Kevin Turner at Harleston sold me a bike. My old bike was taken in part exchange with a sensible offer being put forward by him. Doing the deal was flawless with great communication and excellent pers... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First bike I've bought from lings ordered the gasgas mc65 for my son bike came in exactly when they said it would. Sales man Kevin was first class very helpful even sent me a personalised video of the... もっと見る
企業が回答しました
The purchase of the new bike has been simple and easy. Frequent video updates from sales staff Kevin kept me informed along the way. Having access to all the documents online is very convenient too... もっと見る
企業が回答しました
Hassle free transaction and helpful polite staff. Dealt with a chap named Kevin and he was spot on, didn't drop off after the sale like most other places. All round good experience which is sadly lack... もっと見る
企業が回答しました
企業情報
当該企業による記述
Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
Lings Powersports - Family owned & run since 1913.
当該企業による記述
- Trusted by our Customers and respected by our Competitors.
- Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.
連絡先
Lings GasGas, 55 Mendham Lane, IP20 9DW, Harleston, Norfolk, 英国
- 01379851090
Rider-approved Motorcycle Dealer Group
4.7
優良
58件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 47％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GASGAS EC350
Received my Gasgas ec350 today, the deal these guys had on couldn’t be matched by anyone in the country. I dealt with Ian Baker and from start to finish it was hassle free and making the experience of buying a new bike enjoyable as it should be.
100% would use lings Gasgas again!
2023年7月13日
自発的なレビュー
Lings - GasGas からの回答
Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!
Everything was very good apart from…
Everything was very good apart from sometimes communication could’ve been better. I understand this is because a member of your staff. Bob isn’t very well apart from that. All good
2023年6月4日
Lings - GasGas からの回答
Thank you for your kind words! Please don't hesitate to reach out to us again if you need anything in the future!
Avoid
Avoid. False advertising and terrible after sales customer service.
I paid a deposit on a new pre-registered Trials motorcycle online. On the phone the salesman said it had done 1-2 hours in the workshop but they would provide full standard warranty. They sent me a low quality video walkaround. On delivery the tyres were half worn. The sales manager is apparently adamant the bike has only done 1-2 hours and that it is "normal wear and tear" to the tyres. Totally unacceptable.
Update 26/05/2023.
The Google reviews of this dealer seem to have disappeared since I posted the photos of the tyres.
2023年5月21日
自発的なレビュー
Lings - GasGas からの回答
Thank you Dan for your feedback, your comments are important to us. Lings, as a family run business, prides itself on the service offered. The used bike purchased by yourself had completed around 2 hours light practice, following which the bike went through our workshop where a trained Gas Gas technician went through the bike completing a thorough pre delivery inspection and received a clean sign off. The Sales Manager reviewed the images you have taken and along with the workshop team concluded that the tyres are in keeping with the use of the bike and pre delivery inspection.
Attentive staff!
Attentive staff. Delivers on promises. Delivery driver an absolute pleasure to deal with.
2023年4月23日
Lings - GasGas からの回答
Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!
Very poor customer service from the…
Very poor customer service from the staff. Kevin was helpful but the other were very unhelpful. Fails to contact me in numerous occasions.
Held back delivery time of my bike for days. I didn’t even know what time my bike was arrive on the day of delivery despite chasing and chasing for a time. I would never use lingo again and I am going to inform all my bike mate of the poor service I received.
2023年4月16日
Lings - GasGas からの回答
We would like to express my gratitude for your feedback regarding the delivery of your new bike. Initially, we had provided you with a delivery date, but we understand that you were eager to receive your bike before your scheduled racing event. Therefore, we went above and beyond to expedite the process and worked closely with one of our other delivery teams to ensure that your bike was delivered within a week, despite the busy start of the riding season. We made sure to keep you informed about the delivery timeline throughout the process.
Please note that our delivery routes are planned on the day by the driver, based on the stops they need to make. Although we strive to provide you with an accurate delivery time, the driver usually contacts the recipient when they are approximately an hour away to avoid any potential delays due to traffic or unforeseen circumstances.
Once again, thank you for your feedback and for choosing our service. We hope that you enjoy your new bike!
All staff were polite and friendly…
All staff were polite and friendly Kevin the salesman was friendly and helpful just a slight issue with the security tag for the ignition key still waiting for it to arrive.
2023年4月2日
Lings - GasGas からの回答
Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!
kevin turner was very helpful and…
kevin turner was very helpful and prvided excelent customer service
2023年2月14日
Lings - GasGas からの回答
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
No Monkeying Around 😃
The purchase of the new bike has been simple and easy. Frequent video updates from sales staff Kevin kept me informed along the way.
Having access to all the documents online is very convenient too.
This is the seconds bike I have purchased from Lings and am happy to recommend their service.
2023年3月11日
Lings - GasGas からの回答
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
First bike I've bought from lings…
First bike I've bought from lings ordered the gasgas mc65 for my son bike came in exactly when they said it would. Sales man Kevin was first class very helpful even sent me a personalised video of the bike when it come in which I thought was a very nice touch.recently bought an rmz 450 from a different retailer in Scotland and left feeling unhappy with the service. Safe to say I will be buying future bikes from lings.
2022年10月17日
Lings - GasGas からの回答
Thanks for your fantastic 5 star review Jody! ⭐️
Kevin great guy to deal with and make…
Kevin great guy to deal with and make the transaction easy.
2022年7月25日
Lings - GasGas からの回答
Thanks for your fantastic 5 star review Shaun! ⭐️
The whole remote purchase was easy and…
The whole remote purchase was easy and the sales team were excellent
2022年7月4日
Lings - GasGas からの回答
Thanks for your fantastic feedback Chris, we hope you enjoy your new EC350F! ⭐️
Excellent service from Kevin he was…
Excellent service from Kevin he was very helpful would use Lings again
2021年9月13日
Lings - GasGas からの回答
Thank you for your wonderful 5 star review! Happy Riding Chad!
Really pleased with the new gas gas…
Really pleased with the new gas gas purchased from lings excellent customer service and quick transaction.
Thanks Guys
2021年8月9日
Lings - GasGas からの回答
Thank you for your wonderful 5 star review! Happy Riding Samuel!
Good bunch of lads at lings and always…
Good bunch of lads at lings and always willing to help.
2021年7月20日
Lings - GasGas からの回答
Thanks for your awesome review Colin, enjoy your new EC300! Happy Riding - LMG
Harleston Lings
Harleston Lings. Good deal that I was happy with ,great bike gasgas ec300, sales staff were great too (Kevin). All good
2021年6月1日
Lings - GasGas からの回答
Thanks for your 5 star review John, enjoy your new bike! - Lings Motor Group
Excellent communication between lings…
Excellent communication between lings and myself second bike bought from them follow up service is second to none
2021年1月18日
Lings - GasGas からの回答
Thanks for your awesome feedback Dean! We hope you are loving your new GasGas and look forward to speaking with you again soon. - Lings Motor Group
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。