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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

This is actually a very cool piece of kit. I am using it both for regularly use of herb but also as an extremely effective propagator for my greenhouse / polytunnel. The "grow your own" pots ar... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

What a disappointment this product is. I followed all the instructions to the letter and yet lettuce was so bitter it was inedible. 3 pods grew nothing at all for tomatoes. 1 tomatoe pod grew 3 toma... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I really love your plant growing station. It is very convenient, efficient, and beautifully designed — it looks perfect in my kitchen. My only suggestion would be to offer mixed packs of 3 pods... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Its kind of fun to grow little plants using this system but I wish you sold variety packs ie 3 different plants in one pack. Buying 2 or more different packs to accomplish variety plus shipping costs... もっず芋る

䌁業が回答したした

䌁業情報

  1. 庭園

圓該䌁業による蚘述

Click & Grow creates smart electronic indoor gardens that allow anyone to effortlessly grow vitamin-rich leafy greens, herbs, fruits, and vegetables 365 days a year. Sustainable, free of pesticides and other harmful substances.


連絡先

3.4

たあたあ

TrustScore 5段階評䟡の3.5

234件のレビュヌ

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5぀星のうち5の評䟡

A very cool piece of kit

This is actually a very cool piece of kit. I am using it both for regularly use of herb but also as an extremely effective propagator for my greenhouse / polytunnel.

The "grow your own" pots are very good.

Customer services is extremely responsive. I had help from Kai when first getting started.

A great experience and I will be back for more!

2025幎12月17日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

Sounds like a perfect experience, glad we were able to accommodate that for a more veteran gardener!

If anything pops up (plants or questions) then let us know!

5぀星のうち1の評䟡

Do not waste your money on this!!

What a disappointment this product is. I followed all the instructions to the letter and yet lettuce was so bitter it was inedible. 3 pods grew nothing at all for tomatoes. 1 tomatoe pod grew 3 tomatoes. I wish I had read the reviews before wasting my money.

2026幎3月7日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

Really sorry to hear that - we'd love to help out when you send our support team a message!

I think we can help with some tips and tricks (e.g lettuce wants to be harvested within a month of sprouting for best taste; or helping pollinate the tomatoes when they grow flowers).

And as always - if any of the pods didn't sprout, we replace them for free!

5぀星のうち5の評䟡

Really like this garden

I've had such good returns on the pods I ordered. Everything growing well and I am about to harvest the first of my mini tomatoes. A treat to see the tiny tomatoes grow and ripen. I've not had to buy lettuce at the store since the pods grew enough for a good salad almost every day.
I was careful to hand pollinate the tomatoes and used a small paintbrush to do that. A little poke daily while the flowers bloomed seems to be enough.
I'm happy enough with the results to order different things each time one of the pods has done it's job and needs to be replaced.

2026幎2月14日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

Such success - we're so happy to see that! Here's to many more great outcomes and if we can help support the plants along the way then please let us know :)

5぀星のうち4の評䟡

Great customer service

Great customer service, prompt response. The products are great and good quality. The only cons is the accessories are always out of stock.

2026幎1月29日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

Thanks for the feedback, truly appreciate it :)
We'll try to get the accessories back in stock as soon as possible. If the product page has a "notify me" button available then definitely use that as well to be kept in the loop!

5぀星のうち4の評䟡

If you like flowers all year round
.

Everything I have attempted to grow, has grown. My focus has been on the flowers and they have all done amazingly well and they last for months. Some were slow starters and would be puny for quite a while but then they seem to settle into their pod and -
BOOM - growth spurt and flowers soon follow - lots of flowers. Have just put a wild strawberry into play - the first non-flower - and my fingers are crossed it does well.

2026幎1月24日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

Great feedback and glad to hear they did grow into their true, best selves.
Strawberry is a bit like a flower but it will need to be thinned (check our guides and/or app) and pollinated to have the absolute bestest results!

5぀星のうち2の評䟡

The only plant that grew was basil

The only plant that grew was basil. Three chive pods and 2 mint pods never germinated.

2026幎1月23日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

Agh, that sucks! We'd love to help out so send us a message to our support team and they'll help troubleshoot any possible issues as well as send you free replacement plants!

5぀星のうち5の評䟡

I really love your plant growing station..

I really love your plant growing station. It is very convenient, efficient, and beautifully designed — it looks perfect in my kitchen.

My only suggestion would be to offer mixed packs of 3 pods (for salads, herbs, and flowers). That would make it easier to try a wider variety of plants.

