レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち2の評䟡

I requested a cancellation of my order before it was shipped & they still dispatched it. When I complained & requested a return for refund they said I could keep it & agreed a 40% refund. 5 weeks late... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Zero stars is the true score I would give this brand. It is poor quality product sent directly from China and if you need to return a product or require spare parts or support you receive no response.... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

I had a problem with the lampshade that I bought from Lior and Clé. It was difficult to get their customer service to understand what the problem was. Eventually they were very helpful and ended up... もっず芋る

䌁業が回答したした


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2.0

期埅以䞋

TrustScore 5段階評䟡の2

386件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

Sito di truffe

Sito di truffe. Attenzione!!

2026幎3月16日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

Grazie per aver condiviso il tuo feedback. Ci dispiace che la tua esperienza non sia stata soddisfacente.

Prendiamo molto seriamente le preoccupazioni dei nostri clienti e siamo impegnati a risolvere qualsiasi problema possa sorgere. Ti invitiamo a contattarci direttamente all'indirizzo info@liorandcle.com per poter esaminare più a fondo la tua situazione e trovare una soluzione.

Apprezziamo la tua pazienza e speriamo di poter risolvere questo problema al più presto.

5぀星のうち1の評䟡

Zero stars is the true score I would


Zero stars is the true score I would give this brand. It is poor quality product sent directly from China and if you need to return a product or require spare parts or support you receive no response. Their 24/7 availability claim is absolute crap. DO NOT BUY FROM HERE.

2026幎1月2日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

Thank you for sharing your feedback, and we sincerely apologize for the experience you've had with our product and customer service. We understand your frustration, and we take your concerns very seriously. Your feedback is valuable in helping us improve.

We acknowledge that there have been issues regarding communication and product quality, and we are actively working to address these matters. We would love the opportunity to resolve this situation for you. If you still require support or need assistance with a return or spare parts, please contact us directly at info@liorandcle.com
, and we will make sure your case is handled promptly.

We truly appreciate your patience and hope to have the chance to rectify this for you.

5぀星のうち1の評䟡

Produit de qualité insatisfaisante

Produit de qualité insatisfaisante. Les conditions de retour sont manifestement dissuasives : la société, bien que se présentant comme opérant dans l’Union européenne, est en réalité basée en Chine.
Le retour du produit implique des frais de port trÚs élevés vers la Chine, intégralement à la charge du consommateur, ce qui rend l’exercice du droit de rétractation particuliÚrement difficile.
En cas de demande de remboursement, il est proposé uniquement 20 % du montant de la commande, ce qui ne correspond pas aux obligations prévues par le droit européen de la consommation.
Malgré mes relances hebdomadaires depuis trois mois, aucun remboursement intégral n’a été effectué à ce jour.
Cette situation me paraît contraire aux rÚgles de protection des consommateurs en vigueur au sein de l’Union européenne.

2026幎2月23日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

Merci d'avoir partagé vos retours. Nous vous présentons nos sincÚres excuses pour l’expérience que vous avez vécue avec nos produits et notre processus de retour. Nous comprenons parfaitement votre frustration concernant les frais d'expédition et la politique de remboursement, et nous reconnaissons l'importance de respecter les lois de protection des consommateurs en vigueur en Europe.

Soyez assuré(e) que nous prenons vos commentaires trÚs au sérieux et que nous allons enquêter sur votre cas. Nous nous engageons à garantir à tous nos clients une expérience équitable et fluide en matiÚre de retours et de remboursements.

Afin de nous permettre de résoudre ce problÚme, merci de bien vouloir nous contacter directement à l'adresse info@liorandcle.com en nous fournissant les détails de votre commande. Nous examinerons rapidement la situation et nous vous apporterons une solution satisfaisante.

