Jeremy has been an excellent customer care provider throughout the process despite some unforeseen circumstances he had to face. Lavamac has got environmental friendly business model promoting recycl... もっと見る
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brilliant company to deal with. there knowledge and experience along with customer service cant be beat. as a very large care provider we need a fast efficent service and thats what is delivered.... もっと見る
企業が回答しました
I have worked with Jeremy and his team for many years now. They have always provided fast and accurate quotations for our care home schemes allowing us to budget early on, with comfort that we are get... もっと見る
企業が回答しました
I've been working full time in this industry for 12 months now and I have been through 3 servicing companies so far. LaundryTec are the only company that come out within 24 hours and actually fix the... もっと見る
企業が回答しました
企業情報
当該企業による記述
Lavamac provides high-quality, cost-effective options by selling or renting refurbished and new commercial washing equipment. We provide high-quality heat pump dryers like the LRD350 and the AF180, among others. Lavamac not only sells and rents out their products, but also offer maintenance and repair services. Each client receives individualised service from our highly trained specialists who guarantee minimum downtime and maximum output. When it comes to protecting the planet, Lavamac has your back. Our refurbishing procedures minimise waste and save money and the environment. Buying from Lavamac is like putting money into top-notch, environmentally friendly machinery. Come join the many people who have benefited from our dedication to quality and customer satisfaction and our low-cost, environmentally friendly, and highly effective laundry solution.
連絡先
Unit 15, Europa Court,, CH1 4NP, CHESTER, 英国
- 01513173127
- info@laundrytec.com
- laundrytec.com
First class service
Always an excellent service from Jeremy and his team - personally I’ve known Jeremy for many years and his customer service is 2nd to none - highly recommended.
2024年9月4日
自発的なレビュー
Lavamac Limited からの回答
Thank you so much for your kind words and continued support! It’s always a pleasure to work with you, and we’re thrilled to hear that you’ve consistently had a positive experience with our service. Your recommendation means the world to us, and we’re grateful for the trust you’ve placed in Jeremy and the team over the years. Looking forward to serving you again soon! 😊
Great service & team
We know Jeremy and his team for many years now and he has been supplying us since the beginnings. The quality is outstanding.
Their pricing is competitive and the machines are efficient. I would highly recommend Lavamac to any business in need of commercial laundry equipment.
2024年7月1日
自発的なレビュー
Lavamac Limited からの回答
Dear Clinique Laundry,
Thank you so much for your kind words and for taking the time to leave us such a glowing review on Trustpilot. It’s been a pleasure working with you over the years, and we're thrilled to hear that our service and equipment have met your expectations.
We're committed to providing high-quality products and excellent customer service, so your positive feedback means a lot to us. We look forward to continuing to support your business and meeting your commercial laundry needs for many more years to come.
Thanks again for your recommendation!
Kind regards
Evie
Knowledgeable in the sector.
I have worked with Jeremy and his team for many years now. They have always provided fast and accurate quotations for our care home schemes allowing us to budget early on, with comfort that we are getting the product we need. They are user friendly and know the care industry intricately. Our main contractors always provide positive feedback on the fit out and aftercare stages of the project which is important to us.
2024年8月6日
自発的なレビュー
Lavamac Limited からの回答
Dear Liam,
Thank you so much for your wonderful review.
We’re truly grateful for your kind words and the trust you’ve placed in Jeremy and our team over the years. It’s fantastic to hear that our fast and accurate quotations have helped you budget comfortably for your care home schemes. Knowing that our understanding of the care industry meets your needs means a lot to us.
We also appreciate your feedback about our user-friendliness and the positive comments from your main contractors regarding our fit-out and aftercare stages. Providing exceptional service at every stage of the project is something we strive for, and it’s great to know that we’re hitting the mark.
Thank you for being such a valued partner. We look forward to continuing to work with you and support your future projects.
Warm regards,
Evie Hartigan
Absolutely brilliant on emergency…
Absolutely brilliant on emergency callouts never get better company than this once we change we never go back👍
2024年8月1日
自発的なレビュー
Lavamac Limited からの回答
Dear Sara,
Thank you so much for your fantastic review!
We are thrilled to hear that you had such a positive experience with our emergency callout service. It’s always our goal to provide the best possible service to our customers, especially in urgent situations. Knowing that you trust us and wouldn’t consider going back to any other company truly means the world to us.
Your feedback is incredibly valuable and encourages our team to keep striving for excellence. If you ever need our services again or have any questions, please don’t hesitate to reach out.
Thank you once again for your kind words and continued support.
