Ordered some patio tiles online, but due to a technical error the order was deleted without me knowing. I contacted the local branch, New Malden, when the tiles didn't arrive and Ian Paget was absolut... もっと見る
所在地
所在地を変更Unit 16, Adams Industrial Estate, St John's Road, New Malden, KT3 3SQ Surrey, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Reliable service once again from New Malden branch working in association with Ascot branch for the Douglas Fir Sleeper products not stocked locally. All goods left neatly by the driver on our front d... もっと見る
Asked for a price for a RSJ lady said she would phone and let me know but never received it . But on the other hand went to pick up all the timber for a roof and the guys were really helpful. Good te... もっと見る
2nd time of visiting Lawsons in New Malden and the level of service received again was outstanding. Always met with a warm greeting from the receptionist and the yard worker’s who went out of there wa... もっと見る
企業情報
当該企業による記述
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
当該企業による記述
- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
連絡先
Unit 16, Adams Industrial Estate, St John's Road, New Malden, KT3 3SQ, Surrey, 英国
- 020 8336 1188
4.3
優良
97件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 87％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Driver store shouted at me
Driver shouted at me when I complained about blocking the street during school dro-off hours.
2026年6月10日
自発的なレビュー
Lawsons (Whetstone) Ltd - New Malden からの回答
We take the behaviour of our drivers towards both customers and the public very seriously and do not tolerate inappropriate or disrespectful conduct. We will investigate the concerns raised and speak with those involved.
Regarding the road being blocked, there are occasions where, due to site constraints, a vehicle may need to stop temporarily while unloading. However, we always expect our drivers to remain courteous and professional at all times.
Thank you for bringing this to our attention.
Delivery was on time
Delivery was on time, excellent driver , materials placed where required.
2026年5月17日
I put in an order for fencing…
I put in an order for fencing materials. The first order 3 items were wrong (board length, rail length, bolts with no nuts). A second delivery replaced 1 wrong item, the others were wrong again.
Numerous calls to the New Malden branch, and 4 promised deliveries never happened. Hopeless customer service. Look elsewhere for your supplies.
2026年5月15日
自発的なレビュー
Lawsons (Whetstone) Ltd - New Malden からの回答
We’re very sorry to hear about your experience and understand how frustrating this must have been. This is certainly not the level of service we aim to provide.
Please could you send your details, along with your order number, to online@lawsons.co.uk so we can investigate this fully with the New Malden branch and work towards resolving the issue for you as quickly as possible.
Staff are all very helpful in branch…
Staff are all very helpful in branch and in the yard. Services are always good and price on building materials are all reasonable.
2026年5月2日
Michael-Dean-Max-and team operate in an…
Michael-Dean-Max-and team operate in an extremely professional and first class Manor.
We are an Oxford based building company working on a project in New Malden for the first time with no previous experience of working with the Lawsons group due to the level of service we receivedwe will most definitely be using them again in the future.
NJW Build
2026年4月29日
Price I paid for last pva was dearer…
Price I paid for last pva was dearer than advertised by £3, cashier acknowledged but unable to change - frustrating
2026年4月28日
Lawsons are great
Lawsons are great for all your building, garden and and outdoor materials needs.
I usually purchase all my fencing materials from Lawsons and have them delivered. Always quick to respond and they have always delivered on the days I have requested. Very competitive prices too!
2026年3月10日
Great service and price as usual
2026年3月14日
2nd time of visiting Lawsons in New…
2nd time of visiting Lawsons in New Malden and the level of service received again was outstanding. Always met with a warm greeting from the receptionist and the yard worker’s who went out of there way to find an item that was in stock but not in the correct place. Highly recommended.
2026年2月28日
Excellent customer service
Excellent customer service, superior quality materials compared to other stores, and a good price.
2026年2月21日
Very helpful and knowledgeable staff
Very helpful staff and have the knowledge to advise the customer.
2026年2月21日
Fast and efficient service
2026年1月30日
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