Fantastic gym with welcoming, friendly staff and class instructors. I love the classes and attending Lifestyle Fitness in Basingstoke. Great value for money.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really good gym, always clean and well maintained. All the staff are friendly, helpful and welcoming. The equipment is modern, clean and in great condition. Overall, a really nice place to train and I... もっと見る
企業が回答しました
I enjoy every visit to Lifestyle Fitness. I am rebuilding muscle strength after weight loss. Excellent facilities, always clean, grat equipment to help me meet my goal. The staff are always friendl... もっと見る
企業が回答しました
Very good facilities. Friendly staff, Jamie deserves a special mention for introducing us to the kit and his advice to get started. Clean facilities, use of hand wipes and cleaning your kit after... もっと見る
企業が回答しました
企業情報
当該企業による記述
Lifestyle Fitness are a national UK gym chain specialising in local authority and education sector partnerships. To improve our facilities we would be grateful if you select a location before leaving a review.
Lifestyle Fitness
当該企業による記述
- • No Contracts*
- Enjoying fitness, without the commitment!
- • Free Classes*
- Our sites have a range of classes, to get you moving! Including Les Mills and Spinning - which comes at no additional cost!
- • Around the clock, unlimited fitness*
- Making fitness flexible to you!
- • Affordable 'Premium' Fitness
- Each gym is kitted out with industry leading equipment without the extortionate monthly membership cost.
- • Great facilities
- Some* of our gyms have sauna/steam rooms as standard, and some even have swimming facilities.
- • We pay you to lose weight!
- Out 'Earn While You Burn' scheme, pays members to lose weight, and there's no catch!
- • Refer A Friend
- Referring one friend = one month free! There are many other rewards ready to be gained too!
- • Booking made easy
- Booking classes doesn't have to be difficult, especially with the use of our online portal! **
- • Day Passes
- Why buy before trying? Are you staying in the local area? Take full advantage of our day passes! (We also have free ones...)
- • Airy
- All our gyms are aesthetically pleasing and present a modern feel - prompting a good workout mood.
- • Terms & Conditions
- * Subject to location ** External booking sites may have to be used, depending on location.
連絡先
Darlington, 英国
- enquiries@lifestylefitness.co.uk
- lifestylefitness.co.uk
4.5
優良
1013件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 62％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
End to end Berfin and team welcomed us…
End to end Berfin and team welcomed us to this gym, nothing was too much trouble.
Spread over 2 floors and junior friendly for the younger ones starting their fitness journeys.
2026年3月1日
Lifestyle Fitness からの回答
Dear Shamas,
Thank you so much for the fantastic review! We are absolutely delighted to hear that Berfin and the team gave you such a warm, end-to-end welcome and that nothing was too much trouble.
It is also wonderful to know that you are enjoying our two-floor layout and that you find our Cheshunt club junior-friendly for the younger ones starting out on their fitness journeys. We pride ourselves on creating an inclusive environment for all ages!
We will be sure to pass your lovely shout-out along to Berfin and the rest of the team. Thank you for being a part of our gym community!
Warm regards,
The Lifestyle Fitness Team
Very happy with the gym and staff.
2026年6月9日
Lifestyle Fitness からの回答
Dear Jane,
Thank you so much for the fantastic rating! We are absolutely thrilled to hear that you are very happy with our Macclesfield gym and staff.
We will be sure to pass your lovely feedback on to the club team!
Warm regards,
The Lifestyle Fitness Team
Great gym in good location
Great gym with excellent equipment and classes with friendly, knowledgeable instructors and staff.
2026年6月7日
Lifestyle Fitness からの回答
Dear Kate,
Thank you so much for the wonderful review! We are delighted to hear that you love our Basingstoke club's location, excellent equipment, and classes.
We will be sure to share your kind words about our friendly and knowledgeable instructors and staff with the entire team. Thank you for being a part of our gym community!
Warm regards,
The Lifestyle Fitness Team
The gym facilities and classes meet our needs
The gym facilities and classes provided closely meet our needs and now that the road has been fixed one of the annoying issues has been resolved.
It is NOT perfect but the on-site manager and staff are engaging and try hard to maintain standards.
2026年5月26日
Lifestyle Fitness からの回答
Dear Roger,
Thank you for your review and for sharing your feedback about our Lightwater club! We are very pleased to hear that our facilities and classes meet your needs, and we are glad the road repairs have finally resolved that annoying issue for you.
While we know there is always room to improve, it is wonderful to hear your kind words about our on-site manager and team. They work incredibly hard to maintain high standards and keep our members engaged, and we will be sure to pass your lovely compliment on to them.
Thank you for being a valued part of our gym community!
Warm regards,
The Lifestyle Fitness Team
Exceeded expectations
Easy to get started. Good equipment. Friendly professional staff. And excellent start with Barry as my personal trainer.
2026年5月30日
Lifestyle Fitness からの回答
Dear Mark,
Thank you so much for the fantastic review! We are delighted to hear that your experience at Basingstoke has exceeded expectations and that you found it easy to get started with us.
It's wonderful to know you're enjoying the equipment and interacting with our friendly, professional staff. We will be sure to pass your special shout-out along to Barry, he will be thrilled to hear he's given you such an excellent start to your personal training journey!
Thank you for being a part of our gym community!
Warm regards,
The Lifestyle Fitness Team
Great classes
2026年5月30日
Lifestyle Fitness からの回答
Dear Jo,
Thank you so much for the wonderful rating! We are absolutely thrilled to hear that you are enjoying our great classes at Lightwater.
