Ho acquistato sul loro sito una borsa e ho effettuato un reso per cambiarla con lo stesso modello di dimensione superiore. L'assistenza è stata molto disponibile e veloce e la borsa è un bel prodott... もっと見る
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レビュアーのコメントを見てみましょう
desidero esprimere la mia più sincera gratitudine per il magnifico prodotto che ho ricevuto. La qualità, la cura dei dettagli e l’eleganza con cui è stato realizzato hanno superato ogni mia... もっと見る
Acquisto uno stivaletto stringato altezza alla caviglia dichiarato interamente in pelle, a vista carino, ma all'interno in finta pelle, suola e tacco completamente in gomma, li indosso il primo giorno... もっと見る
企業が回答しました
Ab dem Zeitpunkt der Bestellung fühlte ich mich "umsorgt" und auf dem Laufenden gehalten. Die Lieferung erfolgte innerhalb des übermittelten Zeitfensters via UPS. Das Öffnen des Pakets löste nur Freud... もっと見る
企業情報
当該企業による記述
La nostra filosofia pone grande attenzione alle esigenze del cliente e del gusto. Le nostre calzature si distinguono sia per l'innovazione di stile, e per la grande attenzione alla salute del piede. Questa è la ragione per cui ogni produzione è concentrata sulla scelta dei materiali: l'armonia e tecnica sono usate per creare calzature in una dimensione dinamica e flessibile, in grado di mescolare tradizione e innovazione. Caratteristica fondamentale delle nostre creazioni sono l'artigianato italiano assoluto e la cura nei dettagli della prodotti realizzati che sono vere opere d'arte, indistruttibili. Le nostre scarpe, sono realizzate interamente a mano e su misura, forme uniche, progettate per adattarsi a qualsiasi piede, incontrando lo stile di uomini e donne che apprezzano una classica eleganza senza tempo, che si distingue per la qualità superiore dei materiali utilizzati e l'atmosfera speciale che ha sempre fatto il nostro lavoro unico nel suo genere.
連絡先
Via dei Cerchi, 5-9/R, 50122, Firenze, イタリア
- +39 055 7602786
- customer.service@leonardoshoes.com
- leonardoshoes.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 28%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My leather gloves are lovely
My leather gloves are lovely, great quality, love the color, all was as expected. Excellent customer service as well.
Décolleté bellissime e morbide💯
Wrong size chart…
I ordered according to their size chart , arrived very small boots.Asked for replacement or free return- no answers of my questions, just to FAQ. Had to pay 20 eur for return and its not my fault that their size chart is wrong!
J'ai acheté en boutique la paire de…
J'ai acheté en boutique la paire de basket et j'ai choisi le coloris. J'ai reçu ma paire de chaussures par UPS à domicile et j'étais ravie. Les chaussures sont magnifiques. Boutique très sérieuse.
Beautiful shoes and quick delivery
Beautiful shoes and quick delivery. Only disappointment was the size, I followed the conversion chart from my French to Italian size and ended up with shoes that were too small. I should have ordered my French size.
Splendid shoes
Splendid shoes! Great design and leather material. The size is perfect for my 27.7 cm foot. Amazing comfort
Just perfect nothing to add
J ai donné votre contact à plusieurs de mes amies qui les ont trouvées superbes
I returned a pair of shoes to Leonardo… still waiting for refund
I returned a pair of shoes to Leonardo Shoes on 22/May 2025 it is now 12.July 2025 vis Australia Post.
Australia Post say they are sitting in the Post Office in Italy....The tracking number supports they are in Italy in a Post Office.
They have still not been delivered and processed for my refund of Euro 159.00
Don't buy shoes if you are uncertain of fit because refund is impossible.
I have written to Leonardo, they say they have not received the shoes.
I wrote again a week ago and did not get a reply.
Very disappointing, I will not buy from them again.
I was traveling through Florence and…
I was traveling through Florence and needed a pair of shoes for a wedding, and this was the perfect place. The shoes look and feel fantastic--though I can't speak to how they hold up over time as I just purchased them. I ordered another pair, which Leonardo's shipped free to the U.S. Very nice shop and very helpful staff. Would certainly recommend, whether shopping in Florence or online.
Still waiting for a response on my…
Still waiting for a response on my return request. Returns are expensive 50 euros
La qualità del prodotto risulta ottima…
La qualità del prodotto risulta ottima come dalla visita online . ....ho potuto anche contattare la ditta telefonicamente e per me è molto importante. La consegna ha avuto un piccolo ritardo ma seguivo il viaggio come da voi specificato....quindi tutto OK!
This is by far the most quality driven
This is by far the most quality-driven, excellent, and prompt service I have ever experienced. These beautiful shoes are high quality, the fit is precise, and the color is beyond exceptional.
These shoes are stylish and well-made
These shoes are stylish and well-made, perfect for a variety of occasions. I gave only four stars because the shoehorn was not included in the box and wear was noticed as well.
Leonardo Shoes vs Leonardo Handbags
Leonardo shoes is a good place to buy footwear. Both me and my husband really like the quality and designs of their footwear collection.
However, this time I also purchased a leather hand bag and was disappointed with the quality, finishing and the craftsmanship on it. It was not worth the price.
So if you are buying shoes, then go for it. For handbags, you should think twice.
Superb quality!
I recently ordered 1 pair of suede loafers. The fit it heavenly, so comfortable and very chic. The suede is so soft , literally like butter, and the buckle is of high quality . I love them so much I’m definately ordering more in different colors!
Eccellenza italiana
Complimenti per la cortesia e la professionalità, prodotti veramente eccellenti.
Grazie tanto
Ci vedremo ancora
Fit like a glove
I bought my first Leonardo shoes Mary Jane decollete in beige patent leather and I am absolutely in love with them. The shoes are beautiful, elegant, very high quality and fit like a glove from day one. The delivery was also very efficient. I will definitely buy more shoes from this brand.
Perfect collaboration with Leonardo
I have Words no strong enough to describe how I am satisfy with cooperation with Leonardo.From very beginning, all Information that I needed, about appropriate Model, sizing, fitting where immediately answered, in Addition I got advices, which helped me to choose perfect pair of Schoes.Despite I wanted to order one Model of Loafers, because I loved them, I was advised not to order it, because they would not fit to my Foot.This kind of Advice Customer get really not to often. Obviously, Leonardo Business policy and Logik looking way beyond of simple sale - Customer satisfaction on first place. Personally, I was treated professional, friendly, with a lot of good advices, which results with buying of perfect pair of Italian Hand artwork.
Thank you, Leonardo Team.
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