LightBurn Software レビュー 187

The support team have been really good about getting back to me. They have given me suggestions that helped in most instances. Usually the get back with me within 24 hours.

I wouldn’t recommend buying LightBurn. It costs £100, and that doesn’t even include updates. You have to pay extra just to get updates later, which feels like a rip-off. It’s really frustrating—most other programs include updates as part of the price, but with this one, you’re paying again just to fix bugs or stay up to date.

sono soddisfattissimo
persone serie che non ti abbandonano dopo aver venduto il loro prodotto grazie

A prompt and positive reply.

Very very satisfied with the support! I solved my problem very well and in a very short time! Congratulations!

Fueron muy diligentes al resolver mi solicitud,
Muchas gracias.

It does everything I need. Easy to learn. Reasonably priced. Outstanding customer service. Easy updates.

Great experience with their customer service. Quick to respond and explain clearly. The software is great. Have been using it for about 2 years with my galvo fiber laser. Was easy to get started and start producing quickly .

Excellent software and outstanding support! The software works perfectly, and the support team was incredibly responsive and professional. Every email I sent was answered quickly and clearly. I only had a few questions about the registration process, and they handled everything smoothly. Thanks again for the awesome support—highly recommended!

Wanted to find out about adding a new computer to replace 1 that failed. They solved my problem quickly and without having to jump through hoops like other company support people make you do.

Customer service was very responsive and helpful! Very easy to work with.

Great experience over all.

The software is easy to learn and understand , and the team a Lightburn offered me great support. i would highly recommend this software for laser application

It’s been a year since I entered the world of laser engraving. Choosing Lightburn has been one of the best decisions I made when purchasing my laser. I have had minor issues with the software and more complicated issues with the laser hardware. Not only did the Lightburn staff help me understand when my issues were hardware related through their own testing, any software needs were quickly resolved and made available in the next customer release. I felt I was receiving personalized support from a company who supports countless users. This level of customer support is unheard of in the software industry today. I highly recommend Lightburn to anyone seeking a software solution to their laser control needs. To the staff at Lightburn, I would like to thank each of you for not only designing and releasing an incredible product, but to the commitment you have toward your customers.

Let's start off by saying all these people on here bitching and complaining about having to pay their forgein country taxes, cheer up butter cup, I have to pay my countries taxes along with everyone else in the damn world. Next evrytime I've need support they were on cue, so for those who say otherwise check your time zones we are not all the same and check spam because 99% of the time I have a response within a hour. I am loving my lightburn and I am excited to dig deeper into millmage software

Perhaps it's because, unfortunately, I'm already used to not receiving explanations, to running into walls of silence, or to receiving excuses instead of solutions, but dealing with you has been a real help. You followed the problem, asking questions and investigating my case in a personalized way. I felt supported at all times, and above all, we were able to find a solution. I wish many large companies would learn from this HUMANE approach to problems and find real solutions.

When I had my laptop repaired, I started getting errors
when I tried to run programs with my laser that I could not get rid of. Not being very computer savvy, the support I received from lightburn was outstanding. They were very responsive, knowledgeable and extremely patient. With their expertise I have my laser back in action with no problems whatsoever. They are super.

Impeccable, je vais Sav m’a répondu quelques heures après mon mail. Merci à vous.

Atendimento muito bom estou muito satisfeito com o software LIGHTBURN

Your associate never gave up on me even when some of the directions were not intuitive to me. After several back-and-forth, the associate shared with me similar G code used on their own Foxalien CNC Machines in conjunction with lightburn, this helped immensely getting me back on my feet to the joys of lasering.
Your organization provides great customer service

I am very satisfied! Very quick response, very high problem-solving skills, and very friendly communication. Couldn't be better! Thank you very much!