I purchased the estate planning packet a few months ago but was very hesitant to move forward because transferring my home into a trust felt overwhelming. Once I opened the portal, the questionnaire w... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I am not technical, and recently was let go of a position that felt like a calling. After one door closed, I knew it was time to do my own coaching, and everyone said to get your LLC. I started the pr... もっと見る
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The speed in starting the process was favorable however, after payment was received, pushy sales tactics emerged to try to get me to upgrade services/plans. My particular customer service rep attempte... もっと見る
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My customer service agent named "Jay" did a fantastic job! More specifically, he spoke very clearly and confidently as he assisted me to tediously revise and update my POA, Last Will & Testament... もっと見る
企業情報
LegalZoom について
当該企業による記述
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
当該企業による記述
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
連絡先
954 Villa St, 94041, Mountain View, 米国
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.6
優良
3万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helped me find what I needed
2026年7月23日
LegalZoom からの回答
Hi Rebecca,
We're so happy Irfan helped you find exactly what you needed. Thank you for your kind words!
Best,
Jason
Competent and courteous customer service
2026年7月23日
LegalZoom からの回答
Hi Kenneth,
We appreciate you sharing that Rhutika's customer service was competent and courteous. We are so glad to hear about your positive experience!
Best,
Jason
LegalZoom からの回答
Hi Darin,
We are so glad to hear that our team member Elijah was helpful, professional, and knowledgeable. We appreciate your kind words!
Best,
Jason
Do Better LegalZoom. Learn About Customer Service
LegalZoom lacks customer service. I had them as a registered agent, which was a service that was way overpriced to begin with. Automated compliance messages here and there isn't worth the price I paid for my business. Fast forward, I tried to cancel it before the automatic renewal and missed it within a day or two and they wouldn't refund my money. Even as a loyal customer who was planning on using some of their services for other joint ventures and recommending them to other VCs, they wouldn't do anything to help me. So in an effort to make less than $1K, they are losing $20K+. Do better LegalZoom. Customer service goes a long way.
2026年7月23日
自発的なレビュー
LegalZoom からの回答
Hi Louie,
I reviewed your feedback here and escalated a case with our Care team for immediate review. A team member will review your account and reach out to you by phone very soon to make sure we get this right.
Regards,
Jason
LegalZoom からの回答
Hi CB,
We're so glad our team member Raj was patient and helped resolve your issue. We appreciate your positive feedback!
Best,
Jason
LegalZoom からの回答
Hi Grundleston,
We are so glad to hear that our team member Seimier was knowledgeable and helpful. We appreciate your feedback.
Best,
Jason
The agent I called was very helpful
The agent I called was very helpful. He knew exactly what to do for my situation and was very precessional. He solved my problem right away.
2026年7月23日
LegalZoom からの回答
HI David,
We're so glad to hear our agent was helpful and professional. We appreciate you sharing that your problem was solved right away.
Best,
Jason
this is the second time I have ised…
this is the second time I have ised them and still are the best
2026年7月23日
LegalZoom からの回答
Hi Kathleen,
We're so happy to hear we've consistently provided you with the best experience! Thank you for your continued trust.
Best,
Jason
Gave real time tables an ear of…
Gave real time tables an ear of additional costs for set-up outstanding customer service was disappointed from initial set up Karen helped clarify so u May complete process with bank
2026年7月22日
LegalZoom からの回答
Hi Billy,
We appreciate you sharing your experience. We are glad Karan could assist with the setup process, ensuring you could complete your banking needs. We value your feedback.
Best,
Jason
LegalZoom からの回答
Hi Kemberlyn,
We appreciate your positive feedback. We are so glad our team member Rey was able to provide patient assistance for you.
Best,
Jason
Customer service was Exceptional and…
Customer service was Exceptional and professional with guidance and understanding and excitement to help me get me to success.
2026年7月22日
LegalZoom からの回答
Hi Ruben,
We are so glad our team was exceptional and professional, and helped you achieve success. We appreciate your positive feedback!
Best,
Jason
LegalZoom からの回答
Hi,
We are so happy to hear that Ashwin provided answers to all of your questions. Thank you for sharing your positive experience with us!
Best,
Jason
LegalZoom からの回答
Ella Klein,
We're delighted to hear that Jen was able to provide the support you needed and make the process easier. Thank you for sharing your experience with us!
Best,
Shubhi
easy process
2026年7月21日
LegalZoom からの回答
Hi Wilcholgins,
Thank you for taking the time to write a positive review about your recent business formation experience!
Best,
Jason
Love this service and Ashwan was so…
Love this service and Ashwan was so helpful and pleasant!!
2026年7月22日
LegalZoom からの回答
Hi Tyler,
We are so glad to hear that our service was loved and that our team member Ashwin was helpful and pleasant. We appreciate your kind words!
Best,
Jason
Adofo
Adofo, was great and patient as I asked a ton of questions! Really wish he could be my personal assistance!
Thank you sir!
2026年7月22日
LegalZoom からの回答
Hi Stephon,
We appreciate you sharing your feedback. We're happy to hear that our team member Adofo was patient in answering all of your questions. Thank you for your kind words!
Best,
Jason
Gale from Resolutions was amazing
The resolution rep really helped me. Gale was amazing! Thank you
2026年7月22日
LegalZoom からの回答
Hi Ricardo,
We are so happy to hear that our resolution representative Gale provided you with excellent assistance. We appreciate your review!
Best,
Jason
Web page issue resolved through Chat customer service
The LZ website experience for this specific task (Annual Report review) was inconsistent - I was trying to update some simple information within the report, however the page got stuck so I ended up talking to a staff member on the chat (very convenient). They were able to direct me to the same information on a new page, that required me to re-enter all the information again (it was a lot of quick auto-fill so not a big deal). The interaction with the chat staff member was very professional, helpful, quick and productive so the end result was problem solved. Improvements in the workflow from the initial click on the Annual Report on my account/compliance home page would be recommended to avoid the need for a Customer Service reps involvement.
2026年7月22日
LegalZoom からの回答
Hi Paul,
We appreciate you sharing your detailed feedback regarding your experience with our Annual Report review process. We are glad to hear that our chat staff was able to resolve your issue. We understand that the initial inconsistency on the website and the need to re-enter information was not ideal. I will pass along your insights to enhance our platform.
Best,
Jason
LegalZoom からの回答
Hi Anita,
Thank you for taking the time to write a positive review about your recent customer service experience!
Best,
Jason
Great experience
Was very respectful, helpful and quick to pull up my information and fully answered my concerns.
2026年7月22日
LegalZoom からの回答
Hi Dulce,
We're so glad to hear that our team member Karan was respectful, helpful, and quickly addressed your concerns. We appreciate your positive feedback!
Best,
Jason
Trustpilot エクスペリエンス
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よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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