I have thoroughly enjoyed my learning experience with Learning with Experts. They have a very professional & helpful customer service team. My only slightly bad experience was the time that Tom has ta... もっと見る
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Bought for a Christmas present and had a slight problem gifting the access code. The Christmas break meant it was some time before the problem could be remedied so have not started the course yet but... もっと見る
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Excellent courses, highly recommended. I have tried two courses, the sourdough bread-making course from River Cottage has been an excellent course to follow with detailed instructions, just what I... もっと見る
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You had advertised a course with a 15% discount without indicating a date when the discount would be removed. I went to book the course the day after I had first seen it only to be told the discount... もっと見る
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企業情報
Learning with Experts について
当該企業による記述
Are you an enthusiastic cook looking to sharpen your skills? Hoping to sleep better, feel stronger, or understand your wellbeing more deeply? Dreaming of creating a garden you truly love?
Learning with Experts is an online learning platform for curious people who want to develop real skills and confidence, guided by the very best in their field.
We offer expert-led courses across gardening, food and drink, wellbeing, photography, and creative business. Each course is designed to help you make meaningful progress, whether that’s mastering a new technique, changing daily habits, or taking a passion further.
Learning with Experts is built around interaction and community. You’ll learn alongside others, ask questions, share progress, and receive guidance from experienced tutors throughout your journey.
The result is learning that feels motivating, supportive, and genuinely transformative.
We’re proud to work with trusted partners such as the Royal Horticulturak Society and River Cottag, bringing world-class expertise into a warm, accessible online environment.
At Learning with Experts, learning is about more than information. It’s about growth, creativity, and the confidence to put new skills into practice.
What will you learn today?
連絡先
Oxford Centre for Innovation, New Road, OX1 1BY, Oxford, 英国
- support@learningwithexperts.com
- learningwithexperts.com
3.8
ほぼ満足
516件のレビュー
ネガティブなレビューの 83％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Awful experience with this company-AVOID!!!
Awful experience with this company, would avoid with a barge pole!! Bought the RHS level 2 course for my partner. Needed to make a small admin change so emailed them, and tried to contact them by email (they have NO telephone contact number or web chat option) but received no reply. They completely ignored my further 3 emails. At this point I requested a refund, but again no reply. I then contacted the RHS for help, who responded immediately. I am still waiting for a response from my final email to them, after which the RHS say they can then help resolve the issue. Customer service is apparently
Non-existent!
Not ok when you have just spent nearly £2000 on a course.
I read reviews of other people afterwards who have had similar experiences!!
2025年10月21日
Learning with Experts からの回答
Hi Crystal,
Thank you for taking the time to leave this review.
We'd like to use this reply as a further place to apologise for the frequent issues in replies leading up to the Christmas break, and subsequently in trying to bring everything up to date.
We completely understand your frustration and are massively pleased that we've now been able to rectify this.
We genuinely value your feedback and are sorry we didn't get this right first time.
As mentioned in our recent reply, if you are able to speak on the phone, I would very much like to extend my personal apologies for the experience you have had with us, and try to understand how we can ensure this never happens again.
Kind regards,
Jack
Really good and could be better
Having access to Piet’s knowledge and experience was well worth the price of admission. I was disappointed by the complete lack of feedback from my fellow students. Also, it would be worthwhile to have a bit of feedback from a professional on our final design, even if that meant bumping the price up to accommodate it.
2025年10月18日
Learning with Experts からの回答
Hi MT,
Thank you so much for your feedback and for taking the time to share your experience.
I'm really pleased that you enjoyed Piet's content and learning from Dr Noel. On comments about professional feedback, as you may have seen, we do offer the Expert version of Piet's courses, where Dr Noel can provide feedback on submitted work.
Your comments on the lack of Peer-led feedback are very valuable, though, and we are looking at ways we can ensure all classrooms are as chatty as our most vibrant ones.
