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Ledsone レビュヌ 241

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TrustScore 5段階評䟡の4

4.1

照明専門店
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5぀星のうち2の評䟡

The parcel arrived promptly but inside, the light fittings I ordered which were described as ceramic turned out to have ceramic inner bits (invisible once in use) with a plastic surround. The more ac... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Excellent products and service. Stewart in After Sales is brilliant. I've reordered more lamps. As an electrician it is really good to find such a good supplier. Well done Stewart at LEDSONE. NCC... もっず芋る

5぀星のうち5の評䟡

These lights have surpassed our expectations. They are substantial and well made. The company were prompt in dispatching our order they have very good communication, letting us know how and where our... もっず芋る

䌁業が回答したした

䌁業情報

  1. 照明専門店
  2. 照明卞業者

圓該䌁業による蚘述

Located in the heart of Coventry, UK, LEDSone Ltd stands as a beacon for top-quality LED Drivers and Vintage lighting products. Since our inception in 2009, we've transitioned from an interior décor supplier to becoming the UK's leading provider of Vintage lighting and its accessories. Our journey, marked by dedication and passion, has positioned us at the forefront of the lighting industry in both the UK and Europe. Why choose LEDSone? Our vast inventory is not only competitively priced but also ready for next-day dispatch, ensuring that our customers get their products promptly. We take pride in offering products that come with strong guarantees and the necessary certifications, reinforcing our commitment to quality and safety. But our offerings don't stop at products alone. We understand the importance of seamless customer experience. That's why we've established a dedicated online web-based customer service platform. Here, our trained representatives are always ready to assist with any queries, ensuring that your shopping experience with LEDSone is nothing short of exceptional. For those in search of the best in Vintage lighting, LEDSone Ltd is your trusted partner.

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4.1

ほが満足

TrustScore 5段階評䟡の4

241件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 95に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

Don't know who to blame but package


Don't know who to blame but package arrived ripped open, cardboard box ripped & crushed & the item was not complete- part was missing. I had to throw it away.

2024幎2月8日
自発的なレビュヌ
Ledsone ロゎ

Ledsone からの回答

Hi John,

We apologize for the inconvenience caused to you. We are always careful about our packaging, but sometimes issues occur with courier services. We strive to provide the best customer service, where you can simply contact us to request a replacement or refund according to your preference. Please provide your order details, and we will resolve this issue promptly. Once again, sorry for the inconvenience.

Thank you.
LEDSone.

5぀星のうち3の評䟡

I just found everything to be very slow


I just found everything to be very slow from the off. And tracking things was difficult and there was no communication from anyone. I still haven’t recieved anything and no one has reached out to tell me if my packages will indeed be arriving.

2023幎12月27日
Ledsone ロゎ

Ledsone からの回答

Dear Alexander.

I apologize for the inconvenience caused by the delay in receiving your order and the lack of communication. Our records indicate that your package was marked as delivered on December 29, but it seems there has been an issue with the delivery. Our team will contact you shortly via email to gather further details and assist in resolving this matter promptly. Thank you for your patience, and we are committed to ensuring your satisfaction.

Best regards,
LEDSone Team.

5぀星のうち1の評䟡

Received wrong item and still not had


Received wrong item and still not had returns note or refund

2023幎11月27日
Ledsone ロゎ

Ledsone からの回答

Hi Paula Lister.

We are sorry for the inconvenience caused by the incorrect item you received.

I'm pleased to inform you that we have already processed your refund If there are any issues or delays in receiving your refund, please do not hesitate to contact us for further assistance.

Ledsone Customer Support Team.

5぀星のうち3の評䟡

Delivery was slow

Delivery was slow, and packaging is poor

2023幎10月29日
Ledsone ロゎ

Ledsone からの回答

Hi Paul williams

We sincerely apologize for the inconvenience you've experienced. The issues with delivery speed and packaging quality you've encountered are not reflective of our standards. We acknowledge that this is related to our delivery partner's service, and we are actively working with them to ensure such lapses are avoided in the future. We are committed to providing you with the quality service you deserve and appreciate your understanding.

Ledsone

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