Fergus Bowen | Customer Services Executive was very helpful with speedy help to order parts needed to get our coffee machine back up and working with the help from Jeff Smith | Technical Support... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We upgraded our office coffee machine to Liquidline following continual issues with our previous machine. Charlie Harrison looked after us from the get-go. He ensured we had the right machine to... もっと見る
企業が回答しました
Charlie and the rest of the team were very helpful and responsive to our needs. They were able to bring forward the installation to a date much earlier than expected and when we had queries they were... もっと見る
企業が回答しました
Prompt service and repair
企業が回答しました
企業情報
当該企業による記述
A culture for amazing customer service where people are our passion. We take a thoughtful approach to ensure our customers have the right refreshment solutions to suit their needs. Our in-house teams of Sales, Client Managers, Customers Service, Operations, Engineers and Marketing are knowledgeable in their fields. We ensure our teams are provided with continuous training to ensure they are innovative and smart working. We are passionate about our customers and staff, and pride ourselves doing everything we can to ensure amazing customer service throughout your entire journey with us.
Liquidline
当該企業による記述
- We bring expertise, innovation and joy to organisations across the UK. Founded in Suffolk in 2003, we are a family owned business. We have a unique philosophy, operating with honesty, integrity and putting our customers at the heart of everything we do. When you become a customer of ours, you don’t just become a number, you become part of the Liquidline family! We select industry leading, innovative technology, support it with winning customer service and enhance this with premium coffee beans and a carefully selected range of consumables. The result is local, personal service on a National scale.
連絡先
1 New York Street, M1 4HD, Manchester, 英国
- 08008499110
4.4
優良
22件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Prompt service and repair
2026年2月9日
Liquidline - Manchester からの回答
Good Afternoon Clare, Thank you for your kind words!
We’re delighted to hear that you were happy with our prompt service and repair. Providing efficient, high-quality support is always our goal, so it’s great to know we met your expectations.
If you ever need anything in the future, we’re here to help!
Very helpful and very polite problem…
Very helpful and very polite problem was sorted fast
2025年10月29日
自発的なレビュー
Liquidline - Manchester からの回答
Good Afternoon Oliver, hank you so much for your kind words! We’re delighted to hear that our team was able to help you quickly and that you had a positive experience. Your feedback means a lot to us!
Threadworks Leeds
Joe and the team have been amazing from start to finish. Great service great product
2025年9月23日
自発的なレビュー
Liquidline - Manchester からの回答
Thank you so much for your kind words! We’re delighted to hear Joe and the team looked after you so well and that you’re happy with both the service and product. We really appreciate your feedback!
Really helpful and quick responses
Really helpful and quick responses from the customer support team. Any engineer we have had come out has been knowledgeable and professional.
2024年7月5日
自発的なレビュー
Liquidline - Manchester からの回答
Good Morning Poppy, thank you for your review. Could i ask you to let me have your account details so I can pass this on to the engineer who attend.
Exceptional quality and service from start to finish
We upgraded our office coffee machine to Liquidline following continual issues with our previous machine.
Charlie Harrison looked after us from the get-go. He ensured we had the right machine to fit the purpose of our business and that everything was delivered and managed seamlessly.
We have had the machine in place now for a few months and can say the service, delivery and quality of products has been top tier.
If we have experienced any issues, the Liquidline team have been quick to respond and their communication has been plentiful.
We have new locations opening this year and there is no doubt in our minds that we will continue to use Charlie and his colleagues to assist us as we grow.
Highly recommended.
2024年6月18日
自発的なレビュー
Liquidline - Manchester からの回答
Good afternoon, thank you for the great review. I will make sure the feedback is passed on. Enjoy your coffee and the sunshine.
Liquidline - Manchester からの回答
Good Afternoon Graham, Welcome to the Liquidline family. Thank you for your review and we look forward to processing future orders for you. Have a great afternoon.
great service
2023年10月3日
Liquidline - Manchester からの回答
Good Morning Jemma, thank you for your review. Hope you have a lovely day.
