LendingUSA レビュー 

813
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very professional, kept me well informed of processes and was very strict with document signage via digital means. The (live) person/s were friendly, answered all questions and kept me informed via e... もっと見る

5つ星のうち5の評価

As a business owner, partnering with LendingUSA has been a game‑changer for my dog training company. I’m now able to offer my clients simple, stress‑free financing options that make professional train... もっと見る

5つ星のうち5の評価

The process was quick and easy. Everything was explained throughly and simplified to your understanding. There are no hidden fees and nothing is forced upon you if you're not in agreement with terms.... もっと見る

企業が回答しました

5つ星のうち5の評価

Great customer service. My husband was dealing with colon cancer etc and I work graveyard shift. They showed great patience in setting things up with all that was going on. I will definitely spread th... もっと見る

企業情報

  1. 非銀行系金融サービス
  2. 金融コンサルタント

さまざまな外部ソースから提供された情報

LendingUSA exists to provide smart financing solutions at the important moments in life. The money people need when and where they need it.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

813件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(813)

過去12か月のレビュー数: 40

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Professional Courteous and Friendly

I can say that so far my experience with Lending Tree was wonderful; the representative was helpful and patient with me as I went through the process because of certain concerns I had at the time. This will help me in many ways to get my life back on track. Thank you for your help.

2025年1月10日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Thank you for sharing your positive experience with LendingUSA. We're glad to hear that our representative was helpful and patient with you.

5つ星のうち5の評価

Fresh Lending a true leader in it’s category!

I will say Freash Start Lending is really a God Send. If you are lucky you will get Daniel as your agent. He is very patient and knowledgeable with all your questions. When you have someone with a great personality it makes banking so much more enjoyable.

2024年12月27日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

We are overjoyed to hear about your positive experience with LendingUSA! Thank you for sharing your feedback.

5つ星のうち5の評価

Debt Relief Experience

Daniel L. Was the associate that helped me and may I say, this was the most pleasant transaction over something that can be so hard. He made it easy, explained it well. Was thorough with all he had to do and made me feel confident in the process. Thank you!!!

2024年12月4日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Your feedback is incredibly valuable. We're glad to hear about your positive experience with Daniel L. Thank you for sharing!

5つ星のうち5の評価

Debt consolidation

Daniel Lucero handled my account and was fast, knowledgeable, helpful and courteous. The process was extremely fast. he response from billing was equally fast and courteous. The whole experiance with LendingUSA was pleasant. I recommend them without hessitation. Iy you need this kind of help, LendingUSA is where to go.

2024年11月18日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Thank you for taking the time to share your positive experience with LendingUSA. We greatly appreciate your feedback and recommendation.

5つ星のうち5の評価

Great Experience!

I had a great experience with Lending USA. They worked very hard and efficiently to help me when I needed them most.

2024年11月19日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Thank you immensely for sharing your experience with LendingUSA. We are thrilled to hear that we could assist you when you needed us most.

5つ星のうち5の評価

Felipe was very nice and professional…

Felipe was very nice and professional help me with log and explain the details

2024年10月17日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Thank you for taking the time to share your experience with Felipe. We're grateful for your kind words and are pleased to hear about the professional service you received.

5つ星のうち5の評価

Good, Straightforward experience

It was a very straightforward lending experience. everything was explained clearly, and moving through the website as well as working via text and phone with the representatives was a good experience.

2024年10月15日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

We're overjoyed to hear about your straightforward experience with LendingUSA. Thank you for sharing your positive feedback!

5つ星のうち5の評価

Great!

So far, I’ve had a great experience with this company. I believe they were able to look at me as a whole and not as just a number. They were quick, efficient, and they got back to me right away when they said they would which means a lot to me. I hope that this review continues to stay the same as time goes on. But only time will tell but so far I’ve been very pleased.

2024年10月14日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Thank you for sharing your positive experience with LendingUSA! We are honored to have been able to assist you with your needs.

5つ星のうち5の評価

Super lending experience

This was the first time I worked with Lending USA and the process was super easy. The rates are fair and the customer service was outstanding. Every person I spoke with was friendly and they made you feel as a valuable client. If the need arises, I will definitely go back to Lending USA.

2024年10月16日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Thanks for sharing your super lending experience with LendingUSA, Keith! We greatly appreciate your feedback.

5つ星のうち5の評価

Lending USA was very easy and…

Lending USA was very easy and convenient to work with for all of my needs. I was easy to complete every think electronically. I highly recommend this company for your needs. I will use them again if needed!

2024年10月1日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Thank you for sharing your positive experience with LendingUSA! We are honored to have been able to assist you with your needs.

5つ星のうち5の評価

Rafael deserves a raise!

Rafael was extremely patient, friendly, and knowledgeable. If I had a question, he got back to me in a timely manner with a friendly answer.

2024年10月1日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

We're elated to hear about your positive experience with Rafael!

5つ星のうち4の評価

Everything went very well

Everything went very well. The process was fast and easy.

2024年9月17日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Your positive experience is greatly appreciated. Thank you for sharing your experience with LendingUSA.

5つ星のうち1の評価

Truly Disgusted

Once again I contacted you guys and just like that I've never been heard of.The individual that I spoke to told me I was probably being scammed, Eric Jones you were a good one.Now I'm fighting to keep from losing everything because I thought I was working with truthful individuals.

2024年9月26日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Hi Dennis! Thank you for reaching out. We really want to assist you, but we need a bit more information about your account to help effectively. If you could provide those details, we’d be more than happy to assist you further. Looking forward to hearing from you!

