Banner for HBADA

HBADA レビュー 

82
TrustScore 5段階評価の3.5

3.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

I like the chair and its flexible design. However, the arms don’t appear to seat completely down onto the chair base and the armrests feel flimsy and keep my ving with the slightest pressure when movi... もっと見る

5つ星のうち2の評価

The hbada E3 series is okay. The quality doesn't seem the best, considering the lower lumbar support can't hold its position. The piece is constantly sliding down (and making me slide it back up wit... もっと見る

5つ星のうち4の評価

Nice chair, seat padding isn't going to last too long I think though, feels a bit thin in places. Pieces move too easily, should be locks for all the moving parts so when you get it set you can not h... もっと見る

企業が回答しました

5つ星のうち5の評価

The chair feels premium the moment you sit in it The seat cushion is dense enough to support long gaming or work sessions without flattening. The backrest contour actually follows your spine i... もっと見る

企業情報

  1. オフィス家具店
  2. 家具製造業者
  3. 家具店

HBADA について

当該企業による記述

Sit Well, Stay Healthy

HBADA is committed to advancing cutting-edge technology and ergonomic research to deliver professional ergonomic seating products and solutions for home, office, and study environments worldwide.

To continuously promote human health through innovative technologies and materials, HBADA strives to become a global leader in healthy home solutions.

HBADA Vision & Mission

当該企業による記述

Brand Vision
Building a leading brand of global healthy home
Brand Mission
Continuous efforts for human health
Product Concept
Since 2010, we've specialized in developing ergonomic products, incluiding chairs and height-adjustable desks. Our mission is to create ergonomic chairs that dynamically support various sitting postures through precise, proactive adjustments-chairs that conform to users rather than requiring user adaptation.
HBADA Tech Lab
Since our founding, we've established a dedicated technology lab, committed to user-centric health research and ergonomic innovation. We immerse ourselves in the study of ergonomics core technology and meticulously select high-quality raw materials.

Every Order, Backed by HBADA

Shop stress-free

Get it fast with free 2-day shipping, enjoy peace of mind with our 5-year warranty, return it easily within 30 days, and count on our support for life.

連絡先

3.6

まあまあ

TrustScore 5段階評価の3.5

82件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 84%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(82)

過去12か月のレビュー数: 79

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

The aluminum frame has a clearly…

The aluminum frame has a clearly visible unfinished appearance, with a prominent line and uneven surface that make the chair look incomplete. This is a cosmetic defect that falls short of the quality I expect from a new HBADA chair. A manufacturing mark that remains visible on the finished frame is not acceptable, just as I would not purchase a car with an unfinished paint job. In addition, after sitting and working in the chair for several days, I have found it less comfortable than advertised, which further affects my satisfaction with the product.

2026年9月7日
5つ星のうち5の評価

Great chairs

I managed to get a great deal on the HBADA P2 and used it for a couple of months. The seat comfort and incredible lumbar support really helped fix my seating posture during long gaming sessions, so I decided to upgrade to their flagship HBADA X7. It is definitely not a cheap chair, but compared to other high-end options, it offers more features for a better price. I'll share an update on the X7 once I have logged a few months in it, but as far as their entry level chairs go, I highly recommend them.

2026年9月12日
自発的なレビュー
5つ星のうち1の評価

Do yourself a favor and do not buy…

Do yourself a favor and do not buy anything from HBADA! They give you such a defected product that you cannot use at all, and they will never do anything to fix it. Their customers service is just another layer of scam. Zero quality.
BE CAREFUL! They will send you an email or "a picture" to log in to their website. Please be careful, and do not fall for it.
#HBADA = SCAM !!!
#scammerallert

2026年8月30日
自発的なレビュー
5つ星のうち5の評価

HBADA E3 Ultra Ergonomic Office Chair

To be honest, I was kind of skeptical, but I went ahead and bought the chair anyway. I'm very happy with the purchase. I have bought five chairs, and this chair is one of the best that I've bought. A little pricey, but I can't complain, and I'm thinking about buying another one.

2026年9月9日
5つ星のうち2の評価

Lumbar support issues

The hbada E3 series is okay. The quality doesn't seem the best, considering the lower lumbar support can't hold its position. The piece is constantly sliding down (and making me slide it back up with my whole back), resulting in the mesh on the lower lumbar support becoming detached from the frame.

The chair lasted only about 4 months before the mesh fell out. As for the lumbar support staying in place, it never worked to begin with.

2026年9月6日
自発的なレビュー
5つ星のうち3の評価

A good chair with room for improvement

I like the chair and its flexible design. However, the arms don’t appear to seat completely down onto the chair base and the armrests feel flimsy and keep my ving with the slightest pressure when moving the chair. The seat feels tilted forward with a sense of sliding, and instructions to fix this don’t appear to work. I will keep the chair but the arms need work and the instructions on adjusting. I personally am sick of having to watch a video for an explanation and would just prefer a simple diagram and written instructions.

2026年9月4日
5つ星のうち1の評価

This chair is awful

This chair is awful. It’s falling apart after the first week and support is beyond terrible. Buy a chair from a reputable company, this chair is along with support is trash. I’m going to have to do a charge back now.

2026年8月4日
HBADA ロゴ

HBADA からの回答

Dear Customer,

Thank you for your message — and we are truly sorry to hear that your experience with us has been so disappointing.