We appreciate you taking the time to share your feedback!
Warm regards,
The Lifestyle Fitness Team
great staff very helpful
2026年6月5日
Lifestyle Fitness からの回答
Dear Michael,
Thank you so much for the fantastic rating and your kind words! We are absolutely thrilled to hear that you find our staff so great and helpful.
We will be sure to pass your lovely feedback on to the club team. Thank you for being a part of our gym community!
Warm regards,
The Lifestyle Fitness Team
Outdated machines/ treadmills
Outdated machines/ treadmills, not even a vending machine inside for drinks
2026年6月1日
Lifestyle Fitness からの回答
Dear Andrew,
Thank you for your feedback regarding our Bootle club. We are sorry to hear that you are disappointed with the condition of our machines and treadmills, as well as the lack of a vending machine.
We take all member feedback seriously as we look for ways to upgrade our facilities. Your notes regarding the equipment and refreshment options have been passed directly to the club's management team for review.
Thank you for helping us identify areas where we can improve.
Warm regards,
The Lifestyle Fitness Team
Very good gym 👌😍
2026年5月29日
Lifestyle Fitness からの回答
Dear Member,
Thank you so much for the kind words! We are absolutely thrilled to hear that you think we are a very good gym.
We love having you as part of our fitness community and look forward to seeing you at your next workout!
Warm regards,
The Lifestyle Fitness Team
It's a nice little gym.Friendly staff…
It's a nice little gym.Friendly staff ,just needs to be a bit bigger. With more equipment. the price for the membership is cheap.
2026年5月28日
Lifestyle Fitness からの回答
Dear Gary,
Thank you for your review and for highlighting our friendly staff and great membership value at Peterborough!
We really appreciate your feedback regarding the gym size and equipment selection. We are always looking for ways to improve our members' experience, so we will be sure to pass your suggestions on to the club management team.
Thank you for being a part of our gym community, and we look forward to seeing you at your next workout!
Warm regards,
The Lifestyle Fitness Team
I cancelled my membership and provided…
I cancelled my membership (moving from Canterbury) and provided the required month’s notice. I received an acknowledgement email confirming the date my membership would end, yet the gym continued to charge me after that date. Despite providing evidence of the cancellation confirmation, they have refused to refund the money taken. Very disappointing customer service and an unfair experience.
2026年6月6日
自発的なレビュー
Lifestyle Fitness からの回答
Dear Consumer,
Thank you for bringing this to our attention. We are very sorry to hear about the billing issue following your cancellation at our Canterbury club, as this is certainly not the experience we want to provide.
We would like to investigate and resolve this for you as quickly as possible. Could you please reach out to us directly at Membership.Canterbury@lifestylefitness.co.uk with your full name and membership number?
Warm regards,
The Lifestyle Fitness Team
Lifestyle Fitness からの回答
Dear Heather,
Thank you so much for your lovely review! We are absolutely thrilled to hear that you have found your tribe at our Langport club.
It is wonderful to know that you find the gym easy to access, our staff helpful, and our classes a joy. We will be sure to pass your kind words on to the team.
Thank you once again!
Warm regards,
The Lifestyle Fitness Team
Lifestyle Fitness からの回答
Hi Jay,
Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!
Healthy regards,
The Lifestyle Fitness Team
Very welcoming environment.
Very welcoming environment.
Clean and updated facilities.
Love the ladies gym area.
2026年6月1日
Lifestyle Fitness からの回答
Hi there,
Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!
Healthy regards,
The Lifestyle Fitness Team
Lifestyle Fitness からの回答
Hi Ginger,
Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!
Healthy regards,
The Lifestyle Fitness Team
Lifestyle Fitness からの回答
Hi Tim,
Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!
Healthy regards,
The Lifestyle Fitness Team
Well maintained Gym with excellent…
Well maintained Gym with excellent service and equipment
2026年6月3日
Lifestyle Fitness からの回答
Hi Brandan,
Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!
Healthy regards,
The Lifestyle Fitness Team
Generally all very good
Generally all very good, staff welcoming and friendly.
Occasional cancellation of class at short notice annoying.
2026年6月3日
Lifestyle Fitness からの回答
Hi Linda,
Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!
Healthy regards,
The Lifestyle Fitness Team
Love the gym
Love the gym. Do not love getting a parking fine when I did put in my reg. I’ve taken it in and been told the college will cancel it but have had a reminder. Cancelled because I can’t have the stress of this happening. Can’t afford fines as well as subs. Staff are lovely, Gym is clean and well set out
2026年5月5日
Lifestyle Fitness からの回答
Dear Member,
Thank you for your kind words about our clean gym and lovely team. We are very sorry for the stress the parking reminder has caused, and we completely understand how frustrating that can be.
To help reassure you, please note that while the parking system is owned by the college, our team actively submits all member details to them, and every ticket reported to us is successfully cancelled. Because the college's system is automated, a reminder letter can occasionally cross in the post while the cancellation is being processed, which typically takes up to 3 weeks.
Our club manager has attempted to reach out to you directly to confirm that your details were forwarded, but unfortunately, we haven't been able to get through. Please rest assured that if you passed your details to our team, the ticket is being taken care of.
We thank you for your feedback, wish you all the very best, and hope to see you back in the gym in the future.
Warm regards,
The Lifestyle Fitness Team
Very helpful staff,(Dani) took her time…
Very helpful staff,(Dani) took her time to explain everything.
2026年5月20日
Lifestyle Fitness からの回答
Hi Annette,
Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!
Healthy regards,
The Lifestyle Fitness Team
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