I have thoroughly enjoyed my learning experience with Learning with Experts. They have a very professional & helpful customer service team. My only slightly bad experience was the time that Tom has ta... もっと見る
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Bought for a Christmas present and had a slight problem gifting the access code. The Christmas break meant it was some time before the problem could be remedied so have not started the course yet but... もっと見る
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Excellent courses, highly recommended. I have tried two courses, the sourdough bread-making course from River Cottage has been an excellent course to follow with detailed instructions, just what I... もっと見る
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You had advertised a course with a 15% discount without indicating a date when the discount would be removed. I went to book the course the day after I had first seen it only to be told the discount... もっと見る
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企業情報
Learning with Experts について
当該企業による記述
Are you an enthusiastic cook looking to sharpen your skills? Hoping to sleep better, feel stronger, or understand your wellbeing more deeply? Dreaming of creating a garden you truly love?
Learning with Experts is an online learning platform for curious people who want to develop real skills and confidence, guided by the very best in their field.
We offer expert-led courses across gardening, food and drink, wellbeing, photography, and creative business. Each course is designed to help you make meaningful progress, whether that’s mastering a new technique, changing daily habits, or taking a passion further.
Learning with Experts is built around interaction and community. You’ll learn alongside others, ask questions, share progress, and receive guidance from experienced tutors throughout your journey.
The result is learning that feels motivating, supportive, and genuinely transformative.
We’re proud to work with trusted partners such as the Royal Horticulturak Society and River Cottag, bringing world-class expertise into a warm, accessible online environment.
At Learning with Experts, learning is about more than information. It’s about growth, creativity, and the confidence to put new skills into practice.
What will you learn today?
連絡先
Oxford Centre for Innovation, New Road, OX1 1BY, Oxford, 英国
- support@learningwithexperts.com
- learningwithexperts.com
3.8
ほぼ満足
516件のレビュー
ネガティブなレビューの 83％に回答しています
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Great customer service. Thanks Jack!
Jack was really helpful as I ummed and ahhed about whether to do the course. He answered all my questions quickly and even honoured the discount that was active when I first enquired. I'm very much looking forward to my course in the knowledge that this is the level of support I'll receive.
2026年1月20日
自発的なレビュー
Learning with Experts からの回答
Hi Rob,
Thank you for your wonderful 5-star review.
We’re delighted to hear about your positive experience and are always happy to help. It’s great to know that Jack was able to assist you with your purchase and ensure your previous discount was honoured.
As you begin your course, we wish you every success on your learning journey. We’d love to see what you create along the way — feel free to share your progress with us at info@learningwithexperts.com to receive a special discount on a future course.
Thank you once again for choosing us. We look forward to supporting you throughout your learning experience.
Best wishes,
Matilda
Great course
Great course, super tution from Micheal Freeman and great office support from Jack. The foundation course in photography is very well designed and delivered. I found it very informative and thought provoking which has positively changed my approach to photography.
2026年2月3日
自発的なレビュー
Learning with Experts からの回答
Hi Kev M,
Thank you so much for taking the time to share such lovely feedback!
We're thrilled that Michael’s teachings and feedback have been able to help you adapt your approach to photography. Michael will be absolutely delighted to hear this – we'll make sure to pass on your kind words.
Your enthusiasm is exactly what makes our learning community so special. We'd genuinely love to see any photographs that you have taken as a result of this course if you're happy to share! Simply email us at info@learningwithexperts.com, and we'll send you a special code for your next creative adventure.
Looking forward to welcoming you back soon!
Warmest wishes,
Matilda
Could not have been more helpful
Bought for a Christmas present and had a slight problem gifting the access code. The Christmas break meant it was some time before the problem could be remedied so have not started the course yet but it looks great.
The support team were really helpful sorting out my glitches and I will certainly be using the site for further learning.
2025年12月8日
Learning with Experts からの回答
Hi Carol,
Thank you for kindly amending your review.
We're glad we were able to get that sorted for you, and we will be able to confirm the amended Email Address right away to the Gift has been successfully delivered.
