Plum Guide レビュー 4,044

TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Our apartment was on Rue Victor Hugo in the 16th Arrondissement. It is a wonderful location with a 10 minute stroll and the Tour Eiffel Tower presented itself with its glory. A 20 minute stroll up Vic... もっと見る

5つ星のうち5の評価

Our family of four had a wonderful stay in the Paris apartment over our spring break. The apartment was clean and ready for us when we arrived. The beds were comfortable and the hot water never ran... もっと見る

企業が回答しました

5つ星のうち5の評価

We stayed for seven days in the fifth with our son at The Pomegranate & Lemon, a three room place off a courtyard in a very quiet building. It's a fortress of solitude and then like magic you walk ac... もっと見る

企業が回答しました

5つ星のうち5の評価

We recently stayed in this apartment in the Châtelet area of Paris and had a fantastic experience. The location couldn’t have been better - right in the heart of everything, making it so ea... もっと見る

企業が回答しました

企業情報

  1. 貸し別荘

Plum Guide について

当該企業による記述

PLUM GUIDE - Curating the world's best rental homes.

Plum Guide is curating a collection of the world’s most remarkable homes – the top 3% in fact – across 3 different price points.

Our expert-led approach to building our collection means that every single home you’ll find on Plum Guide has gone through a meticulous, multi-stage vetting process to ensure quality our guests can trust.

Plum Guide is not just a booking platform. It's a benchmark for quality. And in the unruly world of vacation rentals, it's the only mark of quality you'll need.

Our in-house MatchMaking experts carefully craft extraordinary stays based on your direct needs to give you a truly unforgettable experience.

Our international team of travel experts are always on hand to assist you with your booking. Get in touch today.

UK: +44 020 4579 9309

USA: +1 347 580 5432

AUS: +61 3 9917 5269

SP: +34 518 89 93 94

For an effortless booking process, book through our website: www.plumguide.com


連絡先

4.6

優良

TrustScore 5段階評価の4.5

4044件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 89%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Rue Victor Hugo...Location, location, location

Our apartment was on Rue Victor Hugo in the 16th Arrondissement. It is a wonderful location with a 10 minute stroll and the Tour Eiffel Tower presented itself with its glory. A 20 minute stroll up Victor Hugo and Arc de Triomphe was there! The Metro was a 6 minute walk. Also, Plum Guide was very responsive with any questions we had about our apartment. Will use them again for our travels.

2026年3月15日
自発的なレビュー
5つ星のうち5の評価

We stayed for seven days in the fifth…

We stayed for seven days in the fifth with our son at The Pomegranate & Lemon, a three room place off a courtyard in a very quiet building. It's a fortress of solitude and then like magic you walk across the courtyard and out the door and you are dropped into Paris. Cobblestone street. Butcher in sight. Around the corner to a square, actually a rotunda cornered in by cafe with rows of wicker chair seating. Metro stop two heart beats away. Stunning parks. Place Monge market place. it's really fabulous. The place is well equiped. Very comfortable. Was perfect for us. For just a couple plush. Ran into know issues and the host was easily accessible, responsive and helpful. We're hoping to stay again.

2026年4月2日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Joshua,

Thank you so much for this lovely review. We’re delighted to hear that The Pomegranate & Lemon felt like a peaceful retreat while still being right in the heart of Paris.

We’re especially pleased that you found the home comfortable and well-equipped, and that our team could support you during your stay.

We are looking forward to welcoming you back to Plum Guide in the future!

Joshua's stay: https://www.plumguide.com/homes/7280/the-pomegranate-and-lemon

All the very best,
Maddy - Customer Care Team

5つ星のうち5の評価

I have not been disappointed ever since…

I have not been disappointed ever since I discovered Plum Guide. The rentals we have been booked have been top notch.

2026年4月9日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Darin,
Thank you for your kind words! We’re delighted to hear that you’ve consistently had great experiences with Plum Guide. We look forward to helping you find more exceptional stays in the future.

Rebecca, Customer Care Team

5つ星のうち5の評価

Highly recommend, would stay again

Incredible location, well-appointed apartment, comfy beds, pretty views! The bathroom is a little musty but not a big deal for us. Would absolutely stay here again.

2026年4月2日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Rachel,

Thank you so much for your lovely review!

We’re delighted to hear you enjoyed the incredible location, the apartment, and its views - and that you found everything comfortable during your stay.

We look forward to welcoming you back to Plum in the future!

Rachel's stay: https://www.plumguide.com/homes/1331489/dream-of-you

All the best,
Maddy - Customer Care Team

5つ星のうち5の評価

It was PERFECT!