Service with a smile
Booked Call out Wednesday, Engineer arrived following day. Had to order a new part but was fixed the following day. Engineer was very friendly and courteous.
2023年6月30日
自発的なレビュー
Liquidline - Manchester からの回答
Good Afternoon, thank you for leaving your review as we really appreciate the feed back. Can you let me have your account details so I can let the relevant team have a copy of your review. You can email me direct lorraine.hilton@liquidline.co.uk
Great service and fast delivery
Great service and fast delivery. Always a pleasure to deal with them. Good quality products too.
2023年3月13日
自発的なレビュー
Made the decision to change coffee…
Made the decision to change coffee machines at the start of the 2022 Cricket Season. Best decision we have made. Fantastic machines, great product and the one or two times there has been an issue with the machines, the response time for them to be fixed was very quick
2022年10月31日
自発的なレビュー
Excellent breakdown service
Excellent company stock delivery generally 24hours perfect ,breakdowns generally 48 hours and always helpful when on telephone.
2023年1月18日
自発的なレビュー
Liquidline - Manchester からの回答
Good Afternoon Jayne, thank you for this great review we really appreciate the feed back. Please could you let me have your Account details so I can pass this to the relevant team here. You can emailed me direct Lorraine.Hilton@liquidline.co.uk.
Always prompt delivery.
2022年12月2日
Liquidline - Manchester からの回答
Good afternoon ,thanks for the review and I hope you have a fab friday!
Really helpful and supportive
Charlie and the rest of the team were very helpful and responsive to our needs. They were able to bring forward the installation to a date much earlier than expected and when we had queries they were quick to respond and resolve.
2022年10月18日
自発的なレビュー
Liquidline - Manchester からの回答
Good Morning Guy, thank you for the lovely review. Hope you and your staff enjoy the fabulous coffee and the new machine.
Fergus Bowen | Customer Services…
Fergus Bowen | Customer Services Executive was very helpful with speedy help to order parts needed to get our coffee machine back up and working with the help from Jeff Smith | Technical Support Great team work all round Many thanks
Sara
Host
Colchester Volvo
Cowdray Avenue | Colchester | CO1 1XX
P: 01206 717 300
2022年10月18日
自発的なレビュー
Liquidline - Manchester からの回答
Good Morning Sara, thanks for the great feedback. I will ensure that both Fergus and Jeff receive a copy of this. Have a great Wednesday 😊
Colin who came out to fit the machine…
Colin who came out to fit the machine was fantastic and extremely knowledgeable. Really helpful with the use, and maintenance of the machines
2022年9月28日
Liquidline - Manchester からの回答
Good Morning Scott, thank you for this great review we really appreciate the feedback and I will ensure Colin receives a copy. Enjoy your machine and the great drinks 😊
Top service from liquid line
Top service from liquid line, never a problem getting stock or delivery's. Also good range or products.
2022年9月26日
自発的なレビュー
Liquidline - Manchester からの回答
Good afternoon, I hope you are well.
Thanks for your great review and I hope you enjoy the rest of your Monday.
Liquidline - Manchester からの回答
Good morning LIsa, thank you for the review we really appreciate the feedback. Hope you have a great Friday.
Toni & Guy Peterborough
Have had lots of dealings with Liquidline, my contact being Charley Brooks, who was willing to go above and beyond to solve our issues and deliver a great service.
five stars given!!
2022年5月19日
自発的なレビュー
Liquidline - Manchester からの回答
Good Morning Denise, thank you for leaving this great review, I will ensure this is passed to Charley and her Manager. Have a great Friday 😊
Liquidline - Manchester からの回答
Good Afternoon Mike, thanks for posting your review. We do offer a next delivery if orders are placed by 3pm.
Liquidline - Manchester からの回答
Good Morning John, thank you for the review, nice to hear you are enjoying the usage of our Website ordering, did you know you can also log any issues you may have with the machine too. Have a great day.
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