We completely understand your frustration, especially when a product does not perform as expected and the support you received did not meet your needs. That is not the kind of experience we want any of our customers to have, and we regret that this has been your experience with us.

We have noted your comments and will make sure they are reviewed internally.

If you would like to discuss this further, please feel free to reach out to us — we are here to help.

Thank you for sharing your honest thoughts with us.

Best regards,
The HBADA Team

5つ星のうち5の評価

Sciatic nerve issues

I sometimes experience sciatic nerve pain while taking computer-based classes, and the X7 Lumbar system has been incredibly helpful. I love that after sitting a while the lumber will automatically massage your back. I can also prop up my legs now. The adjusting of the armrest is very helpful in typing and reading.

2026年8月13日
5つ星のうち4の評価

This is a heavy chair

This is a heavy chair, it takes 2 people to put it together. Its built very strong, I love all the back support it has and the massaging it gives. I had issues with the set controls, but with help with the service department a new set was sent out and works well now. the only complaint I would have is the arm padding is kinda hard. wish there was more padding on them.

2026年7月4日
5つ星のうち1の評価

This is a very cheap chair

This is a very cheap chair. The height adjustment does not work, and neither does the lumbar support. Very dissappointed that I purchased this chair.

2026年7月2日
HBADA ロゴ

HBADA からの回答

Dear Customer,

Thank you for your feedback — and we are genuinely sorry to hear that the chair did not meet your expectations. 🙏

We understand how disappointing it must be when key functions like height adjustment and lumbar support don’t perform as expected. This is not the experience we want our customers to have, and we take your comments seriously.

We have noted your order number internally and will review it as part of our ongoing quality improvement process.

If you would like us to take a closer look at your case, please feel free to reach out to us via private message with your purchase email. We'll be happy to see if there's anything we can still do to address your concerns.

Thank you again for your honesty — it helps us get better.

Best regards,
The HBADA Team

5つ星のうち5の評価

HBADA products are high quality

HBADA products are high quality, have brilliant ergonomic designs, are extremely comfortable, reasonably priced. The service is excellent and shipping is free. The instructions for assembly are very good and the necessary tools are provided. They even included some extra screws!
Only disappointment is that the P2 chairs are currently out of stock.
Please let me know when the P2 series chairs are back in stock!

2026年8月9日
5つ星のうち4の評価

Nice, but lacking butt padding and positional locks.

Nice chair, seat padding isn't going to last too long I think though, feels a bit thin in places. Pieces move too easily, should be locks for all the moving parts so when you get it set you can not have to constantly treat the chair like it's made of glass without having to reconfigure it everytime you sit down.

2026年8月8日
HBADA ロゴ

HBADA からの回答

Dear Customer,

Thank you for your feedback — we appreciate you taking the time to share your experience. 🙏

We note your comments regarding the seat padding and the stability of moving parts. These are helpful points for us to consider as we continue to refine our designs.

If you have any specific details you'd like to share (e.g., your height, sitting habits, or the exact parts you feel move too easily), we'd be happy to look into them further via private message.

Thank you again for your input.

Best regards,
The HBADA Team

5つ星のうち2の評価

is not what I expected

is not what I expected
1, the seat is not comfortable
2, Lumbard bar doesn't stay in place
3, hand rest is not sturdy and stable
4, seat keep leaning back should have lock in place

2026年8月6日
HBADA ロゴ

HBADA からの回答

Hi there,

Thank you for the honest feedback, and I'm genuinely sorry the chair hasn't matched what you expected — comfort is the whole point for us, so this really matters.

Please don't feel stuck with it. A couple of the things you mentioned — the seat reclining on its own and the lumbar bar shifting — can usually be sorted with a quick adjustment, and if the armrest feels loose or anything is faulty, we'll replace the part at no cost. If the fit still isn't right after that, we're happy to arrange a return.

Could you email us at service@hbada.com with your order number? We'll follow up with you personally and make this right.

Warm regards,
HBADA Support

5つ星のうち1の評価

My chair arrived broken

My chair arrived broken. I have been in contact with customer service but it has been 4 days and I have still not received any resolution

2026年8月2日
HBADA ロゴ

HBADA からの回答

Hi there,

I'm sorry — twice over. A chair arriving broken is bad enough, and waiting four days without a resolution isn't the service we should be giving you. That's on us, not you.

I'm escalating your case now so it's handled as a priority rather than sitting in the queue. Someone from our team will come back to you directly with a replacement or refund within 24 hours — you won't need to chase it again.

Thank you for your patience so far. We'll get this put right.

Warm regards,
HBADA Support

5つ星のうち1の評価

Quality is not as good as what…

Quality is not as good as what marketing pictures were seem to be

Very bad customer service rude and don’t let me return it.

2026年8月3日
HBADA ロゴ

HBADA からの回答

Hi there,

I'm sorry — this isn't the experience anyone should have with us. Feeling spoken to rudely is not okay, and I apologise for how it came across on our side.

I'm escalating your case so it's expedited rather than left where it is, and our team will come back to you directly to work through the return with you — you won't have to chase it again.

And if the chair didn't live up to what you saw from us, I genuinely want to understand what fell short, because that's something we need to get right.


Warm regards,
HBADA Support

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報