If you'd like to try out some of our other Gardening options, we'd love to offer you a discount on your next venture.
Reach out to info@learningwithexperts.com, and we can discuss this more.
Thanks again for learning with us.
Best wishes,
Matilda
A great place to learn.
As a life long gardener I wanted to learn more about what I was actually doing with my plants and why.
So far I have found the mix of video and written information very helpful and I have even enjoyed writing the assignments.
I would definitely recommend this if you want to understand how plants grow, the differences and how to look after them.
2025年10月7日
Learning with Experts からの回答
Hi Gillian,
Thanks so much for your wonderful feedback and 5-star review!
I'm absolutely delighted to hear you enjoyed your time learning with us. It's lovely to know that you have enjoyed interacting with the courses and that this has helped you understand your plants better.
We look forward to seeing you in the classroom again!
Best wishes,
Matilda
RHS Stage 2 administration issues
Whilst study process is well honed with good study material and marked course work and access to quality tutors the ability to access support and help in relation to the administration has been very poor. E-mails and messages sent have not been responded or has been very haphazard and the response (or lack of !) a recent request to delay taking the exams has been very poor resulting in me having to contact the RHS myself. I am still waiting for Learning with Experts to get back to me.
2024年11月7日
Learning with Experts からの回答
Hi Alastair,
Thank you for sharing your honest feedback with us.
We're just getting back into Trustpilot now, and wanted to ensure we have replied to everyone.
We're constantly working to improve on all of our processes, and so are pleased we managed to resolve this with you in the end.
At the same time, I'm glad to hear that the course content and tutor feedback have been up to standard.
If there's anything we can help with or if you'd like to discuss your experience further, please don't hesitate to contact us at info@learningwithexperts.com. We'd be very happy to help.
Wishing you the very best in the upcoming exams!
Best wishes,
Jack
Online but personalised
The feedback from the tutors was personalised and helpful, although on line I felt that my work was taken seriously and considered at all times. It was helpful to have model answers now and then as the wording of some of the questions could sometimes be ambiguous. I felt the course supplemented my practice as a long time employed gardener.
2025年10月11日
自発的なレビュー
Learning with Experts からの回答
Hi Jon,
Thanks so much for your wonderful feedback and 5-star review!
I'm absolutely delighted to hear you enjoyed your time learning with us. It's lovely to know that this course was able to support you in your gardening career, as we aim to provide all of our students with the best tutors who can provide personalised feedback and support during your time with us.
If you plan to continue learning with us, please contact us at info@learningwithexperts.com and we'll share a special discount code for your next course as a thank you.
We're already looking forward to seeing what you learn next!
Best wishes,
Matilda
My question was "not their problem"
Said to check with someone outside their organization with my question. The question was botanic- and photographic-related.
2025年9月16日
自発的なレビュー
Learning with Experts からの回答
Hi Jan,
Thank you for taking the time to leave this review.
We're very sorry that your experience with us hasn't met your expectations.
As we mentioned in our thread:
We recommend asking subject-specific questions to your tutor or posting the message in the classrooms for other students to comment upon.
If you are looking to purchase a course and learn with us, please let me know! I'd be more than happy to help you find the course that's right for you.
As you weren't looking to start a course with us, we tried to provide the best advice and feedback that we could via email. Given the fact that this sort of feedback is usually intended to be issued by our Expert tutors in a paid seat in one of our courses, we apologise if it wasn't what you were looking for.
If we can support you further or get you started on one of our photography programmes, please don't hesitate to reach out to us at support@learningwithexperts.com.
Kind regards,
Jack
Communication with this organisation is too hard!
Communication with this organisation is difficult. Emails go unanswered for days. There is no telephone number to call and the website contact forms do not seem to work well.
They replied once I got in touch directly with the RHS, they then confirmed they are short staffed. Not great when they have taken your money and you are chasing to make sure they have entered you for upcoming exams which you have already paid for.
