It arrived as promised. The colors were lovely. Lion Brand did everything right. My project however did not look good in that linen yarn. Iâll find another project. It was just too harsh for my table... ãã£ãšèŠã
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This yarn has a beautiful feel to it, soft on the skin without being fly away furry and losing lots of hairs. Iâve used it before and will use it again ! I recently crocheted 3 sizes of pumpkins and... ãã£ãšèŠã
Shipping was extremely slow especially on a $120 order. Received notification when a shipping label was made (3 days after placing order) but not shipped for another 11 days. I was told I had to wait... ãã£ãšèŠã
Baby Soft #920 Colour 220D Lot #23580 2025-11-K - found lots of short pieces inside the ball (shortest only 50cm long). Too far in to amigurumi project to back out so had to compromise and keep joinin... ãã£ãšèŠã
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Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.
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New York, ç±³åœ
- lionbrand.com
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Waiting over 8 days for missing product claim to procesz
Ordered $60+ worth of yarn and was sent the wrong yarn filed a claim online says it shouldnât be long to process itâs been almost 8 days with no movement yet for my missing yarn âŠ. No way to view an update or to contact anyone regarding my claim. I have commission projects on hold because of this mistake
Love the Lion Brand
Love the Lion Brand, I have used several varietyâs, the Truboo is the softest and it works perfectly for baby dresses, which is my kick at this time.
Only useful if you want to buy a kit
I have been having e mails from Lion Brand for some time. But, it is almost impossible to buy anything other than the yarn or a kit! I tend to buy yarn when I see something I like, and then buy a pattern to use the yarn. I have been doing this for years, and therefore do not need a kit!!!! I have everything else I need. Don't think I will continue with Lion Brand.
Order hasn't shipped in 2 months, refused to refund
I ordered from them over 2 months ago and my yarn still hasn't shipped. I reached out a month ago asking when it would ship, and they basically gave me no information. after 2 months had passed I emailed them asking to cancel and refund my order, and they refused. Do not order from them.
Easy website to use
Easy website to use, pricing is good, received my order promptly. Canât wait to start my project.
Wish I wouldâve actually received myâŠ
Wish I wouldâve actually received my order!! Apparently they ship through Amazon now and even though my address is correct it was deemed undeliverable and sent back over two weeks ago. I have yet to receive a refund on either kit ordered!! Disappointed to say the least!!
Quick to process order
Quick to process order, and it was correct.
I love the yarn
I love the yarn, but I donât love the company and their shipping policies and their religious holidays. They donât tell anybody about and youâre sitting here waiting for two weeks to get your yarn. I donât approve of any of that but the yarn is good.
The company has zero customer service
The company has zero customer service. I have a shipping problem and cannot contact anyone. Do I really need to charge it back on the credit card? Shameful!
Done with Lion Brand
I ordered over close to $300 in yarn and patterns the end of May. Finally, I have received an email that states my products will ship out, but from a reseller at Orchard Yarns on Amazon. They said it was packed and ready to go 4 days ago (the 5th of June). Now, I get an email saying I'll get it on the 11th from Amazon. I wrote to customer service and was promptly dismissed. I had given them the order number and that I was unaware they outsourced their orders to resellers. I let them know I wasn't happy with how long it was taking me to get the very expensive order. This is their response:
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and are sorry to hear about the frustration caused by the shipping delays and the unexpected involvement of a reseller. We understand how important timely delivery is, especially when you're eager to start a new project.
Regarding your order, since it was placed through Amazon, we kindly ask that you contact us directly through the Amazon portal so we can assist you further. You can reach us using the following link: Contact Seller. This will allow us to address your concerns more effectively.
We are grateful for your kind words about our yarn and patterns, and we hope to have the opportunity to restore your confidence in Lion Brand Yarn. Your feedback is invaluable, and we will certainly take it into account as we continue to improve our processes.
Thank you again for bringing this to our attention, and please donât hesitate to reach out through the Amazon portal for further assistance.
Kind regards,
Lion Brand Yarn Customer Support
I made the purchase through Lion Brand and gave the order number which they didn't even bother to research. I did NOT purchase through Amazon. I also sent them a screen shot of the Lion Brand email they sent me with shipping information. I was ghosted. I will go through other companies for yarn from now on. I love Lion Brand but this did it for me. Try Knit Pro, Linde Hobbie for great European yarns, Jimmie Beans and or the variety of local sellers and crafters in your area. If you have to go retail, Hobby Lobby has a great variety of yarns as well.
Any positive review is certainly a bot.
This company is ridiculous. I ordered 6 of the same skeins of yarn that the website claims is in stock. A week later, it still hasnât shipped. I requested a refund, and somehow they canât do so. Itâs suck in limbo where it canât be cancelled but also canât be shipped? Unacceptable.
Tied knots within skein
I really donât appreciate that when Iâm in the middle of a project their yarn has tied ends within the skein. The tails arenât long enough to weave into my project leaving a highly visible knot that takes away from the beauty of the product.
I LOVE Lion Brand Touch of Linen yarn
I LOVE Lion Brand Touch of Linen yarn. I have knit many placemats using TOL, and they have been very warmly received.
All my Lion Brand orders have been correct, and the yarn was delivered in a timely manner. Quality yarn at an affordable price. I have only knit placemats with TOL so canât speak to its quality for other projects, For placemats I suggest knitting with a double strand for a sturdy result.
Only complaint - few color choices
Mary
I love Lion Brand yarn
I love Lion Brand yarn. I try to use it for most of my projects and feel it is very good quality. I do want to say that I have tried the cotton âRe upâ that is recycledâthe colors are beautiful but it does split/thread separation, mostly with smaller crochet hook. Otherwise love it.
Lion brand yarn
I love the color of this yarn & the softness of it. It i sone of my favorites.
Reasoning cannot override my experience
I absolutely hate this yarn company. I have wasted so much money, time and energy. This brand is always knotted. Tangled, splitting and just plain old annoying. There have been cheaper brands and way more expensive brands that I have loved to work with. I literally just threw away 8 skeins of lion brand yarn. Not because it was old in-fact they were brand new. I am livid about tha decision to throw away, but my peace of mind is more valuable. Never EVER will I purchase anything from this company.
Love the colors and 24/7 cotton yarn isâŠ
Love the colors and 24/7 cotton yarn is my favorite yarn to use.ððð
Donât buy from the website
Donât buy from the website. I ordered a kit, knowing one color wasnât available. When the package arrived, I didnât get 3 skeins of red and 2 of beige. They sent me 3 skeins of beige AND overcharged me. Iâll never buy from the company website again.
Great Service!
The selection is great, the site is easy to use and the deliveries are quick!
The website was easy to navigate
The website was easy to navigate. There is a great choice of yarns. I like the way the yarns lined up on the order screen so I could see what I had. It was simple to remove the yarn I didn't want and replace the skein with one that worked better.
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