So lovely to receive our first parcel from you that looks attractive and personal (even our post man commented!) we’ve washed a few loads and love the fresh smell and how well our clothes washed. We’l... もっと見る
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An excellent product and customer service. The tin arrived swiftly and beautifully wrapped. A lovely touch to have the green wax seal and personal letter. The fragrance of the product is wonderful and... もっと見る
企業が回答しました
From reading the original story to receiving my first tin of Lavoir La Lessive the whole experience has been magical. The communication right from the start and the product delivery exection is excel... もっと見る
企業が回答しました
The packaging and presentation are exceptional. The handwritten note, peg and tea towel were such thoughtful touches. The jumper washing fluid itself is excellent: my woollen jumpers look like new and... もっと見る
企業が回答しました
企業情報
当該企業による記述
It started with Mamie Lou hanging sheets out in the garden — the smell of Marseille soap caught on the wind, linen gone stiff and sweet in the sun. That smell is where LAVOIR begins. It's an homage to her and to the women before her — mothers, grandmothers, aunts — for whom looking after a home was never a chore but a quiet practice, done properly, without being asked. La Lessive is our attempt to bottle what she knew: soap flakes from Marseille, a fragrance developed in Grasse, poured by hand in small batches. Not perfect, not clinical — just done the way it was always done, before convenience replaced care. Because linen remembers.
連絡先
7 Blenheim House, Evesham Road, GL52 2AA, Cheltenham, 英国
- 07300311141
- hello@lavoir.co.uk
- lavoir.co.uk
4.8
優良
54件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Beautifully presented and a lovely product
The packaging and presentation are exceptional. The handwritten note, peg and tea towel were such thoughtful touches. The jumper washing fluid itself is excellent: my woollen jumpers look like new and smell gorgeous. I’ll definitely buy it again, and I’ve already bought some as gifts for family members.
2026年9月20日
LAVOIR からの回答
Bonjour Mrs Mattison,
Thank you for such a generous review. It makes me particularly happy to know that La Lessive has found its way into your everyday routine, and even happier that you've chosen to share it with your family.
It's rather special to think that something which began as a little memory of my grandmother is now finding its way into other people's homes.
Merci, truly.
With care,
Alex
Great service and superb packaging
Great service and superb packaging, don't want to spoil it so not yet tried the product!
2026年9月18日
LAVOIR からの回答
Bonjour Mary,
Oh Mary, this made me smile! Although I do hope you'll eventually unwrap everything and give La Lessive a try!
Thank you so much for taking the time to leave such a lovely review. I put a great deal of care into preparing every parcel, and it's wonderful to know it brings a little pleasure when it arrives.
With care,
Alex
So pleased with my delivery and thank…
So pleased with my delivery and thank you for all the little surprises that were in the box too. Can’t wait to use it!
2026年9月17日
LAVOIR からの回答
Bonjour Chiara,
Thank you so much! I’m so pleased it arrived safely. Putting those little parcels together is still one of my favourite parts of LAVOIR, so this means a lot. I hope you enjoy your first wash with La Lessive.
With care,
Alex
Wow!
Wow, what a wonderful package to receive. Beautifully packaged with care and attention to detail which is such a rarity today. I cannot wait to try LAVOIR. Thank you
2026年9月17日
自発的なレビュー
LAVOIR からの回答
Thank you so much, Sara. I’m delighted your parcel made such a lovely first impression. I hope you enjoy discovering La Lessive just as much.
With care,
Alex
Beautiful product and exceptional…
Beautiful product and exceptional packaging … like a gift! Will definitely use again and wld highly recommend
2026年9月9日
LAVOIR からの回答
Thank you, Amanda. I’m so pleased your order felt special when it arrived. Thank you for choosing LAVOIR and for taking the time to leave such a kind review.
With care,
Alex
Beautiful product
I had excellent communication, a beautifully wrapped parcel, plenty of information and the product is gorgeous
2026年9月9日
LAVOIR からの回答
Thank you, Karen. It was a pleasure looking after your order. I’m very grateful you chose LAVOIR, and even more so that you took the time to leave this.
With care,
Alex
Bought as a gift for a friend as I was…
Bought as a gift for a friend as I was so impressed with my own purchase... Beautiful clean subtle smelling washing.. I love it ✨️💛
2026年8月29日
LAVOIR からの回答
Thank you, Sheran. Buying it again for someone else is the kindest thing you could have said about it. The perfume is meant to sit quietly in the linen rather than announce itself, so it means a lot that it landed that way for you. We hope your friend enjoys it just as much.
Alex, LAVOIR
First time experiencing lavoir
First time experiencing lavoir, and I was not disappointed….the fragrance is simply beautiful and the attention to detail in the packaging makes the whole shopping experience feel wonderful.
2026年8月31日
自発的なレビュー
LAVOIR からの回答
Thank you, Tracy. The perfume and the packaging were both a long time in the making, so hearing that the whole thing felt considered from start to finish is exactly what we hoped for. Thank you for taking the chance on us! Welcome to LAVOIR.
Alex, LAVOIR
My packaged arrived beautifully…
My packaged arrived beautifully packaged it looked special the smell is gentle I’m looking forward to trying it with my next wash.
2026年8月28日
LAVOIR からの回答
Thank you, Janet. The unboxing was something we spent a long time getting right, so it's lovely to hear it arrived looking the way we hoped. The perfume is meant to stay soft rather than announce itself do let us know how you get on with that first wash!