Best regards,
Evie Hartigan
a good company to work with
We are incredibily satisfied with the exceptional service provided by Lavamac. They manage all our washing machines and tumble dryers acroos 11 sites, ensuring everything runs smoothly and efficintly. Jeremy is always extremly helpful and responsive whenever we deal with his company . His dedication to customer satifaction is evident in every intercation . We highly recommend Lavamac for their outsatnding service and professionalism.
2024年7月29日
自発的なレビュー
Lavamac Limited からの回答
Dear John,
Thank you for your fantastic review!
We are incredibly pleased to hear that you are satisfied with the exceptional service provided by Lavamac. Managing your washing machines and tumble dryers across 11 sites is a responsibility we take seriously, and it's wonderful to know that everything is running smoothly and efficiently.
Jeremy and the entire team strive to be helpful and responsive, and your recognition of our dedication to customer satisfaction is truly appreciated. Your high recommendation means a lot to us, and we are committed to maintaining our outstanding service and professionalism.
Thank you for choosing Lavamac. We look forward to continuing to work with you.
Kind regards,
Evie Hartigan
Lavamac
Laundry-Tec really are the very best…
Laundry-Tec really are the very best out there. Fantastic service and really nice team, make it a pleasure to do business with them.
Their sustainability vision is refreshing and a great example to other companies in the sector.
I could not recommend highly enough.
2024年7月26日
自発的なレビュー
Lavamac Limited からの回答
Dear PBrooks,
Thank you for your wonderful review!
We are delighted to hear that you consider Lavamac the best in the industry. Providing fantastic service and maintaining a pleasant business relationship are top priorities for our team, and your kind words reaffirm our efforts.
We're especially pleased that our sustainability vision resonates with you. We strive to set a positive example in the sector, and your recognition means a lot to us.
Your high recommendation is truly appreciated, and we look forward to continuing to serve you with the same level of excellence.
Kindest regards
Evie Hartigan
Laundry-Tec
Excellent service
Jeremy, Ted and the guys at Lavamac Ltd are very friendly, professional and reliable. I bought a refurbished machine from them and was happy with the machine; the price paid and the quality of the installation. I will be purchasing another machine next week. I would happily recommend them.
2024年6月11日
自発的なレビュー
Lavamac Limited からの回答
Dear Amanda,
Thank you so much for your excellent review! We're thrilled to hear that you had a positive experience with our team at Lavamac Ltd. Jeremy, Ted, and the rest of the team pride themselves on providing friendly, professional, and reliable service, and it's wonderful to know that you were satisfied with your refurbished machine, its price, and the quality of the installation.
We look forward to assisting you with your next purchase next week. Your recommendation means a lot to us, and we're here to help with any future needs you may have.
Thank you once again for your kind words and for choosing Lavamac Ltd.
Best regards,
Evie Hartigan
Lavamac Ltd
Brilliant customer service
Jeremy and the whole team and very responsive and helpful with a really quick response time in emergencies. I receive excellent feedback and communication from them.
2024年6月3日
自発的なレビュー
Lavamac Limited からの回答
Dear Nicola, thank you so much for your kind words! We are delighted to hear that Jeremy and the entire team have been responsive and helpful, especially during emergencies. Providing excellent feedback and communication is our priority, and we're glad to know it has made a positive impact. Your support means a lot to us!
Lavamac Limited からの回答
Dear Andrew, thank you for your positive feedback! We're thrilled to hear that you're satisfied with our service and the quality of the machines. Your support is greatly appreciated. If you have any further needs or questions, please don't hesitate to reach out. Thanks again!
Lavamac Review 2024
Since implementing Lavamac into my operations this year, I've encountered unparalleled service excellence that has significantly elevated my professional endeavours. Notably, I've received commendations from service users—a novel occurrence in my career thus far. Lavamac's commitment extends beyond mere review attendance; their comprehensive approach includes adept repairs, a level of service superiority previously unmatched in our experience.
2024年4月1日
自発的なレビュー
Lavamac Limited からの回答
Dear Scott,
Thank you so much for sharing your experience with Lavamac in 2024! We are thrilled to hear about the significant impact our services have had on your operations and the commendations you've received. Your feedback underscores our commitment to delivering unparalleled service and excellence. We appreciate your recognition of our efforts and look forward to continuing to exceed your expectations. Thank you for choosing Lavamac
Kind regards
Evie
Fantastic service from start to finish!
2024年4月18日
自発的なレビュー
Lavamac Limited からの回答
Dear Danny,
Thank you for your glowing review! We're delighted to hear that you were satisfied with our service from start to finish. It's our goal to provide consistently excellent service, and we're glad we could meet your expectations. We look forward to serving you again.
