From initial call to book husky in for its first service and after service. James Black was most; professional knowledgeable and courteous. Nothing was too much. Felt at ease in showroom Lings come... もっと見る
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Really decent dealer for motorcycles. Every email answered within 30 min - 1 hour ( by Kevin sales manager) really appreciate that I think it's really important for customer. Bike delivered on time, g... もっと見る
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I took a punt and bought a bike on line. Customer service at Harleston could not have been better. Well informed staff helpful attitude and available. My phone calls were always answered promptly and... もっと見る
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I had a great experience at Lings. I part exchanged my old bike and bought a brand new CFMOTO 800MT. Everything was handled smoothly, and the team were genuinely friendly and helpful throughout. They... もっと見る
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企業情報
当該企業による記述
Lings Motor Group based in East Anglia - Main Dealers in the UK for Hyundai, Triumph, KTM, Husqvarna, GasGas & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
Lings Powersports - Family owned & run since 1913.
当該企業による記述
- Trusted by our Customers and respected by our Competitors.
- Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.
連絡先
Mendham Lane 55, IP20 9DW, Harleston, England, 英国
- 01379851090
Rider-approved Motorcycle Dealer Group
4.6
優良
263件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 42％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bit concerned
It went ok, my pickup was delayed which lost me a days wage at work, since picking the bike up I've noticed a scuff that looking back was there on pick up. I've emailed asking if there's anything that can be done and had no response so I'm concerned that they only care about selling and not helping after uts sold and they've got there commission.
2026年6月19日
Lings - Powersports Harleston からの回答
Hello, thank you for raising this issue with us. We want to reassure you that your satisfaction is our absolute priority, and we sincerely apologize for the delay and any communication gap you experienced.
This review was published just as the issue was being raised internally. Since then, our team has actively picked up with you; Jack (your sales executive) and our Norwich branch manager have now reached out directly. We are glad to be working closely with you right now to ensure this is fully resolved to your satisfaction.
Thank you again for your feedback, as it helps us continually improve our after-sales care. If you need anything further, please don't hesitate to contact the Norwich team directly.
Very professional Kevin from Harleston…
Very professional Kevin from Harleston shop is kind,very helpful and working very hard to get bike ready for me so I can collect this same day 1 class service thanks
2026年5月19日
Lings - Powersports Harleston からの回答
Thank you for the great feedback, Adam!
Kevin and the Harleston team always aim for first-class service, and we’re delighted we could get your CFMOTO 450MT ready for same-day pickup.
Enjoy the ride!
Service was ok
Service was ok, could have been better with supplying more information about the delivery of the bike, but it seems to be out of the dealership heads to get delivery information. Due to KTM lack of communication.
2026年5月16日
Lings - Powersports Harleston からの回答
Thank you for the 4-star review, Keith!
We really appreciate your business and your understanding. We’re so glad we could get the bike sorted for you, and we hope you’re having an absolute blast out on the road!
Thanks so much to Kevin
Thanks so much to Kevin. He kept me informed throughout the buying process and had great banter. I would definitely buy from him again when I am looking to change bikes.
2026年5月16日
Lings - Powersports Harleston からの回答
Thank you so much for the feedback, Jonathan!
We’re incredibly proud of the service Kevin provides, and it’s great to hear he kept you well-informed throughout the buying process. Congratulations on the CRF450RX!
We look forward to helping you out again when it's time for a change.
I’m well pleased with my purchase of…
I’m well pleased with my purchase of CFMoto700mt. From Kevin at Harleston first class. Topman 👍👍
2026年5月16日
Lings - Powersports Harleston からの回答
Much appreciated, Paul! Thanks for the shoutout to Kevin and the Harleston team. First-class service is always the goal. Enjoy every minute on that CFMoto 700MT, and ride safe out there!
From initial call to book husky in for…
From initial call to book husky in for its first service and after service. James Black was most; professional knowledgeable and courteous. Nothing was too much.
