Liberyta レビュヌ 

15
•
TrustScore 5段階評䟡の2

2.0

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連絡先

2.0

期埅以䞋

TrustScore 5段階評䟡の2

15件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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ネガティブなレビュヌの 100に回答しおいたす

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この䌁業を閲芧した人は、以䞋の䌁業も閲芧しおいたす。

2.0

すべおのレビュヌ

(15)

過去12か月のレビュヌ数: 15ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

cheap Chinese Knockoff

Do not buy from here cheap Chinese knock off be warned. Total waste of money.

So now they contact me and try and bribe me with new order or refund to remove this feedback Go Trustpilot. Time for resolution has past Liberyta improve and stop falsely advertising items. 11/09/2026

12/09/2026 contacted me again to.withdraw my Paypal complaint. Deception and false advertising these poor knock offs need to be stpped

2026幎9月1日
自発的なレビュヌ
Liberyta ロゎ

Liberyta からの回答

Dear Customer,we appreciate your feedback and apologize for any inconvenience caused. We take customer satisfaction seriously, and we’d like to assist you further. Please send your order details to our support team at service@liberyta.com, and we’ll ensure your case is handled properly. Thank you for giving us the chance to help.

5぀星のうち1の評䟡

Dog bed too small

The dog bed i ordered was not 50cm as advertised , it was a tiny bed even a jack Russel dog wouldn't fit in it. I think this site's a scam

2026幎8月29日
自発的なレビュヌ
Liberyta ロゎ

Liberyta からの回答

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@liberyta.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

5぀星のうち1の評䟡

Pretty certain that I’ve been duped

Pretty certain that I’ve been duped. Tracking has not updated for over a week now. Proceed with caution if you’re thinking of ordering anything from them. These guys need to get proper jobs!

2026幎8月18日
自発的なレビュヌ
Liberyta ロゎ

Liberyta からの回答

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@liberyta.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

5぀星のうち1の評䟡

Avoid avoid

This company cannot be trusted.
AVOID! AVOID!
No info on who they are or where they are and open ended comments about import taxes not revealed before you pay.
I let my order stay in the cart while I checked them out. Meanwhile I was offered a 10% discount and almost immediately they upped it to 15% off.

2026幎8月20日
自発的なレビュヌ
Liberyta ロゎ

Liberyta からの回答

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@liberyta.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

5぀星のうち1の評䟡

Do not buy from this companyy

Terrible company. I order a hat and when it arrived it had been packaged so it was flattened completely and unwearing and unable to get back into the shape shown on the website. When I email they say they will send another but when asked if it will be packed properly they jst send the same generic message. My advise steer clear of this company as I am in for a long haul to get my money back

2026幎8月5日
自発的なレビュヌ
Liberyta ロゎ

Liberyta からの回答

Dear Customer:
Thank you very much for taking the time to provide us with feedback.
We sincerely apologize for the damage to your package during transit, rendering the product unusable. We fully understand the inconvenience and disappointment this may cause. Ensuring your product arrives undamaged is our fundamental responsibility.
To resolve your issue as quickly as possible, please contact our customer service email: service@liberyta.com. Our professional customer service team will prioritize your request within 24 hours of receiving your email and provide you with the best solution.
We will handle this matter properly until you are completely satisfied. Thank you again for your trust and patience.

5぀星のうち1の評䟡

Bought a motorcycle disc alarm

Bought a motorcycle disc alarm , doesn't work no replies to e mails.
They have now contacted but wanted video of it not working? Then sent a link with an offer to replace if I paid the postage, the link didn't work .let's face it I'll avoid this seller in future and put the lock in the bin, and advise you to look at the reviews.

2026幎8月4日
自発的なレビュヌ
Liberyta ロゎ

Liberyta からの回答

Dear Customer,we appreciate your feedback and apologize for any inconvenience caused. We take customer satisfaction seriously, and we’d like to assist you further. Please send your order details to our support team at service@liberyta.com, and we’ll ensure your case is handled properly. Thank you for giving us the chance to help.

5぀星のうち1の評䟡

When can I get my order not satisfied


When can I get my order not satisfied with the service.

2026幎7月18日
自発的なレビュヌ
Liberyta ロゎ

Liberyta からの回答

Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent shopping experience did not meet your expectations and fully understand your feelings. We promise to prioritize your issue and resolve it as soon as possible. If you have not yet received your goods, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email: service@liberyta.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends, thank you very much.

