So many errors.... it gets worse and worse with every update they make. You delete episodes, but they do not delete the files, you try to delete one file and then it is still there... plus, it... ãã£ãšèŠã
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Chris at Libsyn took the time to personally solve my problem by figuring out the *reason* Apple was not uploading the latest episode and then FIXING it!!! Upload was immediate. Thank you. He also sent... ãã£ãšèŠã
Top notch customer support. Chris provided very timely support and simplified the solution for me. This is the second time I've accessed customer support and they have been great both times. Very re... ãã£ãšèŠã
One of the destinations for my podcast (only one of them) failed to update to include my most recent episode. I was very certain it was the destination's problem--but, just in case, I asked our team a... ãã£ãšèŠã
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Start your own podcast today with podcast hosting from Libsyn and connect with audiences worldwide. Libsyn's publishing platform distributes your content everywhere you want to be - including Apple Podcasts and Spotify.
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2403 Sidney St, Suite 210, 15203, Pittsburgh, ç±³åœ
- support@libsyn.com
- libsyn.com
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Thanks Rich H!
Rich H. in customer support handled my problem with grace, skill and a friendly attitude. I am going to talk up Libsyn with my publishing colleagues, and mention Rich H. in particular. In a world of shoddy customer service, Libsyn is several cuts above.
Excellent Customer Services CoupledâŠ
Excellent Customer Services Coupled with an easy-to-use platform.
Amazing customer support and product
It Keeps Getting Better
After more than ten years hosting two other podcast shows with Libsyn, I've just added my 3rd. All I can say is that the service has always been reliable, and now Libsyn 5 takes that experience to a new level.
Libsyn has made this process so simple
Libsyn has made this process so simple. Iâm new to the podcasting thing. So I was nervous going into it. I was able to figure out a lot and the trainings are so helpful as well. Iâm excited about continuing to grow in podcasting with Libsyn.
Quick customer service
Quick customer service to help me gain access to the material! I appreciate your behind the scenes team! Thank you!
Libsyn made everything so easy
Libsyn made everything so easy. All I had to do was upload my podcast and add a description and they took care of the rest!
IT'S ALL A PROCESS
I have just begun my podcasting journey and so there has been a bit of a learning curve. Ben, the Libsyn associate explained the difficulty to me, which allowed me to continue with my desired schedule. He was very informative and patient, which I deeply appreciated. Looking forward to working with Libsyn!
Great experience
Quick and correct assistance on theâŠ
Quick and correct assistance on the first call.
A great experience in 2005, and now.
We used Libsyn back in 2005 when another friend and I started podcasting. There were very few hosting options back then, so we went with Libsyn and were happy.
I chose them again and the things they learned in the last 15 years make the experience even better. I haven't even began to explore all of the cool features they have.
Excellent Service
Excellent service by Colt. Very prompt responses to my needs.
Easy enough for excellence
I'm new to podcasting and this is so user friendly. I don't feel overwhelmed or inadequate when using the site.
Live help could be better
The amount of training about the platform is great. The one area that I think needs improvement is that the live help is not great. I have never got it to work and the one time when I did send you a ticket I did not get a timely response.
Smart staff, always helpful
Libsyn's support has been consistently prompt, courteous, and helpful. It's always a challenge to communicate only by email with support staff, but overall, the people I've dealt with have done a great job understanding and responding to my specific questions in a timely manner. This hasn't always been my experience with other companies, so I'm even more happy to give Libsyn a good review!
Prompt helpful service!
The customer service adviser was great.
Kind, helpful, thorough support
Libsyn support was so kind and helpful to me. I emailed and got to talk to the same person till it was resolved. And they made sure my podcast wasn't deleted while we sorted out the payment glitch.
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