Felt at ease in showroom
Lings come highly recommended 👌
2026年5月13日
自発的なレビュー
Lings - Powersports Harleston からの回答
Much appreciated, Maria! Our service team prides themselves on being knowledgeable and courteous, so it’s fantastic to know James made you feel so welcome and at ease during your visit.
Thank you for choosing Lings to look after your Husqvarna, and for taking the time to recommend us. Safe riding!
Top service as usual from Kevin!
2026年5月8日
Lings - Powersports Harleston からの回答
Thanks, Struck! Great to hear Kevin delivered top service as always. Enjoy your new CFMOTO 700MT, and thanks again for choosing Lings Powersports Harleston!
Very simple and straightforward online purchase
Very simple and straightforward, I ordered the bike online, paid online, signed docs online and picked up from the showroom within 10 minutes of arriving. 1st service easily book and smooth experience
2026年4月11日
Lings - Powersports Harleston からの回答
Thank you for the brilliant 5-star review, Martyn! We’re delighted to hear the whole process was simple, smooth, and hassle-free from start to finish. From ordering online to riding away on your new CFMOTO 800MT-X, that’s exactly the experience we aim to deliver at Lings Powersports.
Enjoy the new bike, and we look forward to seeing you again for many more miles ahead!
Buying Huskys online
Kevin made the whole buying online a breeze and the chap who delivered the by was champion.
2026年5月4日
Lings - Powersports Harleston からの回答
Thanks for the fantastic review, Chris!
We’re really pleased to hear Kevin made the online buying process smooth and hassle-free for you – that’s exactly what we aim for. Great to know the delivery went just as well too, we’ll be sure to pass your kind words on to the team.
Enjoy every mile on your new Husqvarna Norden 901 – an awesome choice for adventure! If you ever need anything, we’re always here to help.
I purchased a second hand bike here
I purchased a second hand bike here , the communication was amazing start to finish , Kevin was extremely helpfull and took care of everything ,did me a great deal on delivery too! very happy thank you
2026年4月27日
自発的なレビュー
Lings - Powersports Harleston からの回答
Thanks for the great review, Brian!
We’re really pleased to hear the whole experience was smooth from start to finish and that the communication hit the mark. Kevin will be glad to hear your kind words—he always goes the extra mile to make sure everything’s taken care of.
Enjoy your new bike, and if you need anything at all, we’re always here to help.
Great service
Hassle free, all done by email and phone. Sales (Kevin) was great, James who delivered the bike was great, all in all spot on.
2026年4月15日
Lings - Powersports Harleston からの回答
Hi Ian,
Thanks for the great review! We’re really pleased to hear everything was smooth and hassle-free from start to finish. Buying a bike remotely should be just as easy, so it’s great to know the team delivered on that.
We’ll be sure to pass your kind words on to Kevin and James—they’ll really appreciate it! Enjoy your new CFMOTO 675NK, and if you need anything at all, don’t hesitate to get in touch.
Very good and helpful service.
2026年4月1日
Lings - Powersports Harleston からの回答
Hi Stuart,
Thank you for the great feedback! We’re really pleased to hear you found the team helpful and the service a good experience.
Enjoy your new CFMOTO 800MT-X, and we hope to see you again soon!
I purchased a second hand bike
I purchased a second hand bike from them over the phone it was all very easy and the bike was delivered in good time and in excellent condition. Would certainly use them again.
2026年4月15日
Lings - Powersports Harleston からの回答
Hi Simon,
Thank you for your great review! We’re really pleased to hear the whole process was smooth and straightforward, and that your bike arrived quickly and in excellent condition.
Enjoy your KTM 890 Adventure R, and we’d be more than happy to help again in the future!
Great experience at Lings
I had a great experience at Lings. I part exchanged my old bike and bought a brand new CFMOTO 800MT. Everything was handled smoothly, and the team were genuinely friendly and helpful throughout. They made the whole process feel easy and stress-free, which I really appreciated.