5぀星のうち1の評䟡

I am extremely disappointed with the quality and size and lack of communication

I am extremely disappointed with the cat tunnel bed I purchased. The advertisement made the product look fantastic; however, the item I received is nothing like what was advertised.

It arrived vacuum-packed and completely flat, with a separate piece of material that needed to be zipped on. Unfortunately, despite being unpacked for some time, it has never regained its advertised shape or size. In reality, it is significantly smaller than expected and bears little resemblance to the product shown in the advert.

I am also unhappy that I submitted a complaint through your online form over two weeks ago and have not received any response whatsoever. A lack of communication only adds to my frustration.

Had this item cost £5, I might have accepted the poor quality. However, at £27, I expected a product that matched its description and was fit for purpose. As it stands, it is not being used at all because my cat is far too large for it—the bed looks completely unsuitable, despite the advertised dimensions and appearance.

2026幎6月25日
自発的なレビュヌ
Liberyta ロゎ

Liberyta からの回答

Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@liberyta.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.

5぀星のうち1の評䟡

Don't buy from them.

Sent incorrect product. Taken weeks to arrive. Not yet responded to emails..

2026幎7月8日
自発的なレビュヌ
Liberyta ロゎ

Liberyta からの回答

Dear Customer,we appreciate your feedback and apologize for any inconvenience caused. We take customer satisfaction seriously, and we’d like to assist you further. Please send your order details to our support team at service@liberyta.com, and we’ll ensure your case is handled properly. Thank you for giving us the chance to help.

5぀星のうち1の評䟡

Absolutely terrible

Absolutely terrible! Ordered a nice looking cat tunnel and got sent what I can only describe as a couple of random pieces of material (which were no use to anybody or a cat)

Customer service utterly abysmal - must be a chat bot which just offers a discount on your next purchase

Avoid!

2026幎6月19日
自発的なレビュヌ
Liberyta ロゎ

Liberyta からの回答

Dear Customer,we take your feedback seriously and apologize for any disappointment. If you feel the item didn’t match the description, please send your details to our support team at service@liberyta.com. Our team will evaluate your case and work towards a satisfactory resolution.
We sincerely apologize for the disappointing experience you had and fully understand your frustration.We take your feedback very seriously and will review our service to prevent this from happening to other customers.

5぀星のうち3の評䟡

Second chance

Amended Review
Similar to others, I am still waiting for my item to arrive & there isn’t a way to track yr order, to contact anyone & had I have had NO REPLY from them.

Having now received my items & had emails from them. I am upgrading my review, the product is great value, delivery was excellent & hopefully Liberyta will improve even more.

Believe in giving everyone a chance.

2026幎5月31日
自発的なレビュヌ
Liberyta ロゎ

Liberyta からの回答

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@liberyta.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

5぀星のうち1の評䟡

Absolutely awful

Absolutely awful. Ordered canvas shoes beginning of May they still haven’t arrived. I’ve tried to contact Liberyta on countless occasions by email without any reply or communication. They have taken my money but not provided the goods. Never buy from this company. I had to re purchase from another company

and at almost half the cost.

2026幎5月28日
自発的なレビュヌ
Liberyta ロゎ

Liberyta からの回答

Dear valued customer,
Thank you for sharing your feedback. We sincerely apologize for the frustration caused by your recent experience.
We understand that you were seeking reviews before ordering, and we regret that you felt unheard when your order did not arrive. We take such matters very seriously. As a licensed and registered company, we strive to resolve every customer concern promptly and fairly.
Please do not hesitate to contact our dedicated support team atservice@liberyta.com , and we will gladly cooperate.
Your experience has been highlighted to our team as an opportunity to improve our communication and service resolution processes. We hope to have the chance to restore your trust in the future.
Thank you again for bringing this to our attention.

5぀星のうち1の評䟡

Don’t touch with a barge pole

Waited a very long time for purchase, communication with there support team poor. Asked for a refund when item was late and got offered £5 which I refused.

My e mails are no bouncing back and it looks like they have changed there name. Item was received eventually but way too late. Also they are based abroad not uk.

2026幎5月6日
自発的なレビュヌ
Liberyta ロゎ

Liberyta からの回答

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@liriosa.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

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