Went to Leighton's because my vision had changed since I was checked last August. I saw Selim Rehman who I think went way over and above to test different aspects of my vision and then to refer me on... もっと見る
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Just wanted to say a big thank you for Mirna's fantastic help, she has fitted mother with new hearing aids and been so helpful and patient, seeing us several times at my mother's request. She's nev... もっと見る
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I'm 77 and never had problems with my hearing until the start of August 2024. One morning I woke up and I had muffled hearing in both ears. I tried ear drops which did work slightly. I had the earwax... もっと見る
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I am very pleased with my hearing assessment at Leightons in Cirencester. Janos was personable and professional. He was clearly very knowledgeable and explained helpfully the purpose of each part of... もっと見る
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企業情報
当該企業による記述
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
連絡先
Merchants House, 39-41 Dyer Street, GL7 2PP, Cirencester, Gloucestershire, 英国
- 01285651344
4.8
優良
74件のレビュー
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ネガティブなレビューの 84％に回答しています
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この企業のTrustpilot 利用方法
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A very thorough vision check!
Went to Leighton's because my vision had changed since I was checked last August. I saw Selim Rehman who I think went way over and above to test different aspects of my vision and then to refer me onwards. I felt very confident that he knew what he was doing and was grateful for his thorough explanations.
2026年6月13日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear about your positive experience at Leightons! Selim and the team will be delighted to hear your feedback. We're here to help with any vision needs you have, so feel free to reach out if you need anything in the future!
Excellent service from friendly staff
Excellent service from friendly, helpful and knowledgeable staff. Very pleasant offices.
2026年6月5日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear you had such a positive experience at Leightons! Our team prides themselves on being friendly, helpful and knowledgeable, so they'll be delighted to hear your feedback. Thanks for taking the time to share your thoughts.
Friendly and Helpful Staff
Friendly, knowledgeable and helpful staff with a good selection of products
2026年2月24日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear you had such a positive experience with our friendly and knowledgeable team at Leightons! Our staff take great pride in providing top-notch service and guiding our patients through our selection of products. If you ever need anything else, feel free to pop in or give us a call. We're here to help!
Very detailed explanation of options …
Very detailed explanation of options after a change in my prescription.
2026年2月2日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're pleased to hear that you found our team at Leightons helpful in explaining your options following your prescription change. Thanks for taking the time to leave us such a positive review. It means a lot to us!
Superb high tech informative eye test.
2026年1月12日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
Thank you so much for the fantastic feedback! We're thrilled to hear that you had a superb and informative eye test with us. If you have any questions or need further assistance, feel free to get in touch. We're here to help!
I highly recommend Leightons
I highly recommend Leightons. The service is very professional. The staff are friendly and helpful. I found the perfect pair of glasses which are still in great condition due to the excellent quality lenses. It’s also very affordable due to the payment plans on offer. Excellent!!!
2025年9月27日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear you had such a positive experience at Leightons! It's fantastic that you found the perfect pair of glasses with excellent quality lenses. Our team works hard to provide professional and friendly service, and we're so pleased that it made a difference for you. If you ever need anything else, just let us know - we're here to help!
Friendly & professional
Friendly, professional team who spent time to ensure my new glasses would work for me in my day to day activities. Thorough with all of the scans and tests as well as measurements for glasses. Would highly recommend
2025年8月16日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear that you had such a positive experience with us at Leightons! Our team takes great pride in providing friendly and professional service to all our patients. Knowing that you felt well taken care of during your visit and that you'd highly recommend us means a lot. If you ever need anything in the future, just pop in and we'll be happy to help!
Leightons Cirencester
Genuine, honest, caring professional service. Having to find a new Opticians can be quite daunting. Having tried several High Street brands following the retirement of my Opticians of many years.
I popped into Leightons in Cirencester about 2 years ago and have never looked back.
From the moment you enter the reception you are welcomed with a smile by a experienced Reception Team.
Yesterday i had a Eye Test, from the moment i entered i felt welcomed and valued as a Client.
I was given a briefing on the Test and in depth analysis on my test.
Resulting in no change to my prescription but advised on some issues with my eyes.
A explanation was given but no pressure to purchase new Glasses.
Over the past 2 years Leightons have offered me a excellent Aftersales service, free of charge.
Nothing is to much trouble for them and always so friendly.
I joined Leightons Care plan which offers so much and i'd happily recommend it, as excellent value.
My Ageing Mother who is extremely hard work so uses Leightons for help with her hearing. Again faultless service.
Jo & James should be extremely proud of there Team in Cirencester who always go above and beyond with a Smile.
