Was about renew my policy with my previous provider when i saw a Lloyds insurance advert online. Being a little curious i had a look what was on offer. Turned out it was really good insurance, with a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Our ceiling collapsed due to a leak, and caused considerable damage to our property. We have sold our home and we're due to complete imminently. Despite having had contents and buildings insurance for... もっと見る
Easy to insure house and one car, but Lloyds would not accept my wife as policyholder on other car despite having 15 yrs NCD and having been policyholder with previous insurer. Lloyds unable to explai... もっと見る
Quick service, fast quote with everything explained to me clearly. I could see the level of cover, contents that were covered, and the costs in detail in order to make my decision to accept Lloyds B... もっと見る
企業が回答しました
企業情報
Lloyds Bank Insurance について
当該企業による記述
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
連絡先
4.7
優良
8130件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Changing my car in the renewal period…
Changing my car in the renewal period is not the best as I discovered , however once I got through to the right person my stress was relieved almost immediately.
2026年7月10日
Lloyds Bank Insurance からの回答
Hello Angela,
Thanks for taking the time to leave us a review.
I'm really pleased to see that once you spoke to us, we were able to get your issue sorted straight away.
Have a great day!
Sean
Lloyds Bank Motor Insurance
Straightforward and easy to use
Straightforward and easy to use. Gave a good price in comparison to other insurers
2026年7月1日
Lloyds Bank Insurance からの回答
Hello Mark,
We love to see feedback like yours - thanks for letting us know.
Thanks for choosing us!
Sean
Lloyds Bank Motor Insurance
Unbelievably bad communications and customer service
Purchased car insurance with them online. Had an email through with policy number thanking me etc etc. Few days later they left a phone message to ring them which i did. Customer rep said couldnt find issue but they had been having issues with new policies registering and being delayed by a few days. I explicitly said is that all it is as i dont want to find in a few weeks time i have no car insurance, dont worry they said will all be fine. So today insurance expires i cant log on as lloyds says i dont exist and checking my bank statement they took my payment then subsequently paid it back without telling me. At no point have they contacted me to say the policy has been cancelled and i could have started driving today not knowing i had no cover. I am absolutely furious.
Update- i managed to speak to someone in person today and they have honoured the original quote. My complaint is them not telling me there was an issue in the first place so i could contact them and resolve it rather than the possibility of driving unintentionally with no insurance.
2026年7月26日
自発的なレビュー
Lloyds Bank Insurance からの回答
Hello David,
I'm sorry you're not happy with the service you've had so far.
I'm happy to hear you have managed to speak to someone today so we can look to resolve your issues.
If you still need help or want to get in touch, head to our Help Hub at help.lloyds.insuremotor.co.uk/help/s
Thanks,
Sean
Lloyds Bank Motor Insurance
Lloyds Bank Insurance からの回答
Hello Sarah,
We love to see feedback like yours - thank you.
Have a great day!
Sean
Lloyds Bank Motor Insurance
It was straight forward to answer the…
It was straight forward to answer the relevant questions and the price competitive.
2026年6月29日
Lloyds Bank Insurance からの回答
Hi Yvonne,
We're delighted to hear that you found the process straightforward and our pricing competitive. Your positive feedback is greatly appreciated!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Not sure where my policies and contact…
Not sure where my policies and contact information is
2026年7月25日
Lloyds Bank Insurance からの回答
Hello,
I'm sorry to see you've not had a positive experience so far and I'd really like to help change this.
I have reached out to you directly with instruction how to log in and with some documentation.
If you still need help or want to get in touch, head to our Help Hub at help.lloyds.insuremotor.co.uk/help/s
Thanks,
Sean
Lloyds Bank Motor Insurance
Easy process and great price
2026年7月15日
Lloyds Bank Insurance からの回答
Hi Lucy,
We're so pleased to hear that you found the process straightforward and that you were happy with the price. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Very easy instructions to follow
Very easy instructions to follow, clear explanations given.
2026年7月24日
自発的なレビュー
Lloyds Bank Insurance からの回答
Hi Alison
Thanks for taking the time to review us.
Have a lovely day.
Lesley
Lloyds Bank Car Insurance.
Consolidated Insurances…
Already bank with Lloyds and have just moved our car insurance to them. When our house insurance came up we got an good price and updated cover from Lloyds
2026年7月20日
Lloyds Bank Insurance からの回答
Hi John,
It's wonderful to hear that you've had such a positive experience with us, especially with both your car and home insurance. We're delighted we could offer you a good price and updated coverage.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
I have given you a five star rating
I have given you a five star rating, firstly, because when obtaining insurance from yourselves, it was fairly straightforward and reasonably simple, but was also quite speedy. Other companies I had been with have caused me major pain and unbelievable stress. Another good point is that it was very simple to download an insurance certificate, as with some other companies, it is impossible to download the proof that you actually have a policy. When using a different company, when you require the certificate, they request you to supply them with your email address. You send them the email address, and I tell you that email address, it doesn't exist, even though they are sending the information to that email address (how stupid and how incompetent).
A very easy way on in making a customer change their mind. Simplicity and accuracy is the best policy.
2026年7月24日
Lloyds Bank Insurance からの回答
Hello there,
Thanks for leaving such a great review!
I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.
Hope you have a great day.
Jonathan
Lloyds Bank Motor Insurance
Lloyds Bank Insurance からの回答
Hello Julie.
Thanks for leaving such a great review!
It sounds like buying your Lloyds policy was quick and easy - this is what we like to see.
Hope you have a great day.
Jonathan
Lloyds Bank Motor Insurance
Lloyds Bank Insurance からの回答
Hello Carol.
Thanks for leaving such a great review!
I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.
Hope you have a great day.
Jon
Lloyds Bank Motor Insurance
Lloyds Bank Insurance からの回答
Hi Kingsley,
We're delighted to hear you received excellent service from our staff at the Dartford branch. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Easy application good price and helpful…
Easy application good price and helpful staff when I phoned
2026年7月22日
Lloyds Bank Insurance からの回答
Hi Christine,
We're so pleased to hear that you found the application process easy and the price good. It's also great to know our staff were helpful when you called!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Since ive been with both Lloyds and…
Since ive been with both Lloyds and Halifax banking ,ive never looked back ,the personal service and care looking after my interests are second to none , first class .
2026年7月13日
Lloyds Bank Insurance からの回答
Hi John,
We are so happy to hear that our personal service and care have met your expectations. Thank you for sharing your wonderful feedback; we truly appreciate your kind words.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Lloyds Bank Insurance からの回答
Hi Mark,
We're delighted to hear that you found our service offered a good price and was easy to manage.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Lloyds Bank Insurance からの回答
Hi Margaret,
We are pleased to hear you found it easy to arrange. Thank you for your positive review.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Lloyds Bank Insurance からの回答
Hello Erica,
I'm glad you're happy with your price - we love to see feedback like yours.
Have a great day.
Jonathan
Lloyds Bank Motor Insurance
Lloyds Bank Insurance からの回答
Hello there,
I'm glad you're happy with your price - we love to see feedback like yours.
Have a great day.
Jonathan
Lloyds Bank Motor Insurance
Lloyds Bank Insurance からの回答
Hello Sandra,
I'm glad you're happy with your price - we love to see feedback like yours.
Have a great day.
Jonathan
Lloyds Bank Motor Insurance
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