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4.0

ほが満足

TrustScore 5段階評䟡の4

14件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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通垞1カ月以䞊経っおから回答

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5぀星のうち5の評䟡

Jeg havde en virkelig god oplevelse hos


Jeg havde en virkelig god oplevelse hos Lié Studio!

Servicen var super imÞdekommende, og jeg fÞlte mig godt hjulpet hele vejen. Tasken jeg kÞbte er både utrolig flot og i virkelig god kvalitet - man kan virkelig mÊrke, at der er kÊlet for detaljerne.

Kan helt klart anbefales :-)

2026幎4月16日
自発的なレビュヌ
5぀星のうち5の評䟡

I bought several times something at the


I bought several times something at the store and I absolutely love my purchases. I wear them every day (belts, necklace). The staff was always so sweet and helpful. Quality is great!

2026幎3月31日
自発的なレビュヌ
Lie Studio ロゎ

Lie Studio からの回答

Hi Karin,

Thank you so much for your kind words!

We’re so happy to hear you love your pieces and wear them every day - it truly means a lot to us.

Hope to see you again soon.

5぀星のうち5の評䟡

Jeg havde en virkelig god oplevelse hos


Jeg havde en virkelig god oplevelse hos Lié Studio. Jeg kÞbte både smykker og en taske, og jeg er simpelthen så tilfreds med det hele. Kvaliteten er virkelig lÊkker og man kan tydeligt mÊrke, at der er tÊnkt over både materialer og design.

Betjeningen var også helt i top. Personalet var utrolig sÞd og imÞdekommende, hjÊlpsomme og gav sig tid til at rådgive uden at vÊre påtrÊngende. Det gjorde hele oplevelsen mega god.
Alt i alt en virkelig positiv oplevelse, og jeg vil helt klart anbefale Lié til alle der vil have lÊkre smykker og tasker.

2026幎4月1日
自発的なレビュヌ
Lie Studio ロゎ

Lie Studio からの回答

Hej Caroline,

Tusind tak for sin sÞde besked.

Vi er glade for at hÞre, at du har haft en sÃ¥ god oplevelse hos – og at bÃ¥de smykker og taske lever op til dine forventninger.

Det betyder meget for os at hÞre, at kvalitet, design og service har gjort indtryk.

Din anbefaling varmer virkelig, og vi sÊtter stor pris på, at du har taget dig tid til at dele din oplevelse.

5぀星のうち5の評䟡

Smukke smykker i charmerende butik

Fantastisk charmerende butik, high-end. God, venlig og kompetent personale. Meget smukke produkter elegant prÊsenteret. Min lille gravhund fik endda en skål vand imens vi blev ekspederet. Vi kommer snart igen og har anbefalet til andre.

2026幎1月24日
自発的なレビュヌ
Lie Studio ロゎ

Lie Studio からの回答

Hej Sophie,

Mange tak for din besked.

Det glÊder os virkelig at hÞre, at du havde en sÃ¥ god oplevelse i butikken – og hvor er det dejligt, at din lille gravhund ogsÃ¥ blev forkÊlet med en skÃ¥l vand.

Vi sÊtter stor pris på dine sÞde ord om både vores team og produkterne, og det betyder meget, at du allerede har anbefalet os videre.

Vi glÊder os helt vildt til at byde jer velkommen igen!

5぀星のうち5の評䟡

I just received my replacement earring


I just received my replacement earring and I’m truly very grateful.

This is not my first piece from Lie Studio. One of my favorite rings is also from them, and their jewelry has become a special part of my collection.

I recently lost one earring from a pair I had bought a couple of years ago, and although individual replacements are not usually offered, their team kindly made an exception for me and sent one single earring free of charge.

I really appreciate this gesture. It was incredibly thoughtful and made me appreciate the brand even more.

I honestly couldn’t be happier with both the product and the customer service.

2026幎3月29日
自発的なレビュヌ
Lie Studio ロゎ

Lie Studio からの回答

Hello Alexandra,

Thank you so much for your kind message.

It warms our hearts to know that our jewelry has become part of your personal collection over time, and that both your ring and earrings hold a special place for you.

We were very happy we could help in this situation – even in a small way – and it means a lot to hear that it made a difference for you.

Your kind words about our products and service truly mean so much to us!

5぀星のうち5の評䟡

Jeg er fan!

Jeg er vild med min Norma Tote. Oser af kvalitet - smuk smuk farve i sepia brun og uhyre praktisk i design og stÞrrelse. Mit nÊste kÞb bliver en Norma Tote i ruskind. Er også glad for smykkerne, der kan kombineres på utallige måder. Jeg er fan!

