Lovely item but they put wrong address on the package. Thankfully I was at home to catch the delivery guy at my neighbours trying to deliver my parcel. Not happy with their service Edited after the... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered a pair of boots, Larizia shipped it next day via DHL. It only took 3 days from UK to Australia. The boots are beautiful with careful parking, but unfortunately it run big, I had to return it... もっと見る
企業が回答しました
I originally ordered my bag from Marc jacobs however, weeks past and my order didn’t ship. It was unavailable everywhere in the US.. so being skeptical I ordered from this site based in the UK.. my ba... もっと見る
企業が回答しました
When I ordered the bag, the terms were indicated "Tax and duties included" for the region "rest of Europe". Nevertheless I had to pay to DHL more than CHF 70 for taxes and duties. I never received an... もっと見る
企業が回答しました
企業情報
当該企業による記述
The ultimate destination for designer shoes & bags. Free shipping on all orders of £150 and above.
連絡先
34 Enfield Terrace, LS7 1RG, Leeds, 英国
- 07355000126
- customercare@larizia.com
- larizia.com
4.1
ほぼ満足
1047件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent communication & 1st Class Service Received
Excellent communication, well packaged and very quick to ship they even refunded 10% of original purchase made due to receiving a discount voucher 3 days after purchase
2023年1月21日
自発的なレビュー
Larizia からの回答
Hi Roger,
Thank you for your review.
We're glad that we were able to resolve your query, and that you're happy with your new card holder.
-Rachel.
5 star service
Wow! I have just received my Tory Burch bag and it is exactly as described. It was beautifully packaged and delivered with speed.
Please do not hesitate to order from Larizia, you will not be disappointed with their service or their price. I have saved over £140 on a luxury bag and I couldn't be happier.
Thank you!
2023年2月6日
自発的なレビュー
Larizia からの回答
Hi Alexandra,
Thank you for your review.
We're so glad you've enjoyed shopping with us, and that you're happy with your new bag!
-Rachel.
Beautiful selections of large variety…
Beautiful selections of large variety of premium luxury designers, my item arrived early, beautiful package, just like pictured and described! Love it !
2023年1月30日
Larizia からの回答
Hi Irina,
Thank you for your review.
We're so glad you've enjoyed shopping with us and that you love your new heels! :)
-Rachel.
Larizia delivery was beautifully…
Larizia delivery was beautifully packaged and promptly shipped. Cannot fault communication. Unfortunately I had to return the shoes as they were the wrong shade of green for my outfit but refunded swiftly, without query.
2023年1月27日
自発的なレビュー
Larizia からの回答
Hi Luisa,
Thank you for your review.
We're so glad you've enjoyed your Larizia experience! :)
-Rachel.
5 ⭐️ Service
The delivery time and price was brilliant as was the return process and refund. On this occasion the purchase wasn’t for me but I would highly recommend this company for their service and products.
2023年1月25日
自発的なレビュー
Larizia からの回答
Hi Michelle,
Thank you for the review.
We're very glad you've enjoyed your Larizia experience.
-Rachel.
Arrived on time and good quality.
Arrived on time and good quality.
Excellent customer service when I asked questions.
2023年1月18日
自発的なレビュー
Larizia からの回答
Hi Slim,
Thank you for your review.
We're happy to hear that you've enjoyed shopping with us and that we were able to assist with your queries.
-Rachel.
Great price and very quick delivery
2023年1月14日
自発的なレビュー
Larizia からの回答
Hi Martin,
Thank you for the review.
We're happy to hear you've enjoyed shopping with Larizia.
-Rachel.
Fabulous shoe
Fabulous shoe, great price! Beautifully packaged and very timely delivery
2023年1月17日
自発的なレビュー
Larizia からの回答
Hi Kelly,
Thank you for the review.
We're glad you've enjoyed shopping with us.
-Rachel.
Delivery was quick
Delivery was quick! The trainers were in perfect condition. It was more than expected.
2023年1月11日
自発的なレビュー
Larizia からの回答
Hi Taylor,
Thank you for your review.
We're very glad to hear you're happy with your Larizia shopping experience!
-Rachel.
Awesome service !
Very impressed at how quick I got my order and I live in Canada !! Like 4 days!!
2023年1月12日
自発的なレビュー
Larizia からの回答
Hi,
Thank you for the review.
We're very happy to hear you've enjoyed shopping with us and with how quickly the item arrived!
-Rachel.
Ordered wrong size by mistake
Ordered wrong size by mistake. This was put right with minimum fuss.
2023年1月6日
自発的なレビュー
Larizia からの回答
Hi Stephen,
Thank you for your review.
We're glad you've enjoyed shopping with Larizia and that we could resolve the size mistake for you.
-Rachel.
Excellent and fast response
Excellent and fast response! Very happy customer with cute new shoes!!!!
2023年1月3日
自発的なレビュー
Larizia からの回答
Hi Cathy,
Thank you for your review.
We're very happy to hear you've enjoyed shopping with us and that you're happy with your new trainers!
-Rachel.
Amazing bag and fast delivery.
2023年1月17日
自発的なレビュー
Larizia からの回答
Hi Saloomys,
Thank you for the review.
We're glad you've enjoyed shopping with us and that you're enjoying your new bag.
-Rachel.
Larizia からの回答
Hi Jeanette,
Thank you for your review.
We're glad you've enjoyed shopping with us.
-Rachel.
My recent purchase and the after care…
My recent purchase and the after care from your customer service team has been excellent. I initially made enquiries about returning my item and this process was explained to me fully by the customer service team. I would recommend purchasing from this company.
2023年1月11日
自発的なレビュー
Larizia からの回答
Hi Gary,
Thank you for your review.
We're very happy to hear you've enjoyed shopping with us, and that you found our process easy to use.
-Rachel.
Exactly what I was searching for.
Wide selection of products.
Ordering was quick and easy.
Delivery was fast, free and on time.
Packaging was simple but elegant.
I’m coming back.
2023年1月5日
Larizia からの回答
Hi Steven,
Thank you for your review.
We're glad to hear you've enjoyed shopping with us, and we look forward to seeing you online with us again!
-Rachel.
I’m trying to return an item but am…
I’m trying to return an item but am finding this virtually impossible. I arranged on line for the courier to collect it. The courier did not attend, no explanation, nothing. I’ve rescheduled another collection and sent a message to the courier company you use . Again, no response . This would definitely put me off buying from this company again!
2023年1月2日
Larizia からの回答
Hi Gary,
We're sorry that you've been struggling with your return.
As I mentioned on the phone, we do use a return courier that collects, so I'm unsure exactly how you've tried this with DPD.
Please follow the steps in the email I sent you to return your item.
Your return will then be processed within 2 days of us receiving it back from the return courier.
Please don't hesitate to contact me either by phone or email if you struggle at all with the return process.
-Rachel.
Larizia からの回答
Hi LJ,
Thank you for your review.
We're glad you've enjoyed your experience with Larizia.
-Rachel.
Perfecto
El producto era exactamente el que compré, llegó rápido y en perfectas condiciones.
Superb!
2022年12月5日
自発的なレビュー
Larizia からの回答
Hi Marta,
Thank you for the review.
We're glad you've enjoyed shopping with us and that you're happy with your boots!
-Rachel.
The yoga mat was a Christmas present…
The yoga mat was a Christmas present and very favourably received. Can't give the extra star due to the problems with delivery, which were down to the haulier employed.
2022年12月19日
自発的なレビュー
Larizia からの回答
Hi Valerie,
Thank you for your review.
We're glad you've enjoyed shopping with us and that the gift was received well!
-Rachel
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