I ordered glasses with them. Returned them and sadly never got my refund. Kindly asked the customer support to check the case, because those were not cheap. Sadly, they informed me again that no m... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
For me, the most important reasons to choose where to buy my contact lenses are price and reliability. Not only were Lentiamo the cheapest seller ( I bought a 3 month box of Total Dailies Multi-Focal... もっと見る
企業が回答しました
My glasses arrived two days after ordering from Ireland! So fast even given the current pandemic. I am really happy with my rose gold glasses, the quality is excellent and packaging was beautiful. Wil... もっと見る
企業が回答しました
Purchased 2 pairs of sunglasses recently. Both pairs arrived within 2-3 working days. The packaging ensures that they are adequately protected. Unfortunately the 2nd pair delivered was not the model t... もっと見る
企業情報
Lentiamo.ie について
当該企業による記述
About Lentiamo
Lentiamo is the leading online optician when it comes to high-quality eyewear, fair prices and a straightforward shopping experience. Driven by an energetic team of optometrists, customer advisors and glasses enthusiasts, Lentiamo offers modern frames and high-tech lenses, designer sunglasses and contact lenses.
The eyewear & eye care brands we trust
The growing range of cutting-edge vision aids and fashion accessories at Lentiamo comprises renowned brands such as Ray-Ban, Michael Kors, Emporio Armani, Carrera and many more.
Contact lens wearers can choose from a wide range of contact lenses from eye care brands such as Acuvue, Biofinity, Lenjoy and DAILIES produced by renowned manufacturers such as Alcon, Bausch & Lomb, CooperVision and Johnson & Johnson.
This is how we provide an optimal shopping experience
You can choose between a variety of women's, men's and unisex frames, specify your desired prescription and select your preferred coating - all in four easy steps. At Lentiamo we offer excellent blue light filters, anti-reflective coatings and hydrophobic protection. All customised vision aids are manufactured in-house by professional optometrists and delivered free of charge to your home.
Here’s what you pay for modern vision aids and optometrist services
As an online shop, we are able to offer you up to 50% lower prices than regular opticians. Plus, all of our spectacles, blue light glasses and shades are shipped directly to our customers’ homes with free shipping. So you only pay for real quality and a high-class finish, not for needless surcharges.
We advise you nicely and professionally
For questions and requests, Lentiamo customers are supported by a large team of friendly experts who strive to provide an easy and transparent customer experience. Feel free to browse our shop and do not hesitate to contact our professionals at (number) or (email address).
連絡先
3.6
まあまあ
158件のレビュー
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
False claims of defemation and trying delete my review
I ordered glasses with them. Returned them and sadly never got my refund. Kindly asked the customer support to check the case, because those were not cheap. Sadly, they informed me again that no money will be refunded as they did not received my glasses.
I raised chargeback with my bank, they contacted Lentiamo.ie and they agreed that glasses were returned and my money was refunded.
But why you had me go through all that if you could've just simply avoid all the hassle?
Now the company is trying to remove my review, stating that this is a defamation. Sure, should I upload all my documents to proof that you are lying?
Simply rude and sad
2024年10月9日
自発的なレビュー
Lentiamo.ie からの回答
Hello Justina,
As was discussed with you over email, we've never received one pair of glasses back from you. It took us a long time to investigate and we unfortunately weren't able to process the full refund immediately upon your request, since half of the return was missing. I hope you understand, that there are certain procedures, that have to be done in this case.
We understand your concerns, and we want to assure you that our goal is to resolve every issue fairly and efficiently. Investigating with the courier can sometimes take time, and we appreciate your patience during this process. As the chargeback was initiated with your bank before we received a response from the courier, we proceeded with issuing the refund to ensure the matter was addressed promptly.
Best regards,
Lentiamo Team.
Scammers
Have not received my refund, and they state that they did not received my glasses. Raised this with my bank. SCAM
2024年10月2日
自発的なレビュー
Top class all the way !!!!!
So simple to use the website. Such a wide choice available and competitive prices.
Easy to order and delivery so fast.
The surprise gift (reading sunglasses) went down a treat 👍
2024年7月22日
自発的なレビュー
Naocale su ok
Naocale su ok, ali etui -torba za naocale je mekana , trebala bi biti cvrsta za taj oblik naocala
2024年4月6日
自発的なレビュー
Lenses would not stay in eyes
Extremely disappointed with the coloured lenses. Throughout all the times I have used coloured lenses I have never found such issues in using/wearing them as with Lentiamo lenses. I was very pleased with the service and delivery however no matter how much I tried, the lenses would not fit and stay in my eyes. Followed the instructions to the letter but to no avail. I have never had this issue with other lenses of different brands and I cannot understand what the problem was. I couldn't use them at all and have to say I am extremely disappointed I did not get to wear them.
2023年10月26日
自発的なレビュー
Super service
Best prices, super fast delivery. It would have taken longer to get the product if it’s ordered from a Irish retailer. Well done Lentiamo.
2023年4月3日
自発的なレビュー
Quick dispatch
Quick dispatch. Fast Tracked delivery. Good price. Highly recommended.
2023年3月15日
自発的なレビュー
High quality of lenses and good service
2022年10月31日
Lentiamo.ie からの回答
Thank you very much for the kind review!
Great company
Great company, always have the product you are looking for, fast delivery and very cordial people. I like it
2022年12月28日
Lentiamo.ie からの回答
Thank you very much for the nice review!
Excellent service,great customer…
Excellent service,great customer service,always super-fast delivery
2022年12月24日
自発的なレビュー
Lentiamo.ie からの回答
Thank you very much for the nice review!
Super quick delivery
Super quick delivery, reasonable process and a loyalty scheme. This company offers.better value for money compared to others.
2022年12月22日
Lentiamo.ie からの回答
Hi, thank you very much for the nice review!
Very happy customer
Repeat ordering makes the process very easy, and the lenses arrived really quickly
2022年12月19日
Lentiamo.ie からの回答
Thank you very much for the nice review!
Very fast and precise
Very fast and precise,
The Lents were perfectly packaged and the delivery was on time.
2022年12月10日
Lentiamo.ie からの回答
Thank you very much for the nice review!
Excellent Customer Support & mindful delivery care ... !
The Lentiamo Customer Support is excellent and their DHL service is spot on and takes care of re-communicating things like "leaving the parcel" at the doorstep, if not at home, etc. as flexibility option ... !
2022年12月6日
Lentiamo.ie からの回答
Hi, Thank you very much for the nice review!
The best lenses I’ve had
The best lenses I’ve had. I ordered the pretty hazel and they’re stunning and suit my skin tone. I would highly recommend and will definitely buy again
2022年12月9日
Lentiamo.ie からの回答
Thank you for the nice review!
Lentiamo.ie からの回答
Hi, thank you for the nice review!
Lentiamo -great service ,great price !
For me, the most important reasons to choose where to buy my contact lenses are price and reliability. Not only were Lentiamo the cheapest seller ( I bought a 3 month box of Total Dailies Multi-Focal for €99) they also shipped DHL for free so they arrived within 2-3 days . Great experience !
Oh and a free travel bottle of multi-use solution 😁
2022年11月23日
Lentiamo.ie からの回答
Thank you very much for the kind review!
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