Kroovel LTD レビュー 

Kroovel LTD からの回答

2023年7月7日

Thank you for sharing your wonderful feedback with us! We're thrilled to hear that you and your daughter had an excellent experience with our Rolls Royce for her prom. It's fantastic to know that our company and driver were easy to deal with, providing you with a seamless and enjoyable experience.

We appreciate your kind words about our driver going out of his way to pick up your daughter's friend who was running late for the prom. At Exclusive Hire, we strive to provide exceptional service and ensure that our customers' needs are met. Going the extra mile to accommodate unexpected situations is something we take pride in.

Thank you for recommending our service. Your satisfaction means the world to us, and we're honoured to have earned your trust. Should you require any further assistance or have any other questions, please feel free to reach out to us.

Kroovel LTD からの回答

2023年7月2日

Thank you for sharing your feedback! We're thrilled to hear that you had a fantastic experience with our service for your son's prom. Ensuring that everyone had an enjoyable time is important to us.

We're glad to hear that the driver was fantastic and took the time to listen to your son and his friends, providing them with options to enhance their experience. We strive to cater to our customers' preferences and create memorable moments.

Thank you for considering us for future bookings. We look forward to serving you again. If you have any further questions or need assistance, please don't hesitate to reach out.

Kroovel LTD からの回答

2023年7月2日

Thank you for your fantastic feedback! We're thrilled to hear that the Rolls Royce Ghost arrived in impeccable condition for your son and his girlfriend's prom. Maintaining the highest standards is important to us.

We're delighted that the driver provided excellent communication by calling ahead and arriving on time. It's wonderful to know that he was friendly and accommodating, allowing you to take pictures both inside and outside the car.

We understand the significance of the prom and special moments for the kids. We're glad the driver went the extra mile to ensure they had their moment by pulling up directly outside the venue. Providing a professional and memorable experience is what we strive for.

Thank you for considering our company for future bookings. Your satisfaction and positive experience mean a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for your kind words and for choosing our services.

Kroovel LTD からの回答

2023年7月2日

Thank you for your feedback! We're thrilled to hear that you had a positive experience with our Hummer limo service for your 16-year-old's school prom. It's wonderful to know that the driver was pleasant and that the vehicle lived up to your expectations.

Creating memorable experiences is our priority, and we're glad to hear that the boys loved it. We appreciate your trust in our services and thank you for choosing our business.

If there's anything else we can assist you with in the future or if you have any further questions, please don't hesitate to reach out. Thank you once again for your kind words and for choosing our business.

Kroovel LTD からの回答

2023年6月28日

Thank you for your kind feedback regarding our driver and your overall experience with our business. We are delighted to hear that the driver was lovely and that the girls had a lovely time during their trip. Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a memorable experience.

We greatly appreciate your support and choosing our services for your transportation needs. We strive to provide exceptional customer service and ensure that every journey is comfortable and enjoyable.

Should you have any future transportation requirements or special events, please do not hesitate to reach out to us. We would be more than happy to assist you again.

Thank you once again for your kind words. We value your feedback and look forward to serving you in the future.

Kroovel LTD からの回答

2023年6月28日

Thank you so much for your kind words and for choosing Exclusive Hire for your daughter's school prom. We are thrilled to hear that she had a fantastic experience and that you would recommend us to others. Your satisfaction is our top priority, and we are delighted that we could contribute to such a special occasion.

We are glad that your daughter enjoyed our gorgeous Rolls Royce Ghost and that it added an extra touch of elegance to the event. We understand the importance of capturing precious moments, and we're glad we could accommodate your requests for photo stops before and during the journey. It was our pleasure to go the extra mile to make the experience memorable for your daughter and her friends.

We appreciate your feedback about our service, and we are thrilled to know that we provided excellent service throughout. Your satisfaction is a great reward for our team, and we are grateful for the opportunity to be a part of your daughter's school prom.

Should you have any future transportation needs or special events coming up, please don't hesitate to reach out to us. We would be honoured to provide our services once again.

Thank you for choosing us, and we look forward to serving you again in the future.

Kroovel LTD からの回答

2023年6月25日

Thank you for taking the time to share your amazing experience with us! We are thrilled to hear that you and your group had an incredible time during your friend's hen do, and we're honored to have been a part of such a special celebration.

At Exclusive Hire, we strive to create unforgettable experiences for our customers, and it brings us great joy to know that we succeeded in making your hen do the best part of the day. We believe that attention to detail is crucial, and we're delighted that our sound system contributed to the fantastic atmosphere.

We're also glad to hear that our driver was accommodating and made your experience even more enjoyable. Our team takes pride in providing exceptional customer service, and it's wonderful to know that their professionalism and friendliness left a positive impression on you and your group.

Moreover, we're thrilled that you found our limo to be fun both inside and out. We make sure to maintain our vehicles to the highest standards to ensure comfort and enjoyment for our valued customers like you.