5぀星のうち1の評䟡

2 Lamps that never Arrived worth €250.00

I ordered two bedside table lamps for my daughter for Christmas to be delivered to her home in Amsterdam - price was c. €250.00. The lamps were ordered mid-November to allow plenty of time for delivery before the holidays. By mid-December I had not been able to get any delivery information from the company, despite repeated requests. One, free lamp was delivered around the 20th December to the wrong address, and went missing. The first of the gifted lamps was delivered just before Christmas, again to another wrong address. The third lamp was delivered after Christmas, this time apparently to the correct address - however my daughter was in Ireland at the time, so couldn't have taken any deliveries. I repeatedly emailed the company about these individual attempted deliveries in real time, and again several more times at the beginning of January. I got no meaningful engagement at any stage - so my daughter didn't get her Christmas present, and I am out of pocket by a considerable amount of money. Absolutely disgraceful. Their customer service number is defunct, and there is no other direct way of contacting them. BTW on their website they say they have a 4.5 rating on Trustpilot! so you need to look into that.

2025幎12月22日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

Thank you for taking the time to share your feedback, Susan.

We are very sorry to read about your experience and understand how upsetting and disappointing this situation must have been, especially given the timing around Christmas and the value of the order. We regret the delivery issues described and the frustration caused by the lack of clarity around the shipments.

For privacy and data protection reasons, we are unable to review or discuss order-specific delivery and payment details in a public forum. However, we would very much like the opportunity to look into this matter properly and work toward a fair resolution.

We kindly ask that you contact us directly at info@liorandcle.com, quoting your order details and any relevant correspondence, so our support team can investigate the deliveries with the courier and assist you further.

We take all feedback seriously and remain committed to transparency and customer satisfaction.

5぀星のうち1の評䟡

A big scam, a robbery

A very bad experience with this company, will be first time and the last time. We have ordered two lustres and told them many times that we would be away during the summer. They never indicated the time frame for delivery. Lost track one of the items we ordered, then we managed to get one (as I was very active to find out whereabouts) but the other one we never received until today. We have send them so many emails to get the refunds, as they answered as robots, always replying the same answers and email us as if the refund has been processed and said that it will take a few days to get refund, but until today, we never received anything from them. This is a big scam. Please do not order anything from them!!!

2025幎6月2日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

Thank you for taking the time to share your feedback.

We are genuinely sorry to read about your experience and understand how frustrating this situation must have been, particularly given the delivery delays and the inconvenience caused while you were away. We would like to clarify that we are a legitimate business and do not take such matters lightly.

From the information provided in the review, it appears there may still be unresolved order and refund details that we are unable to fully identify without direct communication. For data protection reasons, we cannot discuss or verify order-specific information publicly.

We kindly ask that you contact us directly at info@liorandcle.com, quoting your order number and any relevant correspondence, so we can review your case in detail and work toward a fair and prompt resolution.

We remain committed to transparency and customer satisfaction and would welcome the opportunity to resolve this matter properly.

5぀星のうち1の評䟡

Servicio horrible

He comprado una lámpara hace tres meses y en teoría intentaron entregarla pero nunca lo hicieron. Se supone que se la devolvieron y me la volvían a entregar pero aún sigo esperando. No contestan al email, es una estafa. No recomiendo comprar aquí, te da muchísimos problemas

2026幎1月13日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

Gracias por compartir sus comentarios. Lamentamos sinceramente los inconvenientes y la frustración que ha experimentado con la entrega de su lámpara.

Le aseguramos que este no es el nivel de servicio que nos esforzamos por ofrecer. Para poder resolver este asunto lo antes posible, le rogamos que se ponga en contacto con nosotros directamente en info@liorandcle.com
con los detalles de su pedido.

Estamos comprometidos a asistirle y a garantizar que este problema se resuelva de manera pronta.

5぀星のうち1の評䟡

Fake Quality

Abbildungen anders als geliefertes Produkt. Äusserst schlechte QualitÀt.

2025幎3月8日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

vielen Dank fÌr Ihr Feedback. Es tut uns leid zu hören, dass das gelieferte Produkt nicht Ihren Erwartungen entspricht und von den Bildern abweicht.

Bitte seien Sie versichert, dass wir QualitÀt sehr ernst nehmen und gerne alle Probleme mit Ihnen klÀren möchten. FÌr eine schnellere und persönlichere UnterstÌtzung kontaktieren Sie uns bitte direkt unter info@liorandcle.com
. Wir sind hier, um Ihnen zu helfen und eine passende Lösung zu finden.