It was PERFECT! I have used Plum GUide several times and have been very impressed with this company. Lovely properties, great locations , amazing hosts. I will only use Plum Guide for all my future travels.

2026年3月28日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Colleen,

Thank you so much for your kind words and for taking the time to share your experience with us.

We’re absolutely delighted to hear that your stays have been perfect and that you’ve enjoyed the properties, locations, and hosts. It means a great deal to know that you continue to choose Plum Guide for your travels.

We look forward to helping you plan many more memorable trips in the future!

Colleen's stay: https://www.plumguide.com/homes/54452/gaudis-guesthouse

All the best,
Maddy - Customer Care Team

5つ星のうち5の評価

Lovely Paris Apartment

Our family of four had a wonderful stay in the Paris apartment over our spring break. The apartment was clean and ready for us when we arrived. The beds were comfortable and the hot water never ran out. The views from this apartment were amazing. Depending on your window you were looking out of different parts of the city are visible. We were extremely pleased with the location to all the attractions, restaurants, and the public transportation. The Wi-Fi was also a very nice extra. We would gladly recommend this property to other travelers going to Paris to enjoy the city!

2026年4月11日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Tisha,
Thank you for your lovely review!
We’re so pleased to hear your family had a great stay and enjoyed the apartment’s comfort, views, and location. It’s wonderful to know it made your Paris trip even more special.
We really appreciate your recommendation and hope to help you find another perfect stay in the future.

Rebecca, Customer Care Team
Tisha's Plum Home: https://www.plumguide.com/homes/1331489/dream-of-you

5つ星のうち5の評価

A Quiet Gem in Central Paris

We recently stayed in this apartment in the Châtelet area of Paris and had a fantastic experience.

The location couldn’t have been better - right in the heart of everything, making it so easy to explore the city. The apartment itself was absolutely beautiful, with gorgeous modern décor and a really spacious layout.

The beds were extremely comfortable, and the entire place had everything we needed for a relaxing stay. The bathrooms were pristine, with both showers and a bath, all finished to a really high standard.

We also appreciated the thoughtful touches, like a few essentials in the fridge on arrival and the daily cleaning service, which made the stay feel even more comfortable and hassle-free. Despite being in such a central area, it was impressively quiet at night.

The apartment is on the fourth floor and requires using the stairs, but that wasn’t an issue for us.

Overall, a wonderful stay and we’d happily book again.

2026年4月6日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Rebecca,
Thank you for your lovely review!
We’re so pleased to hear you had such a fantastic stay and enjoyed both the apartment and its central yet quiet location. It’s great to know the comfort, amenities, and thoughtful touches helped make your trip even more special.
We’d be delighted to help you find another perfect stay in the future!

Rebecca, Customer Care Team

5つ星のうち5の評価

Candace made the process flow smoothly

Candace, in Customer Experience, was fantastic! I had a number of questions about the property and including a request for a site visit. Candace found the correct information in all cases and was entirely responsive and helpful.

2026年4月9日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Alison,

We are so pleased to hear that you had a great experience with Candace in our Customer Service Team! Taking good care of our customers is at the forefront of Plum's priorities, so it's great to get feedback letting us know we're achieving that goal. We look forward to welcoming you back to Plum Guide soon!

5つ星のうち5の評価

Awesome stay and unbeatable experience!

My personal experience was truly GREAT (10 stars!).
Plum Guide offers wonderful and amazing houses/apartments and every time it is a guarantee!
My recent stay in Paris was superb and I wholeheartedly recommend them!

2026年4月4日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Roberta,

Thank you so much for leaving this kind feedback! We are so happy to hear that you had a superb stay in Paris and that you had such a wonderful experience booking with us. It's always our goal to provide our customers with a smooth and exceptional travel experience. We hope to welcome you back to Plum soon!

Roberta's pick: https://www.plumguide.com/homes/1271276/fleur-de-paris

5つ星のうち5の評価

Great trip and stay

Flat was in a charming multi-cultural neighborhood with great food, friendly people and a spot on perfect host in Stephanie.

2026年3月27日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Bill,

Thank you so much for your kind words! We are so happy to hear that you had a great experience with us and your host Stephanie. It's great to know that you enjoyed staying with us and that your home was everything you hoped. We look forward to welcoming you back to Plum soon!

5つ星のうち5の評価

Plum Guide is wonderful to work with

Plum Guide is wonderful to work with. Questions are answered in a timely fashion, they help you find the right property for your needs. Was very happy working with them.

2026年4月9日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Ronnie,

Thank you so much for your lovely review! We’re so pleased to hear that you’ve had such a positive experience with Plum Guide and that our team was able to support you promptly and help you find the right property for your needs.