Alex, LAVOIR
Non-toxic, lightly perfumed and local
I am incredibly grateful to have found this non toxic, gently perfumed laundry detergent! My first batch arrived beautifully packaged with a seal over brown paper and enclosed with a personal card, personalised embroidered tea towel, wooden peg and measuring spoon. The attention to detail made it a delight to open and it smelled beautiful upon arrival. I have now used it for two loads of washing in a hard water area and thankfully (and unlike some other brands), this fresh smell permeated and stayed put on my bedding once washed. Huge thank you to Alex and team for this quality product and excellent service! I am very happy to have discovered this in my local Cologne & Cotton.
2026年9月1日
自発的なレビュー
LAVOIR からの回答
Thank you, Tola this is a wonderful thing to read. The card, the tea towel, the peg: all of it is there because opening the box should feel like part of it, not an afterthought. And hard water is the real test, so knowing the scent held on your bedding is the best news you could have given us. Delighted you found us at Cologne & Cotton, and thank you for taking the time to write.
Alex, LAVOIR
Brilliant
Lavoir
Before I start I must emphasise that I did buy this product: it was not given to me.
I very rarely do reviews because it is very rarely I buy something that is over and above my expectations: this is way over! I’m quite a cynic about what people claim, but in this case …amazing! Yes, the packaging was beautiful: even my post lady was envious: Yes the cloth, the peg and measure were lovely additions, but more importantly for me IT WORKS! I have used it now for nearly three weeks, in a very hard water area, I use only one scoop of the liquid, my linen bedding is glorious, whites come out whiter, my towels are softer, (I never use a fabric conditioner anyway) the smell is just pure France! I’ve already bought another one as a gift and it will certainly become my go to laundry product!
2026年8月28日
自発的なレビュー
LAVOIR からの回答
Hi Anne-Marie, This has made my day. Thank you for taking the time to leave such a kind and thoughtful review. LAVOIR is incredibly personal to me, so knowing it has earned a place in your home means more than I can say. I hope you continue to love it and that the lucky recipient of your gift does too.
Alex x
Fabulous personal service and product
Fabulous personal service
Quick delivery
Exquisite packaging
5 star product
2026年8月9日
LAVOIR からの回答
Merci beaucoup Emma! Thank you for spreading the word in Jersey!
Kindest,
Alex x
One of the best gifts I've ever had the…
One of the best gifts I've ever had the pleasure of gifting to my partner. Smells so amazingly I wanted to keep it...
The quality of the product is so incredibly it's a bargain for the price!
2026年8月18日
LAVOIR からの回答
Thank you so much, Szymon. We’re delighted that La Lessive made such a special gift and even more delighted that you were tempted to keep it! Your lovely words about its perfume and quality mean a great deal to us.
Alex, Founder of LAVOIR
Great product
Loved the packaging, loved the product, washing smells wonderful. Will buy again.
2026年8月14日
自発的なレビュー
LAVOIR からの回答
Merci Susan for your kind words & support!
With care,
Alex
This is a really beautiful product .The…
This is a really beautiful product .The very traditional packaging is beautiful it's almost like someone is giving you a very special gift
2026年8月10日
LAVOIR からの回答
Thank you so much, Eveline. It means a great deal to hear that La Lessive felt like something special to receive! That sense of care, tradition and quiet beauty is exactly what I hoped to create with LAVOIR.
Thank you for taking the time to leave such a lovely review.
Alex
Founder, LAVOIR
LAVOIR からの回答
Hi Fay,
Thank you so much for taking the time to post a review!
As a small business this means a great deal & I am really glad you are enjoying La Lessive.
Merci!
With care,
Alex
Founder.
Absolutely adore this product.Leaves…
Absolutely adore this product.Leaves clothes with a delicate fragrance and so soft
2026年7月25日
LAVOIR からの回答
Thank you so much for your lovely review. I’m so pleased you’re enjoying La Lessive. It means a great deal to have your support.
With care,
Alex
Founder, LAVOIR
Given as a gift
2026年7月25日
LAVOIR からの回答
Thank you so much, Russell. I’m delighted La Lessive was chosen as a gift, and I really appreciate you taking the time to leave a review and support LAVOIR.
With care,
Alex
Founder, LAVOIR
Exceptional!
The care and attention that has gone into creating this beautiful product is rare. Lovely scent and pure, lovely branding, little touches of wooden measure, personal initialed cloth and even a French peg! Perfect to elevate your own washing day and for gifting. With a personal note to say thank you which is rare these days, simply wrapped with a wax seal it’s a gift just waiting to be opened! Weather is beautiful so it’s off to do the washing in a more joyful way. I highly recommend.
2026年8月1日
自発的なレビュー
LAVOIR からの回答
Thank you so much! We put great care into every detail, so knowing that the little touches made your order—and even washday—feel special means the world to us. We hope Lavoir brings joy to many more laundry days. Thank you for your beautiful recommendation!
The product smells good and the product…
The product smells good and the product was really carefully packaged with little details.
2026年7月25日
LAVOIR からの回答
Thank you so much, Elodie. I’m so pleased you’re enjoying the perfume, and that all the little details arrived safely. Everything is prepared with a great deal of care, so your lovely review means a great deal to me. Thank you for welcoming LAVOIR into your home
With care,
Alex
Founder
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