2025年9月15日
自発的なレビュー
Learning with Experts からの回答
Hi Low Tide,
Thank you for sharing your concerns.
I'm genuinely sorry to hear about your disappointment with the lack of communication from us.
Could you please get in touch with us at info@learningwithexperts.com with your order number or the email address you used to purchase?
We have requested further information via Trustpilot to ensure we can match your review to a conversation we have had or an order ID to double-check, but this hasn't yet come back to us.
We try to take everything on board in an effort to constantly improve the learning experience for our students.
If we have already spoken with you about this, we apologise that we weren't able to align this review with a conversation.
We have been returning to Trustpilot and would like to ensure every issue has been resolved.
Kind regards,
Matilda
Lack of support and community
I have been doing the RHS Certificate for a year now. They promote their platform as being a community - there is no student community, no discussions on line. When you send a query via "help" it says we will get back in a few hours...I have been waiting 2 days now. Emailing direct is just as bad and as slow. Minimal engagement with the "experts" and out of date/errors in materials (they say "we have been meaning to update that"). On a positive, the platform is user friendly, and the majority of content and resources good.
2025年3月14日
自発的なレビュー
Learning with Experts からの回答
Hi NoNoNO,
Thank you for sharing your concerns.
I'm genuinely sorry to hear about your disappointment with the lack of engagement from the platform. I'd really like to look into this for you and see how we can help, but I'm unable to locate your order details from the information in your review.
Could you please get in touch with us at info@learningwithexperts.com with your order number or the email address you used to purchase? This will allow me to investigate what's happened and work out the best way forward.
We try to take everything on board in an effort to constantly improve the learning experience for our students.
If we have already spoken with you about this, we apologise that we weren't able to align this review with a conversation.
We have been returning to Trustpilot and would like to ensure every issue has been resolved.
Best wishes,
Matilda
I have been trying to get in contact…
I have been trying to get in contact with someone from your organisation for over two weeks. Jack replied to my initial email but hasn’t to any follow up message I’ve sent, which has now been about 7. I am extremely disappointed
2025年7月30日
自発的なレビュー
Learning with Experts からの回答
Hi Dominic,
Thank you for taking the time to leave this review. We're just now returning to Trustpilot, and want to ensure we have replied to everyone.
I'm very pleased we were able to sort this after your review, and it's been great watching your progress through the course so far.
If we can provide any additional support at the moment, please do let us know.
Kind regards,
Jack
Buyer Beware
We have been completely miss sold a course and wasted money. This has been purchased through a buy a gift voucher.
Purchased what we thought was a tutor led complete course to then find additional tutor written books were recommended and so far not used, a good way to increase sales. Then find out that it's not a tutor led and reviewed course but peer led with no peers apparently. If we wanted to upgrade! another £200 then we could have the tutor review.
At the point of writing this i don't know if the fault lies with voucher company for not putting all the information on the site or the course site for not giving all the facts but in trying to resolve this I've had a lot of issues and slow responses
2025年7月3日
自発的なレビュー
Learning with Experts からの回答
Hi Teresa,
Thank you for leaving this review. I will look into the case now and get back to you right away to ensure this is all resolved.
Kind regards,
Jack
Learning with Experts からの回答
Hi Simon,
Thank you for the lovely review. It's our pleasure to help.
Kind regards,
Jack
Learning with Experts からの回答
Hi Alexandra,
Thank you for the very kind review.
My pleasure to help.
Kind Regards,
Jack
Very quick response
It was late evening when I decided to buy a course (The Art of Chocolate Making.) A discount appeared onscreen, which was a nice bonus, but when I tried to paste it on the order page, it turned out I hadn't actually copied it. I sent a chat message, and within five minutes I had an e-mail response detailing my discount code. I am very impressed. Thank you Jack :)
2025年6月9日
自発的なレビュー
Learning with Experts からの回答
Hi Jane,
Thank you for the very kind review.