We really appreciate your feedback and look forward to assisting you again in the future!

All the very best,
Maddy - Customer Care Team

5つ星のうち5の評価

We had an absolutely wonderful at The Venetian Palace in Venice

We had an absolutely wonderful stay. The Palazzo is very large and very beautiful and in perfect condition with huge Murano glass chandeliers, amazing ceilings and floors, lovely bedrooms and baths, and an excellent kitchen.

2026年4月8日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Thomas,

Thank you so much for your kind words! We’re delighted to hear you had such a wonderful stay and that the home was in excellent condition.

We truly look forward to welcoming you back to Plum Guide again in the future.

All the very best,
Maddy - Customer Care Team

5つ星のうち5の評価

Plum Guide is a company I absolutely trust. It was a high‑quality experience from start to finish.

As someone organising accommodation from Australia, I’m usually very cautious when it comes to booking properties overseas — it can often feel stressful when you’re unsure who’s really on the other end. Plum Guide completely changed that experience.
I was exploring their Copenhagen collection and was thrilled by the quality of the properties. Just as impressive was the customer service. Nicole looked after me through the entire process, and it made such a difference to be supported by the same person from start to finish. Her communication was prompt, clear, and very friendly, I always felt informed and supported.
Pricing, terms, and conditions are fair and were laid out clearly with no ambiguity.
Plum Guide is a company I absolutely trust. It was a high‑quality experience from start to finish.

2026年4月9日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Christine,

Thank you so much for your lovely review - it truly means a lot to us.

We’re delighted to hear such kind words about Nicole. Providing consistent, friendly, and clear support throughout the booking process is something we care deeply about, and it’s great to know Nicole made such a positive impact on your experience.

Your trust means everything to us, and we’re so pleased we could deliver a smooth and high-quality experience from start to finish.

We hope to help you plan another stay again soon!

All the very best,
Maddy - Customer Care Team

5つ星のうち5の評価

Amazing Views of La Concha Bay

The apartment was in an exquisite location with amazing views. It was well appointed and very clean. When I had questions or needed help with anything, the property managers were very responsive and helpful.

2026年3月3日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Kathleen,
Thank you so much for your kind words! We’re delighted you enjoyed the location, views, and cleanliness of the apartment. It’s great to hear your host team was able to support you promptly, hope to welcome you back to Plum Guide again soon!

Rebecca, Customer Care Team

5つ星のうち5の評価

Excellent and proper London stay

So comfortable, felt like it was our own home, a lovely area, walkable to shops, restaurants, neighboring areas and tube stops. Comfortable beds and accommodations. Loved the decor, very much like our own home. Would stay here again, no question.

2026年4月2日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Taylor,

Thank you so much for your lovely words - we’re so pleased to hear you felt right at home during your stay! It’s great to know you enjoyed the location, the decor, and found everything comfortable.

We’d absolutely love to welcome you back to Plum in the future!

Taylors's stay: https://www.plumguide.com/homes/71817/the-sleeping-prince

All the best,
Maddy - Plum Guide Customer Care Team

5つ星のうち5の評価

Luxury at it's best!

Plum Guide are a fantastic team of specialists that know how to find the perfect getaway.
The friendliest of people, extremely helpful.

2026年4月2日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Luna,

Thank you so much for your kind words, they really mean a lot to us. Our Matchmaking team are brilliant and we're so pleased their expertise could assist you.

Please know that we’ll always be here to lend a hand whenever you need us!

Very Best,
William
Care Manager

5つ星のうち4の評価

I want to give 5 stars but…

I want to give 5 stars but unfortunately our experts not perfect as the accommodation we had picked and paid for somehow became double booked and we lost our apartment with less than a week’s notice before our arrival.
I do give 5 stars for the way the issue was handled with great professionalism and sympathy.

2026年4月2日
自発的なレビュー
5つ星のうち5の評価

I have had excellent help through the…

I have had excellent help through the experience from the Plum Guide team . I have been given advice. They helped with a potential scam on Whats App too

2026年3月31日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi Susan,
Thank you so much for your kind words! We're really glad our team could support you and provide helpful advice throughout your experience. It's great to hear we could assist with the WhatsApp situation too. We hope to welcome you back to Plum Guide again soon!

Rebecca, Customer Care Team

5つ星のうち5の評価

Very good experience

Very good experience and lots of information given both at outset plus when answering questions

2026年3月27日
自発的なレビュー
Plum Guide ロゴ

Plum Guide からの回答

Hi,
Thank you so much for your kind words! We're delighted you had a great experience and found the information helpful. We hope to welcome you back to Plum Guide again soon!

Rebecca, Customer Care Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報