This company and all the employees are first class. Their customer service is top notch. They gave me peace of mind when they didn't have to. I have to say dylan with them has been the best customer s... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Not only was the account setup process straightforward, but the communication throughout the loan process was exceptional. They responded to all my questions promptly, kept me updated, and even foll... もっと見る
Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that yo... もっと見る
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I was extremely impressed with the care and attention from the Support Team. They were immediately available. In the course of conversation over the phone, email, or text, I was left with the im... もっと見る
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企業情報
当該企業による記述
Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.
連絡先
1810 E Sahara Ave STE 75004 , 89104, Las Vegas, 米国
- 415-365-0100
- support@lantern.finance
- lantern.finance
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast
Fast, helpful, and courteous. Thanks for everything.
Everytime I talk to customer service.

Lantern Finance からの回答
Trustworthy and responsive!
Trustworthy and responsive!
I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour.
I did experience a few small glitches with the site, but these people actually answer the phone when you call -- even on the weekend -- and we worked them out together. Given how new they are, the rough edges don't surprise me. . . and given how accessible and responsive they are for customer service, I'm sure they'll iron out the very minor problems in short order.
10/10 Would borrow from them again

Lantern Finance からの回答
Customer service is fantastic!
Customer service is fantastic! Website is easy to understand and use. You can tell they care about your experience.

Lantern Finance からの回答
5 Stars worthy of 10 Stars ...
I feel the desire to share my personal and professional review on what an amazing experience I have had so far with the Lantern Finance opportunity and their staff. All the way around, 5+++ Stars!!! Being new and inexperienced to the digital finance world, Lantern took the time to guide me through each step of the onboarding process as a new client and have remained readily available at all times via phone, email and text ... an absolute rarity in today's world. Thank You, Lantern! I highly recommend and trust Lantern to anyone who understands the value of using Lantern to leverage their opportunities and needs.
Thank you for creating this opportunity for all involved. Please keep up the amazing customer service...it and the peace of mind combined, are appreciated beyond measure!!! Again ... thank you!
Yours in Digital Finance Success ...
Stayce
AmeriFund Investments, LLC

Lantern Finance からの回答
No access to my account
I wrote down my password but now you do not accept it.
I asked for Reset on password to be sent to my email (this one) and no message is sent so I can reset email.
1. Why was my password rejected?
2. Why do you not send me message so I can update to new password?

Lantern Finance からの回答
These guys are for the people
These guys are for the people. I have had an absolute exceptional experience. The level of support I have received from the founder Jung, has been above and beyond. If I could give more that 5 stars I would. Excited to see lantern continue to thrive

Lantern Finance からの回答
Great customer service
Great customer service! They answered all my questions and helped with the initial transfer from my Uphold account. The funds were deposited to my bank within 48 hours, which was helpful. This loan has allowed me to leverage my crypto and invest in other assets.
Very Happy!

Lantern Finance からの回答

Lantern Finance からの回答
The personal service is unbeatable a…
The personal service is unbeatable a person on the other end of any issues or questions. The custody is as good as it gets .

Lantern Finance からの回答
Great communication
Great communication. Friendly and informative. I found them and never needed to look anywhere else for servicing my personal requirements.

Lantern Finance からの回答
Very happy with the speed and ease of…
Very happy with the speed and ease of getting the loan. I still have a few questions though.

Lantern Finance からの回答
Uncommonly simple.
It was the simplest and most straightforward business experience I have had in a very long time. I will not hesitate to be a future customer again.

Lantern Finance からの回答
Amazing experience using Lantern
Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move forward. Great rates.
We will definitely use their service again. Kudos!!

Lantern Finance からの回答
This was my first time doing a loan…
This was my first time doing a loan using crypto. Very easy process and support answered all my questions in a timely manner. Will use them again

Lantern Finance からの回答
The customer service is awesome if…
The customer service is awesome if needed. I called them, they called me, great email communication as well. Had funds by the end of the day.

Lantern Finance からの回答
Great company real people no foreign…
Great company real people no foreign answering service, you get old fashioned customer service.

Lantern Finance からの回答
The company processed the paperwork within 24 hours.
The company processed the paperwork quickly, and the funds required arrived on time. Also, I attempted to call the number, and received a prompt return call who could respond to my initial questions. Thanks for providing this reliable service.

Lantern Finance からの回答
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