5぀星のうち1の評䟡

Truffa, truffa, truffa!

Aggiornamento 3-1-2026
Ciao chatbot!!! Ti stavo aspettando, per l'ennesima volta!!
No, non ti contatto più, già fatto innumerevoli volte in 3 mesi, tutto inutile. Abbiamo già concordato 2 volte la miglior soluzione, ma poi tu sparisci e non se ne fa più nulla. Stiamo aspettando l'ultimo rimborso concordato.
Ho scritto, qui e altrove, solo x avvisare altre possibili vittime di stare alla larga dalle tue truffe.
Per te sporgo denuncia, caro amicone. A presto!

Do una stella perché sotto zero non si può andare!!
Mi riferisco a quanto ho scritto il 14 novembre 2025 riguardo un lampadario pendente difettoso che rimaneva visibilmente inclinato da un lato una volta montato. Abbiamo chiesto l'annullamento dell'ordine e il rimborso subito, quindi ben prima dei trenta giorni delle condizioni dello stesso Lior. Dopo alcune settimane ci hanno proposto un rimborso di una certa percentuale che abbiamo accettato, perché sfiniti dal continuo botta e risposta tramite mail. Ricordo che in precedenza ci avevano riconosciuto il diritto di avere il 100% di rimborso, ma poi hanno ritrattato. Da quando abbiamo accettato questa percentuale di rimborso Ú passato ormai quasi un mese. Ci avevano detto che ci avrebbero rimborsato in 10 giorni lavorativi (NB eravamo ben lontani dal Natale). Beh, Lior Ú semplicemente sparito. Non solo non ha effettuato alcun rimborso nonostante i termini per lo stesso siano stati da noi chiariti in modo cristallino. Ma non rispondono neanche più alla mail. Anche il numero telefonico con prefisso inglese che danno sul sito risulta inesistente. E' soltanto una truffa! Mi raccomando, non comprate da questo sito. Sono solo curiosa di leggere l'amena risposta che ci darà anche questa volta il chatbot deputato alle risposte sia alle recensioni che alle mail 😅

2025幎10月2日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

Ci dispiace molto leggere della sua esperienza e comprendiamo la frustrazione riguardo alla situazione descritta.

Questo certamente non Ú il livello di servizio che ci prefiggiamo di offrire, e ci piacerebbe avere l’opportunità di esaminare il suo caso con attenzione e lavorare per una soluzione. A tal fine, le chiediamo cortesemente di contattarci direttamente via email all’indirizzo info@liorandcle.com
, fornendo i dettagli dell’ordine e la corrispondenza precedente.

Il nostro team di assistenza clienti esaminerà la questione con priorità e le offrirà tutto il supporto necessario.

La ringraziamo per averci segnalato il problema. Restiamo in attesa di un suo riscontro per poter affrontare la situazione nel modo più appropriato.

5぀星のうち1の評䟡

Ordered 4 lamps

Ordered 4 lamps
Ordered 4 lamps
1 come in wrong size and they absolutely refused to take it back and send me right size or refund me
2 came broken and they refused to take them back and refund me
Last one wasn't broken, and I didn't ask anything for it
Their return policy promises free return and refund if item's come broken or wrong size. Anyways they refused to create returning ticket and completely refuse to refund me. It's been more then 30 days and I guess I'm never getting my 500€ back

2025幎11月27日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

We are very sorry to hear about the issues you have experienced with your order and understand your frustration.

This is not the service standard we strive to provide. We would like to investigate your case thoroughly and find a suitable resolution. To assist you further, please contact us directly at info@liorandcle.com, providing your order details and any previous correspondence.

Our customer service team will prioritize your case and work with you to address the matter as quickly as possible.

Thank you for bringing this to our attention. We look forward to hearing from you.

5぀星のうち1の評䟡

Worst experience EVER.

Worst experience EVER.
Ordered a light that took three months to arrive.
It cost me half the cost price to return it. I waited 15 weeks and, despite being told it had been received and a refund would issued, no refund was ever made.
I was able to get my bank to cancel the transaction so I was eventually refunded, but only because I took action.