Thank you again for choosing Exclusive Hire for your friend's hen do. It was our pleasure to be a part of your celebration, and we would be delighted to serve you again for any future special occasions. Should you require any further assistance or have any other questions, please feel free to reach out to us.

Kroovel LTD からの回答

2023年6月25日

Thank you for taking the time to share your feedback! We're thrilled to hear that your son had an amazing time celebrating his 18th birthday with us. We appreciate your recommendation and are delighted to have contributed to such a special occasion.

It's great to know that you found our team to be lovely people. We strive to provide exceptional service and create memorable experiences for our customers. We would be more than happy to welcome you back in the future so you can join in on the fun!

Thank you again for choosing our services. If there's anything else we can assist you with, please don't hesitate to reach out.

Kroovel LTD からの回答

2023年6月25日

Thank you for sharing your wonderful experience with us! We are incredibly grateful that you chose Exclusive Hire to make your son's prom night a memorable one. It was a privilege for us to provide transportation for such a special occasion.

We appreciate you informing us about your son's special needs and desire to attend the prom on his own. Ensuring his comfort and happiness was our top priority, and we're thrilled to hear that our driver, Anand, exceeded your expectations. Our team takes pride in delivering exceptional service, and we're delighted that Anand was able to create a comfortable and enjoyable experience for your son.

Punctuality and professionalism are essential aspects of our service, and we're glad that Anand arrived on time and presented himself in a smart manner. It warms our hearts to hear that your son had a whale of a time, and we're grateful to have played a part in making his day truly special.

Thank you for your kind words and recommendation. We're honored to have earned your trust, and we would be more than happy to serve you again in the future. If there's anything else we can assist you with, please do not hesitate to reach out.

Wishing your son all the best, and thank you once again for choosing Exclusive Hire.

Kroovel LTD からの回答

2023年6月11日

Hey, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Pleae let us know if there is anything else you need.

Kroovel LTD からの回答

2023年6月11日

Thank you, we are glad you enjoyed it!

Kroovel LTD からの回答

2023年6月11日

Thank you so much for your positive feedback!

Kroovel LTD からの回答

2023年4月25日

WHAT A COMPLETE PACK OF LIES MRS SUKI now I wish we could add all call recordings plus screen shots of our wats app messages that we had with you. As you are AWARE when we was confirming your LAST MINUTE changes we had found out that this vehicle was involved in an accident, we had contacted you straight away and TOLD you the situation. When I spoke to you and your partner whilst you was having your MEHNDI. I offered you your money back or two other vehicles which was more than an UPGRADE these where the NEW RANGE ROVER SPORT SVR these vehicles where in White or Blue. Over the phone you and your partner confirmed you want the white SVR which is a £110,000 4x4. After confirming, we sent the confirmation over to you and also had booked this vehicle on a loss as your job was a 10 hour booking for a £1000.00 Not only have we lost more as we had to cross hire this vehicle from another company but we bent over backwards to accommodate for you. If you wanted your money back you should have stated that a not messed us around and cancel last minute! For future if you want to cancel a booking please don’t mess people around as this is a waste of time and money. Also just to state that it’s not nice to threaten or Accuse/Abuse people of wrong doing until all facts are heard. Also to add to insult SUKI you say your a woman of GOD so why lie? Ask yourself did you not ask to me to book this RANGE ROVER SVR

Kroovel LTD からの回答

2023年4月14日

This is complete lies the person had booked an 8 seat limo and we have call recordings and emails to prove that this client wanted us break the law and fit 11 passengers in a 8 seat limo how does that work?

Hi,

1. The hire date - Saturday, 20th May, 2023
2. Type of vehicle - Limo
3. Number of passengers - 8
4. Single journey or return journey - Single
5. Pick-up and drop off postcodes – SL16NA covering pics Windsor castle drop off SL61AY
6. Time of pick-up – 13:00


Should you require any future assistance please contact me.

Kind regards,

Fezan Altaf

This is his original email i wish we could add the call recording to show everyone the type of person this is

Kroovel LTD からの回答

2023年3月16日

We appreciate the fantastic review and are glad we could be of service. If you have any further needs, please reach out!

Kroovel LTD からの回答

2023年3月13日

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

Kroovel LTD からの回答

2023年3月8日

CUSTOMER ALERT-MESSAGE TO ALL OUR VALUED CUSTOMERS OLD AND NEW and Future -Please be Advised THAT THIS IS A FAKE AND MALICIOUS REVIEW From someone Who has never booked a vehicle from us. A series of fake reviews which started circa 24 hours ago. For over 15 years we have welcomed all prospective Customers to call and email us we are very proactive. Genuine customers do not write this As we are on phone 24-7 to deal with any potential issues at the time . As a service business we always deal with potential issues delays and anomalies on the day in order to avoid poor customer service

Kroovel LTD からの回答

2023年3月9日

Thank you for sharing your experience with us here at Exclusive Hire If there’s anything else you need, please contact us here!