letpot.com レビュー 108

TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The first D3 unit I purchased showed up with a damaged power supply. After trying to replace it myself, I reached out to the company directly. Kath was extraordinarily helpful in resolving my issue.... もっと見る

5つ星のうち5の評価

My little countertop garden was doing great for just over 1 year then stopped working. With no expectations I submitted an enquiry though the app. They had me send some videos and pictures, figured ou... もっと見る

5つ星のうち5の評価

I've been using my Air for a few months now with great success .. I love the flexibility of the system and the connection to my wireless so I can monitor and maintain the schedule on my phone app. A... もっと見る

5つ星のうち4の評価

When we received our LetPot we were very excited to get it and start growing. But like a lot of products sometimes things happen unexpectedly and our system stopped working. I immediately contact cust... もっと見る

企業情報

  1. 庭園
  2. 観葉植物サービス
  3. キッチン用品店
  4. 種苗店

当該企業による記述

LetPot® provides advanced indoor hydroponic systems, plant watering solutions, and other smart indoor gardening products. Seamlessly integrated with the LetPot App, you can achieve optimal plant care through self-management, automatic supply, and real-time monitoring. Enjoy year-round freshness effortlessly.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

108件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち1の評価
letpot.com ロゴ

letpot.com からの回答

Sorry about that. To help ​our customers track shipments more accurately and efficiently, we've created a tracking interface where you can check the status of your package (updates may sometimes be delayed, especially during transit and customs clearance). Additionally, you can review our shipping policy to understand the estimated delivery times for your product: https://letpot.com/pages/shipping-policy
The tracking page on our website is: https://letpot.com/tools/track
where you can check the real-time status of your package.
If there are any logistics issues, such as errors or delays, please feel free to contact us at any time.

5つ星のうち1の評価

Solar watering timer/wifi

Solar watering timer/wifi: Well, I should have considered the bad ratings before buying it.

First off, The item leaked from the water intake connection right out of the box, even after replacing the seal it came with.
Second, it won't connect. Period. If you manage to get a connection today, tomorrow it won't work. No matter how many times you reset EVERYTHING, it will keep having connection issues, to the point where it skips the tasks and therefore becoming totally unreliable.
Last: Yeah, the "solutions" offered by customer support end up with the typical generic "please contact us" that gets you nowhere. A very flawed product, apparently built with cheap parts. Don't recommend at all.

2025年5月1日
自発的なレビュー
letpot.com ロゴ

letpot.com からの回答

Sorry about that. We apologise for the inconvenience caused. We offer a one-year warranty which includes sending a replacement device. Please contact us via email or through the app.

5つ星のうち2の評価

I have not received the order yet

I have not received the order yet, so I cannot rate the experience. The item I ordered is still in China and I have no idea when I will receive it. Kinda hard to give a rating until I receive the order. Not real impressed here.

2025年5月9日
letpot.com ロゴ

letpot.com からの回答

Sorry about that. Since we have warehouses in 7 regions worldwide, some items may be shipped locally, To help ​our customers track shipments more accurately and efficiently, we've created a tracking interface where you can check the status of your package (updates may sometimes be delayed, especially during transit and customs clearance). Additionally, you can review our shipping policy to understand the estimated delivery times for your product: https://letpot.com/pages/shipping-policy
The tracking page on our website is: https://letpot.com/tools/track
where you can check the real-time status of your package.
If there are any logistics issues, such as errors or delays, please feel free to contact us at any time.

5つ星のうち5の評価

Great birthday gift!

My son gave me a LetPot for my 81st birthday in February. First, I must say I love this wonderful device. It was so easy to set up and made me proud of myself that I could do it. I'm growing some tomato seeds I saved this winter from those different colored small tomatoes. I was planning to give the seeds to my son to start, but now I can do it myself. I bought seeds for the herbs I like to grow every year, and now I don't have to pay big bucks to purchase the plants at the garden center. I love watching the basil, chives, parsley, rosemary, cilantro, and dill come to life. I've ordered replacement parts to continue starting more seeds when I place my plants outdoors.

2025年4月21日
5つ星のうち5の評価

RECOMEND FOR ONGOING 5-STAR CUSTOMER SERVICE & PRIDUCT SUPPORT

Thorough information about products made it easy to compare and decide which system best suited our needs.

An important factor in choosing LePot over other brands is that all accessories and replacement parts are available to purchase individually and are not over priced. This is not the case for many brands that over price replacement parts making the system not affordable long term. Also replacement parts are hard to find for many brands that limit distribution stock or simply don’t produce parts.

5 stars for dispatch and customer seẻvicez Online oỏdering was simple without hidden charges. Shipping was free and quick. The products were well wrapped and arrived without damage. One item was tracked as delivered but didn’t arrive.I contacted customer service and a replacement was immediately dispatched and it arrived very quickly.