5つ星のうち5の評価

Personal Opinion

How smooth the transition was but the only thing that i would complain about really is the high interest rates of 29% on a loan that you are trying to get out from under with other obligations.
Thank you

2024年9月17日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Hi there!

Thank you so much for sharing your feedback! I’m glad to hear that the transition was smooth for you. We always aim to make the process as easy as possible for our customers.

I appreciate your thoughts regarding the interest rates, and your feedback is invaluable as we strive to improve our services. If you have any questions or if there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help, and we truly value your input! Thank you again for taking the time to connect with us!

5つ星のうち1の評価

Unwillingness to handle matters amicably

I have experienced nothing but negligence . I made a purchase September 12th through what I thought was “lending USA “ too later find out that they furnished my NPI to a third party (Cross Rivers Bank) without giving me proper disclosures pursuant the FCRA and GBLA. In Laymans terms “I had NO idea there would be a third party involved that was actually the one financing my loan.” I was under the assumption it would be directly through Lending USA as it was not clearly and conspicuously disclosed to me that Cross Rivers Bank would be involved until AFTER I signed my contract and received my Truth In Lending Disclosure. I then reached out on the 14th (2days later) to express my concerns with the terms on my contract and to cancel the contract ( Federal and State Statutes allow the cancellation of a contract before midnight of the 3rd business day, the right to rescind) for multiple Consumer Rights violations which I can not disclose at the moment and was met with complete disregard of the law. I have reason to believe there has also been deceptive practices with LendingUSA and one good example of this is the discrepancy in loan disbursement. When I spoke to the representative about cancelling my contract she stated that the loans “had not been disbursed but your account is ready to fund” meaning I would have legally been able to cancel my contract and return what was purchased to the merchant and LendingUSA would not have suffered any financial loss, everyone would have been happy. I’ve sent multiple emails with revoking my authorization to disburse the funds due to TILA violations and material misrepresentation and was yet again met with no help. I was acting in good faith and willing to return all properties to the merchant. On the 17th I called the customer rep again and she confirmed yet again “funds had not been disbursed but your account is ready to fund”, and BOOM! 10 minutes later I received an email response ,from my request to revoke authorization. The email stated funds were disbursed on the 13th and no cancellation will be given because “you checked the box and agreed to the terms”. ARE YOU JOKING?! All this to say that Lending USA has complete disregard for the law, consumer protection, and unfair trade practices with an unwillingness to resolve matters amicably. They feel as though company policy and procedure take precedent over Federal Regulations and that is mind boggling to me. I will never do business with them again.

2024年9月14日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Thank you for your feedback. We take concerns like yours very seriously and would like to address each point you’ve raised.
1. Disclosure of Third Party Involvement: LendingUSA operates in partnership with Cross River Bank, as disclosed in the application and loan documentation. We are committed to complying with both the Fair Credit Reporting Act (FCRA) and the Gramm-Leach-Bliley Act (GLBA). The involvement of Cross River Bank was included in the Truth in Lending Disclosure and other relevant documentation. We regret any misunderstanding, but proper disclosures were made in accordance with applicable laws and regulations.
2. Right to Rescind: Under the Truth in Lending Act (TILA), there are specific guidelines regarding the right to rescind certain types of loans. The right to cancel typically applies to loans secured by a borrower’s primary residence. Since this loan is unsecured, those rescission rights may not apply in this case. However, we operate within all applicable federal and state statutes, and the contract terms were clearly disclosed before any commitment was finalized.
3. Loan Disbursement and Contract Cancellation: Regarding your request to cancel, we understand your frustration. The timing of the disbursement followed the agreed-upon terms in your contract. Once the contract was signed on September 12th, the transaction was considered complete, and LendingUSA is obligated to honor the agreement.
It's important to note that your purchase agreement with the merchant, specifically for a dog, clearly states that returns are not allowed. This is a matter between you and the merchant, as they determine their return policies. For the loan to be canceled, the merchant must first accept the return of the puppy and issue a refund back to LendingUSA. Only once LendingUSA receives the refund from the merchant would we be able to cancel the loan. Unfortunately, unless the merchant agrees to the return and issues a refund, the loan remains active per the signed purchase and loan agreements.
4. Multiple Emails and Communication: We strive to provide timely and transparent communication. Our records indicate that we responded to your concerns within a reasonable time frame, and our responses were consistent with both our policy and applicable laws. While we understand this may not have aligned with your expectations, our team acted in accordance with legal guidelines and our internal policies.
5. Compliance with Consumer Protection Laws: LendingUSA fully complies with federal regulations governing consumer protection and fair trade practices. We appreciate your willingness to return the property, but given that the funds had already been disbursed and the contractual terms agreed to, we were not able to cancel the loan at that stage. The agreement you signed, including the checkbox acknowledging the terms, is legally binding and confirms your understanding of the loan terms, including those related to disbursement.
We value your business and always aim to resolve matters amicably. If you have any further questions or need additional clarification, please feel free to reach out. Our goal is to ensure transparency and fairness in all transactions.

5つ星のうち5の評価

Great experience!

I’m still in the beginning process but my experience with this lender has been very pleasant so far. The reps are friendly and responsive and I get answers to all of my questions. I have already recommended this lender to some friends.

2024年8月30日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Your review is appreciated. We're glad to hear about your great experience with us so far. Thank you for recommending us to your friends!

5つ星のうち5の評価

Friendly Reps and Great Program

The reps are super friendly and helpful, and I've never felt more confident about my future financial freedom.

2024年8月26日
自発的なレビュー
LendingUSA ロゴ

LendingUSA からの回答

Thank you for your review, Bre S! We are thrilled to hear that our reps were friendly and helpful, and that you feel confident about your financial future.

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