It’s the second time I brought a bike through Lings and in both occasions I’ve dealt with Kevin, and I’ve got to say his attention to detail is second to none. He makes buying a bike easy and efficie... もっと見る
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Kevin was great to deal with, friendly and professional with a nice touch of a video of the bike I was interested in. The whole transaction was very straight forward and pleasant. Delivery of the b... もっと見る
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Thank you to the Lings Harleston team and in particular Mark Powell. I had an issue I thought deserving of a review by Lings and from this both they and Husqvarna themselves offered a superb lev... もっと見る
企業が回答しました
Brilliant service as usual, Kevin was awesome, made sure my purchase was smooth and simple. Thank you. Will definitely return when it's time for my next bike.
企業が回答しました
企業情報
当該企業による記述
Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
Lings Powersports - Family owned & run since 1913.
当該企業による記述
- Trusted by our Customers and respected by our Competitors.
- Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.
連絡先
Lings Husqvarna, 55 Mendham Lane, IP20 9DW, Harleston, England, 英国
- 01379851090
Rider-approved Motorcycle Dealer Group
4.5
優良
86件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 45％に回答しています
通常1週間以内に回答
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Brought a tracer 9 gt but it had a…
Brought a tracer 9 gt but it had a broken indicator which lings said they would fix ,after using a fabricator to try and fix with no luck ,the after sales team eg James was fantastic he got it sorted can't recommend lings in harleston highly enough will defo be coming back for my next bike 😁👍👍👍
2025年9月11日
自発的なレビュー
Lings - Husqvarna からの回答
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Kevin was a pleasure to deal with
Kevin was a pleasure to deal with, very efficient and professional, and got my deal sorted quickly. I would be happy to deal with again in the future. Rob
2025年9月8日
Lings - Husqvarna からの回答
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Very helpful and insightful in…
Very helpful and insightful in selecting the right bike. Fabulous personalised video from Charley. Very easy to do business
2025年9月8日
Lings - Husqvarna からの回答
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
well organised
Organised what I needed to make my choice. Buying process straightforward, with everything ready on the agreed date.
2025年8月20日
Lings - Husqvarna からの回答
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Disaster from start to finish….
Disaster from start to finish dealing with Lings Harleston. I would recommend to never use this dealer to buy a motocross bike from.
2025年1月27日
Bought a new Husqvarna 401 from Lings…
Bought a new Husqvarna 401 from Lings and all was good as expected, Kevin was helpful and courteous
2025年4月11日
自発的なレビュー
Lings - Husqvarna からの回答
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Thank you to the Lings Harleston team…
Thank you to the Lings Harleston team and in particular Mark Powell.
I had an issue I thought deserving of a review by Lings and from this both they and Husqvarna themselves offered a superb level of support in closing this out. - I managed to get my enduro in for an engine refresh top end - and after 80 hours it needed it. Glenn in the workshop did a terrific job of this and the warranty requirements. Even a box of old parts presented with the bike showing what was changed and why.
Thank you all concerned - truly impressive customer service.
Jaemi Styles
2025年5月8日
自発的なレビュー
Lings - Husqvarna からの回答
Thank you for your fantastic 5-star review Jaemi! It's great to hear such amazing feedback for our team, we really appreciate you taking the time to leave these kind words, don't hesitate to reach out if you need anything in the future!
Purchased a Honda from lings on 8/4/25…
Purchased a Honda from lings on 8/4/25 dealt with Joseph from sales, the scooter was competitively priced and lings were very efficient and friendly would definitely highly recommend
2025年4月8日
自発的なレビュー
Lings - Husqvarna からの回答
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Everything about this place is wrong
Everything about this place is wrong. My bike arrived damaged eventually after it was collected I received its back 2 weeks later. On taking it for it’s first service at an independent dealer I was told it couldn’t have had a pre inspection as everything was lose. Also my paperwork was wrong total shambles.
2024年8月13日
Lings - Husqvarna からの回答
Thank you for your feedback. We're sorry to hear that your experience hasn't met expectations, and we’d like to clarify a few important points around your purchase.
Firstly, regarding the finance paperwork – before the bike was delivered, we noticed an error and immediately worked with Santander Finance to get it resolved.
With regard to the mark on the side panel of your bike, we completely accept that this may have occurred during transit and apologised at the time. We confirmed straightaway that we would resolve this for you, and the delay in doing so was purely due to the time required to order a genuine replacement part from the manufacturer. Once received, we arranged collection of your bike, completed the repair, and returned the bike to you – all at no cost.