The LePot Senior is a gift for my son. He found set up to be straightforward, quick and easy. Seeds have not yet been planted so I can’t review the system but if it is as good as the company is to interact with have high expectations that a good review is forthcomming.

2025年3月24日
5つ星のうち1の評価

Horrible still waiting for purchase

Horrible still waiting for purchase

2025年3月24日
letpot.com ロゴ

letpot.com からの回答

Sorry about that. I’ve checked and your order has already been shipped—please be patient while it’s on its way.
To help ​our customers track shipments more accurately and efficiently, we've created a tracking interface where you can check the status of your package (updates may sometimes be delayed, especially during transit and customs clearance). Additionally, you can review our shipping policy to understand the estimated delivery times for your product: https://letpot.com/pages/shipping-policy
The tracking page on our website is: https://letpot.com/tools/track
where you can check the real-time status of your package.
If there are any logistics issues, such as errors or delays, please feel free to contact us at any time.

5つ星のうち5の評価

The LetPot staff is at the tip of the…

The LetPot staff is at the tip of the iceberg in responding to every single request for assistance without any hesitation. I’ve sent numerous requests for support.

The Pot team is knowledgeable and helpful, really helping to relieve my anxiety. Thank you, LetPot!

2025年2月24日
5つ星のうち1の評価

Extremely Poor Customer Service

Have repeatedly inquired regarding unreceived order:6151 via email and representative by the name Tim has provided unsatisfactory customer service continuously ignoring this issue and making no effort in attempting to resolve with last message received on 3/11/25:
“ Dear Paul
Sorry about that. You can try contacting the logistics provider to check the status of your shipment”. Have also requested matter be escalated to a supervisor to no avail. I have reiterated numrous times order 6151 was unreceived.

2025年3月11日
自発的なレビュー
letpot.com ロゴ

letpot.com からの回答

Sorry about that. We contacted the logistics provider, and they confirmed that the package was **delivered to your doorstep**.
You can click the link below and enter your **ZIP code: 85012** to view the **delivery photo**. https://www.yanwenexpress.com/tracking.html?label=YWPHX010000962490

5つ星のうち5の評価

Replacement on the way

Hello! I love your products but one set arrived broken and I have not been able to get a replacement. Other than that, my whole apartment is self irrigating.

On edit I give Letpot a 5 because they have responded and will replace the broken part.

2025年2月18日
letpot.com ロゴ

letpot.com からの回答

I’m glad you like it! We offer a one-year warranty, so feel free to enjoy the convenience it brings.

5つ星のうち5の評価

Sweet Basil

Letpot is amazing The Letpot lets us enjoy herbs and they give us a much more subtle flavor. Thyme herb 🌿 fresh is a difference between fresh and one bottled up. This is a good well designed for anyone who love to have fresh herbs in the kitchen.

2025年2月17日
letpot.com ロゴ

letpot.com からの回答

I’m glad you like it!

5つ星のうち1の評価

LetPot Max touch screen intermittently works

My new LetPot Max touch screen doesn’t always work- sent pictures and emails- I have to periodically unplug it- then plug it back in to work

2025年2月21日
letpot.com ロゴ

letpot.com からの回答

Sorry about that. For this issue. Please get in touch with our App customer service through the "LetPot App".
The technical team will handle it and provide you with the best solution, please don't worry about any issues you might have.
Also, we offer a warranty service for products within one year.
(With video and order number would be great)

5つ星のうち3の評価

Pump did not work

I setup everything and was disappointed that the pump was not working. My WiFi connection said Pump Malfunction.

2025年3月3日
letpot.com ロゴ

letpot.com からの回答

Sorry about that. For this issue. Please get in touch with our App customer service through the "LetPot App".
The technical team will handle it and provide you with the best solution, please don't worry about any issues you might have.
Also, we offer a warranty service for products within one year.
(With video and order number would be great)

5つ星のうち5の評価

Happy with product

Happy with product. Only place I could find large sponges and cages for my MAX machine. The delivery time was long but came from abroad so I guess that is normal.

2025年2月5日
letpot.com ロゴ

letpot.com からの回答

Sorry about that. We apologize for any inconvenience caused by the delivery time, and we will work on optimizing this issue.

5つ星のうち5の評価

Let pot magic

What an amazing product. My kids and I have truly enjoyed watching everything grow. I am harvesting fresh veggies. It makes me want to go bigger. Just saying this is amazing. No regrets. Easy to assemble and use. A great learning tool.

2025年2月5日
letpot.com ロゴ

letpot.com からの回答

We're honored that you and your child enjoy it! Please feel free to enjoy its convenience, and if you have any questions, don't hesitate to contact our customer support.

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