It's my pleasure to help. We look forward to seeing you in the classroom soon.
Kind Regards,
Jack
Andy Tyrrell's bread baking courses
I paid for Andy Tyrrell's next-level bread baking course and was initially excited to watch the videos and learn how to make bread. I thought the video started off well but was then disappointed that a few things were spoken about but not actually shown, like not showing how to shape the dough before putting it into a loaf tin. (These missing steps are explained in the course notes, but for me, as a visual learner, this wasn't that helpful.) I did complain about this and initially asked for a refund, but was then offered a chance to try another course and still have access to the first one, so I agreed and decided to try Andy Tyrrell's sourdough course. I wish I had just taken the refund, as this was just the same, with missing steps in the video yet again. I would have thought that shaping the dough would be one of the most important parts of bread making, so it's very confusing how this has been neglected. I don't think I'll be carrying on with the courses and will just stick with the Bakewithjack website instead.
2025年6月6日
自発的なレビュー
Learning with Experts からの回答
Hi Phil,
Thank you for leaving this thorough review; this is very helpful for our content team to be able to re-evaluate the way the course is presented.
I will be in touch now so we can work out a better resolution for you.
Kind Regards,
Jack
Great response
Great response. It did take a day rather than a few hours as site promised, I suppose they were very busy, otherwise would've given 5 stars.
2025年5月30日
自発的なレビュー
Learning with Experts からの回答
Thank you for the very kind review.
We apologise for the slightly longer reply times. As you mention we've been really busy catching up with the Bank Holiday weekend.
If we can help in any way further, please don't hesitate to reach out.
Best wishes,
Jack
We had an issue with an 'experience'…
We had an issue with an 'experience' gift when we bought a course with these guys where we wound up buying a course that didn't actually exist!
Anyway, once I contacted the company over the problem Jack was all over it and dealt with the 'experience' company quickly and got our experience voucher back so we could spend it again on something that does exist (hopefully as not done this yet!). Jack also gave us credit with them as a good will gesture - which they did not have to do but did anyway.
We will be using the credit on a course shortly.
So thank you Jack and Learning With Experts for your fast and efficient help. Looking forward to the course!
2025年5月20日
自発的なレビュー
Learning with Experts からの回答
Hi Stephen,
Thank you for this very kind review; it was our pleasure to help.
I look forward to seeing you in the classroom soon, and I'm glad we were able to get that all quickly sorted out.
Kind Regards,
Jack
The RHS course is great
The RHS course is great, with a real depth of content. (Jack has also been extremely helpful when needed)
2025年5月9日
自発的なレビュー
Learning with Experts からの回答
Hi Alasdair,
Thank you for this very kind review.
It's our pleasure to help. We look forward to seeing you succeed in your exams.
If anything else comes up, please don't hesitate to reach out to us.
Best wishes,
Jack
Personalized support
The support I received from Jack at the learning support team has been really helpful along my study journey especially questions about my exams. My extra learning needs has been met with assurance to overcome the anxiety. It has been a pleasant learning journey for me not only due to the highly organized learning materials, but also benefited from personalized assistance from the support team.
2025年4月24日
自発的なレビュー
Learning with Experts からの回答
Hi Yujue,
Thank you for this lovely review. It's been our pleasure to help with your learning journey.
Congratulations again on the brilliant exam success recently.
Best wishes,
Jack
Great course for beginner
The videos were clear and easy to follow. It was great to be able to watch and learn how to create the different types of Charcuterie, I felt comfortable following the instructions and could easily rewatch if I need more guidance
2025年3月22日
自発的なレビュー
Learning with Experts からの回答
Hi Sarah,
Thank you for this very kind review. It's great to hear that you enjoyed Steve's course.
We look forward to seeing what you learn next.
Best wishes,
Jack
Learning with Experts からの回答
Hi Dagmar,
Thank you for this very kind review.
It's always our pleasure to help.
Best wishes,
Jack
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