Got a renewal letter from my previous insurance company (Tesco) and it was more expensive than the current year. Looked on a comparison site and found that Lloyds Gold Level was nearly £200 cheaper. W... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The online system was easy to use and ìn a few minutes i had my quote and then set up my car insurance. Compared to my previous insurance company i can now log in to my account and make changes if i e... もっと見る
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Your home insurance letter arrived out of the blue but just in time as I was about to renew my home insurance with AXA .I have been with AXA over 10 years but your renewal price was more competitive .... もっと見る
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Previously, I'd just accepted the cover that my late husband had on my property, but decided I probably didn't need that level of cover. Found it very easy to review, change, and remove unwanted terms... もっと見る
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企業情報
Lloyds Bank Insurance について
当該企業による記述
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
連絡先
4.7
優良
8728件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very happy with the service!
The whole process was quick, easy and straightforward. The staff were friendly, helpful and professional, and everything was explained clearly. I’m very pleased with my experience and would happily recommend Lloyds Bank Insurance.
2026年9月17日
Lloyds Bank Insurance からの回答
Hi Zornitsa,
We're so pleased to hear that your entire experience was quick, easy, and straightforward. It's wonderful that our staff were friendly, helpful, and professional, and that everything was clearly explained. We truly appreciate your recommendation.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Lloyds Bank Insurance からの回答
Hello Gauribai,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you've already found how easy we've made it to update the policy details.
Thanks again for choosing us!
Rasheed
Lloyds Bank Insurance
whole process was quick and efficient
2026年8月28日
Lloyds Bank Insurance からの回答
Hi Peter,
We're delighted to hear that you found the entire process to be both swift and efficient. Thank you for sharing your positive experience with us.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Great price and service 👍
2026年9月4日
Lloyds Bank Insurance からの回答
Hello Steven,
Thanks for taking the time to leave your feedback.
I'm glad you're happy with your service and the price too - we love to see feedback like yours!
Have a great day.
Rasheed
Lloyds Bank Motor Insurance
Lloyds Bank Insurance からの回答
Hi Christine,
We're so glad you found it easy to change.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Quick and easy to follow instructions…
Quick and easy to follow instructions on application form
2026年9月17日
Lloyds Bank Insurance からの回答
Good afternoon
Thank you for your review and positive feedback.
We are glad that you found taking out cover quick and easy.
Regards
Jenny – Lloyds Pet Insurance
Lloyds Bank Insurance からの回答
Hi Karen,
It's wonderful to hear that you found our service to be efficient and straightforward, and that you were pleased with our competitive pricing.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Lloyds Bank Insurance からの回答
Hi,
We are pleased to hear we were able to provide you with a good service.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Lloyds Bank Insurance からの回答
Hi Mrs Harding,
Thanks for taking the time to leave us a review. We're delighted to hear that you found the whole process simple and our prices competitive.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Easy and good
Good, affordable cover and an actual person to speak to when I set it up, to clear up a few things I was unsure about. My renewal quote was lower than anything a comparison site found.
2026年9月16日
自発的なレビュー
Lloyds Bank Insurance からの回答
Hi Helen,
We're delighted to hear you found our cover both good and affordable. It's wonderful that you had a positive experience speaking with a person to clarify your queries, and we're especially pleased that your renewal quote was so competitive.
Kind regards,
Tracy – Lloyds Bank Insurance.
Lloyds Bank Insurance からの回答
Hi Sean,
We're so pleased to hear that you found the process very easy and experienced no problems at all. Thank you for sharing your positive feedback with us!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Lloyds Bank Insurance からの回答
Hi Mr Holgate-Romanov,
We're delighted to hear that you found our process simple and the instructions clear. Thank you for your positive feedback; we truly appreciate it.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Easy on line process.
2026年9月7日
Lloyds Bank Insurance からの回答
Hi Jane,
We are delighted to hear that you found our online process easy to use.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Didn't have to jump through any hoops…
Didn't have to jump through any hoops or hurdles, Didn't have to say how many pets I've had since I was a boy and their names, or have a police certificate or a doctors note.
2026年9月16日
Lloyds Bank Insurance からの回答
Hi Ronald,
We're so glad to hear that your experience with us was straightforward and hassle-free! We always aim to make things as easy as possible for our customers.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Ease of getting quote and competitive price
Went online to get a quote for house insurance as previous provider had put policy up by 62% despite no claims.
Doing the quote request was very straightforward and easy to do which was a really helpful feature.
The quote I received was less than my policy of the previous year so I was very pleased indeed. Received all my printed documents within the week which are clear and informative.
Being of senior years, ease of insurance renewal and getting a competitive price without a load of stress is important to me .
2026年9月3日
Lloyds Bank Insurance からの回答
Hi Pennie,
We are so pleased to hear that you found our online quote request process straightforward and easy to use, especially after your previous provider's significant price increase. It is wonderful to know that we could offer a competitive price that was less than your prior year's policy. We understand how important it is to have an easy renewal process and receive clear, informative documents without stress, particularly in your senior years. Your positive feedback truly means a lot to us.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
I found my Mum dead at her property on…
I found my Mum dead at her property on 8th July and her building insurance for her home is with Lloyds Phoned them 11th July 2026, to report this. I have a stack of duplicated DD letters all showing incorrect amounts, that was quoted, not in THE ESTATE OF ....... I have phoned them numerous times at least 5 now. Still incorrect DD set up. I am totally worn out trying to resolve this issue, exceedingly very poor customer service. For some reason every time I contact and try to resolve, I am now getting 3 copies of the same letter. I raised a complaint few weeks ago and Lloyds have not resolved or contacted me to sort out. All I get is text saying still looking into your complaint will take 8 weeks! What help is that to a customer who has died and the executor trying to sort their estate out. So looks like I will have to call them a 7th time. Lloyds you need to sort out training for people trying to deal with a DECEASED persons account. Very very very exhausted customer who does not need to be making numerous phone calls at this very sad time.
2026年8月11日
自発的なレビュー
Lloyds Bank Insurance からの回答
UPDATE 17/09/26 08:59am.
Hi Emma,
Thank you for replying back with your details, someone will be contacting you shortly.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
-------------------------------------------------------------------------------------------
Hi Emma,
We are truly sorry to hear about the difficult time you are experiencing and the additional stress caused by the issues with your mother's building insurance. We understand how incredibly frustrating it must be to repeatedly contact us regarding incorrect direct debit amounts and the delay in resolving your complaint, especially during such a sad period. We acknowledge the significant emotional toll this situation has taken on you.
We have contacted you for more details so we can assist you with any further queries. Where possible, please include your policy number as the reference number.
Please note the email you receive will be from Trustpilot and not Lloyds Bank.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Home Insurance
The gentleman we dealt with was very efficient, friendly and helpful. Made the whole process easy, quick and painless. Thank you Phil. Definitely recommend.
2026年9月4日
Lloyds Bank Insurance からの回答
Hi Andrew,
We're so pleased to hear that our team member was efficient, friendly, and helpful. It's wonderful to know they made the process easy, quick, and painless for you.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Lloyds Bank Insurance からの回答
Hi Tina,
Thank you for you feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Lloyds Bank Insurance からの回答
Hi Janet,
We're glad we could clearly explain the insurance details and provide a helpful brochure. We appreciate your feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Very clear about cover and cost
2026年9月4日
Lloyds Bank Insurance からの回答
Hi Philip,
We're so pleased to hear that you found our cover and costs to be very clear.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
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