Kind regards
Evie
Lavamac Limited からの回答
Dear Ben,
Thank you for the fantastic review! We're thrilled to hear you enjoyed our service. We look forward to continuing to provide great service in all your future interactions with us!
Kind regards
Evie
Excellent communication through out…
Excellent communication through out whole experience. Visited site today a great bunch of friendly hard working lads . Getting on with there job all target . Highly recommended . Professional and prompt.
2024年4月22日
自発的なレビュー
Lavamac Limited からの回答
Dear Michael,
Thank you so much for your wonderful review! We're thrilled to know that our communication met your expectations and that our team's friendly and hardworking nature made a positive impression during your site visit. Your recommendation means a lot to us. We look forward to continuing to serve you with the same professionalism and promptness in the future.
Kind regards
Evie
Always a great experience dealing with…
Always a great experience dealing with Jeremy and the guys.
2024年4月19日
自発的なレビュー
Lavamac Limited からの回答
Dear Danny,
Thank you for your kind words! We're delighted to hear that you always have a great experience working with Jeremy and the team. We appreciate your continued trust in us, and we look forward to serving you again soon!
Kind regards
Evie
Very efficient and responsive team!
Very efficient and responsive team. Attend promptly if contacted for support.
2024年4月12日
自発的なレビュー
Lavamac Limited からの回答
Dear Jamie,
Thank you so much for your positive feedback! We're thrilled to hear that you found our team efficient and responsive. It's our priority to attend to support requests promptly, and we're glad we could meet your expectations. Looking forward to serving you again in the future.
Kind regards
Evie
Lavamac Limited からの回答
Dear Candice,
Thank you so much for taking the time to leave us a review on Trustpilot. We are thrilled to hear that you experienced excellent service with us!
At Lavamac, we continually strive to serve you better and your feedback is invaluable in helping us maintain and improve our service standards.
We look forward to serving you again soon. If you have any further questions or need assistance, please don’t hesitate to reach out.
Warm regards,
Evie Hartigan
Fantastic company
Fantastic company! Great product and great service! Highly recommended
2024年4月18日
自発的なレビュー
Lavamac Limited からの回答
Dear Lee,
We are incredibly grateful that you took the time out to leave us such a lovely review on Trustpilot! It's fantastic to hear that you were satisfied with both our products and services.
At Lavamac, we take pride in catering to our customers' needs the best way we can and your recommendation means the world to us.
Thank you once again for your kind words. Please let us know if there is anything more we can do for you. We look forward to serving you again in the future!
Warmest regards,
Evie
Great All-round Service.
I have found Jeremy, Ted and the guys at Lavamac Ltd very friendly, professional and reliable. I recently bought a new machine from them and was happy with the recommended machine; price paid and the quality of the install. I would certainly be happy to use them again in the future.
2024年4月18日
自発的なレビュー
Lavamac Limited からの回答
Dear Chris,
Thank you very much for sharing your positive experience with Jeremy, Ted, and our team at Lavamac Ltd. We are delighted to know that you found our service friendly, professional, and reliable.
It’s great to hear that you are pleased with the machine we recommended and the overall installation process. We aim to provide not only the best products but also the best prices and service quality to our customers.
Your satisfaction is our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to serving you again in the future!
Best regards,
Evie
Great company
Lavamac is a fantastic company to work with. Excellent customer service.
2024年3月21日
自発的なレビュー
Lavamac Limited からの回答
Thank you so much for your kind words and for taking the time to review us on Trustpilot! We're thrilled to hear you had a positive experience with our customer service. At Lavamac, we are committed to providing the best service possible, and it is always satisfying to know that our efforts have had a positive impact. If there is anything else we can do for you, please do not hesitate to reach out. Thank you again for choosing Lavamac!
Excellence
We have just started using Lavamac across our care home group, we have had received nothing but great service, our laundry staff have even described Jeremy as God,
2024年2月1日
自発的なレビュー
Lavamac Limited からの回答
Thank you so much for your fantastic review on Trustpilot! We are delighted to hear that your experience with Lavamac, especially with Jeremy, has been so positive as you begin implementing our services across your care home group.
It's wonderful to know that our dedication to providing excellent service is recognized and appreciated by you and your laundry staff. We're committed to continuing this level of service and support for all our clients.
Should you need any assistance or have further feedback, please don't hesitate to contact us. Thank you for choosing Lavamac, and we look forward to our continued collaboration!
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