Le Collectionist レビュー 517

Très grand domaine, belle piscine et tennis, une grande maison et plusieurs petites, ce qui est l’idéal pour une grande famille comme la nôtre .
Excellent séjour pour toute notre famille.

Our families' experience with Le Collectionist was absolutely stellar - we felt at home, felt prioritized, felt taken care of, and truly felt like we received a VIP treatment! The staff was available for any questions any time, and we felt that they went above and beyond to ensure we had everything we needed. They helped streamline our whole experience from groceries to car rentals so that we could focus on being together and enjoying our vacation and not sweat the details. We aren't famous special celebrities but we definitely felt like we were!! We can't recommend Le Collectionist enough.

Un séjour absolument remarquable dans cette somptueuse villa nichée au cœur du Luberon. Chaque détail a été pensé avec goût, offrant un confort irréprochable et une atmosphère à la fois élégante et chaleureuse.
L’expérience a été sublimée par l’accompagnement attentif et parfaitement orchestré du Collectionist, dont le professionnalisme et la disponibilité ont grandement contribé à la réussite de ce séjour.

Everything about our experience with Le Collectionist was outstanding. The booking process, the villa and the concierge services were all first class. I highly recommend them.

I had a very frustrating experience with Le Collectionist.

I selected a villa on the French Riviera and proceeded with the booking, including making a prepayment. Everything initially seemed fine, but then communication became extremely poor. After waiting three weeks, I was suddenly informed that the villa was not available — despite the fact that they had already taken my payment.

What is most concerning is the level of disorganization: my request was clearly for July, yet I received a response referring to September, which shows a complete lack of attention to detail and raises serious doubts about how bookings are handled internally.

Although I was refunded the next day after I complained, this does not make up for the three weeks lost, the uncertainty, and the missed opportunity to secure another property during a high-demand period.

This is simply unacceptable for a company positioning itself as a luxury service provider.

I would expect:
• Reliable and accurate handling of booking requests
• Timely and professional communication
• Accountability when errors occur

At this stage, I hope the company will take responsibility and come back with a serious alternative solution, ideally the villa originally selected or an equivalent option.

Until then, I cannot recommend this service based on my experience.

Excellent apartment, chef and personal concierge service, would thoroughly recommend

Perfect level of service, quality & team are really great at assisting you with your needs, house & location :-)

Superb Villa supported by first class service from Le Collectionist team.

The team were professional and helpful throughout. Made our holiday very easy.

The service was excellent from start to finish, from the app experience to the concierge support. All arrangements made through Le Collectionist were seamless and of the highest quality.
Their Best staff: Théo, Capucine, Serena for the rental Castello Giotto

We partnered with the agency for a multi-day workshop at Villa Occulus and were very satisfied with the collaboration.

Communication with Emma in advance was always transparent, fast, and solution-driven. She remained flexible and professional, even when adjustments were needed on short notice.

On-site, Ines was a great concierge and managed all operations exceptionally well. Having a dedicated point of contact on site made a real difference. The coordination between locations and shuttle services worked seamlessly.

Overall, a very pleasant and reliable collaboration that I would definitely recommend.

Amazing from start to finish. Would rebook and recommend.
Thank you again Noah & team

Fanstatisk service og altid hjælp hvis der opstår problemer

Excellent vacation. Matteo really made everything perfect!

Service parfait, disponibilité, gentillesse.

The villa was great and the service was wonderful

Villa / Conciergerie / Personnel de maison au top

When we started planning this trip a year ago, I could not have anticipated how amazing Le Collectionist would be. Often times you book your lodging only thinking about certain aspects, like location, amenities etc. Le Collectionist is so much more than that. These are dedicated, professional, and kind people who made our stay truly magical. Lucile and Florian were more than helpful. They were responsive and so willing to make our stay magical. From the little details and treats for our kids to welcome us to immediately offering to help me fix my phone in a different town when it broke, to coordinating things for us all week long. I still dream of our stay and genuinely hope to come back one day. Le Collectionist left a mark in our lives. One of the best trips of our lives.

They are simply professionals, most likely well trained, good contacts with the locals and they reply when you need them. They just make your life simple when you are away on holidays and need support. Good Job!!

Excellent location, beautiful property—true to pictures, immaculately cleaned, and very friendly staff!