Excellent service from staff from a thorough eye test to help with choosing both reading glasses and sunglasses with helpful and genuine advice. I never felt rushed and it was a first class experienc... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Very thorough eye test with exceptional staff whom made my test a very pleasant experience. All the staff were amazing helpful and Krish has a great eye for recommendations as to which glasses wou... もっと見る
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Really good experience at Leightons in Farnham. It felt like I was there to actually have my eyes tested, no to be talked into just buying glasses. Would highly recommend.
企業が回答しました
I’ve been a customer of Leighton’s for over 20 years - they’re not cheap, not expensive either - but they are the best and their customer service (Farnham) is second to none. A couple of days after p... もっと見る
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企業情報
当該企業による記述
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
連絡先
46 Downing Street, GU9 7PH, Farnham, Surrey, 英国
- 01252711369
4.8
優良
89件のレビュー
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ネガティブなレビューの 84％に回答しています
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この企業のTrustpilot 利用方法
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We received excellent kind professional…
We received excellent kind professional service from Atish Keshav the audiologist who was patient, understanding and very thorough. Thank you very much the team at Farnham.
2021年2月15日
Leightons Opticians & Hearing Care - Farnham からの回答
Our audiologist, Atish, and the team at Farnham will be thrilled with your positive feedback. Thank you for sharing your experience with us.
Extremely thorough
Extremely thorough, caring, patient and helpful. What more could a customer ask for? In view of the present COVID-19 challenge, I was grateful for the care all members of staff expressed. Thank you.
2021年2月13日
Leightons Opticians & Hearing Care - Farnham からの回答
We have taken our COVID-19 measures very seriously, it's great to know that our efforts are appreciated. Thank you Mrs Whatley for leaving a review.
The audiologist was really nice and…
The audiologist was really nice and very calming, made me feel very comfortable and relaxed. He ensured I always knew what he was doing and how he was going about different parts of the process. Definitely would recommend and 100% would go back.
2021年2月10日
Leightons Opticians & Hearing Care - Farnham からの回答
Thanks for your recommendation, Mr Tucker! Our audiologist will be thrilled to hear your feedback and we look forward to welcoming you back soon.
Courtesy call backed up by first class service
I had a courtesy call from my audiologist that allowed me to make an appointment during pandemic lockdown Upon attending i was very impressed with safety measures ref. covid and the thorough full check up of my hearing aids also updating with a full test of my current hearing.
All together an excellent service . Thank you
2021年2月7日
Leightons Opticians & Hearing Care - Farnham からの回答
Thank you, Derek. Putting our patients first is all part of our person-centred care! We really appreciate your feedback.
Atish was very thorough and informative…
Atish was very thorough and informative when he did my hearing test this morning
The test and explanation he gave was very reassuring
Many thanks !
Nicki
2021年2月4日
Leightons Opticians & Hearing Care - Farnham からの回答
Our audiologist, Atish, will be thrilled with your feedback. Our person-centred care is at the heart of everything we do. See you again soon!
Outstanding Customer Care
Back in early January I had an appointment for an eye test. Being unfamiliar with the town centre I was unable to find the shop and found myself buzzing on the door of Head Office. I explained to the gentleman with whom I was speaking to my situation and he immediately offered to walk me over to the shop. He needn’t have done this, but he took the time and trouble to make sure I got to my appointment in time.
Every subsequent interaction with Leightons and the team at Farnham has been absolutely first class. Their focus on customer care and making me feel valued means I have found my opticians for life. I highly recommend them.
2021年1月29日
Leightons Opticians & Hearing Care - Farnham からの回答
Thank you so much for leaving us a review and for detailing your experience in practice and your trip from our Central Services. We are all so grateful for your positive feedback and I know it means a lot to the team in Farnham. Thank you for your recommendation!
First rate service for hearing and…
First rate service for hearing and eyes. The staff are all very helpful, professional, courteous and show attention to detail. Highly recommended.
2021年1月22日
Leightons Opticians & Hearing Care - Farnham からの回答
Thank you for leaving us a review, Mark. We really appreciate hearing about your experience!
Hearing Loss
Suffering from Hearing loss in my right ear, Leighton’s Audiologist Atish was quick to identify the issue and carried out micro suction to clear the blockage, throughout the treatment he explained what he was doing and resolved the problem
Well done the Leighton’s Team !!
2021年1月14日
Leightons Opticians & Hearing Care - Farnham からの回答
This is wonderful feedback, thank you Mr Paterson, we really appreciate hearing about our patients' experiences. Glad to hear we resolved the problem and we'll always be available to help with your vision and hearing!
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