Kind regards,
Jack
I bought the Garden Design Diploma…
I bought the Garden Design Diploma (Expert support) version as I needed to study remotely. I have had nothing but issues for several months now. There has been no feedback from my tutor since November and no resolution to the problem she and I are experiencing. I have sent countless emails to support with no replies. There is no interaction with fellow students either. The Garden Design Diploma has no coherent plan of lessons and is just stitched together mini courses that you can buy separately. I have asked for a refund back in December 2025 but have not heard anything back. Reading other reviews, I will also report to the RHS, and pursue a refund through the courts. Disgraceful.
2026年1月26日
自発的なレビュー
Learning with Experts からの回答
Hi Frances,
Thank you for taking the time to leave this review.
We're very sorry that your experience with us hasn't met your expectations. As we've discussed via email, we are working to amend this across several aspects.
We completely understand your frustration, and we're committed to putting this right for you. As mentioned, we will follow up daily to ensure you are kept updated.
We genuinely value your feedback and are sorry we didn't get this right first time, and look forward to getting everything back on track.
Kind regards,
Matilda
"All the dirt" on Garden Design
I think the description of the "interact and discuss with other students" is a little misleading, when there are no other students in the class!
Also, I received a "message from your tutor", but there are no messages on the learning site.
The course content could be a little more self-contained, rather than require independent research. Although, there is nothing wrong with educating ones self, the course description may have been a bit "generous" in that regard.
2025年12月3日
Learning with Experts からの回答
Hi R,
Thank you for your feedback, and I'm very sorry to hear about the difficulties you've experienced following our extension of your time on the courses.
We're genuinely disappointed that this hasn't met your expectations, as this remains one of our most popular course series.
Technical issues like the message not being visible are particularly frustrating, especially when you're keen to get started, and not being in a busy classroom is really disappointing.
I'd really appreciate the chance to put this right for you. Could you please reply to our email from @learningwithexperts.com? I'd like to understand exactly what's happened and work out the best solution for you.
We're truly sorry for the inconvenience, and we hope to hear from you soon.
Best wishes,
Jack
Responded in a few days
Took a few days to respond, but I got the answer I wanted in the end
2026年1月19日
自発的なレビュー
Learning with Experts からの回答
Hi Emma,
Thank you so much for your feedback and for taking the time to share your experience.
I'm really pleased that we were able to get everything sorted. Your comments about timeliness are really appreciated, and we've taken a number of steps to ensure replies both on site and via email return to their usual 24-hour maximum.
We're always looking at ways to improve the learning experience for our students, and feedback like yours helps us do exactly that.
If you'd like to discuss any aspect of the course in more detail, we're always here. Do feel free to reach out to info@learningwithexperts.com.
Thanks again for learning with us.
Best wishes,
Jack
They need to respond to any forms of contact
They need to respond to emails. I have requested assistance, advice, and various forms of support, but have not received any response. They are suitable for an online course, but when it comes to getting help or feedback, there is often no support available. There is no phone number provided—only a form that relies on someone eventually responding.
2026年1月1日
自発的なレビュー
Learning with Experts からの回答
Hi Rebecca,
Thank you for taking the time to leave this review.
We're sorry for the delays in our replies coming back from the Christmas break.
I'm pleased we've been able to resolve everything for the upcoming exams, and look forward to sharing the final details with you later this week.
We completely understand your frustration, and I hope the resolutions since have enabled us to get things back on track.
If we can provide any further support, please don't hesitate to get back to us at the open email thread.
We genuinely value your feedback and are sorry we didn't get this right this time.
Kind regards,
Matilda
There should be no stars as they don’t…
There should be no stars as they don’t even deserve 1 star! I realised this course was not fit for purpose within days of enrolling. The links don’t work, the course is badly cut & pasted together & not RHS Horticulture standard. The platform is glitchy in so many ways it makes it difficult to navigate & it kept logging me out & then when logging back in kept throwing up error messages… I have tried to contact learning with experts about 11 times since - through all forms & no one has bothered getting back to me. I requested a refund within 3 days & again since many times. Not one response….Yet they can send me endless sales emails & even an email from a person to push more onboarding of students but there is literally zero support - no phone number to call & all requests for help totally ignored… I am in the process of having to put an official complaint in to RHS as this provider is so unprofessional. RHS know about Leaning with Experts being a problem - the person I spoke to said there have been many similar complaints so I write this review to save others being £1000 out of pocket so far & having the rig morale of potentially having to take them to court to get my money back - so utterly disappointing
2025年11月29日
Learning with Experts からの回答
Hi,
Thank you for taking the time to leave this review.
