAPING SUPERSTORE ããã®åç
Hi Nicki,
Thank you for your review! We're happy to hear you're pleased with the shed and our delivery service. If you need anything else, feel free to reach out!
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Overall reasonable
Delivery on time.
Company easy to deal with.
On delivery note, it said to check everything delivered,
But impossible to do when there are so many pieces.
4 x 770mm pieces of wood missing, went to local timberyard because didn't have time to wait.
Instructions not too bad.
2024幎9æ14æ¥
LANDSCAPING SUPERSTORE ããã®åç
Hi Brian,
Thanks for your feedback. Iâm glad the delivery was timely and you found us easy to work with. I apologise for the missing pieces. If you need anything else, feel free to reach out.
Nicola Harman
Customer Services
Landscaping Superstore
Good experience
Good experience , ordered by phone , quick delivery , driver helpful , no obvious breakages but when finally opened 1 box of 2 were broken , ( we had ordered 7 spare so didnât bother asking for refund on the 2 ) Got another project coming up so would use again
2024幎9æ3æ¥
LANDSCAPING SUPERSTORE ããã®åç
Hi Pete,
Thank you for your feedback! We're glad you had a good experience with our service and delivery. If you need anything for your next project, weâre here to help!
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
No response received.
Received a battery charger with a European plug rather than UK plug on. Rang up with a complaint and was promised a quick response. Still waiting for a phone call some 4 days later.
2024幎9æ8æ¥
LANDSCAPING SUPERSTORE ããã®åç
Good afternoon TH,
I am sorry to hear that you're awaiting a response to your query. I shall ask our team to chase this up and provide you with an update as quickly as possible.
We sincerely apologise for the delay, and look forward to speaking to you soon.
Kind regards,
Philip Morgan.
Good helpful delivery
Product O.k. Delivery good. 1 broken pane of glass being replaced 2moro .
2024幎8æ28æ¥
LANDSCAPING SUPERSTORE ããã®åç
Hi Philip,
Thank you for your review! We're glad the delivery went smoothly, and weâre happy to hear the replacement is on its way. If you need anything else, feel free to reach out.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Highly recommend
Had a query on what I needed to order, the guy (sorry forgotten his name) was very helpful. I received numerous emails to update deliver. On the day of delivery the delivery driver txted and then rang when he was 10 minutes away when he arrived he was so friendly and helpful, I can honestly say the nicest delivery driver I have ever met. Overall I would highly recommend this company.
2024幎8æ28æ¥
LANDSCAPING SUPERSTORE ããã®åç
Good afternoon Carol,
Thank you for the great review! I shall ensure that this is passed on to Jonathan, and I am delighted that you were kept informed on the progress of delivery.
We really appreciate you shopping with us, and if you need anything in the future please let us know.
Kind regards,
Phil.
Communication not great
Communication not great and we were left wondering when the delivery would be, also unclear when placing order. However when the delivery did happen the delivery guy was fantastic, he was really nice and friendly and offloaded all the panels by himself he was a real credit to the company and he is the reason Iâve given 4 stars otherwise the score would have been more of a 2 or 3 purely based on communication. The fence panels are lovely and really well made.
2024幎7æ31æ¥
LANDSCAPING SUPERSTORE ããã®åç
Good afternoon,
Thank you for your review, and I am sorry that the communication was not great! I shall investigate why this is the case - and sincerely apologise to you.
Thank you for being so understanding and complementary of the delivery team. We really appreciate the honest feedback which will help us to improve in the future.
We hope to see you again in the future.
Kind regards,
Phil.
The Best Copingâs Iâve ever installed
The Best Copingâs Iâve ever installed
Great Finnish and quality
2024幎7æ31æ¥
LANDSCAPING SUPERSTORE ããã®åç
Hi Stephen,
Thanks for your review! We're thrilled you found the copings to be of great quality and finish. If you need anything else, we're here to help.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Very easy to navigate the website
Very easy to navigate the website. The goods arrived when promised.
2024幎7æ27æ¥
LANDSCAPING SUPERSTORE ããã®åç
Hi Nicky,
Thank you for your review! We're pleased to hear you found our website easy to navigate and that your order arrived as promised. If you need any further assistance, please let us know.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
great quality grass
2024幎7æ21æ¥
LANDSCAPING SUPERSTORE ããã®åç
Hi Blake,
Thank you for your review! We're glad to hear you liked the quality of our grass. If you need anything else, feel free to reach out.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
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