I also wanted to ask if there is a solution in case a seed does not germinate. This has happened to me several times with cherry tomatoes.

And the special marker or labels in set would be a value.

2026幎1月12日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

How wonderful to hear that - we aim to please!

Mixed 3-packs is definitely a great suggestion that's been suggested, we don't have an ETA on those yet, unfortunately.

Label set sounds amazing!

If it should happen that a pod doesn't germinate then you can simply reach out to us through email or website and we'll help troubleshoot the issue and send a free replacement for you as well :)

5぀星のうち5の評䟡

The Best Way to grow herbs

I just started my Click and Grow garden. It was super easy to put together, and I am anxiously awaiting my herbs and flowers to grow!

2026幎1月1日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

That is such a delight to hear! Keep us posted, we're waiting with you ;)

5぀星のうち5の評䟡

This is a yes please and thank you


The company does a great job delivering the product with easy directions. It’s effortless. It’s an emotional connection. A mirrored end table is an ideal ecosystem. The first bloom is an experience.

2025幎12月26日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

What great, succint feedback - we truly appreciate you and your thoughts. Hope that the growing journey continues to be awesome and if any questions pop up along the way then definitely let us know!

5぀星のうち5の評䟡

Great Customer Service

Firstly, Kai in Customer Service was a huge help when I messed up my order. That is so rare nowadays. I didn't open the box until after we returned from vacation and I was missing a pod cover. No problem, Kai sent me three at no charge. So appreciated.

And the excitement now of watching everything grow is the best feeling ever. I have all these little mini herbs growing and the excitement everyday is so fun. Thanks for a great experience all around.

2025幎11月30日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

This is wonderful to hear, thank you for the kind words!
So great that the herbs are offering you such joy as well - keep us posted!

5぀星のうち1の評䟡

Overhyped

Overhyped, high-maintenance, and a waste of money and water

I am extremely disappointed with the Click & Grow garden. It is marketed as an easy, low-maintenance solution, but in reality it is exactly the opposite.

The system is high maintenance, performs poorly, and uses an unreasonable amount of water. Despite carefully following the instructions, I repeatedly encountered algae growth, weak plant performance, and recurring issues that required constant intervention. This completely undermines the promise of an “automated” garden.

The customer service experience only added to the frustration. Issues are dragged out through repeated back-and-forth chats without resolution, ultimately ending with the claim that it is “too late” for a refund. This approach feels more like a tactic to exhaust customers than to genuinely help them.

Between the excessive water usage, ongoing maintenance burden, persistent algae problems, and frustrating customer support, this product is overpriced and overhyped. I genuinely regret purchasing it and would not recommend it to anyone seeking a simple or sustainable indoor gardening solution.

Save your money — and your water.

2025幎12月1日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

Hey Lucia!

Sorry to hear that the garden and plants weren't the best experience for you.

As we've seen from prior communication then there were multiple instances of trying to troubleshoot what went wrong as well as offering solutions to fix, so plants could grow and thrive.
The water usage/adding should happen every 2-3 weeks and around 135 oz at a time for 9 plants. If there are fewer plants then the consumption will also be lower.

Algae tends to grow when plant debris finds its way into the water tank, so definitely make sure to close up any un-used holes.

In general it feels that there's a bit of a mismatch of expectations, and we would love to get more feedback on that from you if you're up for it!

5぀星のうち3の評䟡

Its kind of fun to grow little plants


Its kind of fun to grow little plants using this system but I wish you sold variety packs ie 3 different plants in one pack. Buying 2 or more different packs to accomplish variety plus shipping costs becomes prohibitively expensive. I recently bought 2 packs and with shipping the bill was close to $50.

2025幎12月12日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

That's definitely a good idea for the future! Currently the most we have in that regard are the 9-pack mixes which have some variety in them at least, so you can definitely try those out.
Let us know how those feel like!

5぀星のうち1の評䟡

Great idea, but it doesn't fully work

It's a great idea, but unfortunately it doesn't fully work: 3-6 out of each 10 pods just don't grow, even if super new (if they're a couple of months old, than usually _nothing_ grows). You can actually see that the pods are badly made: some sort of industrial process that many times leaves seeds on the outside (!!!) or seeds totally missing. It would be MUCH better to just offer empty pods, then, and sets of seeds. Also, what's the point in selling boxes with 9+ pods?! The minimum seems to be 3, which is already too much - why not allow us to pick and choose, and/or offer sets with just 1-2 of each? So, all in all, it's a good hardware, with awful "software". I hope some other company starts to produce the pods, so I can still enjoy the herbarium. I would use it MUCH more if I could have more quality on the plants.

