Vanessa is so supportive and helpful. She keeps me up to date with any questions, or issues that are in progress, and is always friendly and approachable no matter how busy.
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Vanessa is so supportive and helpful. She keeps me up to date with any questions, or issues that are in progress, and is always friendly and approachable no matter how busy.
企業が回答しました
I'd like to thanks Deepak for his help and assistance getting us set up so my business can accept card payments. It's something we've wanted to do for a long time and Deepak made the process very seam... もっと見る
企業が回答しました
I initially spoke to my contract manager about using Lloyd’s bank to process my payments. I was introduced to Michael Scott who guided me through the process. Arranged teams meetings and when things... もっと見る
企業が回答しました
Having had a query with various transactions, Louise Pugh stepped in and gained the answers we were looking for. Also advised us to access the portal that was available that we did not know existed.... もっと見る
企業が回答しました
当該企業による記述
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We are delighted with our new payment terminals. The upgrade process was simple to navigate.

Lloyds Cardnet からの回答
Vanessa is so supportive and helpful. She keeps me up to date with any questions, or issues that are in progress, and is always friendly and approachable no matter how busy.

Lloyds Cardnet からの回答
Kian Chappell was brilliant and very professional throughout.
I would very highly recommend him for his kindness and expertise.

Lloyds Cardnet からの回答
I'd like to thanks Deepak for his help and assistance getting us set up so my business can accept card payments. It's something we've wanted to do for a long time and Deepak made the process very seamless and was very complimentary of our business. Thank you

Lloyds Cardnet からの回答
In the words of the great late Tina Turner “ Simply the best “

Lloyds Cardnet からの回答
Carlton was so helpful and understanding of my problem with clover.I am under a new contract with them and having problems .Carlton was very informed and gave lots of advice along with a video link . It is such a weight off my shoulders to have someone that listened and give a resolution.Well done Carlton you are amazing-Hazel Frood

Lloyds Cardnet からの回答
Dulcie Small (Customer Success Manager) telephoned from Lloyds Banking Group to check if the companies Cardnet Merchant details on file were up to date or if they needed to be updated. Excellent telephone manner, friendly, helpful and informative.

Lloyds Cardnet からの回答
Cleo was so helpful and patient. She talked me through everything to get set up. Really appreciate all of her help.

Lloyds Cardnet からの回答
Hi Matthew Was Very Good & Professional Service Provide
Thank you

Lloyds Cardnet からの回答
We have recieved excellent service from Lloyds Cardnet and our relationship manager Vanessa Last. She is always professional, responsive, and helpful. We truly appreciate her and the teams ongoing support and dedication to our business.

Lloyds Cardnet からの回答
I initially spoke to my contract manager about using Lloyd’s bank to process my payments. I was introduced to Michael Scott who guided me through the process. Arranged teams meetings and when things did not work he arranged for my web designer to be supported in the transition. Following the system being installed he arranged a teams meeting to make sure I understood how to use the system. Michael assisted with a test account at first and made sure everything worked and we were happy with the solution. I would not hesitate in recommending Michael. He made everything happen and was a pleasure to deal with. Many thanks.

Lloyds Cardnet からの回答
Mr. Chris Canty helped me throughout the entire process. This is the second time I’ve received PDQ machines through him, and I’m very satisfied with the service provided. I highly appreciate his help and support.

Lloyds Cardnet からの回答
The relationship managers I have worked with at Cardnet have all been excellent. They have taken time to understand the business, suggest appropriate actions and answer questions.

Lloyds Cardnet からの回答
Very easy to get in touch with real human, especially Yagmur Karaoglanly, she was very helpful and great at customer services to understand my business requirements and resolve it very nicely.

Lloyds Cardnet からの回答
Amber was patient and informative.
I genuinely felt she was trying to do best by me and my business as well as considering your company interests.

Lloyds Cardnet からの回答
Carlton and the team have been a great help and managed to get the service we required arranged very quickly.

Lloyds Cardnet からの回答
Having had a query with various transactions, Louise Pugh stepped in and gained the answers we were looking for. Also advised us to access the portal that was available that we did not know existed. This now makes it easier to look at the overall picture. Thanks Louise!!

Lloyds Cardnet からの回答
We are long standing customers of Lloyds as our banking partner, and have found them to be most knowledgeable and helpful throughout. We have now taken up the offer of using CardNet as our card processors, and have found Jordan Mercado, our relationship manager to be patient, and helpful, leading us through the process of integrating their systems into ours. This service is second to none , with ease of contact with the CardNet team, something that was sorely lacking in the card processors we have moved from after of 15 years with them, but like so many things, you get comfortable with the one supply, and do not really want the trials of moving. All I can say is I wish we had moved years ago our Relationship manager and the IT Service team have been very helpful and understanding with our IT department in the integration process, always being available to answer the questions. In fairness I cannot recommend Lloyds CardNet highly enough, you should consider it too. The date of 1st October 2026 is the date I have given this review, but Cardnet went live with us on the 12th August 2026, and has worked perfectly, now we just want to work more with their team to bring some of their other services online. A bid thumbs up

Lloyds Cardnet からの回答
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