LightBurn Software ロゎ
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LightBurn Software レビュヌ 187

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TrustScore 5段階評䟡の4.5

4.5

゜フトりェア䌁業
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5぀星のうち1の評䟡

I wouldn’t recommend buying LightBurn. It costs £100, and that doesn’t even include updates. You have to pay extra just to get updates later, which feels like a rip-off. It’s really frustrating—most o... もっず芋る

5぀星のうち5の評䟡

The support team have been really good about getting back to me. They have given me suggestions that helped in most instances. Usually the get back with me within 24 hours.

5぀星のうち5の評䟡

Let's start off by saying all these people on here bitching and complaining about having to pay their forgein country taxes, cheer up butter cup, I have to pay my countries taxes along with everyone... もっず芋る

5぀星のうち5の評䟡

Great service Bought camera and software. It was shipped quickly (same day) Unfortunately, Danish customs thought it was spy equipment and sent it back. After which Lightburn sent with ano... もっず芋る

䌁業情報

  1. ゜フトりェア䌁業

圓該䌁業による蚘述

LightBurn is better layout, editing, and control software for your laser cutter. It is a native application written for Windows and macOS.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

187件のレビュヌ

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ネガティブなレビュヌの 63に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

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5぀星のうち3の評䟡

It would be better to speak to someone

It would be better to speak to someone. I do not like waiting on an email response. I have had to turn people away due to no answers. It is better if you can talk to someone while sitting in front of the machine. I am still waiting on an answer fro two weeks ago.

2026幎1月14日
自発的なレビュヌ
LightBurn Software ロゎ

LightBurn Software からの回答

There are no outstanding tickets in our system with your name associated to them, but it is possible something fell through the cracks - we're very sorry if that's the case here. A two week wait is not normal or acceptable to us.

Please email us again at Support@LightBurnSoftware.com - our initial response times are generally under a few hours.

Unfortunately it would not be possible for us to provide phone support without significantly increasing the size of our support team, and dramatically raising prices to pay the additional staff.

5぀星のうち2の評䟡

have questions that can't be answered in the forum. Want to use the software but need to know if I can share on other computers and also can I set up multiple sites. we are a business with multisite

The questions I have are not answerable in the forum. I run a Recovery program (non-profit) that engraves chips at several sites. Need to know if I can use the one license on as many as 4 computers at 4 different sites. Really need to be able to talk with someone by phone to get answers. If not reachable by phone I may need to go to another provider who can provide information.

2026幎1月6日
自発的なレビュヌ
LightBurn Software ロゎ

LightBurn Software からの回答

All LightBurn licenses come with 3 seats by default, meaning you can activate it on 3 computers at 3 different sites. We also sell additional seats for a small fee, so you can purchase another seat to activate on a 4th computer.

You can find more information on our license model here:
https://docs.lightburnsoftware.com/latest/Licensing/

I am not sure if you tried posting on our forum already, but our apologies if you didn't receive an answer there. This is a question either we our some of our helpful users absolutely can answer on our forum. And if you need our direct assistance, you can always email us at Support@LightBurnSoftware.com.

5぀星のうち1の評䟡

Ridiculously worthless

The support, if you could even call it that, was ridiculous. After downloading 2.0 my machine became for the most part, worthless. I lost consirable power immediately. Their response, is your lens clean. I would have been better off asking a random passersby. I have been without my laser for a month now. I have had to stop taking orders, essentially closing my business. I really wish someone else would create similar software and stand behind it even when it fails.

2025幎11月15日
自発的なレビュヌ
LightBurn Software ロゎ

LightBurn Software からの回答

Hi Debra - as you know, cleaning your lens was not our only suggestion. We left off our recent exchange by suggesting you increase your frequency setting, and haven't heard back if you've tried that. We are more than happy to help you continue troubleshooting this issue, but it is simply not the case - nor is it possible - for a software update to affect your machine in the way you are insisting it has.

5぀星のうち5の評䟡

"Do Sonho ao Sucesso: Como LightBurn Elevou Meu Ateliê Artesanal no Brasil"

É com o coração transbordando de gratidão e uma emoção genuína que escrevo esta avaliação. Como uma artesã apaixonada do Brasil, cada investimento em meu ateliê é um ato de fé e resiliência, especialmente com os desafios econÃŽmicos diários. Adquirir a licença do LightBurn não foi apenas uma compra; foi um marco decisivo, um investimento na alma do meu trabalho.

Antes do LightBurn, sentia que minhas criações de luxo em madeira tinham um potencial inexplorado. Agora, com a precisão impecável, a interface intuitiva e a vasta gama de recursos que o software oferece, vejo meus designs ganharem vida de uma forma que antes parecia um sonho distante. A qualidade e o profissionalismo que consigo entregar aos meus clientes com cada peça se elevaram a um novo patamar, consolidando o diferencial do meu artesanato.

Gostaria de destacar a sensação de segurança e autonomia que o LightBurn proporciona. Saber que tenho uma ferramenta tão poderosa e confiável à minha disposição me permite focar inteiramente na criatividade, transformando desafios em oportunidades de criar obras de arte verdadeiramente únicas.

O LightBurn não é apenas um software de laser; é um parceiro essencial na minha jornada. É a ponte que conecta a minha visão artística à perfeição material, e isso, para uma artesã que vive e respira sua arte, é inestimável.

Recomendo de todo coração o LightBurn a todos os criadores. Ele é a promessa de que a paixão, aliada à ferramenta certa, pode transformar e elevar qualquer sonho.

Muito obrigada por criar uma ferramenta que realmente faz a diferença na vida de artistas como eu.

Com a mais profunda gratidão, Inácio Jonas

2025幎11月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Customer Support

One of a kind software, best for laser cutting and engraving. Also very satisfied with the customer support too, I mistakenly bought the wrong licence so they got me refunded and also extended my trial for one month.

2025幎11月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Greetings

Greetings
I am very satisfied with your LightBurn software and your customer service. Thank you for creating this program and thank you very much for your help so far.

2025幎11月14日
自発的なレビュヌ

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