2026幎3月2日
自発的なレビュヌ
Lie Studio ロゎ

Lie Studio からの回答

Hej Lise,

Tusind tak for din besked.

Det gÞr os glade at hÞre, at du er sÃ¥ begejstret for din Norma Tote – og vi elsker, at bÃ¥de farven og det praktiske design lever op til dine forventninger.

Hvor er det dejligt at hÞre, at vores smykker også er blevet en del af din stil og kan kombineres på kryds og tvÊrs.

Tusind tak fordi du er fan – det betyder virkelig meget for os!

5぀星のうち1の評䟡

The new bag I received was in terrible


The new bag I received was in terrible condition. The fur kept shedding, and it was clearly damaged—anyone could see it at a glance. I am still shocked—how could a new bag be sent in such an obviously damaged state? What’s even more concerning is how poorly the return process was handled afterward. The staff’s attitude during the final handling reflected the bag’s condition.

I received confirmation three times via email that the refund would be issued to my credit card. In the meantime, they sent me a gift card, so to be safe, I double-checked that the refund would still be issued to my credit card before using the gift card. I felt compelled to use the gift card to help restore the company’s image regarding the condition of the bag, and I even had to purchase additional items.

The real issue, however, arose afterward. Their attitude, combined with the email stating that the refund had been issued as a gift card, is completely unacceptable. Over the course of 12 email exchanges, the credit card refund was confirmed three times, yet the company now claims that the problem was due to my allegedly “mistaken click” in their automatic system. This is despite multiple confirmations from their own staff.

I find this situation extremely unfair and untrustworthy, and I will continue to post reviews to ensure that others are aware and do not receive products from such a company.

2025幎12月4日
自発的なレビュヌ
Lie Studio ロゎ

Lie Studio からの回答

Hello Hyo Joo Lee,

Thank you for your message.

We’re very sorry to read about your experience and regret that it led to frustration.

We’re glad that we were able to resolve the issue in the end, but we truly understand that the process did not feel satisfactory along the way.

Thank you for sharing your feedback — we take it seriously and will use it to improve our service going forward.

5぀星のうち1の評䟡

Elly Necklace-Poor Quality

I purchased the Elly Necklace. First the delivery was lost and then 2 years and 3 months later, the necklace has lost its polish and it is black and unwearable. The answer from customer support was: the warranty is two years and we won’t do anything. That the necklace was unwearable already prior to the end of warranty and irrespective of warranties that a necklace for 300€ is basically for the bin after 2 years and 3 months speaks for itself. Very bad quality, very poor customer service. I do not recommend anyone to purchase. The quality and price is definitely out of proportion.

2025幎10月17日
自発的なレビュヌ
Lie Studio ロゎ

Lie Studio からの回答

Hi Ann,

Thank your for your message.

We would like to kindly clarify that the warranty is 2 years from the date of delivery.

In this case, the changes you are describing are due to natural oxidation of the material over time, which can occur with wear and exposure to air, moisture, and other external factors.

For any future concerns, please don’t hesitate to reach out within the warranty period so we have the opportunity to look into it and assist you in the best possible way.

5぀星のうち5の評䟡

Helt fantastisk kundeservice

Helt fantastisk kundeservice, smukke smykker og eksklusiv indpakning.

Bestemt ikke sidste gang jeg har kÞbt noget herfra!

2025幎7月8日
自発的なレビュヌ
Lie Studio ロゎ

Lie Studio からの回答

Hej Nicoline,

Mange tak for din fine besked!

Det gÞr os virkelig glade at hÞre, at du har haft en så god oplevelse med både vores kundeservice, smykker og indpakning.

Vi sÊtter stor pris på din stÞtte, og glÊder os til at byde dig velkommen en anden god gang!

5぀星のうち5の評䟡

Fantastisk kundeservice

Fantastisk kundeservice! Da jeg havde brug for hjÊlp, var de imÞdekommende og lÞsningsorienteret hele vejen igennem. Udover smukke produkter, yder de fantastisk service. De bedste anbefalinger herfra.

2025幎5月12日
自発的なレビュヌ
Lie Studio ロゎ

Lie Studio からの回答

Hej Mai,

Tusind tak for dine fine ord.

Vi er meget glade for at hÞre, at du har haft en god oplevelse med både vores produkter og kundeservice.

Din anbefaling betyder rigtig meget for os!

