We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... もっと見る

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I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... もっと見る
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We've been really impressed with the service from Assam at Lloyds Cardnet. He took the time to properly understand how our business processes card payments and came back with changes that made a g... もっと見る
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Having had trouble getting past the initial security checks, Amber emailed me to sort the issue out and furthermore helped resolve the issue with replacement card machine. We need more people like Amb... もっと見る
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企業情報
Lloyds Cardnet について
当該企業による記述
Take payments in person, online and over the phone. From pocket-sized card readers to counter-top terminals to full point of sale app-based business solutions.
By accepting card payments, your business can meet the demands of today’s fast-paced, digital economy. Best of all, our card payment solutions helps you learn more about your customers’ spending habits with real-time sales data and online reporting tools.
Plus, whether you’re a sole trader or a growing enterprise, card payments reduce cash handling and can open doors to finance options like Merchant Cash Advance. With Lloyds, you get secure, reliable technology, specialist UK support and transparent pricing. Let your customers pay their way – quickly, safely and confidently.
Lloyds Bank Cardnet is trusted by over 35,000 businesses processing 2.86m transactions daily. Cardnet® is a registered trademark of Lloyds Bank plc.
Take payments >
Existing customer support >
連絡先
Take card payments with confidence
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Been with Cardnet for over 10 years…
Been with Cardnet for over 10 years now. Great service and reliable too. Big thank you to Yagmur Karaoglan for looking after us recently with the contract renewal.

Lloyds Cardnet からの回答
Fast and efficient service received by…
Fast and efficient service received by Michael.
Professional and easy to deal with, explained everything thoroughly, now looking forward to receiving our device - thank you

Lloyds Cardnet からの回答
Jaspreet is a top man wish i can give…
Jaspreet is a top man wish i can give you more than 5 stars , very helpful, explains everything in details, always happy to help and understands customers before even asking the question.
Thank you for always being there when needed

Lloyds Cardnet からの回答
Sam Whittaker was really helpful…
Sam Whittaker was really helpful explaining everything from scratch

Lloyds Cardnet からの回答
Customer Service very poor
Customer Service very poor. No one listened to the needs we had so consequently the set up experience was very stressful.
Would not recommend if your ‘business’ is a charity or church.

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Professional
Professional, patient and helpful.
Thank you Mathew Crouch you are a credit to Lloyds.

Lloyds Cardnet からの回答
Easy to set up and great portal.
Easy to set up and great portal. Michael Scott was a huge help guiding us through set up and onboarding.

Lloyds Cardnet からの回答
Yagmur was extremely helpful and…
Yagmur was extremely helpful and patient, thank you so much for your support!

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Great Customer Service
I called Lloyds Cardnet needing to make a change to our business card machine and dealt with Carlton Lewin who was really helpful and friendly. he talked me through the options and gave me clear guidance. Would definitely recommend

Lloyds Cardnet からの回答
Excellent service from Assam
Excellent service from Assam,
We had a review teams meeting arranged, Assam was prompt to the meeting, friendly & informative.
Asked us how our business is going and if we had any concerns he could help us with.
Suggested options to streamline our payment journey which is what i have been looking for and arranged follow up meetings after had time to discuss.
Prior to this meeting Assam helped us massively with a major change within our business and although i did not give him much time to do help with this change he managed to get it done for us quickly and efficiently without any problems, just took one phone call and done!
Assam is a key part of our operation between our business and Lloyds and he has been nothing but helpful throughout!

Lloyds Cardnet からの回答
Excellent Yagmur
After 16 years of awful client service from cardnet, everything has changed today. Yagmur was lovely, very efficient and has saved me money. Highly recommend and I am now very happy indeed to be a cardnet client ! Thanks Yagmur for your help.

Lloyds Cardnet からの回答
As a dentist and business owner
As a dentist and business owner, I have been a Lloyds Bank customer for more than five years. Having previously banked with RBS and Metro Bank, I can confidently say that the level of service I have received from Lloyds has been exceptional and far superior to my previous experiences.
A special thank you goes to our Business Manager, Julie Haggerty, whose professionalism, dedication, and outstanding support have made every step of our banking journey smooth and stress-free. Most recently, during our business acquisition, Julie’s excellent organisation and proactive approach ensured everything progressed without delays or unnecessary complications.
I would also like to thank Jorme Benjamin for providing outstanding VIP service while arranging our card machine facilities. His efficiency, attention to detail, and willingness to help were truly impressive.
Exceptional customer service is rare these days, but the Lloyds team consistently goes above and beyond. I genuinely appreciate everything they have done for us and would highly recommend Lloyds Bank to any business owner looking for a reliable banking partner.

Lloyds Cardnet からの回答
Had the pleasure of dealing with David…
Had the pleasure of dealing with David Guy today who was immensely helpful with getting me up and running with my new card terminal contract. Very pleased with the service and can highly recommend.

Lloyds Cardnet からの回答
We have just moved our card machine to…
We have just moved our card machine to Lloyds from another card company. We have received excellent customer service from Lloyds so far, every question answered, big thank you to Michael Scott - kept us fully updated throughout. All going to plan so far!

Lloyds Cardnet からの回答
The support we received from Mr Crouch…
The support we received from Mr Crouch a Client Development Consultant in helping to set up our charity with MPOS card readers was second to none. They was extremely patient in dealing with our queries and was accommodating in every way possible. I wish every interaction i had with banking organisations was this professional and friendly.

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Through and detailed Lloyds Cardnet service review from James Gale
Just spent an hour speaking with James Gale of Lloyds Cardnet - very helpful, covered a lot of ground in terms of current service provision, future opportunities etc

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Transitioned our business to Lloyds…
Transitioned our business to Lloyds Cardnet after a long relationship with previous provider Worldpay and I found the process straightforward and efficient and the terms favourable. We’ve had a problem free first year and the technology works very well . Richard Swinfield handled all aspects of our integration promptly and professionally…and I highly recommend using Lloyds Cardnet.

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Great customer service.
Great customer service and all involved were very helpful.

Lloyds Cardnet からの回答
We have just moved over to Lloyds…
We have just moved over to Lloyds cardnet and the support before and after is fabulous. Deepak will go above and beyond for his customers

Lloyds Cardnet からの回答
Very good overall experience
Having been somewhat thrown in at the deep end with the task of setting up the cardnet system for our company, it was made so much easier by the helpfulness received from the team from the moment I reached out to them. Within a couple of days I had already set up teams calls and training of how and what to do. With further follow up calls, to ensure everything was going in the right direction. The response times were very good when I asked any question or was looking for reassurance. All in all the overall experience has been very good and would certainly recommend.

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