We're very sorry that your experience with us hasn't met your expectations. As we've discussed via email, we have processed a refund in full for you. We have investigated the issues you had raised and are pleased to say all have been resolved.
We completely understand your frustration, and we're committed to putting this right for you.
Please do not hesitate to reply to our previous email or create a new thread at info@learningwithexperts.com if we can support you further.
We were not able to accurately assign urgency to the huge number of tickets we received throughout the festive period, and if we had reviewed your communications sooner, we would have seen how pressing getting this sorted was.
We genuinely value your feedback and are sorry we didn't get this right the first time.
Kind regards,
Matilda
Very bad experience for RHS L2
I would not recommend Learning With Experts.
I have been attempting to register for my RHS exams since September 2025. Despite repeated emails, LWE failed to respond for extended periods, leaving me without confirmation that I was even registered for the exams I am paying to sit. As of January 2026, this issue remains unresolved.
This has caused extreme and entirely avoidable stress and loss of valuable revision time. RHS is aware that this problem is affecting multiple learners, yet the situation has not been resolved.
Academic support has also been very poor. It was impossible to obtain feedback for three units because the named tutor, Noel Kingsbury, was non-responsive. For a paid qualification course, the lack of tutor engagement is unacceptable.
The course materials are low quality and contain numerous errors, especially when compared with other online horticulture providers such as the Horticultural Correspondence College.
The online learning platform raises serious privacy concerns. Assignments are expected to be shared publicly with all learners. This feels inappropriate and privacy-invasive.
The video content is poorly edited which further detracts from the learning experience.
Overall, this has been a deeply disappointing experience. Between the lack of tutor feedback, poor materials, privacy issues, and serious administrative failures around exam registration, Learning With Experts has caused far more stress than learning should ever involve.
2026年1月11日
自発的なレビュー
Very informative videos full of…
Very informative videos full of interesting information. Nice easy projects to carry out and get feedback
2025年12月12日
Learning with Experts からの回答
Hi Ian,
Thank you for your lovely 5-star review!
So pleased you enjoyed the course. We'd love to see what you've created. Do share your work at info@learningwithexperts.com for a special discount on your next learning journey.
Best wishes,
Jack
ILearning with Experts save your money.
I have so far writen three reviews about Learning with Experts, The learning centre stated that I would get a full refund of the course fees, I have now wirten four times reminding them of this with both no responce and no refund. Please save your money and read all the responses before committing to this course. Personally I would no longer trust them for both their courses or promises of refunds.
2025年12月20日
自発的なレビュー
Learning with Experts からの回答
Hi Bill,
Thank you for taking the time to leave this review.
We're pleased to have another place to express our apologies for the unacceptable wait over the festive period.
Whilst I am very pleased the refund was actioned back to you in the end, like we have discussed, it would have been fantastic for everything to run smoothly the first time, in preparation for your competition entry.
I have appreciated your replies since, and wish you all the very best in your photography work in the future.
We genuinely value your feedback and are sorry we didn't get this right first time.
Kind regards,
Jack
Thank you for your quick response!!!!
2025年12月10日
自発的なレビュー
Learning with Experts からの回答
Hi Rami,
Thanks for your very kind 5-star review.
No problem at all! Always our pleasure to help.
We'd love to see what you've created. Do share your work at info@learningwithexperts.com for a special discount on your next learning journey.
Kind regards,
Jack
I had a very positive experience with…
I had a very positive experience with Learning with Experts' customer service.
Jack was extremely kind, understanding, and supportive with my situation.
Even though my refund request was outside the usual timeframe, they were very considerate and helped me immediately.
I truly appreciate their professionalism and empathy.
Highly recommended for their excellent customer care.
