Feather レビュー 

54
•
TrustScore 5段階評価の2.5

2.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

From the moment I arrived, I was met with friendly staff who were eager to assist without being pushy. They guided me through the mattress selection process, helping me understand the different... もっと見る

5つ星のうち2の評価

Finally had it with this company. Greatly regret ever going into contract with them because once you commit thousands, it makes it tougher to justify throwing that away, Tons of baits and switches, co... もっと見る

5つ星のうち2の評価

Good furniture choices (albeit limited) but very difficult to schedule pick ups on the dates you need. We rented for a pop-up store so we didn't have a ton of flexibility and Feather was zero help. Co... もっと見る

5つ星のうち1の評価

These guys are crooks, they also operate under the company name Pumpkin perfect items pumpkin pe This way they can double charge you. I requested a refund from them (not a chance) i asked them to... もっと見る

企業情報

  1. 家具店

当該企業による記述

Feather is a furniture rental service that provides modern, stylish furniture without the upfront stress, cost, or commitment of traditional retail. Choose from hundreds of items to outfit your home and the Feather team will deliver and assemble everything for free in less than a week. When you’re ready to move on, either swap, buyout, or return your furniture—we’ll help find it a new home.


連絡先

2.6

期待以下

TrustScore 5段階評価の2.5

54件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.6

すべてのレビュー

(54)

過去12か月のレビュー数: 0件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

The worst

The worst! Reported me spam cause I used two addresses for my sperate businesses !!!! They suck and ruined a lot of planning I have done !

2017年11月23日
自発的なレビュー
Feather ロゴ

Feather からの回答

Jake from the social team here. I’m sorry things didn’t work out. Feather doesn’t require some of the more involved paperwork that many of the bigger companies do. There were several facets of the order you placed - including those that you mentioned here - that left our credit and finance team with questions. When they weren’t able to get clarification in time for your requested delivery date, the orders had to be canceled.

5つ星のうち5の評価

It was pretty easy

It was pretty easy. I ordered a package so I didn’t have to choose specific items. Feather delivered my furniture and we are pleased with the quality.

2017年11月2日
自発的なレビュー
5つ星のうち5の評価

They were excellent

They were excellent! The furniture was much nicer than the images on line and brand new. The delivery team was professional and on time. I would highly recommend them. The bedframes were especially nice and modern!

2017年11月1日
自発的なレビュー
5つ星のうち5の評価

Feather was utterly awesome

Feather was utterly awesome! Instead of renting that AWFUL stuff from other places, I stumbled upon Feather and was thrilled. Other places look so boring and soulless. Feather on the other hand is modern and hip and stylish. I would not be embarrassed to say I had bought it! They delivered on time, and were professional and easy to deal with. I furnished my place while I was between tenants and it was just like I was home again. And at half the price of those other places. LOVE IT.

2017年10月31日
自発的なレビュー
5つ星のうち5の評価

Great customer service

Great customer service. We were able to rent attractive high quality modern furniture for a couple months while staging our apartment for sale. It looked great. Everyone at Feather was a pleasure to work with.

2017年10月31日
自発的なレビュー
5つ星のうち5の評価

Great communication

Great communication. Arrived on time. Set up with the breeze and the guys were great to talk to you!

2017年10月30日
自発的なレビュー
5つ星のうち2の評価

Jeff was always available via phone or …

Jeff was always available via phone or email and quick to respond with any changes needed to the number/selection of pieces and scheduling assistance. He was very helpful.

However, on the delivery day I was very surprised when 2 guys showed up with over 30 boxes that all needed to be assembled in the house (aside from about 5 pieces) Instead of the 2-3 hour install estimate this took all day, went into a 2nd day, and a 3rd day a broken piece had to be swapped out. It took them 4 hours just to assemble the closet item which came in about 100 pieces....It was the exact experience of the photo feather uses (a girl sitting in a pile of ikea parts) to advertise that this is NOT a the feather experience. I was surprised at how off they were in estimating the amount of time required... I had to change my schedule to be there for 2 days to surpervise as well as help bring boxes in from their haul, open, and assemble. There was a mess from opening boxes - cardboard and stirofoam - and when I asked if they had a shotvac or a way of cleaning they said they did not. They went and bought a broom and we all swept.

I emailed this to Jeff and was again surprised that feather offered no refund or consolation for this experience and my effort required.

2017年10月25日
自発的なレビュー
Feather ロゴ

Feather からの回答

Hi there,

Jake from the social team here. The experience you've described is far from the way things are meant to go and was likely early in our history before we got the system figured out (these days all installers bring their own shop vacs for example). My guess is, Jeff thought he left you satisfied following your conversation. Perhaps now that we know what you'd like to feel great about your Feather experience we can get there. Drop us a line at hello@rentfeather.com, reference this comment, and we'll do our best to make things right. Thanks!

5つ星のうち5の評価

Love this company

Love this company. I learned that the West Elm couch I've been lusting over for years isn't actually that comfortable. Saved a lot of $!

2017年10月24日
自発的なレビュー

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