2025年8月3日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
Thank you so much for your kind words and for taking the time to share your experience with us, it really means a lot. Jo, James, and the team at Leightons in Cirencester are delighted to hear how happy you are with the service you've received. We're thrilled to have you as part of our Care plan and we're here to help with anything you need. If you or your mother ever need assistance, just let us know. Thank you for recommending us, we appreciate it!
Excellent Service
My recent appointment at Leighton's was outstanding. The staff were exceptionally friendly, efficient and knowledgeable. Every department clearly demonstrated their expertise and my appointment ran exactly on time. I felt that the price point for the quality of service I received was excellent value.
2025年8月4日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear about your outstanding experience at Leightons! Our team works hard to provide friendly and efficient service, and we're delighted to hear that every department demonstrated their expertise. We aim to offer excellent value for the quality of care provided. Thanks for your lovely feedback!
Excellent experience with opticians
Excellent experience with opticians. I am not impressed by hearing care service
2025年7月29日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear you had an excellent experience with our opticians! Your feedback on the hearing care service is valuable to us as we're always looking to improve. Thank you for taking the time to share your thoughts.
Very friendly and professional
2025年7月16日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear you found our team very friendly and professional! At Leightons, we aim to provide excellent care to all our patients. Thank you for taking the time to share your positive experience. We look forward to seeing you again soon!
Fabulous choice of glasses with…
Fabulous choice of glasses with knowledgeable and friendly service
2025年7月3日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear you had such a fabulous experience with us! Our team at Leightons takes pride in providing knowledgeable and friendly service. Thanks for choosing us for your glasses, we appreciate your support!
Leightons in Cirencester is just…
Leightons in Cirencester is just wonderful. You arrive to warmth and friendly hospitality. Best opticians I’ve found.
2025年6月16日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
It's fantastic to hear that you had such a wonderful experience at Leightons in Cirencester! We're delighted you found the team so welcoming and friendly. Thanks for choosing us as your opticians!
Everything was so well organised from…
Everything was so well organised from start to finish.
2025年4月4日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear that everything was so well organised from start to finish! Thanks very much for taking the time to leave such positive feedback. It means a lot to the team here at Leightons.
Super helpful audiologist
Just wanted to say a big thank you for Mirna's fantastic help, she has fitted mother with new hearing aids and been so helpful and patient, seeing us several times at my mother's request. She's never been offered hearing aids before with tinnitus assistance. Brilliant. Thank you.
2025年2月5日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear about the great support you received from Mirna at Leightons! It's wonderful to know you're happy with your new hearing aids and the tinnitus assistance. If you need any further assistance, just let us know.
Exemplary customer care
I contacted Leightons in Cirencester letting them know I had broken my glasses when I fell and injured myself at the weekend, and they have gone far beyond what I epxected in being supportive and enabling me to get both temporarily fixed frames so that I could function, as well as going the extra mile sourcing an exact match to the frames for the replacement frames which are no longer in stock. From the very supportive and understanding reception staff, to the really helpful James fixing my frames, I am so happy with the service and helpfulness of the whole Leightons team. Thank you everyone.
2025年2月4日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear about your positive experience at Leightons in Cirencester! It means a lot to us that you took the time to share your feedback. James and the whole team will be delighted to hear your kind words. If you ever need any more assistance, just let us know. We're always here to help.
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear that you found our service friendly, helpful, and productive! Thanks for taking the time to leave such a positive review, it means a lot to us. If you ever need anything else, just let us know. We're here to help!
Clear & Helpful Advice
I was seen on time. Sarah Clifford explained the contact lens options I am about to trial in a clear and helpful manner. Next steps are clear.
2024年11月21日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear that you had a great experience with us, thanks for sharing! Sarah and the team will be delighted to hear your feedback. If you have any more questions as you trial the contact lenses, just let us know. Have a wonderful day!
Worth keeping an eye on...
A friendly and totally professional team at every level. Thank you all.
2024年11月11日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear you had such a positive experience with our team at Leightons! Thanks a lot for taking the time to share your feedback with us. We're here for you anytime you need us!
Excellent for hearing problems
I had an appointment with Leightons in Cirencester today. The specialist audiologist, Mirna, was very caring and considerate, and she patiently explained the process to remove the ear wax that had built up in both ears. The procedure was painless, quick and very effective and I am really delighted about how much clearer I can now here. This was a thoroughly professional appointment and I would recommend Mirna for any ear concerns.
2024年10月14日
自発的なレビュー
Leightons Opticians & Hearing Care - Cirencester からの回答
We're thrilled to hear about your positive experience with Mirna at Leightons in Cirencester! It's great to know that she provided excellent care during your appointment and that you're now enjoying clearer hearing. Mirna and the team will be pleased to hear your feedback.
If you have any more concerns in the future, feel free to reach out.
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