5぀星のうち1の評䟡

I had high expectations for Lié Studios


I had high expectations for Lié Studios based on their branding, but unfortunately, my experience was far from what I hoped. The quality of the products does not match the price point - everything feels overpriced for what you actually get. Customer service was slow to respond and unhelpful when I reached out with an issue regarding my order. Shipping also took longer than stated, and the packaging arrived damaged. I won’t be ordering from them again.

2025幎4月9日
自発的なレビュヌ
Lie Studio ロゎ

Lie Studio からの回答

Hello Ella,

Thank you for sharing your feedback.

We are very sorry to hear about your experience and that it did not live up to your expectations.

We are sorry to hear that the delivery took longer than initially stated, and that your package arrived in a damaged condition.

We always strive to respond as quickly as possible and provide prompt, helpful and supportive customer service.

5぀星のうち1の評䟡

Extremely disappointing customer service

I am incredibly disappointed with Lie Studio’s customer service and their complete lack of willingness to accommodate loyal customers. I received a pair of earrings as a gift a couple of years ago, only to find them so heavy that they were practically unwearable. At the time, I assumed this was just how their earrings were designed.

Fast forward to now, I discovered that Lie Studio has since changed the design, making the earrings much lighter—essentially fixing the very issue that made mine useless. Naturally, I reached out to their customer service, hoping for a fair resolution. Instead, I was met with dismissive responses and zero accountability.

Their reasoning? The earrings weren’t "defective" under their warranty policy. But how is it not a defect when a product is so impractical that it needs a complete redesign? Instead of acknowledging this, they repeatedly told me they couldn’t help me—except for offering a measly 20% discount on a future purchase. Why would I spend more money on a brand that refuses to stand behind their products?

It’s clear that they do not care about customer satisfaction and will hide behind technicalities rather than ensuring people are happy with their products. If you’re considering buying from them, be aware that if anything is wrong, you’re on your own—because they won’t take responsibility. Absolutely unacceptable customer service...

Would not recommend!

2025幎2月21日
自発的なレビュヌ
Lie Studio ロゎ

Lie Studio からの回答

Hello,

Thank you for your message.

The earrings were designed and produced as they were at the time you received them. If there had been any issues at that point, you were of course always welcome to contact us so we could have looked into it together.

Over time, we continuously develop our designs, and one of the changes we have made is that this style has since been produced in a different material, making them lighter.

We always offer a 2-year warranty from the date of delivery. The warranty covers defects or faults. It does not cover design changes or updated versions of the same style that have been improved or adjusted over time.

The earrings were not defective or impractical as such, and we have had many satisfied customers who have worn this style as it was originally made. We are sorry that we were unable to accommodate your request at the time.

We understand your frustration, and we appreciate you taking the time to share your feedback.

5぀星のうち5の評䟡

Fantastisk service

Jeg mistede min ene “Andrea Þrering” og skrev derfor til dem om jeg kunne kÞbe en enkelt, fordi jeg synes det ville vÊre dyrt at kÞbe en ny. De svarede med det samme at de desvÊrre ikke mÃ¥tte sÊlge dem enkeltvis, men at de havde en sample som havde en meget lille fejl. Den sendte de til min adresse helt gratis. Simpelthen sÃ¥ god service!

2024幎10月31日
自発的なレビュヌ
Lie Studio ロゎ

Lie Studio からの回答

Hej Sarah,

Tusind tak for din fine anmeldelse.

Vi er rigtig glade for at hÞre, at vi kunne hjÊlpe dig med en lÞsning, og at du har haft en god oplevelse med vores service.

Din feedback betyder meget for os!

5぀星のうち1の評䟡

Be very careful to do business with them!

Be careful to do business with them!
My daughter returned a ring by international mail because the size was not right. Lié Studio said they received an intact package, but without the ring. They could not/did not want to send over pictures or give more details on what was and what was not in the package, and they closed the case and did not return the money. I do not believe them at all, despite their 'cute' way of communicating with lots of smileys etc etc. Who on earth would pick a ring from a package, then make a new package and send it to the receivers? Absolutely unbelievable and untrustworthy....

2022幎2月14日
自発的なレビュヌ
Lie Studio ロゎ

Lie Studio からの回答

Hello,

Thank you for your feedback.

This does not sound like the standard we aim to deliver, and we are very sorry to hear about your experience at the time.

We always take cases like this very seriously and work thoroughly to investigate and clarify what has happened in order to ensure a fair outcome. We are truly sorry that you were left with this impression and experience.

We appreciate you taking the time to share your feedback with us.

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