I have ordered the Christmas PJ’s from this company for 3 years running now, and had some other seasonal sets between. Had a few refunds just purely due to suppliers however they are always able to co... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Placed an order in May, communication was so poor. Avoids calls/ emails. Was told 3 days before my event the delivery wouldn’t be made in time- it was a month overdue at this point. They agreed for a... もっと見る
I ordered my stuff and I have received them and even when they has been a little fault with my order the lady herself has sorted it straight away , couldn’t fault this business at all
Ordered a personalised elf fillable pop. Turn around was quick for a personalised item and good quality. I’d seen a negative post on a Facebook page about this company but they have been fab with comm... もっと見る
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Do not order !
I ordered begining of may and still nothing ! When asked was told couriers etc then after more time and chasing they offered refund. Still not refund , multiple conversations and each time fobbed off with one reason or another . Was told refund was done which it hasn't, spoke to bank and they confirmed this. I'm now going down the fraud route as this is happening to alot of people by look of it. When I told them that I have spoken to many that have not received items or refund they said they were people lying etc . Please feel free to contact me if you om similar boat as this is unacceptable
Do not order from this company
Placed an order which arrived within 2 weeks however when placing my second order on the 3/4 unfortunately it never arrived and when questioning this they kept advising it was with the courier and will chase it up, I had to message daily for updates and still got the same responses or no response, I then asked to be refunded instead which they ignored, I had to threaten to do a charge back with my bank which they then replied and advised they would refund me on the 4/5 I had to continue to chase the refund for the next week until eventually it was refunded on the 13/5. Do not order from this company!
I ordered the safari and strawberry…
I ordered the safari and strawberry shorts and top sets and theyre perfect!! Im in love with them and quality is amazing too! Can not recommend enough, was kept updated the whole time. cant wait to receive my Christmas order and will definitely be ordering so much more. Thank you 🫶
AVOID
Placed 2 seperate orders, on pre order. Delivery supposed to be end of May, still no sign in July.
I waited and was happy to accept alternatives, still nothing.
Promised refund twice. Eventually had to claim through my bank. AVOID AT ALL COSTS
Safari set
We had the safari set delivered, lovely material, so soft! Love it! Thankyou so much X
Absolutely love this company
Ordered a few times from this company and every time im amazed by the products aswell as the customer service... 💯 recommend to everyone
Great order
Received my order relatively quickly, order arrived and was very happy with it, a cute little strawberry set!
Fast replies from the company, no problems ☺️
Quality of clothes us fantastic and…
Quality of clothes us fantastic and delivery is really speedy ordered a few times and will continue to order. Thanks for your service
Good customer service
Thank you for sorting the issue. Good communication and good customer service
Ordered a set from this website /…
Ordered a set from this website / company and had great communication from the start. Was advised cause of the warm weather they were maybe being abit slower. But my item was recieved quickly and am very happy with it :)
Placed an order in April
Placed an order in April. Was promised delivery in may, then June then July. I asked for a refund. 2 weeks passed still nothing. I have contacted my bank and sent a message to Lilly’s. Their response was not professional.
Absolutely terrible company
Absolutely terrible company, avoid at all costs, will happily take your money and tell you 21 days for delivery, after 21 days they will find any pathetic excuse as to why its not arrived blaming the heat etc, then when ask for a refund they say yes no problem then nothing no reply for days and still no refund, scamming company avoid at all costs do not bank transfer these thieves!
Very quick to respond
Very quick to respond. Lovely quality personalised pjs! Happy customer 😍
Ordered numerous items
Ordered numerous items, all great quality and affordable prices☺️
I ordered a tester set for my daughter
I ordered a tester set for my daughter, delivery was fast and within the delivery time, lovely personalisation and outfit. Curtesy message to ensure the item had arrived excellent item and customer service would definitely recommend and buy from in the future.
Love this shop we’ve had a few orders…
Love this shop we’ve had a few orders now. Always such lovely material and beautifully personalised. My little girl loves picking what she will wear from them! Would definitely recommend to others, such reasonable pricing too
Absolutely stunning quality of clothing…
Absolutely stunning quality of clothing great size for my little one and a lovely set of clothes for her was so easy to pay and met with confidence will definantly be ordering more thank you X
Scam
Placed a few orders. Initially they came. But another 4 orders i placed giving them the benefit of the doubt. Not received them. Told they would refund me. So spoke to them
Again it’s been processed yesterday will be in your account today. Now almost 11pm and nothing. I was told please review the one u received over night I’m being trolled by false claims and accusations. There not scam artists there a reputable company. Well clearly not. Lesson learnt been burnt for trusting luckily been able to report as a scam on my bank and money has been put back into my account. They still have the funds though my bank reimbursed me. Not these guys!!! Personally avoid. Stuff I did receive second time quality was shocking avoid!!!
Was very polite and helpful
Was very polite and helpful! Good communication and any issues were sorted quickly x
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