In terms of your comments about the PDI (Pre-Delivery Inspection), we can confirm that your bike was inspected and prepared by a manufacturer-trained technician, following the manufacturer’s official specifications. A full copy of this PDI report is available to you at any time via your Lings Customer Portal.
It’s worth noting that your purchase took place over 7 months ago, and since then our Sales Executive, Kate, has attempted to follow up on four separate occasions, none of which have received a response.
While we always strive to make every customer experience perfect, occasionally there are issues that arise which are outside of our control. However, we always take responsibility and act quickly to put things right, as we did in your case.
We’re genuinely sorry that you feel this way, and we remain committed to resolving any concerns should you wish to engage with us directly.
Good interaction with Keven
Good interaction with Keven.
Very helpful, just waiting for a nice day to take the bike out
Thank you Lings
2025年2月10日
Lings - Husqvarna からの回答
Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!
Superb service with great prices and…
Superb service with great prices and very knowledgeable staff, thanks guys.
2025年1月6日
Lings - Husqvarna からの回答
Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️
Great service
Great dealing with Aaron(sales manager)
Quick and easy to purchase a new Husqvarna bike.
Good price and free UK delivery.
2025年1月17日
Lings - Husqvarna からの回答
Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️
BSA GOLD STAR
Found the experience trouble free professional and with no pushy sales talk. Explained what I wanted my budget and they couldn’t have been more helpful.
A stress free transaction with excellent service, highly recommended.
2025年1月6日
Lings - Husqvarna からの回答
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
I bought a bike from Joe at lings he…
I bought a bike from Joe at lings he was very helpfull 5 star service.
2024年12月7日
自発的なレビュー
Lings - Husqvarna からの回答
Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!
Great until I said yes to the bike then all downhill......... Problem solved.......... Nope still shocking service
It seemed all they were interested in was money,initially very helpful at deciding on a bike but it all went down hill as soon as I said yes I’d have it. one salesman very helpful when the salesman I was dealing with kept forgetting stuff like sending out the sales paperwork for me to sign. As part of the sale agreed on an extra part which should have arrived with in a week possibly 2 was told this part was cost £143. I was also told when it arrives I will be contacted and I could pop to the shop to have it fitted.After chasing it for weeks (so it obviously had never been ordered) it finally arrived at my home address the price was on it at £70 not the £143 as stated. I have constantly had to chase them for information, not good, poor after sales, wouldn’t buy from them again which is a shame as I had planned on another purchase in the new year. Perhaps it all depends on how much money you spend as to the care you have.
Jan 6th 2025 Finally I get to have my hand guards fitted and as it been so long it's due it first service so ask for that too. As promised the bike will be collected and delivered back today on collection the nice polite gentleman says he will contact me before he drops it back off.
Oh hang on yes it was picked up but by 1700 I have to ring them as I've not anything and working for the NHS I have a night shift I have to get to. The lovely lady explains it's still being worked on and will be dropped off tomorrow.
I have spoken to some lovely people through this incredibly long drawn out process, and I'm not pointing fingers at any individuals. But my experience with this group has just been the most frustrating I wish I'd never gone there. And will not go back. I always try and support local companies but not when their service is so bad.
2024年9月7日
自発的なレビュー
Lings - Husqvarna からの回答
Thank you for taking the time to share your experience with us.
We regret the delays and any miscommunication around the parts, as well as the overall experience you described. Our goal is always to provide smooth, consistent service throughout the entire purchasing process.
Our Sales Manager Aaron has reached out to you to address your concerns personally and work towards a resolution. We value your business and want to make things right, so we hope we can restore your confidence in us.
Thank you again for bringing this to our attention.
Excellent service
Excellent service, this is the 3rd bike I've bought from Kevin. Always helpful and knowledgeable, 5 star all the way
2024年10月3日
Lings - Husqvarna からの回答
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Great service
Joe, Kevin and Aaron went above and beyond to source me a ktm 85. Nothing was too much trouble and I was regularly updated with progress of the bikes arrival.
2024年7月20日
Lings - Husqvarna からの回答
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
New bike purchase
The staff were very pleasant and friendly and informative no way pushy. The atmosphere within the dealership is welcoming as well. There is a great selection of new and used bikes from a variety of manufacturers. Would recommend.
2024年7月15日
Lings - Husqvarna からの回答
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Excellent service but at unacceptable cost.
Everything was efficient. Staff very friendly, knowledgable and helpful. Only complaint is the hourly rate charged.
2024年6月24日
Lings - Husqvarna からの回答
Thank you for your 5-star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Lings - Husqvarna からの回答
Thanks for your fantastic 5-star review! ⭐️
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