2025幎11月20日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

Hey!

Very sorry to hear about your less than ideal experience.
Firstly, we always replace faulty pods so definitely reach out and we'll help replace them! We'll help go over the growing conditions just in case as well.
Generally, the "best before" date is to use the pods within a year when kept in dark, cool and dry conditions.

Secondly, the seeds are inserted from the top down and are firmly in place. What you're probably seeing are the slow-release nutrient balls (greenish-yellow). I could be wrong but reach out, let us know with a few photos and we can hopefully help out.

Thirdly, we do offer Grow Anything pods, which have the benefit of the nutrient-filled pod, allowing you to use your own preferred seeds.

Fourthly, 9+ boxes are for users who want to grow larger quantities in larger gardens - simple as that. There's variations with mixes as well. In general, the production and packaging sizes has been due to limiting costs to optimal levels.

Overall, great feedback and thoughts!
We'd love to hear more so definitely reach out, and we can help replace any faulty pods as well ;)

5぀星のうち5の評䟡

Soddisfatta

Servizio clienti ottimo ( ho dovuto cambiare indirizzo in corsa) , spedizione piuttosto veloce. Prodotti per me ottimi, tutto mi cresce bene

2025幎11月1日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

That is awesome to hear - we're glad to have helped out so fast!
Great job on growing your plants, I hope they bring you much joy!

5぀星のうち1の評䟡

2 out 3 strawberry pods did not grow

2 out 3 strawberry pods did not grow. Looks dead. Online request for replacement is so long. Asked for serial no. I don't keep packaging or know when I planted them. Just know 2 out of 3 didn't grow. It's hit and miss I guess. Im not convinced click grow.

2025幎11月12日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

Hey there - really sorry to hear the strawberries didn't work out for you!

We will absolutely replace the faulty plants for you when you contact us.

The serial no. and the other questions when filling out the replacement form are there for improving our product (e.g keeping track of how many total plants are successful etc.).

So! If you'd want to try again then definitely let us know, we'll send out a replacement as planned and maybe that will help change your mind on the review ;)

5぀星のうち1の評䟡

Never received

Never received

2025幎10月13日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

Hi Heather, I'm very sorry to hear your package hasn't arrived. If you haven't then definitely reach out to our team directly, and we will help make sure your order reaches you safe and sound.
There might be some issues with Canada Post strike at the moment so make sure to let us know and we'll help out! :)

5぀星のうち5の評䟡

Great product and customer service

Great customer service and impressive and quality, albeit slightly on the expensive side, products.
My original order was made by mistake (a misalignment about a bday gift), I asked for cancelation and full refund, which was immediately approved and I got the refund requested almost the same day.
My second order was the Hydrovase, with which I am quite happy. Have it for a month already and it's really nice.
For sure will make a second order, either for myself or for a friend.

2025幎7月21日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

So glad we were able to help out in such a swift manner, and that you've been enjoying your Hydrovase ;)

5぀星のうち5の評䟡

Very fast delivery

Very fast delivery, really happy with my purchase ☺

2025幎8月21日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

That's awesome to hear - have fun! And keep us posted if any questions come up along the way.

5぀星のうち1の評䟡

Had this for three years

Had this for three years and tried most of the pods for this. It’s crap. It’s not even nice to have if you are going away or if you really wanna grow tomatoes or strawberries.

2025幎8月16日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

I am very sorry to hear that you've had a bad experience over such a long period of time. Definitely reach out to our Support team and they will help troubleshoot and replace any faulty pods for you!

5぀星のうち1の評䟡

Terrible customer service

FYI , this is the first review of any company I have ever written.

Terrible customer service . I have been ordering from Click and Grow for years and have recommended them family members.

For years , all my orders have come to correct address . My last order was sent to an old address of 4 years ago because of a glitch in the purchasing app they use . My current address is default address , so not sure how that even happened .I didn’t even own click and grow at that time .

No replacement or even partial refund was offered . Just a series of rude email replies .

There are other companies that sell hydroponic pods ( Amazon has several ) and I will switch . May try to make my own.

Terrible customer service over a $50 order .

2025幎8月14日
自発的なレビュヌ
Click & Grow ロゎ

Click & Grow からの回答

I am sorry to hear about your experience with the address. From our end, it doesn't look to have changed automatically, unfortunately.
Either with us or other companies, definitely make sure to check the order confirmations that are sent out to double check that all the information is correct.

If we can still help to manage to turn the experience into a better one then please reach out and we'd love to try :)

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