2026年3月28日
Lings - Powersports Harleston からの回答
Thanks for the lovely review, Sammie!
We’re really glad to hear you had a great experience with us and that the part exchange and purchase process felt smooth and stress-free – exactly how it should be. The team will appreciate your kind words!
Enjoy every mile on your new 800MT-X – an incredible bike and a fantastic choice. If you ever need anything, we’re always here to help.
See you again soon! 🙌
Honest and proffesional = Awsome
There customer service is awesome, this is the 2nd bike I bought from them in a short time frame (first one was written off during an RTA) they are professional, extremely helpful and what I really like is the personal touch of them doing a quick video showing the bike you are buying (ether same model or actual bike) and making it a honest buying experience. I can not rate them highly enough with this.
2026年2月28日
Lings - Powersports Harleston からの回答
Thanks for the amazing review, Richard!
We really appreciate your continued support, especially coming back to us for a second bike – it means a lot. It’s great to hear you found the experience honest, professional, and helpful throughout, just how it should be.
We’re also glad you liked the personalised video touch – it’s all about making sure you feel confident and excited about your new bike from the very start.
Enjoy your new 125NK – a fantastic choice! If you ever need anything, the team’s always here for you.
Ride safe and we’ll see you again soon! 🙌
Great communication on updates for bike…
Great communication on updates for bike delivery. Bike delivery was a month earlier than expected. Handover was smooth and efficient. Kevin, the sales guy was friendly and informative. 👍
2026年3月14日
Lings - Powersports Harleston からの回答
Thanks for the great review, John!
We’re really pleased to hear you were kept well informed throughout and that everything from early delivery to handover went smoothly. Kevin will be glad to hear your kind words too!
Enjoy your new 450MT – a fantastic bike. If you need anything at all, we’re always here to help.
See you again soon!
Great communication and easy to work…
Great communication and easy to work with
Joseph was a pleasure.
2026年3月17日
Lings - Powersports Harleston からの回答
Thank you for the great review!
We’re really pleased to hear everything was smooth and easy from start to finish. Joe will be delighted to hear your kind words – we’ll be sure to pass them on.
Congratulations on your Honda CB1000R – an awesome machine! We hope you’re enjoying every ride.
We look forward to welcoming you back again soon.
Not so good experience
1. The delay between purchase and delivery was very long, perhaps a review of the delivery system is needed.
2. I asked for a frame and saddle bags to be removed, this was done, however, the nuts and bolts that held them on were also holding the mudguard on. They had not been tightened, I found this after noticing one bolt had gone missing within days of delivery and not being able to get an exact replacement, I had to replace all four with a different style of bolt. When I replaced them, all of the existing nuts and bolts were only finger tight. This does not bode well for servicing in the future.
2026年3月6日
Lings Harleston- Professional and Enjoyable Experience
Lings Harleston, and Kevin in particular, made purchasing a bike simple, pleasant experience. Plenty of information was forthcoming before I even went to see the bike, and my arrival was met with a nice cup of coffee. Even the always uncomfortable negotiation was handled with sensitivity which showed the level of professionalism. Great experience and somewhere I’ll make a first port of call for the next bike, if there is one.
2026年3月5日
Lings - Powersports Harleston からの回答
Hi Andrew,
Thank you for taking the time to leave such a fantastic review! We’re really pleased to hear that Kevin and the team made your experience a smooth and enjoyable one from start to finish.
It’s great to know you felt well looked after—from the initial information through to your visit.
We always aim to make every part of the process as comfortable and transparent as possible, so your feedback means a lot.
Enjoy every mile on your new KTM 890 Adventure—it’s an incredible machine—and we look forward to welcoming you back when the time comes for your next bike!
Lings - Powersports Harleston からの回答
Thank you for the 5-star review, Gary! ⭐
We're glad to hear the process was quick and easy for you. Enjoy your Kawasaki Ninja 1000SX, and we hope to see you again at Lings in Harleston soon. Ride safe!
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