Lantern Finance レビュー 117

The team at Lantern Finance has been extremely helpful, quick to respond and trustworthy!

This company and all the employees are first class. Their customer service is top notch. They gave me peace of mind when they didn't have to. I have to say dylan with them has been the best customer service experience I've had in my 51 years of life. They treat you like a human being. They listen to what you're saying. You're not just a number. I have decided to make Lantern Finance my go-to finance company for life I've never dealt with a better company.

Not only was the account setup process straightforward, but the communication throughout the loan process was exceptional. They responded to all my questions promptly, kept me updated, and even followed up to ensure everything went smoothly.
The only area for improvement is the deposit and withdrawal times. Since I hadn’t used the platform before, I did a test transfer first. It took longer than I expected, which made me a bit nervous. I understand that loan-related transfers or withdrawals after payoff may take extra time due to KYC and/or manual reviews. However, faster initial deposits and withdrawals would go a long way toward building customer confidence. Especially for those doing test transactions.
That said, they are still the best overall. Highly recommended!

I was extremely impressed with the care and attention from the Support Team. They were immediately available.

In the course of conversation over the phone, email, or text, I was left with the impression that I was dealing with very honorable men with character and integrity.

I also thought the website was easy to navigate and intuitive.

Personal phone calls to help out. Lowered rate in Texas!

Fast, easy and great follow up! They are accessible and have a great desire to make their clients happy.

Wow, someone answers the phone! What a great sompany and a great service!

EXCELLENT EVERYTHING!!!
Great to work with 👍👍

For a Financial Services company I can’t believe how personalized the service is. The team works with you with flexibility to keep your investments safe. They are a top notch team who care about each customer.

When I first got my loan over a year ago.
I looked at a lot of other companies like Ave someone something called rabbit in a few others.
And I didn't I was so brand new I didn't realize the value of having a 3-day warning when it goes to below certain levels.
And I so knew that it took Prince and I hours to get my first count up cuz I was so a knowledgeable about the app.
And whenever I call the answer within a few minutes if they're busy they call me back in 20 minutes I've been with coinbase for over 2 years and you can't even reach coinbase.
So I see you in the future that lantern finance will be one of the gold standards for getting a loan against your crypto.
Thank you again Prince and all you guys at customer service you're awesome.
And it's a newbie do your research look at all the other lending protocols a lot of them will just take your crypto if you go below a certain level and lantern will try and work with you.
Can't wait till my ex heart pee goes up into hundreds and I'll take out a two or three hundred thousand dollar loan.
Thanks again Prince and all you guys you're excellent.

Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that your customer support was awesome, timely, and corrected some others that had glitches. I'm a firm believer in old fashioned customer service, which is sadly rare today. I will word of mouth highly recommend your services.

Customer service and communication was excellent. Fast and efficient.

The experience was quick and easy. Great instructions to guide you through the process.

Outstanding customer service, website design easy to navigate and responsive management even received a follow up call from one of the company founders👍

Awesome thanks. It was so easy and fast. Definitely after I finished paying you. If I ever need you again. I will utilize your services. Once again a big thank you for such fair service and experienced.

Hands down the most responsive and personal relationship experience . They are above and beyond at all hours of the day. Crypto never sleeps, and I suspect Lantern doesn't either. Tremendous dedication. Highly recommend!!!

Quick and easy, customer service was quick and efficient

The process was extremely easy and quick to get a loan, and they were very quick to get back to me with any questions I had.

Smoothest loan process in the UNIVERSE!!!

Fast and innovative. Lantern Finance provided the loan I needed without the friction of traditional banking. Personable service that understands the asset class.