2025幎12月24日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

Thank you for sharing your feedback. We’re truly sorry to hear about the difficulties you experienced with your order, including the delay, return costs, and refund issues. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience caused.

We would appreciate the opportunity to resolve this matter directly with you. Please contact us at info@liorandcle.com so we can review your case in detail and work towards a satisfactory solution.

Your feedback is important to us, and we are committed to improving our service based on your experience.

Thank you for your patience and understanding.

5぀星のうち1の評䟡

VergÃŒenza absoluta

VergÃŒenza absoluta! Nos ha llegado una lámpara hecha por niños de jardín de infancia. 3 semanas esperando
.. 249 euros!! Una estafa en toda regla

2025幎12月24日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

Lamentamos profundamente leer su insatisfacción y sentimos sinceramente que su experiencia no haya estado a la altura de sus expectativas.

Nos gustaría aclarar que no hemos recibido ningún contacto directo por su parte antes de este comentario. Siempre animamos a nuestros clientes a ponerse en contacto con nosotros directamente para que podamos revisar el caso en detalle y ofrecer una solución adecuada lo antes posible.

Si existe cualquier problema con el producto recibido o con los plazos de entrega, nuestro equipo de atención al cliente está totalmente disponible para ayudarle con sustituciones, devoluciones o reembolsos, de acuerdo con nuestras políticas. Le rogamos que se ponga en contacto con nosotros en info@liorandcle.com, indicando su número de pedido y cualquier detalle relevante, para que podamos investigar y resolver esta situación de manera correcta.

Tomamos muy en serio todas las opiniones y seguimos comprometidos a apoyar a nuestros clientes y a gestionar cualquier incidencia de forma justa y profesional.

5぀星のうち2の評䟡

Doesn’t honor their return policy

This company will ship your product, but they don’t honor their 30 day no questions asked supposedly easy return policy. I’m now stuck with a lamp that isn’t dimmable. At first they wanted me to send it back to China at my own expense. Finally, they’ve agreed to a 50% refund and I can keep the lamp. This is not ideal because I have no use for it but better than nothing. Just know that if you buy from them, you won’t have a great support / return experience.

2025幎12月14日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

We’re sorry to hear about the issue with the lamp and understand how frustrating it must be to receive a product that doesn’t match the description, especially regarding the dimmer feature. To help resolve this matter quickly and fairly, please contact us directly at info@liorandcle.com with your order details and any relevant information.

We want to work closely with you to find the best possible solution and ensure your concerns are properly addressed. Thank you for bringing this to our attention, and we appreciate your patience as we sort this out together.

5぀星のうち1の評䟡

Avoid this company

Avoid this company. Light arrived in pieces. Still waiting on refund 6 months later. Sent numerous emails. Same response for 6 months saying they are processing the refund but after 6 months I still have not received my refund. Avoid. Read the reviews.

2025幎7月7日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

We’re very sorry to hear about your experience and understand how upsetting this situation must be, especially with the delay in receiving your refund and the condition of the product upon arrival. This is certainly not the service we aim to provide.

To help resolve this as quickly as possible, please contact us directly at info@liorandcle.com
with your order details and any relevant information regarding your refund. We want to work with you to address your concerns and find a satisfactory solution.

Thank you for bringing this to our attention, and we appreciate your patience while we work on resolving this matter.

5぀星のうち3の評䟡

Problem with the lampshade

I had a problem with the lampshade that I bought from Lior and Clé. It was difficult to get their customer service to understand what the problem was. Eventually they were very helpful and ended up giving me a full refund as they weren't able to rectify the problem. This was honourable of them but I don't think I would buy again from them as I wouldn't be confident that I would receive the item as described on the website.

2025幎9月15日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

Thank you very much for sharing your feedback with us. We’re sorry to hear about the difficulties you experienced, but we appreciate your kind words about how our team handled the situation. Your input is important to us, and we will continue working to improve our service and product descriptions. We hope to have the chance to serve you better in the future.