2025年11月4日
自発的なレビュー
Learning with Experts からの回答
Hi Hajer,
Thank you for this very kind review. It's always our pleasure to help, and we're pleased we found a solution that worked for you.
If we can support you in any future learning journeys, please just let us know at: support@learningwithexperts.com
Kind regards,
Jack
Great value
Great value, easy to navigate, wide range of courses available. I bought Bee keeping for our son initially- but have been inspired to buy something for myself too- scented garden - thank you 😊
2025年11月2日
Learning with Experts からの回答
Hi Suzzane,
Thanks so much for your wonderful feedback and 5-star review!
I'm absolutely delighted to hear your son enjoyed his time learning with us, and it’s great to hear you have become a learner yourself!
We are really looking forward to seeing you in the classroom.
Best wishes,
Matilda
Customer service responded to my query…
Customer service responded to my query almost immediately
2025年11月26日
自発的なレビュー
Learning with Experts からの回答
Hi Kevin,
Thank you for your lovely 5-star review!
We're always happy to help.
If anything else comes up, please don't hesitate to reach out to us.
Kind regards,
Matilda
A great fulfilling course!
A well structured and professionally fulfilling course. The blend of online videos, supplied course notes and tutor marked assessments was perfect for me, at my pace. This enabled me to successfully pass the Royal Horticultural Society (RHS) Principals of Horticulture course.
The tutor was always willing and able to provide invaluable insight and guidance.
2025年11月24日
自発的なレビュー
Learning with Experts からの回答
Hi Chris,
Thank you so much for taking the time to share such lovely feedback!
We're thrilled that you had a great time on the RHS Level 2 course! Tom & Dr Noel will be absolutely delighted to hear you passed your exams – we'll make sure to pass on your kind words.
Your enthusiasm is exactly what makes our learning community so special.
Given your great success, we'd love to offer you a discount on any future learning with us! Reach out to us at info@learningwithexperts.com and we can discuss this more.
Looking forward to welcoming you back soon!
Warmest wishes,
Jack
I’ve had a weird experience with them…
I’ve had a weird experience with them but I wouldn’t recommend. I purchased a course and had issues with the subtitles. I emailed them and this did get sorted. On the last part of the course half the video then had no sound so I couldn’t watch it . I emailed them and they apologised and told me to choose another course which they would give me free as an apology. I chose a course, 6 weeks, multiple emails, Facebook messenger messages later neither Jack or any other member of staff is responding and the course hasn’t been provided. There is no telephone number or live chat as others have stated and it’s disappointing and not an acceptable service so I would never use again.
2025年9月19日
自発的なレビュー
Expert tuition.
Very well communicated, in-depth course. The feedback from the tutor has been in good time and very helpful. I feel that with the expert level, I'm getting one to one tuition.
2025年11月17日
Learning with Experts からの回答
Hi Mark,
Thank you for your lovely 5-star review!
So pleased you have been enjoying the courses. We'd love to see what you've created, do share your work at info@learningwithexperts.com for a special discount on your next learning journey.
Best wishes,
Matilda
Great course with some excellent…
Great course with some excellent tutors. Easy to follow and great resources for future access when course completed. Some of the links within the resources were out of date, but I am sure these are regularly updated.
Issues with exam entrance quickly rectified after I had to postpone exam due to a family bereavement.
2025年11月15日
自発的なレビュー
Learning with Experts からの回答
Hi KS,
Thank you so much for your feedback and for taking the time to share your experience.
We are so pleased you're enjoying the course. I’m glad we could sort out the exam postponement for you, and we are wishing you all the best for when you do sit the exam!
If you do need any other help, please don’t hesitate to contact us again.
Best wishes,
Matilda
Excellent customer service
Excellent customer service from Jack, really accommodating and quick to deal with my query. Thank you Learning With Experts for the great service and courses!
2025年11月12日
自発的なレビュー
Learning with Experts からの回答
Hi Kate,
Thank you for this lovely review, and our apologies that we weren't able to get to it sooner.
It's always our pleasure to help. Please don't hesitate to get back to us if we can support you further in the future.
Kind regards,
Jack
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