5぀星のうち1の評䟡

Its a scam


I tried to return the lamps and they told that Will not vê a Good option, because the costa to China Will e to high, and they offered me 30% refund that i never received.

2025幎1月7日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

We understand your concerns regarding the return costs. Please note that return shipping and refund offers are handled on a case-by-case basis to ensure the best possible solution for each customer.

If you have not yet received your refund or need further assistance, please contact us directly at info@liorandcle.com so we can review your case and help resolve the issue.

Thank you for your understanding.

5぀星のうち2の評䟡

I requested a cancellation of my order


I requested a cancellation of my order before it was shipped & they still dispatched it. When I complained & requested a return for refund they said I could keep it & agreed a 40% refund. 5 weeks later & 3 follow up emails I've still not received my refund.

2025幎11月22日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

Thank you for reaching out and explaining the situation regarding your order cancellation and refund.

We sincerely apologize for the inconvenience caused by the delay in your refund. To help resolve this as quickly as possible, please contact us directly at info@liorandcle.com with your order details and any previous correspondence.

We appreciate your patience and understanding, and we are committed to sorting this out for you promptly.

5぀星のうち1の評䟡

A scam company

I cancelled an order, they confirmed that I should receive a refund yet it was never processed. Their UK phone is disconnected. It is a scam. Stay away.

2025幎11月18日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

We’re sorry to hear about your experience and understand your frustration.

Please know that we are committed to resolving any issues with refunds promptly. To assist you better, kindly contact us directly at info@liorandcle.com with your order details so we can investigate and help you as soon as possible.

We value our customers and want to ensure your concerns are addressed properly.

Thank you for giving us the opportunity to make this right.

5぀星のうち1の評䟡

Producto de baja calidad por el precio

En primer lugar no me dieron una estimación de entrega. Aunque digan que la empresa es de Países Bajos la lámpara venía de china. La calidad es pésima y la foto de la web no tiene nada que ver con lo que recibes en tu casa. La lámpara es de pésima calidad por el precio que pagas. Los acabados terribles y la política de devolución una risa. Tienes que remitir y pagar de tu bolsillo los costes de devolución y solo te pagarán si cuando la reciban consideran que el producto está bien. En fin que no lo recomiendo en absoluto. No diré que es una estafa pero la foto en la web no se parece para nada a lo que recibes en casa. Extremadamente descontenta con la lámpara.

2025幎10月29日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

Gracias por su comentario. Lamentamos mucho escuchar acerca de su experiencia y entendemos su frustración respecto al producto y la entrega.

Para poder resolver este asunto de manera rápida, por favor contáctenos directamente en info@liorandcle.com
e incluya fotos del artículo que respalden su reclamación, junto con los detalles de su pedido. Esto nos permitirá asistirle de manera más efectiva y encontrar la mejor solución posible.

Valoramos mucho su satisfacción y esperamos poder solucionarlo.

5぀星のうち5の評䟡

Beautiful products

Beautiful products, arrived safely, well packaged. Excellent customer assistance afterwards. I needed to return one item, only problem was returns are to China. Customer service reps worked hard to rectify the situation. Would highly recommend, just double check measurements before ordering.,

2025幎10月28日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

Thank you so much for your thoughtful feedback! 🌟

We’re delighted to hear that you loved our products and that they arrived safely. Your kind words about our customer service team truly mean a lot — we always strive to make every experience as smooth as possible.

We completely understand your concern about returns, and we truly appreciate your patience while our team worked to resolve the issue. Your recommendation and advice about checking measurements will surely help other customers too.

Thank you again for choosing us — we look forward to serving you in the future! 💛

5぀星のうち5の評䟡

Un atención al cliente exquisita

Un atención al cliente exquisita
Volveré a comprar sin duda

2025幎10月26日
自発的なレビュヌ
Liorandcle ロゎ

Liorandcle からの回答

¡Muchas gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia positiva con nuestro servicio de atención al cliente. Tu satisfacción es nuestra máxima prioridad, y esperamos poder atenderte nuevamente muy pronto.

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䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

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レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報